Macy's Reviews in Atlanta, GA | Glassdoor

Macy's Atlanta Reviews

Updated August 1, 2018
290 reviews

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Atlanta, GA Area

3.1
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Macy's CEO Jeff Gennette
Jeff Gennette
12 Ratings

290 Employee Reviews

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Pros
Cons
  • "Work life balance is nonexistent within a salaried position" (in 397 reviews)

  • "Did I mention the forceful pushing of Macy's credit cards" (in 870 reviews)

More Pros and Cons

  1. "Great Company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - SDET2 in Duluth, GA
    Former Employee - SDET2 in Duluth, GA
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Macy's full-time (More than a year)

    Pros

    Great pay
    Great people

    Cons

    vacation was tough
    communication
    management


  2. "It could be better"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Part Time Sales Associate in Kennesaw, GA
    Current Employee - Part Time Sales Associate in Kennesaw, GA
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at Macy's (Less than a year)

    Pros

    There is always opportunites to get more hours.
    Great company to work for

    Cons

    The starting pay is way too low for all the work we have to do on a daily basis.
    The employees (old and young) seem very prejudice.

    Advice to Management

    The managers need to be fair to all employees and not show obvious favoritism.

  3. "Backstage"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Customer Service Associate in Atlanta, GA
    Former Employee - Customer Service Associate in Atlanta, GA
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Macy's part-time (More than a year)

    Pros

    Flexible Schedule, Easy work, OK Pay, Nice Coworkers

    Cons

    At my location there was always an issue with the scheduling due to the manager. Also there are credit card goals that can be hard to reach because most customers are not spending a large amount in Backstage because it is an outlet section. Also most customers that come in already have a Macy's card.

    Advice to Management

    Be efficient when making schedules and make realistic goals.


  4. "Okay for some parts"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Associate in Atlanta, GA
    Current Employee - Sales Associate in Atlanta, GA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Macy's full-time (More than 3 years)

    Pros

    I work in the women shoe dept. I've been here 3 years. They start everyone off at $9 ph but I also received 7.5% commission ONLY on selling shoes.

    Cons

    No room for growth UNLESS you are a brown-noser. Horrible pay for all the work they want you to do. It's more like American sweat shop. Management are never around to deal with customers or they just don't feel like it. They over work the good employees and the others get to do what they want so it always feel understaffed when it's not.

    Advice to Management

    Advice to management.... Get NEW management!


  5. "Director level"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Director Level in Atlanta, GA
    Former Employee - Director Level in Atlanta, GA
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Macy's full-time (More than 10 years)

    Pros

    Great People and Great Growth

    Cons

    consolidating /reinventing/ Vertically integrating

    Advice to Management

    Grow the Business Internationally.


  6. Helpful (1)

    "Jewelry"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Jewelry Sales Associate in Atlanta, GA
    Former Employee - Jewelry Sales Associate in Atlanta, GA
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Macy's part-time (More than a year)

    Pros

    Associates that I worked with.

    Cons

    Managers do not care about their employees at all and the act like they don't like to help out

    Advice to Management

    Learn how to speak to your employees and treat them well, if it wasn't for your associates who would do the job. Also managers should have the same training that associates get for their department, because half of them don't know what their doing (especially in the jewelry department).


  7. "Retail Sales Associate"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Retail Sales Associate in Kennesaw, GA
    Former Employee - Retail Sales Associate in Kennesaw, GA
    Recommends
    Negative Outlook
    Approves of CEO

    I worked at Macy's full-time (More than 3 years)

    Pros

    Fun job if you like dealing with customers.
    Good benefits.
    Flexible Hours.
    PTO.
    Independent work environment.

    Cons

    Pushing credit card referrals down customers throats.
    STRONG lack of management at times.
    Very little room for professional growth.
    Did I mention the forceful pushing of Macy's credit cards..?

    Advice to Management

    Associates know their on a credit quota - if continuous failure to meet quotas occur, then there's an understood need for coaching. However reminding associates 40 times in a 10 hr. shift is not only excessive- but irritating - and tyranny drives associates towards rebellion.

  8. "Even for retail it's bad"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Support Associate in Atlanta, GA
    Current Employee - Support Associate in Atlanta, GA
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    Pros

    If you desperately need a paycheck of some kind it's an easy hiring process.

    Cons

    This isn't a career. Macy's Retail model is outdated, the product is sub par, and costs more than any retail/e-commerce site.

    Advice to Management

    Become a distribution hub and focus the product offerings. Anything worth buying from Macy's can be found and shipped cheaper elsewhere.


  9. "merchandiser"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Stock Handler in Atlanta, GA
    Former Employee - Stock Handler in Atlanta, GA
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Macy's full-time (More than 5 years)

    Pros

    Some of the employees I worked with were the best. We all worked together.

    Cons

    Pay is horrible. Management is horrible. Macys is hiring interns that don't even have experience in retail making huge costly mistakes. You work incredibly hard with zero appreciation. No loyalty to employees. HR corporate is now handling all questions and layoffs. Very cold and impersonal. Shows you the direction of this awful company.

    Advice to Management

    Stop treating the employees low on the food chain as if they have nothing to contribute. Appreciate the people that get down on the floor, dust and move your fixtures. Hire people with experience. Hire interns and let them work from the bottom up like everyone else. Best learning tool.


  10. "Founder"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Freelancer - Project Manager in Atlanta, GA
    Former Freelancer - Project Manager in Atlanta, GA
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Macy's (More than 3 years)

    Pros

    sales open and close stores training workers hiring new workers

    Cons

    Rude Guest Checking IN

    Advice to Management

    Hotel Management


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