Macy's Reviews in Buffalo, NY | Glassdoor

Macy's Buffalo Reviews

Updated June 7, 2018
37 reviews

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Buffalo, NY Area

2.5
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Macy's CEO Jeff Gennette
Jeff Gennette
4 Ratings

37 Employee Reviews

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Pros
Cons
  • "Work life balance is nonexistent within a salaried position" (in 393 reviews)

  • "Did I mention the forceful pushing of Macy's credit cards" (in 868 reviews)

More Pros and Cons

  1. "Great work place"

    StarStarStarStarStar
    • Work/Life Balance
    • Comp & Benefits
    Former Employee - Part Time Sales Associate in Cheektowaga, NY
    Former Employee - Part Time Sales Associate in Cheektowaga, NY
    Positive Outlook

    I worked at Macy's part-time (Less than a year)

    Pros

    People are friends everyone works together

    Cons

    people can be rude sometimes


  2. "Typical retail"

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    Former Employee - Anonymous Employee in Cheektowaga, NY
    Former Employee - Anonymous Employee in Cheektowaga, NY

    I worked at Macy's part-time (Less than a year)

    Pros

    Learn the customer service ways

    Cons

    Training was nonexistent. I had no money in my register my first day and could only do credit card transactions.

    Advice to Management

    Train your employees

  3. "Consultant"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Counter Manager in Buffalo, NY
    Former Employee - Counter Manager in Buffalo, NY
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Macy's full-time (More than 3 years)

    Pros

    Flexible shifts, good employee discounts.

    Cons

    Too many nights and weekends to mesh with family balance

    Advice to Management

    Consider paying more.


  4. "Salesman"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Owner Operator in Buffalo, NY
    Former Employee - Owner Operator in Buffalo, NY
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Macy's full-time

    Pros

    Lots of hours and discount

    Cons

    Management didn't listen. Mad when you tell them you need day off. For family needs they don't understand.

    Advice to Management

    Listen to customers, listen to your employees


  5. "worst work experience ever"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Associate in Amherst, NY
    Former Employee - Sales Associate in Amherst, NY
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Macy's full-time (More than 3 years)

    Pros

    The only true pro that I have would be the friends that I made.

    Cons

    Management doesn't care about you or your being at all. You are on a point system for your attendance which is a complete disaster. They are not flexible at all especially for students which I started out as a student. The company itself is falling apart. You are basically just a number to them. Never enough staff days on end I was running to 5 different departments because there wasn't enough staff for lunches or whatever. Managers never picked up their phones when needed, which resulted in angry customers. Could not advance in the company at all

    Advice to Management

    Care about your employees! Answer calls when they needed you!


  6. "Sales"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Independent Sales Representative in Cheektowaga, NY
    Former Employee - Independent Sales Representative in Cheektowaga, NY
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Macy's part-time (More than 5 years)

    Pros

    It's Retail n you will find great bargains paid training

    Cons

    High traffic around the holidays,

    Advice to Management

    Great way to learn all the works of Retail


  7. "1 year at Macy's"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Beauty Advisor in Buffalo, NY
    Former Employee - Beauty Advisor in Buffalo, NY

    I worked at Macy's full-time (More than a year)

    Pros

    The people you work with, weekly pay

    Cons

    Point system for attendance

    Advice to Management

    Value your employees and their hard work.

  8. "sales clerk"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Buffalo, NY
    Former Employee - Anonymous Employee in Buffalo, NY
    Doesn't Recommend
    Positive Outlook
    No opinion of CEO

    I worked at Macy's part-time (More than 10 years)

    Pros

    love working with people and helping people picking out clothes and giving advice if they asked

    Cons

    my store in buffalo ny closed

    Advice to Management

    none


  9. "Commissions sales associate"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Commissioned Sales Associate in Buffalo, NY
    Former Employee - Commissioned Sales Associate in Buffalo, NY
    Recommends
    Neutral Outlook
    No opinion of CEO

    Pros

    Work life balance
    Decent money
    Fast environment

    Cons

    No structured way to advance
    Older employees seem entitled

    Advice to Management

    Give more in store opportunities for management.


  10. "Retail nightmare"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Retail Sales Associate in Cheektowaga, NY
    Former Employee - Retail Sales Associate in Cheektowaga, NY
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Macy's part-time (More than 3 years)

    Pros

    The employee discount makes the job somewhat bearable. And meeting wonderful customers is a plus. It could be a great part time job.

    Cons

    There is a lack of training, a lack of teamwork, and communication is poor. The management team is overpaid and under educated while employees receive minimum wage. The managers play favorites. But the worst part: the job is only about pushing credit cards on people.

    Advice to Management

    Treat employees equally, follow your own rules and hire better managers. And make the employee experience better, maybe then stores wouldn't be doing so poorly.


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