Macy's Chicago Reviews

Updated Jun 24, 2020

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3.0
35%
Recommend to a Friend
68%
Approve of CEO
Macy's CEO Jeff Gennette
Jeff Gennette
50 Ratings
  1. "Good place to work"

    5.0
    Former Employee - Sales Associate in Bolingbrook, IL
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Macy's full-time for less than a year

    Pros

    Good management Busy environment Sales commission Goal incentives

    Cons

    I don’t have any complaints

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  2. "changed"

    3.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Manager in Chicago, IL
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at Macy's full-time for more than 5 years

    Pros

    hours, pretty miss managed, played by favorites not work ethic, so you can get away with anything

    Cons

    restructuring changes roles, no one knows their lane

  3. "Basic"

    3.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Merchandiser in Chicago, IL
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Macy's part-time for more than a year

    Pros

    Good people Easy work Minimum effort

    Cons

    No growth Lack of consistency of hours

  4. "Furloughed"

    2.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Sales Associate in Chicago, IL
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    I have been working at Macy's full-time for more than 8 years

    Pros

    You get to make your schedule somewhat

    Cons

    You work alone a lot. And are expected to do way more than what you're paid for.

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  5. Helpful (2)

    "Terrible experience"

    2.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Sales Associate in Schaumburg, IL
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I worked at Macy's part-time for more than a year

    Pros

    Generous discounts for employees, such as an extra 10% off on top of the usual 20% off usually once a month, and 50% off all fragrances and colognes and 40% off all beauty twice a year.

    Cons

    They treat you like cattle, force you to do ten things at once, and with little to no help. You will be expected to clean the fitting rooms and refold all the clothes that customers messed up, in addition to keeping your work area clean, helping customers, and ring merchandise. If you work full-time, you must open three credit accounts every week and get customers to donate to charities and buy merchandise with presales, all of which the majority of customers have no interest in. Each day, there is a list of all the associates and the accounts they opened etc, which incentivizes employees to compete against one another. When you are out of bags for customers, you have to fight with other associates to get bags from them, because they will plainly refuse. A culture of extreme desperation and pity.

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  6. Helpful (1)

    "The worst job I've ever worked at"

    1.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Fine Jewelry Sales Associate in Chicago, IL
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Macy's part-time for less than a year

    Pros

    the discount is very generous

    Cons

    workplace gossip hostile environment the low-quality people

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  7. "Fun for some, but not great culture and environment."

    4.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Seasonal Sales Associate in Schaumburg, IL
    Doesn't Recommend
    Positive Outlook
    Approves of CEO

    I worked at Macy's full-time for less than a year

    Pros

    Love of product and retail. Love of some coworkers.

    Cons

    Drama amongst employees. Not being defended against abusive employees and/or customers.

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  8. "Retail"

    3.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Visual Display Associate in Bloomingdale, IL
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Macy's part-time for less than a year

    Pros

    You get to work with quality product

    Cons

    Standard retail pay and hours

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  9. "It was ok"

    3.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Copy Center Manager in Chicago, IL
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at Macy's part-time for more than a year

    Pros

    A lot of interesting people

    Cons

    Nothing special. Kind of catty girls

  10. "Ehh"

    3.0
    Current Employee - Sales Associate in Chicago, IL
    Doesn't Recommend

    I have been working at Macy's part-time for more than a year

    Pros

    The people you meet, the discount, no responsibilities

    Cons

    Management sucks and doesn't care, the store is so dirty and constantly under construction, the weird scene that occurs in the bathrooms (that management actually allows)

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Found 411 reviews