Macy's Reviews in Chicago, IL | Glassdoor

Macy's Chicago Reviews

Updated September 14, 2017
176 reviews

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Chicago, IL

3.3
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Macy's CEO Jeff Gennette
Jeff Gennette
2 Ratings

176 Employee Reviews

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Pros
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  1. "Easy"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Associate in Chicago, IL
    Current Employee - Sales Associate in Chicago, IL
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Macy's full-time (More than a year)

    Pros

    Great clientele and the people that work in The staff are great. The environment of the store is great and it’s very very easy to get along with everyone. The people are very approachable.

    Cons

    Nothing really, I just have to have a minimum of 20 words I don’t really understand why you have to have the 20 word minimum. If there’s no problem, then there’s no problem.


  2. Helpful (1)

    "Nice place to work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Associate in Chicago, IL
    Current Employee - Sales Associate in Chicago, IL
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Macy's full-time (Less than a year)

    Pros

    Great scheduling system and benefits

    Cons

    Needs more structure among management

    Advice to Management

    Learn to treat associates like people and not just coverage robots

  3. "Culinary Professional"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Culinary Professional in Chicago, IL
    Current Employee - Culinary Professional in Chicago, IL

    I have been working at Macy's full-time (More than a year)

    Pros

    Macy's customers are generally very nice people to work with. If you happen to experience a customer who is not, the company will back you up so long as you maintain a professional demeanor

    Cons

    Schedules can be erratic. Seems to be a lack of focus or transparency related to the future.

    Advice to Management

    Although Knowledge may be equated with power, secrets certainly aren't.


  4. "Good Opportunity"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Associate/Cashier in Chicago, IL
    Former Employee - Sales Associate/Cashier in Chicago, IL
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Macy's part-time (More than a year)

    Pros

    It's good company and good place to work at and Meet new people

    Cons

    More training could of been done but eventually you'll get the hang of everything.

    Advice to Management

    N/A


  5. "A great employer with excellent store management."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Administrative Support Team Supervisor in Chicago, IL
    Current Employee - Administrative Support Team Supervisor in Chicago, IL
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at Macy's full-time (More than 3 years)

    Pros

    The investment that Macy's puts into their leadership development is phenomenal. I felt like I learned a lot and had so many different mentors I could receive guidance from.

    Cons

    The schedule. But it's retail so it's always going to be a bit tough. There are early morning and late nights. And most holidays, the stores are open.

    Advice to Management

    Be clear with where you see the company moving in the near future with different positions. Remember, your current employees are potential future customers. If you treat them poorly or cause confusion about whether or not they're going to have a job in a month based solely on a budget adjustment, that's a potential loss to the company.


  6. Helpful (1)

    "Supportive Staff, Management needs more people skills."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Associate in Chicago, IL
    Former Employee - Sales Associate in Chicago, IL
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Macy's part-time (Less than a year)

    Pros

    The site I worked at had very supportive staff, and an uplifting environment.

    Cons

    Whilst at the store I saw management take action a few times against workers in an unjust manner that could very well be seen as racist.

    Advice to Management

    Care more about customers. Many managers at Macy's (in my experience of course) have poor people skills.


  7. "Visual"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Chicago, IL
    Current Employee - Anonymous Employee in Chicago, IL
    Recommends
    Positive Outlook

    I have been working at Macy's full-time (More than 5 years)

    Pros

    positive environment And trained managers

    Cons

    very intense physical expectations but terrific camaraderie

  8. "Good for part time, not forever"

    StarStarStarStarStar
    Former Employee - Sales Associate in Chicago, IL
    Former Employee - Sales Associate in Chicago, IL

    I worked at Macy's part-time (More than a year)

    Pros

    Scheduling is extremely flexible because anyone in the store can pick up a shift.

    Cons

    I felt like I had to push the Macy's card so much, it was one of the only ways they measured performance

    Advice to Management

    Try to focus less on Macy's cards since I don't think they really benefit the customers that much anyway. Although that's a corporate wide thing, so it probably won't change.


  9. Helpful (1)

    "Sales Associate"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Seasonal Sales Associate in Chicago, IL
    Former Employee - Seasonal Sales Associate in Chicago, IL
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Macy's part-time

    Pros

    High energy work environment, variety of merchandise, obtain a lot of Customer Service experience,

    Cons

    Poor management, often rude customers, overly competitive co-workers.

    Advice to Management

    Better time management, communication and knowledge of merchandise skills.


  10. "Fun and Fast paced"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Executive Team Member in Chicago, IL
    Former Employee - Executive Team Member in Chicago, IL
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Macy's full-time (More than 3 years)

    Pros

    -Great employee discount program and opportunity to earn Macy's Money as rewards for some achieved scorecard metrics.
    -Fun and Fast paced environment, you will never be bored. If you are the type of person that likes to be busy non-stop, this will be a great job for you.
    -Fast track promotion if you performed well in your position. Store leaders/HR will encourage you to career growth and development once you earned their trust.

    Cons

    -Work-Life balance is poor especially during the holiday season. It's retail, it is expected.
    -Upper Management seem not to care to store level employees.

    Advice to Management

    Create more employee centric programs. When you take care of employees, they will be more than willing to take care of the business.


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