Macy's Reviews in Chicago, IL | Glassdoor

Macy's Chicago Reviews

Updated September 10, 2018
360 reviews

Filter

Filter

Chicago, IL Area

3.2
StarStarStarStarStar
Rating TrendsRating Trends
Recommend to a friend
Approve of CEO
Macy's CEO Jeff Gennette
Jeff Gennette
25 Ratings

360 Employee Reviews

Sort: PopularRatingDate

Pros
Cons
  • "Work life balance is nonexistent within a salaried position" (in 400 reviews)

  • "Did I mention the forceful pushing of Macy's credit cards" (in 875 reviews)

More Pros and Cons

  1. "great managers and coworkers, business wasn't good though"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Prep/Line Cook in Schaumburg, IL
    Former Employee - Prep/Line Cook in Schaumburg, IL
    Recommends

    I worked at Macy's part-time (Less than a year)

    Pros

    I had some of the best coworkers who I developed good relationships with. We learned to appreciate each others strengths and communicate well. The managers were some of the kindest people I've ever met. It is a true scratch kitchen- you're not just reheating precooked food.

    Cons

    By the time I went there, the business wasn't doing well. This was because of unreliable holiday help in the past and maybe just competition from other restaurants in the Schaumburg area. It ended up closing down permanently while I worked there.

    Advice to Management

    If I could say one thing to the managers, it would be thank you for an incredible experience. It was a pleasure working for Macy's for the time that I did. My only advice is to set higher expectations for the shorter term employees.


  2. "Sales associate"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Oak Brook, IL
    Current Employee - Anonymous Employee in Oak Brook, IL
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at Macy's full-time

    Pros

    Nice coworkers
    Easy-hire entry level job
    Nice people in the HR office

    Cons

    Long hours
    Understaffed (one person per department to do all the tasks)
    Return policy overlooked
    Fitting rooms are always a mess

    Advice to Management

    Maybe it’s just my luck: the supervisor is nitpicky about tasks being done, and does not take in consideration when there’s only one person working and the store gets busy.

  3. "Pros / cons"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Associate in Oakbrook Terrace, IL
    Former Employee - Sales Associate in Oakbrook Terrace, IL
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Macy's full-time (More than 10 years)

    Pros

    20 % discount, additional #10 2/3 days a month.

    Cons

    No paid sick days, store is never staffed enough, customers constantly complain about it. I’ve seen employees fired for not following company policy or reaching goals, but management will look the other way for some favored employees.

    Advice to Management

    All employees should have to follow the same policy’s. Way to much favoritism. Store needs more staff on floor! # 1 complaint I heard I heard was there were no available employees to help with purchase.


  4. Helpful (1)

    "Sales Associate"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Associate in Skokie, IL
    Former Employee - Sales Associate in Skokie, IL
    Recommends
    Neutral Outlook
    Approves of CEO

    I worked at Macy's full-time (Less than a year)

    Pros

    Most of employees are friendly.

    Cons

    Customers are always right event when they want to insult you.


  5. "Great Team, poor leadership"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Receiving Team Manager in Chicago, IL
    Current Employee - Receiving Team Manager in Chicago, IL
    Doesn't Recommend
    Positive Outlook
    Approves of CEO

    I have been working at Macy's full-time (More than 5 years)

    Pros

    Great co-workers, ability to do implement change,

    Cons

    Micromanagement style leadership, too many projects/construction and too much cleaning for senior management visits

    Advice to Management

    Believe in your people and empower them


  6. "Sales Associate Review"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Associate in Chicago, IL
    Former Employee - Sales Associate in Chicago, IL
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Macy's part-time (Less than a year)

    Pros

    The best thing about Macys is the scheduling!

    Cons

    Other co-workers
    Long hours on your feet with little break


  7. "Sales associate/ Dock work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Associate in Skokie, IL
    Former Employee - Sales Associate in Skokie, IL
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Macy's (Less than a year)

    Pros

    Decent area, Nice co-workers, had pizza during breaks. breaks weren't given unless you ask for it and sometimes they completely forget about it even though that labor abuse.

    Cons

    Not a happy job, you'll start having back issues and I'm 18. stand for 6-7 hours straight. barely any breaks. Confusing codes that you have to learn.

    Advice to Management

    it was crappy and messy in the stock room. They did not know how to manage the stock room.

  8. Helpful (3)

    "Horrible !! Magic Maker one year, job terminated 8 months later!! They will RUN YOU INTO THE GROUND!!!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Cosmetics Counter Manager in Merrillville, IN
    Former Employee - Cosmetics Counter Manager in Merrillville, IN
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Macy's full-time (More than 3 years)

    Pros

    So short handed so you learn it all....YOU DO NOT HACE A CHOICE! Pretty good about giving you time off when requested ahead of time....IF your manager likes you. Middle management at the store is usually nice, and Ive had a very good store manager when I started....3 in 3.5 years !!!

    Cons

    So horribly run, the MOST NEGATIVE place you COULD EVER WORK AT!! Did I mention upper management does not acknowledge workers when they visit? We work in retail, we're NOT doctors! Stupid Points System....even if you are sick you can NOT call off, you lose points and PAY! Also if you lose ALL your points you lose your job.
    Macys is in awful shape and eliminated great talent. Those they kept have to do 5 jobs...oh and clientele, and open cards! Basically they are being run into the ground... Macys mentality in upper management is totally OUT OF TOUCH and could NOT do an everyday workers job if they waned to. NO CLUE how to actually work.

    Advice to Management

    Its sad what Macy's has become, culturally obsolete!! They've lost they way! They were known for low pay and sub par employees, but its at an all time low. I hope they make it in retail, but I do NOT think so. Their fashion for the most part is cheap and tacky! Stores are full of racks with awful clothes no one would ever want to buy or wear!
    Employer advice......Treat your employees well, and pay them REAL $ and you can retain good talent. Otherwise those you let go of, or leave because its so awful, will find great jobs and take talent elsewhere! You are NOT focusing on your customers when you employ and run your stores with skeleton crews! When you pay insulting wages, you get and keep low paid employees that do NOT CARE! I learned a lot because my store was so poorly staffed and run, but besides that my experience was absolutely awful!! Its too bad when you take over beloved stores like LS Ayers and Marshall Fields and ruin them!!
    Its only a matter of time before Macys dies along with like retailers.


  9. "sales associate"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Associate in Chicago, IL
    Former Employee - Sales Associate in Chicago, IL
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Macy's full-time (Less than a year)

    Pros

    nice employee lounge, decent coworkers

    Cons

    catty environment, terrible pay, immature supervisors


  10. "Worked at the Starbucks in a store, so it was a weird dynamic"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Comp & Benefits
    Former Employee - Anonymous Employee in Oak Brook, IL
    Former Employee - Anonymous Employee in Oak Brook, IL
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Macy's part-time

    Pros

    Great discount. Low stress (at least at Starbucks)

    Cons

    Not a particularly motivated staff - or management.


Showing 360 of 16,443 reviews
Reset Filters