Macy's Reviews in Austin, TX | Glassdoor

Macy's Austin Reviews

Updated October 20, 2017
55 reviews

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Austin, TX

2.9
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Macy's CEO Jeff Gennette
Jeff Gennette
1 Rating

55 Employee Reviews

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  1. "Macy's"

    StarStarStarStarStar
    Current Employee - Sales Associate in Austin, TX
    Current Employee - Sales Associate in Austin, TX

    I have been working at Macy's part-time

    Pros

    Management is good on acknowledging accountability in the employees.

    Cons

    Sometimes employees are left alone even if they might not have enough knowledge in the department.

    Advice to Management

    Training should include all departments and/or more hands on training.


  2. "Macys review"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Cosmetics Sales Associate in Austin, TX
    Former Employee - Cosmetics Sales Associate in Austin, TX
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at Macy's full-time (More than a year)

    Pros

    Great associate appreciation through discounts and gifts

    Cons

    Very cut-throat and bad holiday hours

    Advice to Management

    Hire people willing to work

  3. "You Do Not Count"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Austin, TX
    Former Employee - Anonymous Employee in Austin, TX
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Macy's full-time

    Pros

    Macy's has better workers than they deserve

    Cons

    No work life balance. Lazy managers.

    Advice to Management

    Engage with your associates. Stop sitting in the office and don't let your title go to your head.


  4. "The vision versus the actuality"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Jewelry Business Manager in Austin, TX
    Current Employee - Jewelry Business Manager in Austin, TX
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at Macy's full-time (More than 3 years)

    Pros

    Great place to learn and grow your own skills. Do provide path to grow your career but is very specific. Consistently trying out new programs, ideas for cutting costs.

    Cons

    Did-alignment of vision
    Do not respect continuing education, career growth is a very specific path, and if you continue your education, it does not change the fact that they still expect you to complete the specific path. Poor wages for workload, which is consistently increasing while availability for the appropriate resources to actually complete the job diminishes daily. Every stakeholder seems important, except for their employees. Livable wages are a laughable concept.
    Not agile

    Advice to Management

    Listen to the people that run your stores and interact with your customers on a daily basis, and pay them what they are worth.


  5. "Commission only sales"

    StarStarStarStarStar
    Former Employee - Ladies Shoes Salesperson in Austin, TX
    Former Employee - Ladies Shoes Salesperson in Austin, TX

    I worked at Macy's part-time (Less than a year)

    Pros

    Great people, super offerings--too much stuff in the closeout rack reduces earnings as price points are very low.

    Cons

    Poor commission based compensation--high turnover


  6. "Former employee"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Associate in Austin, TX
    Former Employee - Sales Associate in Austin, TX

    I worked at Macy's (More than a year)

    Pros

    flexible scheduling was the best thing to happen to me as a full-time college student, managers were pretty great

    Cons

    it's retail (meaning my expectations of the job...coworkers and customers weren't high to begin with


  7. "Sales manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Austin, TX
    Current Employee - Anonymous Employee in Austin, TX

    Pros

    Benefits and insurance is good. People are nice . You can have an hour for lunch provided you do not have a conflicting lunch with another shift.

    Cons

    On your feet all day, salary has no compensation time. Long hours

    Advice to Management

    Compensation pay for overtime

  8. "seasonal employment"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Associate in Austin, TX
    Former Employee - Sales Associate in Austin, TX
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at Macy's part-time (Less than a year)

    Pros

    Great training, benefits and managers.

    Cons

    Computer system for employees is hard to understand. The system to call in, trade shifts, etc is all done online.


  9. "Men's Furnishings"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Men's Furnishings in Austin, TX
    Former Employee - Men's Furnishings in Austin, TX
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Macy's full-time (Less than a year)

    Pros

    Easy going atmosphere, associates always lending assistance when called upon. Management always coaching to ensure you understand and enjoy the work environment.

    Cons

    Consistency with loyalties (credit cards) have to be met, they do have a tendency to harangue you about this.
    Sales goal not a huge priority

    Advice to Management

    Find what works in lowering employee turnover and stick with it.


  10. Helpful (1)

    "It is not as great as it seems"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Retail Sales Associate in Austin, TX
    Former Employee - Retail Sales Associate in Austin, TX
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    Pros

    The customers at Macy's can be very nice. There is a lot to do so you are never bored or standing around.

    Cons

    Macy's is very unorganized and the pay is low. There is a lot of pressure to open accounts and the managers never seem to be around.

    Advice to Management

    Get to know your employees more and try to accommodate to their lives. There is a reason so many people feel out of the loop or unnoticed.


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