Macy's Reviews in Baltimore, MD | Glassdoor

Find your next job here

Macy's Baltimore Reviews

Updated January 31, 2018
102 reviews

Filter

Filter

Baltimore, MD Area

3.2
StarStarStarStarStar
Rating TrendsRating Trends
Recommend to a friend
Approve of CEO
Macy's CEO Jeff Gennette
Jeff Gennette
2 Ratings

102 Employee Reviews

Sort: PopularRatingDate

Pros
Cons
  • Work life balance is nonexistent within a salaried position (in 372 reviews)

  • Poor management - pushing Macys credit cards - doesn't care about their associates (in 848 reviews)

More Pros and Cons

  1. "creates unique things"

    StarStarStarStarStar
    • Career Opportunities
    Current Employee - Sales Associate/Cashier in Baltimore, MD
    Current Employee - Sales Associate/Cashier in Baltimore, MD

    I have been working at Macy's full-time (Less than a year)

    Pros

    I Wanna creates new ideas and take experience

    Cons

    It is for taking experience.

    Advice to Management

    If I have good communication with employee and gives new idea related to management


  2. "Working at Macy's"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Full Time Sales Associate in Baltimore, MD
    Current Employee - Full Time Sales Associate in Baltimore, MD
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at Macy's (More than a year)

    Pros

    - Flexible Schedule
    - Good work environment

    Cons

    - Low pay for all the tasks they want you to do.
    - Dysfunctional management.
    - Return policy

    Advice to Management

    I think management should put their employees first sometimes. They literally take the phrase "the customer is always right" to heart when that is not always the case. Employees can be made to look stupid in front of the customer.

  3. "It's an alright job."

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    Current Employee - Sales Associate in Baltimore, MD
    Current Employee - Sales Associate in Baltimore, MD
    Recommends
    Negative Outlook
    No opinion of CEO

    I have been working at Macy's full-time (More than 3 years)

    Pros

    Friendly environment, flexible work schedule, achievable goals and expectations, nice incentive for opening credit cards.

    Cons

    We have a lot of coupon offers, but most don't work on most items and that is ALL almost every customer cares about.

    They recognize who does the most work and will use these people to do any and everything while other employees get to stand behind the register and get asked to do nothing.

    Advice to Management

    Better communication among one another.


  4. Helpful (1)

    "Day to Day"

    StarStarStarStarStar
    Current Employee - Seasonal Sales Associate in Baltimore, MD
    Current Employee - Seasonal Sales Associate in Baltimore, MD
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at Macy's part-time

    Pros

    Wonderful team and managers, pay is decent.

    Cons

    Customers are quite rude, and other associates bend the rules and think everyone else is the same

    Advice to Management

    More training is needed.


  5. "cosmetics sales associate"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Towson, MD
    Former Employee - Anonymous Employee in Towson, MD

    I worked at Macy's full-time

    Pros

    commission, schedule flexibility, busy location, holiday pay

    Cons

    long hours, not too many cons present


  6. "I love the customers that are friendly and understanding but becoming burnout is very easy."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Associate in Baltimore, MD
    Current Employee - Sales Associate in Baltimore, MD
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    I have been working at Macy's part-time (More than 5 years)

    Pros

    Discounts! The regular discount is 20% plus you can use coupons and Macys money on your purchases. Your discount came be applied in all Macy's holdings.

    Cons

    Rude customers! No cohesion between management and associates. They say we are empowered but there is no empowerment. There is no real work/life balance.

    Advice to Management

    Treat your employees as well as you treat your customers.


  7. Helpful (2)

    "Awesome Fast Paced Workplace"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - AP Detective in Annapolis, MD
    Current Employee - AP Detective in Annapolis, MD
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Macy's full-time (More than a year)

    Pros

    I really like the way the store communicates. It's super effective and I feel like we are always working together. That includes management, sales floor associates and AP, AND the District. Also AP has a lot of power and thats awesome.

    Cons

    there is a lot of pressure to make apprehensions and sometimes there was a time management issue where I was left waiting up to a month for replies and just little stuff like that.

    Advice to Management

    Keep it up, I enjoy working for Macy's. I'd like to have made a little more money but hopefully that will come for me soon

  8. "Salary"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Associate in White Marsh, MD
    Former Employee - Sales Associate in White Marsh, MD
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Macy's part-time (More than a year)

    Pros

    Flexible schedule, good as temporary work place

    Cons

    To much responsibility for that little money. As a student in Germany 15 years ago I made double that much money for the same work.

    Advice to Management

    Don't aspect great work performance for this "peanuts". The people need cash and not your pins, pens, Macy's money or "you are the best".


  9. Helpful (1)

    "Great coworkers, tons of manual labor"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Macy's Executive Development Program in Columbia, MD
    Current Employee - Macy's Executive Development Program in Columbia, MD
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at Macy's (Less than a year)

    Pros

    The team ethic between sales managers at my store was really good. I liked the program overall, the training was decent and they did a good job transitioning new managers from shadowing an experienced manager to being on their own. However as a college graduate who just spent four years getting an education I resented the amount of manual labor I had to do. As a manager in the Accessories/Juniors departments it was non-stop cleaning of clothing racks, picking up clothes out of the fitting rooms and hauling them around the three-story store. After working insane hours at Christmas I got fed up and found a new job. I think other smaller stores may have less of this problem, but the store I was in was big, had a lot of foot traffic, and was severely understaffed in the areas that needed help the most (any area with women's clothing or accessories).

    Cons

    Store manager made department managers come in an hour early to straighten the store, after I left I heard they made managers come in on Saturdays to straighten, regardless of whether they were scheduled to work or not..


  10. "Great place to work but very low pay"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Associate in Columbia, MD
    Current Employee - Sales Associate in Columbia, MD

    I have been working at Macy's part-time (Less than a year)

    Pros

    Flexible, great coworkers, organized company, nice environment, great merchandise, easy scheduling system

    Cons

    Low pay, don't always get breaks you're supposed to get, conflicting manager policies, angry customers


Showing 102 of 15,112 reviews
Reset Filters