Macy's Reviews in Boston, MA | Glassdoor

Macy's Boston Reviews

Updated September 12, 2018
166 reviews

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Boston, MA Area

2.8
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Macy's CEO Jeff Gennette
Jeff Gennette
12 Ratings

166 Employee Reviews

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Pros
Cons
  • "Work life balance is nonexistent within a salaried position" (in 399 reviews)

  • "Did I mention the forceful pushing of Macy's credit cards" (in 874 reviews)

More Pros and Cons

  1. "Macy's Sales Culture"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Management Intern in Boston, MA
    Former Employee - Sales Management Intern in Boston, MA
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Macy's full-time (More than a year)

    Pros

    - Supervisors who care about your success
    - Close team interactions
    - Growth opportunities
    - Value engagement and collaboration
    - Rewards for sales performance

    Cons

    - Not enough emphasis on the connection to everyday sales goals and overall company success


  2. "Sales Associate"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Brockton, MA
    Former Employee - Anonymous Employee in Brockton, MA
    Doesn't Recommend
    Disapproves of CEO

    I worked at Macy's part-time (More than 3 years)

    Pros

    Convenient location .
    Some flexible managers

    Cons

    Pay, unrealistic performance expectations

    Advice to Management

    If you want employees to be loyal to You, be loyal to them. Pay them properly.

  3. "Was fine, but culture wasn't for me."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - EDP in Boston, MA
    Former Employee - EDP in Boston, MA
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Macy's full-time (Less than a year)

    Pros

    Interviewing process was very involved, and it was interesting to hear about the company's values.

    Cons

    Recruiter didn't listen to my preferences regarding location and placed me somewhere requiring a 2.5hour total commute each day.

    Advice to Management

    Listen to the needs of your employees to keep them happy!


  4. "Men's Ralph Lauren Specialist, sales/ customer service"

    StarStarStarStarStar
    Former Employee - Customer Service Associate &Amp; Cashier in Natick, MA
    Former Employee - Customer Service Associate &Amp; Cashier in Natick, MA
    Positive Outlook

    I worked at Macy's full-time (More than 8 years)

    Pros

    Enjoy working with product and helping customers

    Cons

    The way they did a schedule


  5. "Associate"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Marlborough, MA
    Former Employee - Anonymous Employee in Marlborough, MA

    I worked at Macy's full-time (More than 3 years)

    Pros

    Fun if you like selling

    Cons

    Unrealistic sales goals at times

    Advice to Management

    Be realistic


  6. "To much credit card pressure"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Shop Captain in Boston, MA
    Former Employee - Shop Captain in Boston, MA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Macy's full-time (Less than a year)

    Pros

    A hour break not paid tho

    Cons

    Some managers was witches and nasty if you never got credit cards


  7. "Sales associate"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Associate in Hanover, MA
    Former Employee - Sales Associate in Hanover, MA
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Macy's full-time (Less than a year)

    Pros

    Flexible schedule, friendly coworkers, great employee discount

    Cons

    Job gets repetitive, customers can be hard somtimes

  8. "Sales Associate"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Floor Associate in Burlington, MA
    Current Employee - Sales Floor Associate in Burlington, MA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Macy's full-time (More than a year)

    Pros

    Discount and talking to the customers

    Cons

    Hours, Little to NO TRAINING - Constantly changing programs and pushing the Charge cards on Customers IF they dont want them or know they are not going to qualify Stop

    Advice to Management

    Treat grown ups as such TRAIN THE STAFF, treat them like humans LESS TURN OVER


  9. "Support Team and Recovery Team Review"

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    Former Employee - Support Team and Recovery Team in Salem, NH
    Former Employee - Support Team and Recovery Team in Salem, NH
    Neutral Outlook
    No opinion of CEO

    I worked at Macy's part-time (More than 3 years)

    Pros

    Support Team and Recovery Team:
    Being able to work independently, work as a team to get the job done, great hours, great work environment, management is always willing to work with you, etc.

    Cons

    Recovery Team:
    Employer having communicational problems with the assisent manager of the department with changing employer's available hours from daytime to night time.


  10. "Flexible"

    StarStarStarStarStar
    Former Employee - Sales Associate in Salem, NH
    Former Employee - Sales Associate in Salem, NH

    I worked at Macy's part-time (More than a year)

    Pros

    Flexible hours
    Choose your own shifts
    Easy work, diverse tasks
    Independence

    Cons

    Low pay
    Lack of guidance from management


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