Macy's Reviews in Chicago, IL | Glassdoor

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Macy's Chicago Reviews

Updated February 15, 2018
185 reviews

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Chicago, IL

3.5
StarStarStarStarStar
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Recommend to a friend
Approve of CEO
Macy's CEO Jeff Gennette
Jeff Gennette
7 Ratings

185 Employee Reviews

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Pros
Cons
  • Work life balance is nonexistent within a salaried position (in 370 reviews)

  • Poor management - pushing Macys credit cards - doesn't care about their associates (in 847 reviews)

More Pros and Cons

  1. "It was good the costumers are very friendly and also the employees"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Retail Sales Associate in Chicago, IL
    Current Employee - Retail Sales Associate in Chicago, IL
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Macy's full-time (Less than a year)

    Pros

    You get discounts on merchandise everyone is so friendly and your always busy with recovering or ringing and sometimes when people need help you’ll stop what your doing just to help them out

    Cons

    Some costumers can be really mean and sometimes with closing if you need help and tried calling the manager they don’t answer

    Advice to Management

    Be more involved with your employees


  2. "It was a decent experience"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Frango Stock Handler in Chicago, IL
    Former Employee - Frango Stock Handler in Chicago, IL
    Recommends
    Negative Outlook
    Approves of CEO

    I worked at Macy's part-time

    Pros

    Those fellow employees can be really friendly.. Really say good mornin to you if they see you.. Although there are some funny actin ones as always.. The atmosphere can be really good sometimes, and the managers don't look down on you for the most part..

    Cons

    Some people can be funny acting, they can be really funny with the hours they give you. Unless you have a cool manager.. They can also be more on the customer's side too often even if the customer is wrong, and the customers can be really annoyin, but that's a given.

    Advice to Management

    Keep up the good work, and try to be more thorough with the people you are managing..

  3. "Wonderful"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Prep Cook in Chicago, IL
    Former Employee - Prep Cook in Chicago, IL
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Macy's part-time (More than 5 years)

    Pros

    Great people to work with & I feel like they were family. It was a great place of business. There a great company to work for

    Cons

    The hours wasn't enough for me. The time spand wasn't long enough for me. I need full time not part time. The wages were great.


  4. "sales"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Associate in Chicago, IL
    Former Employee - Sales Associate in Chicago, IL
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Macy's part-time (More than a year)

    Pros

    hours were decent and flexiblbe

    Cons

    the coworkers, managers didnt help


  5. "Cosmetics BA"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Chicago, IL
    Current Employee - Anonymous Employee in Chicago, IL
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at Macy's full-time (More than 8 years)

    Pros

    Employee Discount
    Commission on anything u sell in Cosmetics

    Cons

    Hit or miss with managers and coworkers. Full time normally only gets 4 days a week outing u under 30 hours a week.

    Advice to Management

    Know company policy
    Put in associates sick time
    Don’t ask the reason for using sick time
    Train counter managers


  6. "Department manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Department Manager in Chicago, IL
    Former Employee - Department Manager in Chicago, IL
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Macy's full-time (More than 3 years)

    Pros

    Co-workers were really nice and helpful.

    Cons

    Hours were awful especially at holidays.

    Advice to Management

    Close for holidays


  7. "Seasonal worker at Macy's is super fab!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Associate in Chicago, IL
    Current Employee - Sales Associate in Chicago, IL
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Macy's part-time (Less than a year)

    Pros

    At Macy's every is so nice! Feels like you are home. 20% Discount is the bomb!!! Management is real awesome people and very understanding. Great benefits and a fast loving work place

    Cons

    You haven't applied yet !!! So do so

  8. "Easy"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Associate in Chicago, IL
    Current Employee - Sales Associate in Chicago, IL
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Macy's full-time (More than a year)

    Pros

    Great clientele and the people that work in The staff are great. The environment of the store is great and it’s very very easy to get along with everyone. The people are very approachable.

    Cons

    Nothing really, I just have to have a minimum of 20 words I don’t really understand why you have to have the 20 word minimum. If there’s no problem, then there’s no problem.


  9. Helpful (1)

    "Nice place to work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Associate in Chicago, IL
    Current Employee - Sales Associate in Chicago, IL
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Macy's full-time (Less than a year)

    Pros

    Great scheduling system and benefits

    Cons

    Needs more structure among management

    Advice to Management

    Learn to treat associates like people and not just coverage robots


  10. "Culinary Professional"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Culinary Professional in Chicago, IL
    Current Employee - Culinary Professional in Chicago, IL

    I have been working at Macy's full-time (More than a year)

    Pros

    Macy's customers are generally very nice people to work with. If you happen to experience a customer who is not, the company will back you up so long as you maintain a professional demeanor

    Cons

    Schedules can be erratic. Seems to be a lack of focus or transparency related to the future.

    Advice to Management

    Although Knowledge may be equated with power, secrets certainly aren't.


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