Macy's Reviews in Chicago, IL | Glassdoor

Macy's Chicago Reviews

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Found 193 reviews

3.3
StarStarStarStarStar
Rating TrendsRating Trends
48%
Recommend to a Friend
53%
Approve of CEO
Macy's CEO Jeff Gennette
Jeff Gennette
14 Ratings
Pros
Cons
More Pros and Cons
  1. It was good the costumers are very friendly and also the employees

    StarStarStarStarStar
    • Overall
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Retail Sales Associate in Chicago, IL
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Macy's full-time for more than a year

    Pros

    You get discounts on merchandise everyone is so friendly and your always busy with recovering or ringing and sometimes when people need help you’ll stop what your doing just to help them out

    Cons

    Some costumers can be really mean and sometimes with closing if you need help and tried calling the manager they don’t answer

    Advice to Management

    Be more involved with your employees

  2. It is an okay job

    StarStarStarStarStar
    • Overall
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Receiving Team Lead in Chicago, IL
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at Macy's full-time for more than 6 years

    Pros

    Students, part time, city, freedoms

    Cons

    Poor management, no communication, chaos

    Advice to Management

    Get rid of some of the toxic management

  3. Expectations are too high

    StarStarStarStarStar
    • Overall
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Retail Sales Associate in Chicago, IL
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Macy's for more than 4 years

    Pros

    The customers are great, you get great exposure to people from all over the world.

    Cons

    Short staffing, managers have high expectations and rarely if ever address employees that are doing the bare minimum. Managers place a lot of pressure on getting customers to apply for the Macy's card to the point that I felt was unethical to put so much pressure on employees on how to approach customers.

    Advice to Management

    Address employees who do the bare minimum, if not aware who they are pull your staff aside every once in a while and address any concerns that they have.

  4. Great Team, poor leadership

    StarStarStarStarStar
    • Overall
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Receiving Team Manager in Chicago, IL
    Doesn't Recommend
    Positive Outlook
    Approves of CEO

    I have been working at Macy's full-time for more than 6 years

    Pros

    Great co-workers, ability to do implement change,

    Cons

    Micromanagement style leadership, too many projects/construction and too much cleaning for senior management visits

    Advice to Management

    Believe in your people and empower them

  5. Sales Associate Review

    StarStarStarStarStar
    • Overall
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Sales Associate in Chicago, IL
    Recommends
    Neutral Outlook
    Disapproves of CEO

    I worked at Macy's part-time for more than a year

    Pros

    The best thing about Macys is the scheduling!

    Cons

    Other co-workers Long hours on your feet with little break

  6. sales associate

    StarStarStarStarStar
    • Overall
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Sales Associate in Chicago, IL
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Macy's full-time for more than a year

    Pros

    nice employee lounge, decent coworkers

    Cons

    catty environment, terrible pay, immature supervisors

  7. Sales Associate

    StarStarStarStarStar
    • Overall
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Sales Associate in Chicago, IL
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Macy's part-time for more than 2 years

    Pros

    Flexible, Okay pay, great for picking up extra hours

    Cons

    Customers are really always right, management really don’t do much or care for associates, push you to make goals they really can’t achi themselves, can be stressful

    Advice to Management

    Be more mindful of the stress associates are under dealing with demanding customers

  8. Human Resource Manager

    StarStarStarStarStar
    • Overall
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Human Resources Manager in Chicago, IL
    Recommends
    Neutral Outlook
    Approves of CEO

    I worked at Macy's full-time for more than 4 years

    Pros

    Loved the people, culture and work/life balance. Internal promotions are available if you work hard and they strive to keep those they consider to be top talent no matter the circumstance.

    Cons

    Retail industry instability creates concern for longevity in any position.

  9. It was a decent experience

    StarStarStarStarStar
    • Overall
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Frango Stock Handler in Chicago, IL
    Recommends
    Negative Outlook
    Approves of CEO

    I worked at Macy's part-time

    Pros

    Those fellow employees can be really friendly.. Really say good mornin to you if they see you.. Although there are some funny actin ones as always.. The atmosphere can be really good sometimes, and the managers don't look down on you for the most part..

    Cons

    Some people can be funny acting, they can be really funny with the hours they give you. Unless you have a cool manager.. They can also be more on the customer's side too often even if the customer is wrong, and the customers can be really annoyin, but that's a given.

    Advice to Management

    Keep up the good work, and try to be more thorough with the people you are managing..

  10. Wonderful

    StarStarStarStarStar
    • Overall
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Prep Cook in Chicago, IL
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Macy's part-time for more than 6 years

    Pros

    Great people to work with & I feel like they were family. It was a great place of business. There a great company to work for

    Cons

    The hours wasn't enough for me. The time spand wasn't long enough for me. I need full time not part time. The wages were great.

Found 193 reviews