Macy's Commissioned Sales Associate Reviews | Glassdoor

Macy's Commissioned Sales Associate Reviews

Updated October 20, 2018
125 reviews

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Commissioned Sales Associate

2.7
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Macy's CEO Jeff Gennette
Jeff Gennette
8 Ratings

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  1. Helpful (2)

    "Sales consultant"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Commissioned Sales Associate in Fort Wayne, IN
    Former Employee - Commissioned Sales Associate in Fort Wayne, IN
    Recommends
    Positive Outlook

    I worked at Macy's full-time (More than a year)

    Pros

    Great place to work! Their training was excellent,and their management was very supportive. Also, the hours were flexible.

    Cons

    The only bad side to working at Macy's where the crazy hours during the holidays. The week after Thanksgiving the store is open around the clock.

    Advice to Management

    Keep up the great work. Thank you for all of your support, and for making Macy's such a great place to work.it is awesome to have such great team leaders.


  2. Helpful (1)

    "Commission Sales Associate"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Commission Sales Associate in Orlando, FL
    Current Employee - Commission Sales Associate in Orlando, FL
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at Macy's part-time (More than 3 years)

    Pros

    Flexible schedule, good employee discount, good pay with commission during the holidays. If you don't sale enough to make commission, you get paid by the hour.

    Cons

    You go into deficit if you don't sale enough and have to repay it later once you make commission. Returns are discounted from commission.

    Advice to Management

    Promote loyal employees instead of bringing in people from the outside who do not know the company.

  3. "Good for temp or seasonal not for long term"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Commissioned Sales Associate in Palm Beach Gardens, FL
    Former Employee - Commissioned Sales Associate in Palm Beach Gardens, FL
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Macy's (More than a year)

    Pros

    Flexible schedules, easy work, employee discount, incentives for opening credit

    Cons

    Many commission based positions, returns affect your commission, they accept returns from years ago even when item is worn out and onviiisky was used, high turnover in management, commission % is different in all locations not proportionate with cost of living ( lower on east coast of fl than west coast )

    Advice to Management

    Don’t accept returns of items that are over one year old that were clearly used till they broke.


  4. "Ladies Shoes Sales Associate (Commission) of Macy - Hourly"

    StarStarStarStarStar
    Former Employee - Ladies Shoes Sales Associate (Commission) of Macy in Santa Clarita, CA
    Former Employee - Ladies Shoes Sales Associate (Commission) of Macy in Santa Clarita, CA

    I worked at Macy's part-time (Less than a year)

    Pros

    The hours were relatively flexible and the coworkers were willing to answer any questions I had. The employee discount was great.

    Cons

    Didn't spend a lot of time training. There was one time where I was asked to come in before opening and was asked to do a task that I had not been trained on. (Scanning the RFID on the shoes that out on display).


  5. "Commissioned Sales Associate"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Commissioned Sales Associate in Columbus, OH
    Current Employee - Commissioned Sales Associate in Columbus, OH
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I have been working at Macy's full-time (Less than a year)

    Pros

    Weekly pay (Friday)
    Relexed Dress Code
    20% - 30% Discount

    Cons

    No life / work balance
    Managers play favorites
    Poor Pay
    Expensive Health Benefits
    Unreasonable Sales Goals
    Macys Credit Card sales tactics are pushy and APR is too high.

    Advice to Management

    Store is never properly cleaned unless there is a “corporate” visit scheduled. You need to see what the day to day operation is like and do unannounced visits.
    Morning “rally” is boring and usually uninformative.


  6. Helpful (1)

    "Horrible Management"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Commissioned Sales Associate in Fresno, CA
    Former Employee - Commissioned Sales Associate in Fresno, CA
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Macy's part-time (More than a year)

    Pros

    I really enjoyed my position and my coworkers. I had the opportunity for growth, even though the pay did not increase much. I gained great experience and really enjoyed my department in men's suits.

    Cons

    When it came to the management, we were always getting new managers. The management was awful at the time I was there, and it created a toxic environment.

    Advice to Management

    Improve the quality of the overall management


  7. Helpful (1)

    "Read my review before you apply"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Commissioned Sales Associate in Tigard, OR
    Former Employee - Commissioned Sales Associate in Tigard, OR
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Macy's full-time (More than a year)

    Pros

    Flexible schedule , Company cares about customers and gives you the power to take care people. Good place just to learn some customer service and move on with another career.

    Cons

    The system will get rid of you soon if:
    1.You make a lot of money
    2.If you talk about your opinions towards unrealistic business methods they use
    3.If you are looking for growth in your career
    4.If you are middle eastern (based on the experience of me and at least 6 different people that I worked with)

    Management has absolutely no respect for employees points of view.
    Asset protection people treat all the employees like potential theft suspects.
    Absolutely no room for growth unless someone above you gets fired because they are not opening any new stores.

    Advice to Management

    They don't really need any advice. This is how they do business and it looks like they are pretty satisfied with the results.

  8. Helpful (1)

    "They won’t last long"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Commissioned Sales Associate in Brea, CA
    Former Employee - Commissioned Sales Associate in Brea, CA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Macy's part-time (More than a year)

    Pros

    Easy to swap or advertise your shifts. Good discounts.

    Cons

    Scheduling is a nightmare. Done by a computer who won’t care if you’re by yourself on Black Friday for 10 hours. No coverage when you’re alone, HR never calls people in if they want to pick up shifts. You’re required to work when they need you, you have no choice. Can’t even get someone to cover you who isn’t working if it’s a key day. Management is a joke. They let go so many employees so the stores are skeletons. Macy’s won’t last long.

    Advice to Management

    Treat your employees as people not cattle. You should be giving good employees raises.


  9. Helpful (1)

    "Hear your employees for your customer’s sake"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Commissioned Sales Associate
    Current Employee - Commissioned Sales Associate
    Recommends
    Neutral Outlook
    Disapproves of CEO

    I have been working at Macy's part-time (More than 5 years)

    Pros

    Great coworkers and a decent discount

    Cons

    No communication in management and lack of knowledge within management but not enough pay to make a management position worthwhile for me coming from a commissioned area. So many lay offs in the past year the store can barely run. How long will the company be sustainable at this rate?

    Advice to Management

    Appreciate your team more. They’re running the show. Ask them questions before making decisions that affect them and how the store will run. They know the customers the best.


  10. Helpful (1)

    "Macys current tactic"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Commissioned Sales Associate in Ventura, CA
    Current Employee - Commissioned Sales Associate in Ventura, CA
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at Macy's (More than 5 years)

    Pros

    Nothing worth noting, except the sales staff that I work with. Not the managers.

    Cons

    Macys is eliminating positions throughout their locations, without offering placement elsewhere, within the company. No advanced warning given. You are on your own.

    Advice to Management

    Care about your employees