Macy's Reviews in Baltimore, MD | Glassdoor

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Macy's Baltimore Reviews

Updated January 31, 2018
20 reviews

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Baltimore, MD

3.4
StarStarStarStarStar
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Approve of CEO
Macy's CEO Jeff Gennette
Jeff Gennette
1 Rating

20 Employee Reviews

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Pros
Cons
  • Work life balance is nonexistent within a salaried position (in 372 reviews)

  • Poor management - pushing Macys credit cards - doesn't care about their associates (in 848 reviews)

More Pros and Cons

  1. "creates unique things"

    StarStarStarStarStar
    • Career Opportunities
    Current Employee - Sales Associate/Cashier in Baltimore, MD
    Current Employee - Sales Associate/Cashier in Baltimore, MD

    I have been working at Macy's full-time (Less than a year)

    Pros

    I Wanna creates new ideas and take experience

    Cons

    It is for taking experience.

    Advice to Management

    If I have good communication with employee and gives new idea related to management


  2. "Working at Macy's"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Full Time Sales Associate in Baltimore, MD
    Current Employee - Full Time Sales Associate in Baltimore, MD
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at Macy's (More than a year)

    Pros

    - Flexible Schedule
    - Good work environment

    Cons

    - Low pay for all the tasks they want you to do.
    - Dysfunctional management.
    - Return policy

    Advice to Management

    I think management should put their employees first sometimes. They literally take the phrase "the customer is always right" to heart when that is not always the case. Employees can be made to look stupid in front of the customer.

  3. "It's an alright job."

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    Current Employee - Sales Associate in Baltimore, MD
    Current Employee - Sales Associate in Baltimore, MD
    Recommends
    Negative Outlook
    No opinion of CEO

    I have been working at Macy's full-time (More than 3 years)

    Pros

    Friendly environment, flexible work schedule, achievable goals and expectations, nice incentive for opening credit cards.

    Cons

    We have a lot of coupon offers, but most don't work on most items and that is ALL almost every customer cares about.

    They recognize who does the most work and will use these people to do any and everything while other employees get to stand behind the register and get asked to do nothing.

    Advice to Management

    Better communication among one another.


  4. Helpful (1)

    "Day to Day"

    StarStarStarStarStar
    Current Employee - Seasonal Sales Associate in Baltimore, MD
    Current Employee - Seasonal Sales Associate in Baltimore, MD
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at Macy's part-time

    Pros

    Wonderful team and managers, pay is decent.

    Cons

    Customers are quite rude, and other associates bend the rules and think everyone else is the same

    Advice to Management

    More training is needed.


  5. "I love the customers that are friendly and understanding but becoming burnout is very easy."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Associate in Baltimore, MD
    Current Employee - Sales Associate in Baltimore, MD
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    I have been working at Macy's part-time (More than 5 years)

    Pros

    Discounts! The regular discount is 20% plus you can use coupons and Macys money on your purchases. Your discount came be applied in all Macy's holdings.

    Cons

    Rude customers! No cohesion between management and associates. They say we are empowered but there is no empowerment. There is no real work/life balance.

    Advice to Management

    Treat your employees as well as you treat your customers.


  6. "Terrible"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Macys Sales Associate in Baltimore, MD
    Current Employee - Macys Sales Associate in Baltimore, MD
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at Macy's part-time (Less than a year)

    Pros

    None none none none none none none none and NONE. Oh! I forgot, they give you days off of work.

    Cons

    Management sucks! Pay sucks! Hours suck! Job sucks! Their point system sucks! They harass you about not making sales and greeting customers, even when your only customers are Casper the Friendly Ghost and The Invisible Man.

    Advice to Management

    Keep your word and ,at least, ACT like you care about your employees. You're more concerned about your conniving customers, than you are about the happiness and well-being of your employees!!


  7. "receiving clerk"

    StarStarStarStarStar
    Former Employee - Receiving Clerk in Baltimore, MD
    Former Employee - Receiving Clerk in Baltimore, MD
    Recommends
    Negative Outlook
    No opinion of CEO

    I worked at Macy's part-time (More than a year)

    Pros

    Treat people fair. great working conditions. Treated as an equal.

    Cons

    shoplifting problems due to a lack of customer service which is due to NOT enough employees to operate store.

    Advice to Management

    Less is more is no longer possible
    to successfully combat shoplifting, hirer enough employees for size of store.

  8. "Okay job for a college student"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Merchandising Associate in Baltimore, MD
    Former Employee - Merchandising Associate in Baltimore, MD
    Doesn't Recommend
    No opinion of CEO

    I worked at Macy's part-time (More than 3 years)

    Pros

    -Generous employee discount
    -Limited customer interaction

    Cons

    -Low pay
    -No benefits for part time employees
    -The company doesn't care about its employees


  9. "Sales Associate"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Associate in Baltimore, MD
    Former Employee - Sales Associate in Baltimore, MD

    I worked at Macy's part-time (Less than a year)

    Pros

    Good work environment. The store I worked at was amazing. The culture of the company is welcoming. The hours are not terrible. Getting hours is not bad. Depending on your availability, you pick them up. The credit rewards are awesome!

    Cons

    I was option 5 so I hardly cleared any money. I left because I needed more money. I probably would have stayed if the money was better.

    Advice to Management

    Great management in store but overall, the company should pay at least $9.50 for the amount of work you do.


  10. Helpful (1)

    "visual Merchandiser"

    StarStarStarStarStar
    • Culture & Values
    • Comp & Benefits
    Current Contractor - Visual Merchandiser in Baltimore, MD
    Current Contractor - Visual Merchandiser in Baltimore, MD
    No opinion of CEO

    I have been working at Macy's as a contractor (Less than a year)

    Pros

    Really great team and thorough training

    Cons

    The position only pays $8.75 for training and $10 an hour. I wasn't told the difference in pay until the day before I started.


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