Macy's Reviews in Cleveland, OH | Glassdoor

Macy's Cleveland Reviews

Updated September 12, 2017
42 reviews

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Cleveland, OH Area

3.0
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Macy's CEO Jeff Gennette
Jeff Gennette
1 Rating

42 Employee Reviews

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  1. "Building, maintaining and monitoring data pipeline"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Hadoop Developer in Cleveland, OH
    Former Employee - Hadoop Developer in Cleveland, OH
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Macy's (More than a year)

    Pros

    latest technologies, great mentoring and interesting projects

    Cons

    The job culture could use some changes


  2. "Sales Associate"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in North Olmsted, OH
    Former Employee - Anonymous Employee in North Olmsted, OH
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Macy's part-time (More than a year)

    Pros

    Met some great people. Fun fasted paced environment once you get the hang of everything. I loved helping people find what they needed.

    Cons

    The beauty management was looking for ways to be rude. The point system made us lose a lot of good people and they were replaced with people who brought our store down. Made working the job a lot harder than necessary. The return policy was terrible. You definitely should be paid more for the amount of work you have to do.

    Advice to Management

    Stop letting people return anything. Stuff with animal fur and that smelled like cold smoke, or things that people found in their closet from years ago should not be allowed to be returned.

  3. "Used to be very good, has gotten worse as the company has gone under, now too much extreme understaffing."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Retail Sales Associate in North Olmsted, OH
    Current Employee - Retail Sales Associate in North Olmsted, OH
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at Macy's part-time (Less than a year)

    Pros

    Some of the managers (those who were promoted from sales floor) are super helpful & supportive

    Associates are mostly very friendly

    Cons

    A lot of competition & bad feelings between associates in RTW even if they are on team goals and not individual goals

    Some managers don't really do much

    Very understaffed

    Advice to Management

    We've become more and more understaffed to the point where there aren't enough people to keep the store running. Customers complain constantly about not being able to find associates, the fitting rooms and floor are a mess, and we cannot keep going this way. This is not the way to cut costs, it's killing your business. Even Walmart is cleaner. Hire more staff and pay them more and maybe you will get customers who actually want to come back.


  4. "Great Potential, if they can get over Politics"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Product Manager in Lorain, OH
    Current Employee - Product Manager in Lorain, OH
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at Macy's full-time (More than 5 years)

    Pros

    New work from home policy
    Great associate discounts
    Most of the people on the ground-level are great to work with

    Cons

    Difficult to get new ideas through the pipeline
    Tug-o-war game of control and decision making between eat and west coast offices
    Many of the managers play favorites which makes it nearly impossible to advance in your career
    Pay is sub-par
    Medical/Dental/Vision is the WORST


  5. "Fine Jewelry Sales Associate"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Cleveland, OH
    Current Employee - Anonymous Employee in Cleveland, OH
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    Pros

    Attendance points ! Employee intranet site is helpful. Weekly pay

    Cons

    Pay, short on staff, not up to date with anything


  6. "Sales associate"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Wear Specialist in Olmsted Falls, OH
    Current Employee - Wear Specialist in Olmsted Falls, OH
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Macy's (Less than a year)

    Pros

    Good work environment, supportive management

    Cons

    Retail hours, you work weekends and holidays


  7. Helpful (1)

    "Disorganized but nice environment"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Signing/Support in Cleveland, OH
    Former Employee - Signing/Support in Cleveland, OH

    I worked at Macy's part-time (Less than a year)

    Pros

    Little to no micromanaging. I've had employers before that micromanage every aspect of your job to the point of insanity, but Macy's allowed you to do your job.
    Laid back atmosphere.
    Very nice employees. All of their employees seemed like they genuinely wanted to help you.

    Cons

    Very disorganized. It was very hard to get information for different assignments. Especially if you picked up extra hours. Once we even had an alarm go off, and no one seemed to know what it was for.

    Advice to Management

    Train more on the goings-on of the store. In my training sessions, the videos were mostly about diversity in the workplace, and not actual training for my job.

  8. "Visual manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Visual Manager in Conneaut, OH
    Former Employee - Visual Manager in Conneaut, OH

    I worked at Macy's (More than a year)

    Pros

    4 weeks vacation, very little nights and weekends needed to work.

    Cons

    They keep chopping executive jobs away so moving up is getting harder


  9. "Sales Associate"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Seasonal Sales Associate in Medina, OH
    Current Employee - Seasonal Sales Associate in Medina, OH
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at Macy's part-time (Less than a year)

    Pros

    Easy job (not very stressful)

    Cons

    Management is Highly Unorganized.
    Not enough Hours.

    Advice to Management

    Be More Organized.


  10. "Sales associate for Macy's"

    StarStarStarStarStar
    Former Employee - Anonymous Employee in Cleveland, OH
    Former Employee - Anonymous Employee in Cleveland, OH

    I worked at Macy's part-time

    Pros

    The option of advertising you schedule and pay is ok.

    Cons

    No hours and when scheduled the hours are 3-4 hour shifts.

    Advice to Management

    Communicate more or at least some with your employees. Make them feel like an importance to the company.


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