Macy's Reviews in Baltimore, MD | Glassdoor

Macy's Baltimore Reviews

Updated June 20, 2018
106 reviews

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Baltimore, MD Area

3.3
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Approve of CEO
Macy's CEO Jeff Gennette
Jeff Gennette
6 Ratings

106 Employee Reviews

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Pros
Cons
  • "Work life balance is nonexistent within a salaried position" (in 393 reviews)

  • "Did I mention the forceful pushing of Macy's credit cards" (in 868 reviews)

More Pros and Cons

  1. "seasonal sales associate"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Seasonal Sales Associate in Baltimore, MD
    Former Employee - Seasonal Sales Associate in Baltimore, MD
    Recommends
    Neutral Outlook
    Approves of CEO

    I worked at Macy's part-time (Less than a year)

    Pros

    Fun , positive work environment, with incentives.

    Cons

    Very busy near, and on holidays. Sometimes, open 24 hours.

    Advice to Management

    Keep up the good work, giving employees positive incwntives, like snacks, and catered lunch, or dinner, on holidays, when we work long hours. It is greatly appreciated!!


  2. "Good"

    StarStarStarStarStar
    Current Employee - Merchandiser in Columbia, MD
    Current Employee - Merchandiser in Columbia, MD
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Macy's part-time (Less than a year)

    Pros

    thEY ARE FRIENDLY I GUESS

    Cons

    have not really noticed anything bad

  3. "Seasonal visual merchandiser"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Contractor - Seasonal Visual Merchandiser in Columbia, MD
    Former Contractor - Seasonal Visual Merchandiser in Columbia, MD
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Macy's as a contractor (Less than a year)

    Pros

    Good working environment. Great experience working on Holiday setup. The visual manager had given enough flexibility to manage the tasks in the time frame.

    Cons

    The company Only hires seasonally for the holidays. The setup took only one month to complete. There should be more scope for seasonal projects round the year.


  4. "Sales Associate"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Associate in Towson, MD
    Former Employee - Sales Associate in Towson, MD
    Recommends
    Neutral Outlook
    Approves of CEO

    I worked at Macy's part-time (More than a year)

    Pros

    Great place to learn to work in a team environment with minimum stress and healthy competition for those in sales.

    Cons

    Working weekends! Accepting returns from people that are clearly used and damaged from use.

    Advice to Management

    No


  5. "Working at Macy's"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Full Time Sales Associate in Baltimore, MD
    Current Employee - Full Time Sales Associate in Baltimore, MD
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at Macy's (More than a year)

    Pros

    - Flexible Schedule
    - Good work environment

    Cons

    - Low pay for all the tasks they want you to do.
    - Dysfunctional management.
    - Return policy

    Advice to Management

    I think management should put their employees first sometimes. They literally take the phrase "the customer is always right" to heart when that is not always the case. Employees can be made to look stupid in front of the customer.


  6. "It's an alright job."

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    Current Employee - Sales Associate in Baltimore, MD
    Current Employee - Sales Associate in Baltimore, MD
    Recommends
    Negative Outlook
    No opinion of CEO

    I have been working at Macy's full-time (More than 3 years)

    Pros

    Friendly environment, flexible work schedule, achievable goals and expectations, nice incentive for opening credit cards.

    Cons

    We have a lot of coupon offers, but most don't work on most items and that is ALL almost every customer cares about.

    They recognize who does the most work and will use these people to do any and everything while other employees get to stand behind the register and get asked to do nothing.

    Advice to Management

    Better communication among one another.


  7. Helpful (1)

    "Day to Day"

    StarStarStarStarStar
    Current Employee - Seasonal Sales Associate in Baltimore, MD
    Current Employee - Seasonal Sales Associate in Baltimore, MD
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at Macy's part-time

    Pros

    Wonderful team and managers, pay is decent.

    Cons

    Customers are quite rude, and other associates bend the rules and think everyone else is the same

    Advice to Management

    More training is needed.

  8. "creates unique things"

    StarStarStarStarStar
    • Career Opportunities
    Current Employee - Sales Associate/Cashier in Baltimore, MD
    Current Employee - Sales Associate/Cashier in Baltimore, MD

    I have been working at Macy's full-time (Less than a year)

    Pros

    I Wanna creates new ideas and take experience

    Cons

    It is for taking experience.

    Advice to Management

    If I have good communication with employee and gives new idea related to management


  9. "cosmetics sales associate"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Towson, MD
    Former Employee - Anonymous Employee in Towson, MD

    I worked at Macy's full-time

    Pros

    commission, schedule flexibility, busy location, holiday pay

    Cons

    long hours, not too many cons present


  10. "I love the customers that are friendly and understanding but becoming burnout is very easy."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Associate in Baltimore, MD
    Current Employee - Sales Associate in Baltimore, MD
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    I have been working at Macy's part-time (More than 5 years)

    Pros

    Discounts! The regular discount is 20% plus you can use coupons and Macys money on your purchases. Your discount came be applied in all Macy's holdings.

    Cons

    Rude customers! No cohesion between management and associates. They say we are empowered but there is no empowerment. There is no real work/life balance.

    Advice to Management

    Treat your employees as well as you treat your customers.


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