Macy's Reviews in Buffalo, NY | Glassdoor

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Macy's Buffalo Reviews

Updated January 10, 2018
34 reviews

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Buffalo, NY Area

2.2
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Macy's CEO Jeff Gennette
Jeff Gennette
3 Ratings

34 Employee Reviews

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Pros
Cons
  • Work life balance is nonexistent within a salaried position (in 372 reviews)

  • Poor management - pushing Macys credit cards - doesn't care about their associates (in 848 reviews)

More Pros and Cons

  1. "Sales"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Independent Sales Representative in Cheektowaga, NY
    Former Employee - Independent Sales Representative in Cheektowaga, NY
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Macy's part-time (More than 5 years)

    Pros

    It's Retail n you will find great bargains paid training

    Cons

    High traffic around the holidays,

    Advice to Management

    Great way to learn all the works of Retail


  2. "Salesman"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Owner Operator in Buffalo, NY
    Former Employee - Owner Operator in Buffalo, NY
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Macy's full-time

    Pros

    Lots of hours and discount

    Cons

    Management didn't listen. Mad when you tell them you need day off. For family needs they don't understand.

    Advice to Management

    Listen to customers, listen to your employees

  3. "worst work experience ever"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Associate in Amherst, NY
    Former Employee - Sales Associate in Amherst, NY
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Macy's full-time (More than 3 years)

    Pros

    The only true pro that I have would be the friends that I made.

    Cons

    Management doesn't care about you or your being at all. You are on a point system for your attendance which is a complete disaster. They are not flexible at all especially for students which I started out as a student. The company itself is falling apart. You are basically just a number to them. Never enough staff days on end I was running to 5 different departments because there wasn't enough staff for lunches or whatever. Managers never picked up their phones when needed, which resulted in angry customers. Could not advance in the company at all

    Advice to Management

    Care about your employees! Answer calls when they needed you!


  4. "1 year at Macy's"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Beauty Advisor in Buffalo, NY
    Former Employee - Beauty Advisor in Buffalo, NY

    I worked at Macy's full-time (More than a year)

    Pros

    The people you work with, weekly pay

    Cons

    Point system for attendance

    Advice to Management

    Value your employees and their hard work.


  5. "sales clerk"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Buffalo, NY
    Former Employee - Anonymous Employee in Buffalo, NY
    Doesn't Recommend
    Positive Outlook
    No opinion of CEO

    I worked at Macy's part-time (More than 10 years)

    Pros

    love working with people and helping people picking out clothes and giving advice if they asked

    Cons

    my store in buffalo ny closed

    Advice to Management

    none


  6. "Commissions sales associate"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Commissioned Sales Associate in Buffalo, NY
    Former Employee - Commissioned Sales Associate in Buffalo, NY
    Recommends
    Neutral Outlook
    No opinion of CEO

    Pros

    Work life balance
    Decent money
    Fast environment

    Cons

    No structured way to advance
    Older employees seem entitled

    Advice to Management

    Give more in store opportunities for management.


  7. "Retail nightmare"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Retail Sales Associate in Cheektowaga, NY
    Former Employee - Retail Sales Associate in Cheektowaga, NY
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Macy's part-time (More than 3 years)

    Pros

    The employee discount makes the job somewhat bearable. And meeting wonderful customers is a plus. It could be a great part time job.

    Cons

    There is a lack of training, a lack of teamwork, and communication is poor. The management team is overpaid and under educated while employees receive minimum wage. The managers play favorites. But the worst part: the job is only about pushing credit cards on people.

    Advice to Management

    Treat employees equally, follow your own rules and hire better managers. And make the employee experience better, maybe then stores wouldn't be doing so poorly.

  8. "Dislocated worker"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Senior Management
    Former Employee - Sales Support/Stock Clerk in Lackawanna, NY
    Former Employee - Sales Support/Stock Clerk in Lackawanna, NY
    Recommends
    Positive Outlook

    I worked at Macy's part-time (More than 5 years)

    Pros

    Adult atmosphere Higher ups are always around

    Cons

    Always confront a problem even when it does not seem like a problem, because you know who already know if it is a problem.


  9. Helpful (1)

    "Sales Associate"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Retail Sales Associate in Williamsville, NY
    Former Employee - Retail Sales Associate in Williamsville, NY
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Macy's full-time (More than 10 years)

    Pros

    Great managers and associates, family atmosphere, great customers, small store,

    Cons

    Low salaries, more duties with less associates, horrible raises, working Thanksgiving evening, need more help in recovery, too easy on those that do not pull their share

    Advice to Management

    Hire more associates and raise salaries


  10. "seasonal employee"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Contractor - Secretary in Buffalo, NY
    Former Contractor - Secretary in Buffalo, NY
    Recommends
    Positive Outlook

    I worked at Macy's as a contractor (More than 10 years)

    Pros

    employee discounts, professionalism, excellent managers and co-workers

    Cons

    no cons, no cons, no cons


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