Macy's Reviews in Chicago, IL | Glassdoor

Macy's Chicago Reviews

Updated January 28, 2019
365 reviews

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Chicago, IL Area

3.2
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Macy's CEO Jeff Gennette
Jeff Gennette
28 Ratings

365 Employee Reviews

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  1. "great managers and coworkers, business wasn't good though"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Prep/Line Cook in Schaumburg, IL
    Former Employee - Prep/Line Cook in Schaumburg, IL
    Recommends

    I worked at Macy's part-time (Less than a year)

    Pros

    I had some of the best coworkers who I developed good relationships with. We learned to appreciate each others strengths and communicate well. The managers were some of the kindest people I've ever met. It is a true scratch kitchen- you're not just reheating precooked food.

    Cons

    By the time I went there, the business wasn't doing well. This was because of unreliable holiday help in the past and maybe just competition from other restaurants in the Schaumburg area. It ended up closing down permanently while I worked there.

    Advice to Management

    If I could say one thing to the managers, it would be thank you for an incredible experience. It was a pleasure working for Macy's for the time that I did. My only advice is to set higher expectations for the shorter term employees.


  2. "It is an okay job"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Receiving Team Lead in Chicago, IL
    Current Employee - Receiving Team Lead in Chicago, IL
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Macy's full-time (More than 5 years)

    Pros

    Students, part time, city, freedoms

    Cons

    Poor management, no communication, chaos

    Advice to Management

    Get rid of some of the toxic management

  3. "Expectations are too high"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Retail Sales Associate in Chicago, IL
    Former Employee - Retail Sales Associate in Chicago, IL
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Macy's (More than 3 years)

    Pros

    The customers are great, you get great exposure to people from all over the world.

    Cons

    Short staffing, managers have high expectations and rarely if ever address employees that are doing the bare minimum. Managers place a lot of pressure on getting customers to apply for the Macy's card to the point that I felt was unethical to put so much pressure on employees on how to approach customers.

    Advice to Management

    Address employees who do the bare minimum, if not aware who they are pull your staff aside every once in a while and address any concerns that they have.


  4. "Dead End Job"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Beauty Advisor in Aurora, IL
    Former Employee - Beauty Advisor in Aurora, IL
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Macy's part-time (More than 3 years)

    Pros

    free gratis.
    20% employee discount however certain items are only 10%

    Cons

    Not a reliable job they routinely lay-off employees twice a year.
    Jealous cut throat coworkers who lack morals.

    Advice to Management

    Keep an eye on your employees. They represent your company.


  5. Helpful (1)

    "Sales Associate"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Associate in Orland Park, IL
    Current Employee - Sales Associate in Orland Park, IL
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at Macy's full-time (More than a year)

    Pros

    You get 20percent off

    Cons

    Low pay and short hour shifts.

    Advice to Management

    More Money and hours


  6. Helpful (1)

    "Macy's Fox Valley Sales Associate (Commission Sales)"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Associate in Aurora, IL
    Former Employee - Sales Associate in Aurora, IL
    Recommends
    Positive Outlook

    I worked at Macy's part-time (More than a year)

    Pros

    Commission Sales opportunities to make more than base rate plus commission, paychecks are once a week. Coworkers and managers were generally nice.

    Cons

    Pressures to push people to get people to sign up for Macy's credit cards. It felt manipulative. Competitive atmosphere with other salespeople in the department, even though they were nice.

    Advice to Management

    None really.


  7. Helpful (1)

    "Sales associate"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Oak Brook, IL
    Current Employee - Anonymous Employee in Oak Brook, IL
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at Macy's full-time

    Pros

    Nice coworkers
    Easy-hire entry level job
    Nice people in the HR office

    Cons

    Long hours
    Understaffed (one person per department to do all the tasks)
    Return policy overlooked
    Fitting rooms are always a mess

    Advice to Management

    Maybe it’s just my luck: the supervisor is nitpicky about tasks being done, and does not take in consideration when there’s only one person working and the store gets busy.

  8. "Pros / cons"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Associate in Oakbrook Terrace, IL
    Former Employee - Sales Associate in Oakbrook Terrace, IL
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Macy's full-time (More than 10 years)

    Pros

    20 % discount, additional #10 2/3 days a month.

    Cons

    No paid sick days, store is never staffed enough, customers constantly complain about it. I’ve seen employees fired for not following company policy or reaching goals, but management will look the other way for some favored employees.

    Advice to Management

    All employees should have to follow the same policy’s. Way to much favoritism. Store needs more staff on floor! # 1 complaint I heard I heard was there were no available employees to help with purchase.


  9. Helpful (1)

    "Sales Associate"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Associate in Skokie, IL
    Former Employee - Sales Associate in Skokie, IL
    Recommends
    Neutral Outlook
    Approves of CEO

    I worked at Macy's full-time (Less than a year)

    Pros

    Most of employees are friendly.

    Cons

    Customers are always right event when they want to insult you.


  10. "Great Team, poor leadership"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Receiving Team Manager in Chicago, IL
    Current Employee - Receiving Team Manager in Chicago, IL
    Doesn't Recommend
    Positive Outlook
    Approves of CEO

    I have been working at Macy's full-time (More than 5 years)

    Pros

    Great co-workers, ability to do implement change,

    Cons

    Micromanagement style leadership, too many projects/construction and too much cleaning for senior management visits

    Advice to Management

    Believe in your people and empower them


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