Macy's Reviews in Atlanta, GA | Glassdoor

Macy's Atlanta Reviews

Updated October 6, 2018
296 reviews

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Atlanta, GA Area

3.0
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Macy's CEO Jeff Gennette
Jeff Gennette
15 Ratings

296 Employee Reviews

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Pros
Cons
  • "Work life balance is nonexistent within a salaried position" (in 400 reviews)

  • "Did I mention the forceful pushing of Macy's credit cards" (in 875 reviews)

More Pros and Cons

  1. "Great experience"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Administrative Assistant in Atlanta, GA
    Former Employee - Administrative Assistant in Atlanta, GA
    Recommends
    Neutral Outlook
    Approves of CEO

    Pros

    Great boss, great work, great coworkers

    Cons

    As with most customer service jobs, all jobs for that matter, dealing with less-then friendly customers

    Advice to Management

    None, keep up the good work.


  2. "Low Pay but Good Co-workers"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Support in Morrow, GA
    Former Employee - Support in Morrow, GA
    Recommends
    Negative Outlook
    No opinion of CEO

    I worked at Macy's part-time (Less than a year)

    Pros

    Easy to do, friendly atmosphere, professional attitudes, and lots of shifts to pick up even if you're not scheduled.

    Cons

    Low Pay, no communication, not easy to advance unless your direct manager favors you, and they won't usually reprimand you for things but silently build reports behind your back.

    Advice to Management

    Please talk to people more when things are changing or what is coming up and how people can improve.

  3. "merchandiser"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Retail Merchandiser in Atlanta, GA
    Current Employee - Retail Merchandiser in Atlanta, GA
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at Macy's part-time (More than 5 years)

    Pros

    Great people work with and great flexible hours .

    Cons

    Lowest pay of any retail store.

    Advice to Management

    Get your people more money.


  4. "Translucent Job Duties, Sub-Par Pay"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - At Your Service Agent in Atlanta, GA
    Former Employee - At Your Service Agent in Atlanta, GA
    Doesn't Recommend
    Positive Outlook
    Approves of CEO

    I worked at Macy's full-time (Less than a year)

    Pros

    Customer service centered ethos
    Good Environment
    Friendly Co-Workers

    Cons

    Low Pay
    Awkward Scheduling
    Self Absorbed Leadership

    Advice to Management

    Initiate better benefit plans other than macys cash.


  5. "Under staffed"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Backstage Associate/Dock Associate in Lithonia, GA
    Current Employee - Backstage Associate/Dock Associate in Lithonia, GA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Macy's (Less than a year)

    Pros

    Fellow co workers are really friendly

    Cons

    Management has a condescending demeanor towards staff the majority of the time.


  6. "hope this helps"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Retail Merchandiser in Atlanta, GA
    Current Employee - Retail Merchandiser in Atlanta, GA
    Doesn't Recommend
    No opinion of CEO

    I have been working at Macy's (More than 5 years)

    Pros

    The people are great that work there.

    Cons

    low pay/ working without lights or air .

    Advice to Management

    pay attention to your employees


  7. "It could be better"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Part Time Sales Associate in Kennesaw, GA
    Current Employee - Part Time Sales Associate in Kennesaw, GA
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at Macy's (Less than a year)

    Pros

    There is always opportunites to get more hours.
    Great company to work for

    Cons

    The starting pay is way too low for all the work we have to do on a daily basis.
    The employees (old and young) seem very prejudice.

    Advice to Management

    The managers need to be fair to all employees and not show obvious favoritism.

  8. "Backstage"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Customer Service Associate in Atlanta, GA
    Former Employee - Customer Service Associate in Atlanta, GA
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Macy's part-time (More than a year)

    Pros

    Flexible Schedule, Easy work, OK Pay, Nice Coworkers

    Cons

    At my location there was always an issue with the scheduling due to the manager. Also there are credit card goals that can be hard to reach because most customers are not spending a large amount in Backstage because it is an outlet section. Also most customers that come in already have a Macy's card.

    Advice to Management

    Be efficient when making schedules and make realistic goals.


  9. "Okay for some parts"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Associate in Atlanta, GA
    Current Employee - Sales Associate in Atlanta, GA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Macy's full-time (More than 3 years)

    Pros

    I work in the women shoe dept. I've been here 3 years. They start everyone off at $9 ph but I also received 7.5% commission ONLY on selling shoes.

    Cons

    No room for growth UNLESS you are a brown-noser. Horrible pay for all the work they want you to do. It's more like American sweat shop. Management are never around to deal with customers or they just don't feel like it. They over work the good employees and the others get to do what they want so it always feel understaffed when it's not.

    Advice to Management

    Advice to management.... Get NEW management!


  10. "Director level"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Director Level in Atlanta, GA
    Former Employee - Director Level in Atlanta, GA
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Macy's full-time (More than 10 years)

    Pros

    Great People and Great Growth

    Cons

    consolidating /reinventing/ Vertically integrating

    Advice to Management

    Grow the Business Internationally.


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