Macy's Reviews in Atlanta, GA | Glassdoor

Macy's Atlanta Reviews

Updated September 1, 2017
266 reviews

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Atlanta, GA Area

3.4
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Approve of CEO
Macy's CEO Jeff Gennette
Jeff Gennette
4 Ratings

266 Employee Reviews

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Pros
Cons
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  1. Helpful (1)

    "My Macy's experience"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Associate in Atlanta, GA
    Former Employee - Sales Associate in Atlanta, GA
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at Macy's part-time (More than a year)

    Pros

    Opening credit card applications were very rewarding. Each time you opened one you received "Macys Money", which was store money that could be used on anything in the store.

    Cons

    The stress of opening credit cards.


  2. "Great place"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Associate in Atlanta, GA
    Former Employee - Sales Associate in Atlanta, GA
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Macy's full-time (More than 3 years)

    Pros

    Flexibility, evniorment, people, some management, custumers

    Cons

    Pay, attendance, smile, laugh, life

  3. "Enjoyable"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Cashier in Atlanta, GA
    Former Employee - Cashier in Atlanta, GA
    Recommends
    Neutral Outlook
    Approves of CEO

    I worked at Macy's part-time (Less than a year)

    Pros

    On your feet, interacting with people, seeing new fashions, selling, having responsibilities, getting free samples, tidying up your department, the coworkers are great!

    Cons

    Customer service jobs can be hard, dealing with the general public, don't take it personal, people steal from stores and you have to watch for that.

    Advice to Management

    Constructive criticism is always great, don't belittle people though


  4. "Operations Analyst"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Operations Analyst in Duluth, GA
    Current Employee - Operations Analyst in Duluth, GA
    Recommends
    Negative Outlook
    Approves of CEO

    I have been working at Macy's full-time (More than a year)

    Pros

    Competitive Salaries and clean work areas

    Cons

    some teams lack diversity, lack of training, a lot of flux in leadership, struggling retail market


  5. "Good part time gig"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Retail Sales Associate in Atlanta, GA
    Former Employee - Retail Sales Associate in Atlanta, GA

    I worked at Macy's part-time (More than 5 years)

    Pros

    The discount, being able to get grabs on items before customers, fun co-workers

    Cons

    The pay , holiday hours, selling credit cards

    Advice to Management

    Working for Macys is what YOU make of it , if your attitude sucks , so will your day . The pay sucks, but you get paid every Friday which will make up for it for some . Other than the pay working for Macys was ok. There is room to advance if you stay there long enough. You have the opportunity to make your own schedule online . My managers were cool in all the stores I've worked for . The annoying part about store managers was they continuously badgered employees about prompting the customers to get a Macy's credit card . Lastly , there is the occasional disgruntled customer and the scamming customer , which I found both to be hilarious , but like I said before YOU make your day, so if you're a fun person with superb customer service skills you should be fine .


  6. "Interview"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Freelancer - Anonymous Freelancer in Morrow, GA
    Current Freelancer - Anonymous Freelancer in Morrow, GA
    Recommends
    Approves of CEO

    I have been working at Macy's (Less than a year)

    Pros

    Really good environment, its close to home. Workers are friendly. There are opportunities to get promoted. I got hired on the spot at the interview. It went smooth.

    Cons

    I have nothing bad to say.


  7. Helpful (1)

    "This job has a shelf life!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Ft Associate in Kennesaw, GA
    Former Employee - Ft Associate in Kennesaw, GA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Macy's full-time (More than a year)

    Pros

    I enjoyed weekly pay, 20% discount +30% once per month plus employee only specials at specified times.

    Cons

    The training is self taught. You are placed in a room with a computer for a day or two until training is complete and you either get it or you don't.The last part of the training is supposedly to shadow someone on the floor, however, it is retail, so the employee doesn't have time to train you and work at the same time. There are employees that have been there for a significant amount of time that are great to work with, but for the most part are very territorial over the dept and will act as your manager even though they are only an associate themselves.I worked in the ladies dresses/formal wear/suits and the 'specialist' of that dept who really had no prior training or expertise, was handed a title and thought she owned that dept. She ran employees off and no one wanted to pick up shifts in that dept. In the short time I was there, we lost several employees. She was committing credit fraud to open new accounts and breaking store policy, regardless of how much she was reported, it was swept under the rug. She was even named Star Employee of the Month. This company will turn the other cheek if it benefits them, but will not support their employees when they are being harassed and belittled by these such employees. We were constantly nagged to increase sales and new accounts everyday, several times per day but there was no support if we had to be out for illness or family emergencies. It is all about the bottom number.You are most definitely replaceable at Macy's and if you don't hit your quota on opening new accounts you are at jeopardy of loosing your job. I had to fight to get my breaks during busy times, we were often told there was not enough coverage. I know of at least two shifts that I was not even given time to get a bathroom break during my entire shift. The pay is low and the annual raises are even worse, I received 10 cents for the next year and was told to keep working on customer service.

    Advice to Management

    It is all about the bottom number. The company advertises work life balance but that is bait and switch. You have the opportunity to advertise or switch schedules with someone else, but if you do this too much, the manager speaks to you. Regardless if you are scheduled outside of your availability. Employees that are breaking policy and mistreating their fellow coworkers are not dealt with, regardless of how often it is reported. They would rather loose several employees and keep the bad apple instead of dealing with the problem. There is no exception to loosing attendance points despite illness and family emergencies involving hospital admissions,etc. Life has circumstances beyond our control. But at Macys, we are at jeopardy of loosing our jobs because every absence or tardy is counted the same regardless of the reason. Management tells you a doctors note is irrelevant, but they will ask to see it anyway to see if you are lying. This employer is a crap shoot.

  8. "Loved it"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Associate in Atlanta, GA
    Former Employee - Sales Associate in Atlanta, GA
    Recommends

    I worked at Macy's part-time (More than a year)

    Pros

    I loved getting payed every week, limited manager supervision, we got our 20% discount on top of the macys discount on all items, and it was easy to swap and pick up shifts.

    Cons

    We closed later then the mall sometimes.


  9. "Sales Associate"

    StarStarStarStarStar
    Current Employee - Sales Associate in Atlanta, GA
    Current Employee - Sales Associate in Atlanta, GA

    I have been working at Macy's (More than a year)

    Pros

    Mostly great people to work with.

    Cons

    Flexible hours when you are going to school

    Advice to Management

    Keep it up


  10. "Men's Shoe Sales Associate"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Kennesaw, GA
    Current Employee - Anonymous Employee in Kennesaw, GA

    I have been working at Macy's part-time (More than a year)

    Pros

    Flexible hours, weekly pay, and opportunities to increase and decrease hours per week. Good benefits too.

    Cons

    Making commission takes time and is conditional on you whatever you make in commission totaling more than your hourly pay for the week.

    Advice to Management

    Set more realistic goals for opening new accounts and presales.


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