Macy's Reviews in Chicago, IL | Glassdoor

Macy's Chicago Reviews

Updated July 16, 2018
191 reviews

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Chicago, IL

3.4
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Approve of CEO
Macy's CEO Jeff Gennette
Jeff Gennette
12 Ratings

191 Employee Reviews

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Pros
Cons
More Pros and Cons

  1. "It was good the costumers are very friendly and also the employees"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Retail Sales Associate in Chicago, IL
    Current Employee - Retail Sales Associate in Chicago, IL
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Macy's full-time (Less than a year)

    Pros

    You get discounts on merchandise everyone is so friendly and your always busy with recovering or ringing and sometimes when people need help you’ll stop what your doing just to help them out

    Cons

    Some costumers can be really mean and sometimes with closing if you need help and tried calling the manager they don’t answer

    Advice to Management

    Be more involved with your employees


  2. "Great Team, poor leadership"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Receiving Team Manager in Chicago, IL
    Current Employee - Receiving Team Manager in Chicago, IL
    Doesn't Recommend
    Positive Outlook
    Approves of CEO

    I have been working at Macy's full-time (More than 5 years)

    Pros

    Great co-workers, ability to do implement change,

    Cons

    Micromanagement style leadership, too many projects/construction and too much cleaning for senior management visits

    Advice to Management

    Believe in your people and empower them

  3. "Sales Associate Review"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Associate in Chicago, IL
    Former Employee - Sales Associate in Chicago, IL
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Macy's part-time (Less than a year)

    Pros

    The best thing about Macys is the scheduling!

    Cons

    Other co-workers
    Long hours on your feet with little break


  4. "sales associate"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Associate in Chicago, IL
    Former Employee - Sales Associate in Chicago, IL
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Macy's full-time (Less than a year)

    Pros

    nice employee lounge, decent coworkers

    Cons

    catty environment, terrible pay, immature supervisors


  5. "Sales Associate"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Associate in Chicago, IL
    Former Employee - Sales Associate in Chicago, IL
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I worked at Macy's part-time (More than a year)

    Pros

    Flexible, Okay pay, great for picking up extra hours

    Cons

    Customers are really always right, management really don’t do much or care for associates, push you to make goals they really can’t achi themselves, can be stressful

    Advice to Management

    Be more mindful of the stress associates are under dealing with demanding customers


  6. "Human Resource Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Human Resources Manager in Chicago, IL
    Former Employee - Human Resources Manager in Chicago, IL
    Recommends
    Neutral Outlook
    Approves of CEO

    I worked at Macy's full-time (More than 3 years)

    Pros

    Loved the people, culture and work/life balance. Internal promotions are available if you work hard and they strive to keep those they consider to be top talent no matter the circumstance.

    Cons

    Retail industry instability creates concern for longevity in any position.


  7. "It was a decent experience"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Frango Stock Handler in Chicago, IL
    Former Employee - Frango Stock Handler in Chicago, IL
    Recommends
    Negative Outlook
    Approves of CEO

    I worked at Macy's part-time

    Pros

    Those fellow employees can be really friendly.. Really say good mornin to you if they see you.. Although there are some funny actin ones as always.. The atmosphere can be really good sometimes, and the managers don't look down on you for the most part..

    Cons

    Some people can be funny acting, they can be really funny with the hours they give you. Unless you have a cool manager.. They can also be more on the customer's side too often even if the customer is wrong, and the customers can be really annoyin, but that's a given.

    Advice to Management

    Keep up the good work, and try to be more thorough with the people you are managing..

  8. "Wonderful"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Prep Cook in Chicago, IL
    Former Employee - Prep Cook in Chicago, IL
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Macy's part-time (More than 5 years)

    Pros

    Great people to work with & I feel like they were family. It was a great place of business. There a great company to work for

    Cons

    The hours wasn't enough for me. The time spand wasn't long enough for me. I need full time not part time. The wages were great.


  9. "sales"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Associate in Chicago, IL
    Former Employee - Sales Associate in Chicago, IL
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Macy's part-time (More than a year)

    Pros

    hours were decent and flexiblbe

    Cons

    the coworkers, managers didnt help


  10. "Cosmetics BA"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Chicago, IL
    Current Employee - Anonymous Employee in Chicago, IL
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at Macy's full-time (More than 8 years)

    Pros

    Employee Discount
    Commission on anything u sell in Cosmetics

    Cons

    Hit or miss with managers and coworkers. Full time normally only gets 4 days a week outing u under 30 hours a week.

    Advice to Management

    Know company policy
    Put in associates sick time
    Don’t ask the reason for using sick time
    Train counter managers


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