Macy's Reviews in Chicago, IL | Glassdoor

Macy's Chicago Reviews

Updated November 17, 2017
330 reviews

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Chicago, IL Area

3.2
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Macy's CEO Jeff Gennette
Jeff Gennette
10 Ratings

330 Employee Reviews

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Pros
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More Pros and Cons

  1. "Macy’s"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Fine Jewelry Specialist in Oakbrook Terrace, IL
    Former Employee - Fine Jewelry Specialist in Oakbrook Terrace, IL
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at Macy's full-time (More than 3 years)

    Pros

    Room for growth and improvement

    Cons

    Reviews for raises shouldn’t be based off just the numbers customer services goes a long way.

    Advice to Management

    Step in when you can! Just managing doesn’t get you the respect you need from employees to make MAGIC


  2. "Great pay, terrible management"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Senior Management
    Current Employee - Anonymous Employee in West Dundee, IL
    Current Employee - Anonymous Employee in West Dundee, IL
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at Macy's part-time

    Pros

    -The pay is good
    -Co-workers/Supervisor are friendly and helpful

    Cons

    -The manager needs more people skills
    -Terrible scheduling

    Advice to Management

    Please find a manager that has more people skills and doesn't just accuse people of things they do or don't do.

  3. "Sales associate"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Associate in West Dundee, IL
    Current Employee - Sales Associate in West Dundee, IL
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Macy's full-time (More than a year)

    Pros

    Great place to work and good environment

    Cons

    Schedule hours very variable


  4. "Cosmetics BA"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Chicago, IL
    Current Employee - Anonymous Employee in Chicago, IL
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at Macy's full-time (More than 8 years)

    Pros

    Employee Discount
    Commission on anything u sell in Cosmetics

    Cons

    Hit or miss with managers and coworkers. Full time normally only gets 4 days a week outing u under 30 hours a week.

    Advice to Management

    Know company policy
    Put in associates sick time
    Don’t ask the reason for using sick time
    Train counter managers


  5. "Not Recommended"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Floormanager in Orland Park, IL
    Former Employee - Floormanager in Orland Park, IL
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Macy's full-time (More than 10 years)

    Pros

    They always need workers in the stores and will hire just about anyone.

    Cons

    No formal training for aspects of your position that you are held accountable for. They are very negative in their feedback to the employees. You must make sales goals, goals to open new credit card accounts, goals to "sell" charitable donations such a the Thanks For Sharing program they offer every year, and you must know every little detail of every promotion and sale that the company is running even when you have a part-time position let alone a full-time position. the management has an "us vs. them" attitude to the sales associates. The sales associates are never given the benefit of the doubt when a customer is upset. The associate is always wrong even when a known "trouble maker" comes into the store. The associate always gets a one-on-one talking to by a manager. The company is being hit with very strong completion from on-line sales as well as general traffic is down in all shopping malls across the country. If a Macy's outlasts their competitors in any mall then they pick up sales. Except that mall may be dying, so they can plant their flag on that hill until it collapses. As far as having a career there, it is almost impossible when the company is struggling and probably looking at downsizing if it does not get bought. there has been no fast-paced track for management careers. They want to hire young college grads as managers and then work them like dogs until they quit. But you do not move up.

    Advice to Management

    Stop the so called coaching when you ask questions of the employee, but you sound like you are speaking to a seven year old child. It is very demeaning to adults. Especially when an older and more experienced worker is being "coached" by a twenty-something manager. Also, the HR Mangers are only pro company and have no tolerance for an employee that brings an "issue" to her attention. I have experienced and have had numerous (over a dozen) employees tell me that the HR Manager has blatantly lied to them. Other managers have been known to lie to the associates as well. This is despite one of the company values being "Integrity Always".


  6. "Department manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Department Manager in Chicago, IL
    Former Employee - Department Manager in Chicago, IL
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Macy's full-time (More than 3 years)

    Pros

    Co-workers were really nice and helpful.

    Cons

    Hours were awful especially at holidays.

    Advice to Management

    Close for holidays


  7. "Decent for what it was"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Associate in Fox Valley, IL
    Former Employee - Sales Associate in Fox Valley, IL
    Recommends
    Neutral Outlook
    Approves of CEO

    I worked at Macy's full-time (More than 3 years)

    Pros

    Great people to work with, excellent discounts, bonus opportunities

    Cons

    Lousy pay, ineffective sales goals

  8. "Seasonal worker at Macy's is super fab!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Associate in Chicago, IL
    Current Employee - Sales Associate in Chicago, IL
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Macy's part-time (Less than a year)

    Pros

    At Macy's every is so nice! Feels like you are home. 20% Discount is the bomb!!! Management is real awesome people and very understanding. Great benefits and a fast loving work place

    Cons

    You haven't applied yet !!! So do so


  9. "Men's Shoes and Suites Sales"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Comp & Benefits
    Former Employee - Sales Associate in Oak Brook, IL
    Former Employee - Sales Associate in Oak Brook, IL
    Recommends

    I worked at Macy's part-time (More than a year)

    Pros

    Working during holidays in a sales position with commission was great.
    Co-workers were good team members
    Employee Discount was great when paired with sales

    Cons

    Working on the front end of the business has particular issues.
    Customers may be difficult
    Who does the schedules?

    Advice to Management

    Work on resolving schedule issues


  10. "Easy"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Associate in Chicago, IL
    Current Employee - Sales Associate in Chicago, IL
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Macy's full-time (More than a year)

    Pros

    Great clientele and the people that work in The staff are great. The environment of the store is great and it’s very very easy to get along with everyone. The people are very approachable.

    Cons

    Nothing really, I just have to have a minimum of 20 words I don’t really understand why you have to have the 20 word minimum. If there’s no problem, then there’s no problem.


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