Macy's Reviews in Boston, MA | Glassdoor

Macy's Boston Reviews

Updated January 26, 2019
171 reviews

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Boston, MA Area

3.4
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Approve of CEO
Macy's CEO Jeff Gennette
Jeff Gennette
12 Ratings

171 Employee Reviews

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Pros
Cons
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  1. "Not bad"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - On-Call Beauty Advisor in Braintree, MA
    Current Employee - On-Call Beauty Advisor in Braintree, MA
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at Macy's part-time (More than 3 years)

    Pros

    Commission on you sales, holidays busy and get to learn costmerics

    Cons

    Slow sales in January lower commission

    Advice to Management

    None


  2. "Excellent place to work for teens or as the first job"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Associate in Boston, MA
    Current Employee - Sales Associate in Boston, MA
    Recommends
    Positive Outlook

    I have been working at Macy's full-time (Less than a year)

    Pros

    Managers are friendly, understanding, helpful. Interaction was more horizontal rather than vertical.

    Cons

    Hourly Wage is low, almost always minimum wage for the state, but understandable since it is retail, and gigantic company.
    HR and executive is nonexistent in the store, good luck if you need face to face conversation. Need to call HR, it is way better.

    Advice to Management

    Need to invest in equipment such as sensor machines, scanners for time efficiency and employee performance.

  3. Helpful (1)

    "great experience"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Beauty Advisor in Salem, NH
    Current Employee - Beauty Advisor in Salem, NH

    I have been working at Macy's part-time

    Pros

    I have been working at Macy's for 6 months now and I have no regrets I gained a lot of experience and staff was wonderful.

    Cons

    great place to gain new experience


  4. "Junior Sales Associate"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Senior Management
    Former Employee - Anonymous Employee in Burlington, MA
    Former Employee - Anonymous Employee in Burlington, MA
    Recommends

    I worked at Macy's full-time (More than 3 years)

    Pros

    flexible, pretty great pay for just starting out, fun work environment, Even's the Junior's Manager was amazing, opportunity for advancement always available, very accommodating work place, the Macy's discount will have you shopping there yourself, love meeting new people.

    Cons

    opening macy's cards, coupons not working on thing people actually want, dealing with unruly customers sometimes,

    Advice to Management

    Get Evens back


  5. "Sales Associate"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Brockton, MA
    Former Employee - Anonymous Employee in Brockton, MA
    Doesn't Recommend
    Disapproves of CEO

    I worked at Macy's part-time (More than 3 years)

    Pros

    Convenient location .
    Some flexible managers

    Cons

    Pay, unrealistic performance expectations

    Advice to Management

    If you want employees to be loyal to You, be loyal to them. Pay them properly.


  6. "Was fine, but culture wasn't for me."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - EDP in Boston, MA
    Former Employee - EDP in Boston, MA
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Macy's full-time (Less than a year)

    Pros

    Interviewing process was very involved, and it was interesting to hear about the company's values.

    Cons

    Recruiter didn't listen to my preferences regarding location and placed me somewhere requiring a 2.5hour total commute each day.

    Advice to Management

    Listen to the needs of your employees to keep them happy!


  7. "Men's Ralph Lauren Specialist, sales/ customer service"

    StarStarStarStarStar
    Former Employee - Customer Service Associate &Amp; Cashier in Natick, MA
    Former Employee - Customer Service Associate &Amp; Cashier in Natick, MA
    Positive Outlook

    I worked at Macy's full-time (More than 8 years)

    Pros

    Enjoy working with product and helping customers

    Cons

    The way they did a schedule

  8. "Associate"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Marlborough, MA
    Former Employee - Anonymous Employee in Marlborough, MA

    I worked at Macy's full-time (More than 3 years)

    Pros

    Fun if you like selling

    Cons

    Unrealistic sales goals at times

    Advice to Management

    Be realistic


  9. "To much credit card pressure"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Shop Captain in Boston, MA
    Former Employee - Shop Captain in Boston, MA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Macy's full-time (Less than a year)

    Pros

    A hour break not paid tho

    Cons

    Some managers was witches and nasty if you never got credit cards


  10. "Sales associate"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Associate in Hanover, MA
    Former Employee - Sales Associate in Hanover, MA
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Macy's full-time (Less than a year)

    Pros

    Flexible schedule, friendly coworkers, great employee discount

    Cons

    Job gets repetitive, customers can be hard somtimes


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