Macy's Reviews in Atlanta, GA | Glassdoor

Macy's Atlanta Reviews

Updated March 24, 2019
305 reviews

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Atlanta, GA Area

3.0
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Macy's CEO Jeff Gennette
Jeff Gennette
17 Ratings

305 Employee Reviews

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  1. "NA"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Merchandiser in Smyrna, GA
    Current Employee - Merchandiser in Smyrna, GA
    Recommends
    Positive Outlook

    I have been working at Macy's part-time (Less than a year)

    Pros

    Good team and policies, quarterly bonuses, good benefits, flexible hours, not to mention the discount

    Cons

    the customers can be very rude and they usually come already upset so there is not much you can do about their attitudes when they have one.


  2. "Decent company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Beauty Advisor in Atlanta, GA
    Former Employee - Beauty Advisor in Atlanta, GA
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Macy's full-time (More than a year)

    Pros

    Good work life balance great discount

    Cons

    Holiday hours are brutal and long

  3. "Challenging"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Associate in Morrow, GA
    Former Employee - Sales Associate in Morrow, GA
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Macy's part-time (Less than a year)

    Pros

    It was bad experience for me

    Cons

    Exhausting ,hard work,my legs hurt

    Advice to Management

    More organize


  4. "Good place to work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Fullfilment Associate in Atlanta, GA
    Former Employee - Fullfilment Associate in Atlanta, GA
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Macy's part-time (Less than a year)

    Pros

    Enjoyed working with diverse culture

    Cons

    Better pay if at all possible

    Advice to Management

    Continue to practice communication


  5. "Hard work long hours"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Seasonal Merchandiser in Atlanta, GA
    Current Employee - Seasonal Merchandiser in Atlanta, GA
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at Macy's part-time (More than a year)

    Pros

    Coworkers are wonderful. If you work hard you can get extra hours.

    Cons

    Two supervisors were disorganized, inexperienced, verbally abusive poor communicators.

    Advice to Management

    Find a way to motivate your employees. An employee should make coworker's jobs easier, not harder. Employees should understand how their performance affects others. Employees tend to see themselves in a vacuum. There is no "context" provided. The mottos are: "Do as little as possible, or only what is necessary;" Only do your job;" and "Stay in your lane." Everyone talks about being a team, but there is virtually no teamwork. Supervisors must be better trained and understand how long a task will take. Supervisors should not verbally belittle, humiliate and intimidate employees in public. Supervisors need better communication skills and work should be more efficiently organized. The level of inefficiency and the amount of time wasted is astonishing. It is important to have the necessary equipment (cart, scanner, printer, step stool, packing tape, etc.) The very top management is excellent, i.e. store manager and assistant manager. The non sales midlevel management (ie merchandising) is awful. As to culture and values, coworkers are extremely supportive and kind. Mismanagement is abusive. Coworkers are amazingly supportive and empathetic because they know from experience how miserable the job can be. The compensation is a joke. The hours do not have to be so unreasonable.


  6. "Position was not what was offered in the interview..."

    StarStarStarStarStar
    Former Employee - Flex Cosmetics in Atlanta, GA
    Former Employee - Flex Cosmetics in Atlanta, GA

    I worked at Macy's part-time (Less than a year)

    Pros

    fast paced, the sales associates are amazing, lots of positive energy

    Cons

    The department manager was very unorganized.


  7. "Sales associate"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Associate in Atlanta, GA
    Former Employee - Sales Associate in Atlanta, GA
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Macy's part-time (More than a year)

    Pros

    Nice company decent pay flexible schedule paid holidays

    Cons

    Management and culture customers no team support no communication

  8. "Customer service"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Customer Service in Marietta, GA
    Current Employee - Customer Service in Marietta, GA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Macy's part-time (Less than a year)

    Pros

    It is very easy i can pick up my hours , and i just need to be kind with people

    Cons

    The money that i make hourly is not enough. Also , i have to walk very much

    Advice to Management

    Please rise my wage


  9. "AST Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Ast Manager in Alpharetta, GA
    Former Employee - Ast Manager in Alpharetta, GA
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Macy's full-time (More than 10 years)

    Pros

    Employee Discount, Good Benefits. Employees were like an extended family

    Cons

    Lack of understanding by company executives on what it really takes to run a sucessful store.

    Advice to Management

    HIre quality people and pay them what they are worth. You get what you pay for.


  10. "Low Pay but Good Co-workers"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Support in Morrow, GA
    Former Employee - Support in Morrow, GA
    Recommends
    Negative Outlook
    No opinion of CEO

    I worked at Macy's part-time (Less than a year)

    Pros

    Easy to do, friendly atmosphere, professional attitudes, and lots of shifts to pick up even if you're not scheduled.

    Cons

    Low Pay, no communication, not easy to advance unless your direct manager favors you, and they won't usually reprimand you for things but silently build reports behind your back.

    Advice to Management

    Please talk to people more when things are changing or what is coming up and how people can improve.


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