Macy's Reviews in Brooklyn, NY | Glassdoor

Macy's Brooklyn Reviews

Updated August 11, 2018
86 reviews

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Brooklyn, NY

2.0
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Macy's CEO Jeff Gennette
Jeff Gennette
5 Ratings

86 Employee Reviews

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Pros
Cons
  • "Work life balance is nonexistent within a salaried position" (in 397 reviews)

  • "Did I mention the forceful pushing of Macy's credit cards" (in 870 reviews)

More Pros and Cons

  1. "Sales Associate"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Retail Sales Associate in Brooklyn, NY
    Current Employee - Retail Sales Associate in Brooklyn, NY
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Macy's (More than 5 years)

    Pros

    Greet and meet customers, helping them find what they need and want

    Cons

    Not being able to find the size or the item for the customers


  2. "Executive sales manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - N/A in Brooklyn, NY
    Former Employee - N/A in Brooklyn, NY
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Macy's (More than 3 years)

    Pros

    Pay was good for managers... and paied medical leave for 6months...

    Cons

    Everything... please run away... they have unrealistic expectations, dated views on the business and overall horrible

  3. "Worst Experience Ever- Downtown Brooklyn"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Cosmetics Counter Manager in Brooklyn, NY
    Former Employee - Cosmetics Counter Manager in Brooklyn, NY
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Macy's full-time (Less than a year)

    Pros

    Being able to socialize with co-workers and clients

    Cons

    1.THE MANAGERS:
    If you look too pretty, the Cosmetics Managers will not hire you. Also, you can’t be too opinionated or intelligent because that will anger them too.

    2. OPERATIONS:
    There was never any hot water in those bathrooms. There was always heavy dust everywhere.
    The stock room was very hazardous with boxes stacked anywhere, anyhow.

    3. LOW PAY, HARD WORK:
    As a Cosmetic Counter Manager, I did not expect to also be a Stock Associate and HouseKeeper. Not only did I have to run a counter by myself, I also had to maintain it and carry heavy boxes up and down stairs to replenish stock. I was also in charge of recording the inventory. Big difference in money and duties from when I used to work at Herald Square.

    4. FAVORTISM:
    Most of the Associates (including management) have been there dog years. So if you’re not exactly like them , they will make you feel singled-out and do corrupt things such as hold back rewards that you earn when you reach your sales goals, and then lie about it when confronted.

    5. NUMBERS MATTER ONLY
    During my 9 months there, I complained 3xs to Human Resources and they never helped. I was constantly being bullied and harassed by management but all the company cared about was that I was no longer meeting my sales goals (to get a lousy 3% commission).

    Advice to Management

    Take some courses on social etiquette and effective leadership.


  4. "Not the job I had hoped for"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Associate in Brooklyn, NY
    Current Employee - Sales Associate in Brooklyn, NY
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at Macy's (More than 3 years)

    Pros

    Great people that work really hard

    Cons

    sad raise after working really hard


  5. Helpful (1)

    "RUN!!!!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Associate in Brooklyn, NY
    Current Employee - Sales Associate in Brooklyn, NY
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Macy's part-time (More than 5 years)

    Pros

    make friends that'll last a lifetime with other associates.

    Cons

    Management is horrible, they all share the same brain. We slave while the upper management and ceo reaps the benefits.

    Advice to Management

    pay employees more and see that they know alot like you do


  6. "Sales associate"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Associate in Brooklyn, NY
    Current Employee - Sales Associate in Brooklyn, NY
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Macy's part-time (More than 3 years)

    Pros

    Flexibility is great for students.

    Cons

    Low raises(10 cents , 35 cents)

    Advice to Management

    Support your employees with growth and opportunity


  7. "The pay is horrible for what you have to do."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Customer Service Associate in Brooklyn, NY
    Current Employee - Customer Service Associate in Brooklyn, NY
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at Macy's full-time (Less than a year)

    Pros

    The only pro was that I have a job and some nie people I met at work.

    Cons

    The hours suck.

    You could be scheduled to finish a shift at midnight and expected to come the next day at 8 am. Which depending on where you live, what you do when you get home... you might not be able to get home, eat, sleep or shower. Instead you will leave to literally maybe change clothes then come back to work.
    The pay is very low for whathave to do.
    Managers micromanage as if we are kids and don’t know what we are doing.

    I wish the pro was constructive, like better pay, or better hours. But nah. The things that matter don’t

    Advice to Management

    I don’t think they care enough for me to give advice

  8. "Decent Job"

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    Former Employee - Beauty Advisor in Brooklyn, NY
    Former Employee - Beauty Advisor in Brooklyn, NY
    Recommends

    I worked at Macy's full-time (Less than a year)

    Pros

    I had a great department manager and some great co workers.

    Cons

    I worked for a cosmetics counter. It can be very stressful when you have high goals and not a lot of customers. Some conworkers and be cut throat and steal sales.


  9. "It depends"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Associate/Visual Merchandiser in Brooklyn, NY
    Former Employee - Sales Associate/Visual Merchandiser in Brooklyn, NY
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Macy's part-time (More than 3 years)

    Pros

    The discounts, the sales and breaks.

    Cons

    worked both in sales and merchandise, two different experience. Have to have patience for those customer, and managers as well, they demand alot from you that your not getting paid to do


  10. "Pay is not enough"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Freelancer - Anonymous Freelancer in Brooklyn, NY
    Current Freelancer - Anonymous Freelancer in Brooklyn, NY
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at Macy's (More than 3 years)

    Pros

    Macys money
    Great co workers
    Discount is always good to have

    Cons

    Long hours
    Favoritism
    Doing more work than others
    Not getting paid enough

    Advice to Management

    Respect your workers more, thats why your turnover rate is so high. Treat us like we matter in how you speak and pay us and people will want to stay there and work hard. Its not rocket science.


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