Macy's Reviews in Bloomington, IN | Glassdoor

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Macy's Bloomington Reviews

8 reviews

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Bloomington, IN

3.1
StarStarStarStarStar
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Approve of CEO
Macy's CEO Jeff Gennette
Jeff Gennette
0 Ratings

8 Employee Reviews

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Pros
Cons
  • Work life balance is nonexistent within a salaried position (in 372 reviews)

  • Poor management - pushing Macys credit cards - doesn't care about their associates (in 848 reviews)

More Pros and Cons

  1. "Macy's"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Associate in Bloomington, IN
    Former Employee - Sales Associate in Bloomington, IN
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Macy's was very flexible with schedules. You had the ability to go online and advertise shifts. Managers were understanding of school schedules.

    Cons

    The salary was a bit low. However, the discount was 20% on top of any other coupon or promotion.

    Advice to Management

    Give employees more coaching in order to help them advance. Also, more detailed training on specific departments would be helpful.


  2. "Deal or No Deal"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Manager in Bloomington, IN
    Current Employee - Sales Manager in Bloomington, IN
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at Macy's full-time (More than a year)

    Pros

    Real responsibility right away
    You really learn how to manage people
    Opportunity everywhere to grow if you locatable

    Cons

    micro-management
    a lot of corporate demands at the store level can become overwhelming
    performance reviews happen annually, so the pay is locked in

    Advice to Management

    Really invest more time into the sales managers and figure out how to recognize them more often

  3. "Decent College Job"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - On-Call Sales Associate in Bloomington, IN
    Former Employee - On-Call Sales Associate in Bloomington, IN
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Macy's part-time (More than a year)

    Pros

    Got to pick own hours
    Pleasant people
    Easy-going Management

    Cons

    A little disorganized
    Sub-par sales training

    Advice to Management

    Don't just go through the motions. Really try to get people involved in the company.


  4. Helpful (9)

    "As a flex team member, the hours I spent at Macy's were usually painfully dull and the customers generally unpleasant."

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Flex Team in Bloomington, IN
    Current Employee - Flex Team in Bloomington, IN
    No opinion of CEO

    Pros

    Working at a big, familiar American company is kind of cool. Scheduling, paychecks, etc. done online for your convenience (although Insite, the website, is often slow and unruly). There is an employee discount, but you can only use it through your Macy's card account that you are obligated to open.

    Cons

    "Sales Goals" sometimes unrealistic, and you don't even get paid on commission. You are forced to constantly ask people to open a Macy's account, which most people don't want or need. If you have no customers, you are expected to walk around for hours and make sure everything is in perfect order. Sometimes other employees get pretty cutthroat and steal customers from you just to meet their sales goals/Macy's account requirements.

    Advice to Management

    Make sure Flex team members are caught up on new training materials. Often there would be new sales/promotions going on that nobody explained to me when I would come in for work one day. Also, how are sales goals decided and why are they often unfair? It's discouraging to have an unrealistic sales goal that will lower my employee scorecard.


  5. Helpful (1)

    "Worst job yet!"

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Associate in Bloomington, IN
    Former Employee - Sales Associate in Bloomington, IN
    Doesn't Recommend
    Disapproves of CEO

    Pros

    Get to make own schedule (to some degree)

    Cons

    Obsession with daily sales goals; low pay; incompetent/uninformed management; Macy's cards; few available hours; apathetic managers; all-black wardrobe; my online scheduling stopped working (an InSite problem), I could not work for two weeks, and managers refused to show any interest in my problem, even after tech support asked them to fix it; asked me to sign a one-year non-compete form in order to keep working there even after they knew I was leaving in six months to start grad school

    Advice to Management

    Being eternally cheerful is less helpful than actually listening to employees.


  6. "On-Call Sales Associate"

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - On-Call Sales Associate in Bloomington, IN
    Current Employee - On-Call Sales Associate in Bloomington, IN
    Recommends
    Approves of CEO

    Pros

    20% Employee discount
    Great to be part of a large company with a lot of tradition
    Fun to interact with customers

    Cons

    Pressure to get Credit Card apps
    Employees that have been there for years usually do not treat younger coworkers nicely
    Always changing store events

    Advice to Management

    To praise employees, allow employees to move up when they have been doing great work, inform oncall associates of any new procedures before or when they come to work.


  7. Helpful (1)

    "Terrible place to work."

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Beauty Advisor in Bloomington, IN
    Former Employee - Beauty Advisor in Bloomington, IN
    Doesn't Recommend
    Disapproves of CEO

    Pros

    The employee discount was good online and at other locations. Sometimes there were weekends with an extra employee discount which is great for an avid shopper.

    Cons

    The pay was terribly low, and the terrible management rarely listened to any associate complaints or concerns. The traffic in the store is low, which is of concern to commissioned employees. People who did not deserve promotions received them. Management played favorites and talked about associates they disliked openly.

    Advice to Management

    The management was incompetent. They did not know how to team build or communicate with their departments. Ignoring problems doesn't solve them. Start listening to your associates and improve morale, or the store will continue to decline.

  8. "Macy's is a decent place to work"

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Associate in Bloomington, IN
    Current Employee - Sales Associate in Bloomington, IN
    Disapproves of CEO

    Pros

    The people at Macy's, in general, are great. As far as retail goes, I feel management is very fair and the job is decent. Overall, the customers are fun to deal with, and our merchandise is fun to sell (especially in the home store). Unlike other retail positions, you don't feel overwhelmed with your job, which makes it much more enjoyable to go to work. Things, in general, are pretty organized, whereas I felt like things were very disorganized in my other retail positions. If you can take the hours, Macy's is a good place to work if you're looking for a short-term retail job.

    Cons

    The hours are grueling, but that's nothing you won't find at any retail job. Management at the store level is the key, and most of them seem to be knowledgeable. However, management at the corporate level is ridiculous. They make key decisions about stores without ever actually setting a foot in them. And if you do have the misfortune of getting stuck with a bad manager (particularly when it comes to HR), it can really make your time there difficult. The pay isn't great, but it is competitive with other retail chains. As I said, the hours are the most difficult part, especially around the holidays when the store is open from 8 a.m. to 12 p.m.

    Advice to Management

    I would tell them to visit a store every once in awhile before making ludicrous decisions that actually harm the store, and focus on the big picture rather than insignificant things that mean nothing to the bottom line.


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