Macy's Reviews in Bethesda, MD | Glassdoor

Macy's Bethesda Reviews

Updated August 8, 2018
15 reviews

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Bethesda, MD

1.3
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Macy's CEO Jeff Gennette
Jeff Gennette
1 Rating

15 Employee Reviews

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Pros
Cons
  • "Work life balance is nonexistent within a salaried position" (in 405 reviews)

  • "Did I mention the forceful pushing of Macy's credit cards" (in 879 reviews)

More Pros and Cons

  1. "star service ambassador"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Star Service Ambassador in Bethesda, MD
    Former Employee - Star Service Ambassador in Bethesda, MD
    Recommends
    Positive Outlook

    I worked at Macy's part-time (Less than a year)

    Pros

    There was a lot of flexibility on the schedule.

    Cons

    Have to work Thanksgiving Day.


  2. "Not a Great Place to Work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Commission Sales in Bethesda, MD
    Former Employee - Commission Sales in Bethesda, MD
    Doesn't Recommend
    Negative Outlook

    I worked at Macy's part-time (More than a year)

    Pros

    There really are not pros. The store is a union store however everyone makes min wage. Union does nothing for you.

    Cons

    They do not ask you to stay to work they tell you to stay.
    If you are commission be careful because they will cheat you.
    Managers do very little except sit in the office. When you call them they act like it is a disturbance to their office time. Any information is always incorrect. You have to call the home office to get the right information. The store is dirty and they are so short staffed that you cannot take care of the customer. They will then reprimand you because customers are upset however the root is not having enough staff.

    Advice to Management

    Managers need to be out on the selling floor. Managers need to know the department that they manage. Supervisors are afraid of upper management and so they never follow through with anything because they do not want to put their job in jeopardy.

  3. Helpful (1)

    "Worst Job Experience Ever"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Fulfillment Associate in Bethesda, MD
    Former Employee - Fulfillment Associate in Bethesda, MD
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Macy's full-time (More than a year)

    Pros

    None pros of working at macys

    Cons

    The company is turning into a joke they could care less about the wellbeing of their employees. If you would like having fun entering while working forget about it.

    Advice to Management

    Just close down the company is a joke no wonder nordstrom is doing much better.


  4. "Don’t bother"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Associate in Bethesda, MD
    Former Employee - Sales Associate in Bethesda, MD
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Macy's part-time (More than 5 years)

    Pros

    Occasionally can get $$$ most discounts are done by “Macy’s Money”. Useable for 1 year only, but fades faster than that.

    Cons

    Have to try for so many credit cards per hours worked. If you don’t they start scheduling you fewer hours.


  5. "Commission Sales- Women's Shoes"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Commission Sales Womens Shoes in Bethesda, MD
    Former Employee - Commission Sales Womens Shoes in Bethesda, MD
    Recommends

    I worked at Macy's part-time (Less than a year)

    Pros

    You develop some techniques for sales and learn how to engage with customers. I also loved working in the mall which is close to my house and learning about the company culture, feeling like you are part of the Macy's family.

    Cons

    The problem especially with my position is that it is hard to make commission. Also, their shoes are more averagely priced and customers tend to shop in the clearance rack so it is hard to make your commission. I only made an hourly rate. Also, the women's shoe stock room is very disorganized so it is hard to find shoes when demanding customers are waiting to get their shoes and service immediately.

    Advice to Management

    There should always be a manager available every day to assist customers that are having problems.


  6. "loss prevention"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Senior Management
    Former Employee - Loss Prevention in Bethesda, MD
    Former Employee - Loss Prevention in Bethesda, MD

    I worked at Macy's full-time (Less than a year)

    Pros

    the hiring process is gradual however once the is an opening you get hired or even rehired

    Cons

    long hours standing if you are not a detective or manager

    Advice to Management

    use a rotating shift on guard and increse the pay compared to Nordstrom or sears


  7. "Wedding & Gift Registry Advisor"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Wedding and Gift Registry Advisor in Bethesda, MD
    Former Employee - Wedding and Gift Registry Advisor in Bethesda, MD
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    Pros

    Very good magic training. Good and quality merchandise

    Cons

    Inconsiderate not its employees. Career opportunities a very high hinderance

    Advice to Management

    Try being good to your employees. It is very vital to the business

  8. Helpful (1)

    "Okay. ..."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Associate in Bethesda, MD
    Former Employee - Sales Associate in Bethesda, MD
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Macy's part-time (Less than a year)

    Pros

    It's better then getting payday nothing I guess. ..
    Nice when they have events and sprit week and stuff like that nit too bad I guess..

    Cons

    Overworked employees and not much pay to make up for it.

    Advice to Management

    U know u guys are short changing us fix it or u will loose some of your best hard working employees!


  9. Helpful (4)

    "Administrative Support Team Associates have their hands extremely full. This is no walk in the park type of job, flexib"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Administrative Support Team Associate in Bethesda, MD
    Current Employee - Administrative Support Team Associate in Bethesda, MD

    I have been working at Macy's full-time (More than a year)

    Pros

    Employee's discount is OK, getting Macy's money, associates are friendly, good sale prices, love pre-sale.

    Cons

    Duties for this job are never ending as you are the Core of the entire operation of the store, early means 2hours before the store opens, during the holidays as early as 4am,crazy hours. Not fair pay for the volume of work, training needs to be though

    Advice to Management

    Offer fair wages and the retention rate will be higher, don't delegate management responsibility to ASTs, play your part and do the job you are being paid to do.


  10. Helpful (1)

    "Positive environment"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    Current Employee - On-Call Beauty Advisor in Bethesda, MD
    Current Employee - On-Call Beauty Advisor in Bethesda, MD
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at Macy's part-time (Less than a year)

    Pros

    -Management is good.
    -Very well organized.
    -20% discount and an additional 10% several times during the year.

    Cons

    -There's a lot of pressure to open up credit cards.
    -They are understaffed in several departments.


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