Macy's Cosmetics Sales Associate Reviews | Glassdoor

Macy's Cosmetics Sales Associate Reviews

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Found 74 reviews

2.9
StarStarStarStarStar
Rating TrendsRating Trends
24%
Recommend to a Friend
32%
Approve of CEO
Macy's CEO Jeff Gennette
Jeff Gennette
5 Ratings
Pros
Cons
More Pros and Cons
  1. Helpful (1)

    Cosmetics Business Manger

    StarStarStarStarStar
    • Overall
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Cosmetics Sales Associate in Indianapolis, IN

    I have been working at Macy's full-time for more than 2 years

    Pros

    Coworkers, extra employee discount, and great Human Resource department

    Cons

    Slower and slower retail, stock is not replenished for small cosmetics counters in middle America

    Advice to Management

    It is a shame they way Macys is trending and recording their business. All the stores are basically becoming warehouse jobs.

  2. Helpful (1)

    Horrible

    StarStarStarStarStar
    • Overall
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Cosmetics Sales Associate in Glendale, CA
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Macy's part-time for more than a year

    Pros

    Good discount, easy uniform, great with breaks and lunches

    Cons

    Horrible department managers, lack of hours, brand coordinators are so demanding and dont follow procedures.

    Advice to Management

    Be more open minded

  3. Cosmetics associate

    StarStarStarStarStar
    • Overall
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Cosmetics Sales Associate 

    I worked at Macy's for more than 4 years

    Pros

    Managers are actually helpful. They care about how you’re doing. The point system they use is wonderful.

    Cons

    Mandatory weekends and varying schedule. Mandatory to work most sales.

    Advice to Management

    Some managers are already amazing. But others need to just relax. They make Macys their life and take all the fun out of working there.

  4. Sale associate

    StarStarStarStarStar
      Current Employee - Cosmetics Sales Associate in Arlington, VA
      Doesn't Recommend
      Negative Outlook
      Approves of CEO

      I have been working at Macy's full-time for more than a year

      Pros

      Had a great discount I guess

      Cons

      They are strict on the employees

      Advice to Management

      Nothing

    • Depends on your location

      StarStarStarStarStar
      • Overall
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Former Employee - Cosmetics Sales Associate 
      Recommends
      Neutral Outlook
      Disapproves of CEO

      I worked at Macy's part-time

      Pros

      Great coworkers, very understanding and accommodating managers

      Cons

      Retail is retail and customers can be great or awful.

    • Good for a Temporary Job

      StarStarStarStarStar
        Current Employee - Cosmetics Sales Associate 
        Recommends
        Neutral Outlook
        Disapproves of CEO

        I have been working at Macy's

        Pros

        Management is very helpful and supportive

        Cons

        Cosmetics was stretched thin, sometimes I was working two counters by myself during the busy hours

      • Retail life

        StarStarStarStarStar
        • Overall
        • Culture & Values
        • Career Opportunities
        • Compensation and Benefits
        • Senior Management
        Current Employee - Cosmetics Sales Associate in Reno, NV
        Doesn't Recommend
        No opinion of CEO

        I have been working at Macy's part-time for more than 9 years

        Pros

        People usually stay for the discount

        Cons

        They only care about sales

        Advice to Management

        Genuinely caring about your staff, better pay and benefits.

      • Helpful (1)

        Cosmetic

        StarStarStarStarStar
        • Overall
        • Culture & Values
        • Career Opportunities
        • Compensation and Benefits
        • Senior Management
        Former Employee - Cosmetics Sales Associate in Poughkeepsie, NY
        Doesn't Recommend
        Negative Outlook
        No opinion of CEO

        I worked at Macy's for more than 2 years

        Pros

        No pros. The posting for Lancome Counter Manager position is completely deceiving. They left out that the only other lancome staff member is one p/t employee. They forgot to mention that one person man's the entire cosmetic department because they are understaffed. They just latex off more employees and have the nerve to post this job as if it's a fabulous opportunity. MACYS is a joke. Shame on you for pretending...

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        Cons

        Ridiculous scheduling system. Zero to none foot traffic . Poor management on all levels . Never solve in house problems . Low pay. If you work at one cosmetic counter, you will work at all the unmanned counters . Most counters have no employees so you run from brand to brand all day. There are never clothing cashiers so customers constantly complain . Sometimes hours will go by w out one customer . This store is physically...

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        Advice to Management

        Try paying attention to the needs of your employees . Solve problems, don't ignore them. Make employees accountable for their behavior . Most of all, open your eyes . Your concept of what you expect in that ridiculous environment is a joke .

      • Cosmetics

        StarStarStarStarStar
          Former Employee - Cosmetics Sales Associate in Macy, IN

          I worked at Macy's full-time for more than 2 years

          Pros

          Easy job, great employee discount

          Cons

          Different shifts, no stable shift

        • Helpful (2)

          Okay job for a company with no future.

          StarStarStarStarStar
          • Overall
          • Culture & Values
          • Career Opportunities
          • Compensation and Benefits
          • Senior Management
          Former Employee - Cosmetics Sales Associate in Honolulu, HI
          Doesn't Recommend
          Negative Outlook
          No opinion of CEO

          I worked at Macy's full-time for more than 4 years

          Pros

          Coworkers are amazing, flexible schedules, options for hours worked for the week.

          Cons

          The company has no future, advancement opportunities are extremely limited, pay rate is low, management is disorganized, sales goals are disporportionate to store traffic... Could keep going.

          Advice to Management

          Value employees and reduce the number of random sales throughout the year.

        Found 74 reviews