Macy's Reviews in Columbia, MD | Glassdoor

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Macy's Columbia Reviews

22 reviews

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Columbia, MD

3.4
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Macy's CEO Jeff Gennette
Jeff Gennette
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22 Employee Reviews

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Pros
Cons
  • Work life balance is nonexistent within a salaried position (in 372 reviews)

  • Poor management - pushing Macys credit cards - doesn't care about their associates (in 848 reviews)

More Pros and Cons

  1. Helpful (1)

    "Sales Associate"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Columbia, MD
    Former Employee - Anonymous Employee in Columbia, MD
    Doesn't Recommend
    Positive Outlook

    I worked at Macy's part-time (Less than a year)

    Pros

    Great Environment. Really good discounts.

    Cons

    Management needs to improve.

    Advice to Management

    Treat employees better


  2. Helpful (1)

    "Great coworkers, tons of manual labor"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Macy's Executive Development Program in Columbia, MD
    Current Employee - Macy's Executive Development Program in Columbia, MD
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at Macy's (Less than a year)

    Pros

    The team ethic between sales managers at my store was really good. I liked the program overall, the training was decent and they did a good job transitioning new managers from shadowing an experienced manager to being on their own. However as a college graduate who just spent four years getting an education I resented the amount of manual labor I had to do. As a manager in the Accessories/Juniors departments it was non-stop cleaning of clothing racks, picking up clothes out of the fitting rooms and hauling them around the three-story store. After working insane hours at Christmas I got fed up and found a new job. I think other smaller stores may have less of this problem, but the store I was in was big, had a lot of foot traffic, and was severely understaffed in the areas that needed help the most (any area with women's clothing or accessories).

    Cons

    Store manager made department managers come in an hour early to straighten the store, after I left I heard they made managers come in on Saturdays to straighten, regardless of whether they were scheduled to work or not..

  3. "Great place to work but very low pay"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Associate in Columbia, MD
    Current Employee - Sales Associate in Columbia, MD

    I have been working at Macy's part-time (Less than a year)

    Pros

    Flexible, great coworkers, organized company, nice environment, great merchandise, easy scheduling system

    Cons

    Low pay, don't always get breaks you're supposed to get, conflicting manager policies, angry customers


  4. "Great experiences but lacks structure."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Multiple Unit Operations Manager in Columbia, MD
    Current Employee - Multiple Unit Operations Manager in Columbia, MD
    Recommends
    Neutral Outlook
    No opinion of CEO

    Pros

    Room to be innovative and create solutions. Each store faces different obstacles requiring an open mind to solve each problem

    Cons

    Lacks solid best practices and all solutions do not apply to every building. Requires out of the box thinking more often than not.


  5. "Cosmetics Counter Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Clarins Cosmetic Manager/Beauty Advisor in Columbia, MD
    Former Employee - Clarins Cosmetic Manager/Beauty Advisor in Columbia, MD
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Macy's (More than 3 years)

    Pros

    The people there make the work experience a joy by being more like family than coworkers. The work schedule is flexible to your lifestyle.

    Cons

    Macys did not have a great open door policy. When it comes to moving up in the company financially there was no room for negotiation. Raise increase per hour at the end of the year equaled to 35 cents to 50 cents max.

    Advice to Management

    It's very important to be approachable to your employees. With years of hard work It's great to feel appreciated by your supervisors and treated as a team player.


  6. "Pros and Cons"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Columbia, MD
    Current Employee - Anonymous Employee in Columbia, MD
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    You get employee discounts, retail experience, the work hours can be flexible, the other employees are nice and welcoming, and the location is convenient

    Cons

    The store is crowded, messy, kids run around unsupervised, customers complain a lot, people are constantly stealing because there is no one watching the fitting rooms

    Advice to Management

    Hire someone to specifically watch the fitting rooms, have someone to check receipts at the door, and have security check all rooms before closing.


  7. "seasonal sales associate"

    StarStarStarStarStar
    Former Employee - Macy's Sales Associate in Columbia, MD
    Former Employee - Macy's Sales Associate in Columbia, MD
    Recommends
    Approves of CEO

    I worked at Macy's part-time (Less than a year)

    Pros

    Great coworkers and loving fun managers

    Cons

    Rude customers and sometimes rude managers

  8. "Macy"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Associate in Columbia, MD
    Former Employee - Sales Associate in Columbia, MD
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    I worked at Macy's (Less than a year)

    Pros

    Friendly fellow coworkers and flexible hours.

    Cons

    Lackluster training and low pay.

    Advice to Management

    Value your sales associates more as they are the workhorses of your retail stores.


  9. "Department management"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Department Manager in Columbia, MD
    Former Employee - Department Manager in Columbia, MD
    Doesn't Recommend
    Positive Outlook
    Approves of CEO

    Pros

    Fashion, fast-paced, product, customer service a lll pro's I enjoyed while working at Macy's.

    Cons

    Hours over 40 for salary managers. Sometimes 12 hour days and 6 days a week during Christmas.


  10. Helpful (1)

    "almost a good place to shop and work"

    StarStarStarStarStar
    Former Employee - Sales Support Associate in Columbia, MD
    Former Employee - Sales Support Associate in Columbia, MD

    Pros

    I learned a lot from this position

    Cons

    fun people to work with

    Advice to Management

    Please, pretend to care. don't bring balloons to thank us for our great work, give something valuable... like here is some candy or cookies....


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