Macy's Reviews in Chandler, AZ | Glassdoor

Macy's Chandler Reviews

Updated November 18, 2018
15 reviews

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Chandler, AZ

4.7
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Macy's CEO Jeff Gennette
Jeff Gennette
2 Ratings

15 Employee Reviews

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Pros
Cons
More Pros and Cons

  1. Helpful (1)

    "Easy"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Fufillment in Chandler, AZ
    Former Employee - Fufillment in Chandler, AZ
    Recommends
    Neutral Outlook
    Approves of CEO

    I worked at Macy's part-time (Less than a year)

    Pros

    Flexible schedule
    Easy work
    Understanding manager

    Cons

    Not much training
    Being on the docks can get chilly


  2. Helpful (1)

    "Sales Associate"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Associate in Chandler, AZ
    Former Employee - Sales Associate in Chandler, AZ
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Macy's part-time (More than a year)

    Pros

    Good working team members, management was easy to work with and be able to speak with about schedule, hours, pay.

    Cons

    I would have like a raise when I was hired to go from seasonal to permanent.
    Full time for Macy's is 28 hours, needed more hours.

    Advice to Management

    If hiring full time, let your employees know that full time is not meant as 40 hours.

  3. "Sales Associate"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Associate in Chandler, AZ
    Former Employee - Sales Associate in Chandler, AZ
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at Macy's (More than a year)

    Pros

    Great work environment and support.

    Cons

    Fighting for sales and competitive.

    Advice to Management

    Have less focus on MyClient and just engage with customers.


  4. "Sales Associate"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales Associate in Chandler, AZ
    Current Employee - Sales Associate in Chandler, AZ

    I have been working at Macy's (Less than a year)

    Pros

    Fun company to work for

    Cons

    No cons at this time


  5. Helpful (2)

    "sales"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Associate in Chandler, AZ
    Current Employee - Sales Associate in Chandler, AZ
    Recommends
    Negative Outlook
    Approves of CEO

    Pros

    co-workers and how the do scheduling

    Cons

    rude customers and management never fun to deal with

    Advice to Management

    act like we are people and adults not kids it would help with how much we like our job


  6. "Customer service"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Customer Service in Chandler, AZ
    Former Employee - Customer Service in Chandler, AZ
    Recommends
    Positive Outlook

    I worked at Macy's part-time (More than 3 years)

    Pros

    Great people and fun environment.

    Cons

    Promoting is very hard to do within the company. Most representative's have been there for years and have senority.

    Advice to Management

    Listen to employees they matter.


  7. "Fair company, good people"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Supervisor in Chandler, AZ
    Former Employee - Sales Supervisor in Chandler, AZ
    Recommends
    Approves of CEO

    I worked at Macy's part-time (More than 5 years)

    Pros

    employee discount! co-workers, management

    Cons

    open too late during holidays

    Advice to Management

    don't lose sight of what the holidays are about, a little less profit but happier employees

  8. "It is a friendly working environment, and all the employees are well trained and respected to each other."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Merchandise Team Associate in Chandler, AZ
    Current Employee - Merchandise Team Associate in Chandler, AZ
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at Macy's part-time (Less than a year)

    Pros

    As a part-time employee here I had flexible working hours. Before I got on floor I had got a 2-day paid training in front of a computer which contained a little bit too much information and quizzes but not too bad. My manager and other associates were able to explain to me my duties and answer my questions all the time. I felt very helpful to work with them as a team.

    Cons

    As a part-time employee here I got my hours assigned by managers every week. Sometimes I could get nearly 30-hour work a week but once I didn't get my hours assigned for two weeks (or reassigned in a short notice). Well, as a part-time employee I guess it is expected.

    Advice to Management

    That would be more efficient for me as a part-time employee if I could pick up my times online on my own instead of talking with managers back and forth on phone. =)


  9. "Would not recommend"

    StarStarStarStarStar
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - On-Call Beauty Advisor in Chandler, AZ
    Former Employee - On-Call Beauty Advisor in Chandler, AZ
    Doesn't Recommend
    Disapproves of CEO

    I worked at Macy's part-time (More than a year)

    Pros

    I was able to pick my schedule every week.

    Cons

    Hostile commission work environment, unresponsive management, didn't care about customer.


  10. Helpful (1)

    "Seasonal recovery employee over the holiday season--okay job."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Recovery in Chandler, AZ
    Former Employee - Recovery in Chandler, AZ
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Macy's part-time (Less than a year)

    Pros

    Shifts are shown online and you can request to switch shifts with other people on your team. The people I worked with were fun to talk to and made the shifts seem to go by faster. Lunch breaks if you work more than a certain amount of hours. 10-15 minute breaks each shift. 20% employee discount. Pays a reasonable amount.

    Cons

    Felt unprepared before I started the job. I was hired as a recovery worker, so I didn't have a specific area, but helped return clothes, tidy displays, and make the store look presentable. I wasn't sure where everything in the store was located, nor was I trained in any specific area, so I felt like I couldn't help customers when they asked for assistance. Felt like a number, rather than a person.

    Advice to Management

    Assign recovery workers to a certain area in the store so they can be more assistance to customers.


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