Macy's Boston Reviews

Updated Apr 11, 2020

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4.2
48%
Recommend to a Friend
71%
Approve of CEO
Macy's CEO Jeff Gennette
Jeff Gennette
9 Ratings
  1. "Good"

    5.0
    Former Employee - Sales Associate in Boston, MA

    I worked at Macy's full-time

    Pros

    Good place, nice environment

    Cons

    Nothing to complain very much

  2. "Can be a good career"

    3.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Area Retail Sales Manager in Boston, MA
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Macy's full-time

    Pros

    Excellent in -store high level sales and performance leadership.

    Cons

    Work/ Life balance; Leadership sometimes forgets retail is not about saving lives or an essential service.

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  3. "great place to work"

    5.0
    Former Employee - Sales Associate in Boston, MA

    I worked at Macy's part-time

    Pros

    flexible schedule, nice atmosphere, no stress

    Cons

    low pay , sometime dealing with demanding customers

  4. Helpful (1)

    "Department Stores are Dinosaurs"

    3.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Visual Merchandising Manager in Boston, MA
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Macy's full-time for more than 10 years

    Pros

    Long-time Manager with the company for almost two decades. Was very fortunate to move around a lot, due to promotions, and work for some awesome people. Spent most of my career with the company and really became a great leader who helped develop the talents of others. There were some wonderful teams who could problem-solve anything and it was a pleasure to work with some of the best in the industry.

    Cons

    Macy’s can’t get out from under its own shadow. When a company has to sell off so many stores, lay-off employees every year, and focuses on eliminating execs with tenure... you know something is very wrong. I had witnessed more than my share of a**kissing managers who are now in other positions that they can’t even navigate. It became really sad to see how a wonderful company would suddenly turn on so many knowledgeable execs over the past few years... obviously, Macy’s doesn’t want to pay for their talent anymore. When you cut talent from an organization, you are left with robots who can barely think on their own.

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  5. Helpful (1)

    "Overworked and Underpaid"

    3.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Supervisor in Boston, MA
    Doesn't Recommend
    Positive Outlook
    Approves of CEO

    I have been working at Macy's full-time for more than 5 years

    Pros

    Colleagues you become close to and the discount

    Cons

    Not paid fairly for the amount of work or compared to the market

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  6. "Excellent place to work for teens or as the first job"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Sales Associate in Boston, MA
    Recommends
    Positive Outlook

    I have been working at Macy's full-time for less than a year

    Pros

    Managers are friendly, understanding, helpful. Interaction was more horizontal rather than vertical.

    Cons

    Hourly Wage is low, almost always minimum wage for the state, but understandable since it is retail, and gigantic company. HR and executive is nonexistent in the store, good luck if you need face to face conversation. Need to call HR, it is way better.

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  7. "Was fine, but culture wasn't for me."

    3.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - EDP in Boston, MA
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Macy's full-time for less than a year

    Pros

    Interviewing process was very involved, and it was interesting to hear about the company's values.

    Cons

    Recruiter didn't listen to my preferences regarding location and placed me somewhere requiring a 2.5hour total commute each day.

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  8. "To much credit card pressure"

    1.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Shop Captain in Boston, MA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Macy's full-time for less than a year

    Pros

    A hour break not paid tho

    Cons

    Some managers was witches and nasty if you never got credit cards

  9. "Macy's Sales Culture"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Sales Management Intern in Boston, MA
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Macy's full-time for more than a year

    Pros

    - Supervisors who care about your success - Close team interactions - Growth opportunities - Value engagement and collaboration - Rewards for sales performance

    Cons

    - Not enough emphasis on the connection to everyday sales goals and overall company success

  10. "Good place to work but"

    4.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Shift Supervisor in Boston, MA
    Recommends
    Negative Outlook
    Disapproves of CEO

    I have been working at Macy's full-time for more than 3 years

    Pros

    Easy to get hired fairly easy to be promoted and the discount

    Cons

    Salary not as competitive as others company structure is somewhat shaky upper management

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