Macy's Reviews in Austin, TX | Glassdoor

Macy's Austin Reviews

Updated October 3, 2018
58 reviews

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Austin, TX

3.0
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Macy's CEO Jeff Gennette
Jeff Gennette
1 Rating

58 Employee Reviews

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Pros
Cons
  • "Work life balance is nonexistent within a salaried position" (in 405 reviews)

  • "Did I mention the forceful pushing of Macy's credit cards" (in 879 reviews)

More Pros and Cons

  1. "I was sales associate there"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Associate in Austin, TX
    Former Employee - Sales Associate in Austin, TX

    I worked at Macy's part-time (Less than a year)

    Pros

    I had a very Good experience!

    Cons

    No cons for me, nothing!

    Advice to Management

    Nothing.


  2. Helpful (1)

    "Holiday Customer Service"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Customer Service Associate in Austin, TX
    Former Employee - Customer Service Associate in Austin, TX
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Macy's full-time (Less than a year)

    Pros

    Polite managers and coworkers
    Special bonuses for Macy’s card holders

    Cons

    Computer training is really intensive, but you don’t have enough time to understand all instructions; nobody cares about your progress; shift calendar is tricky

  3. "It’s not good for your career if you have a degree"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Associate in Austin, TX
    Current Employee - Sales Associate in Austin, TX
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at Macy's full-time (Less than a year)

    Pros

    Nice coworkers, great discount, go shopping everday

    Cons

    Some managers are so weird
    Sometimes you are super busy
    Mangers will move you around if they see you are free

    Advice to Management

    Need more training


  4. "Macy's"

    StarStarStarStarStar
    Current Employee - Sales Associate in Austin, TX
    Current Employee - Sales Associate in Austin, TX

    I have been working at Macy's part-time

    Pros

    Management is good on acknowledging accountability in the employees.

    Cons

    Sometimes employees are left alone even if they might not have enough knowledge in the department.

    Advice to Management

    Training should include all departments and/or more hands on training.


  5. "Macys review"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Cosmetics Sales Associate in Austin, TX
    Former Employee - Cosmetics Sales Associate in Austin, TX
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at Macy's full-time (More than a year)

    Pros

    Great associate appreciation through discounts and gifts

    Cons

    Very cut-throat and bad holiday hours

    Advice to Management

    Hire people willing to work


  6. "You Do Not Count"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Austin, TX
    Former Employee - Anonymous Employee in Austin, TX
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Macy's full-time

    Pros

    Macy's has better workers than they deserve

    Cons

    No work life balance. Lazy managers.

    Advice to Management

    Engage with your associates. Stop sitting in the office and don't let your title go to your head.


  7. "The vision versus the actuality"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Jewelry Business Manager in Austin, TX
    Current Employee - Jewelry Business Manager in Austin, TX
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at Macy's full-time (More than 3 years)

    Pros

    Great place to learn and grow your own skills. Do provide path to grow your career but is very specific. Consistently trying out new programs, ideas for cutting costs.

    Cons

    Did-alignment of vision
    Do not respect continuing education, career growth is a very specific path, and if you continue your education, it does not change the fact that they still expect you to complete the specific path. Poor wages for workload, which is consistently increasing while availability for the appropriate resources to actually complete the job diminishes daily. Every stakeholder seems important, except for their employees. Livable wages are a laughable concept.
    Not agile

    Advice to Management

    Listen to the people that run your stores and interact with your customers on a daily basis, and pay them what they are worth.

  8. "Commission only sales"

    StarStarStarStarStar
    Former Employee - Ladies Shoes Salesperson in Austin, TX
    Former Employee - Ladies Shoes Salesperson in Austin, TX

    I worked at Macy's part-time (Less than a year)

    Pros

    Great people, super offerings--too much stuff in the closeout rack reduces earnings as price points are very low.

    Cons

    Poor commission based compensation--high turnover


  9. "Former employee"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Associate in Austin, TX
    Former Employee - Sales Associate in Austin, TX

    I worked at Macy's (More than a year)

    Pros

    flexible scheduling was the best thing to happen to me as a full-time college student, managers were pretty great

    Cons

    it's retail (meaning my expectations of the job...coworkers and customers weren't high to begin with


  10. "Sales manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Austin, TX
    Current Employee - Anonymous Employee in Austin, TX

    Pros

    Benefits and insurance is good. People are nice . You can have an hour for lunch provided you do not have a conflicting lunch with another shift.

    Cons

    On your feet all day, salary has no compensation time. Long hours

    Advice to Management

    Compensation pay for overtime


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