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Macy's Cosmetics Sales Associate Reviews

Updated October 7, 2018
79 reviews

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Cosmetics Sales Associate

2.9
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Macy's CEO Jeff Gennette
Jeff Gennette
5 Ratings

Employee Reviews

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  1. "Cosmetics Business Manger"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Cosmetics Sales Associate in Indianapolis, IN
    Current Employee - Cosmetics Sales Associate in Indianapolis, IN

    I have been working at Macy's full-time (More than a year)

    Pros

    Coworkers, extra employee discount, and great Human Resource department

    Cons

    Slower and slower retail, stock is not replenished for small cosmetics counters in middle America

    Advice to Management

    It is a shame they way Macys is trending and recording their business. All the stores are basically becoming warehouse jobs.


  2. Helpful (1)

    "Horrible"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Cosmetics Sales Associate in Glendale, CA
    Former Employee - Cosmetics Sales Associate in Glendale, CA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Macy's part-time (Less than a year)

    Pros

    Good discount, easy uniform, great with breaks and lunches

    Cons

    Horrible department managers, lack of hours, brand coordinators are so demanding and dont follow procedures.

    Advice to Management

    Be more open minded

  3. "Cosmetics associate"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Cosmetics Sales Associate
    Former Employee - Cosmetics Sales Associate

    I worked at Macy's (More than 3 years)

    Pros

    Managers are actually helpful. They care about how you’re doing. The point system they use is wonderful.

    Cons

    Mandatory weekends and varying schedule. Mandatory to work most sales.

    Advice to Management

    Some managers are already amazing. But others need to just relax. They make Macys their life and take all the fun out of working there.


  4. "Sale associate"

    StarStarStarStarStar
    Current Employee - Cosmetics Sales Associate in Arlington, VA
    Current Employee - Cosmetics Sales Associate in Arlington, VA
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    I have been working at Macy's full-time (Less than a year)

    Pros

    Had a great discount I guess

    Cons

    They are strict on the employees

    Advice to Management

    Nothing


  5. "Depends on your location"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Cosmetics Sales Associate
    Former Employee - Cosmetics Sales Associate
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Macy's part-time

    Pros

    Great coworkers, very understanding and accommodating managers

    Cons

    Retail is retail and customers can be great or awful.


  6. "Good for a Temporary Job"

    StarStarStarStarStar
    Current Employee - Cosmetics Sales Associate
    Current Employee - Cosmetics Sales Associate
    Recommends
    Neutral Outlook
    No opinion of CEO

    Pros

    Management is very helpful and supportive

    Cons

    Cosmetics was stretched thin, sometimes I was working two counters by myself during the busy hours


  7. "Amazingly Flexible Hours — Terrible Management/Staff"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Cosmetics/Fragrance Sales Associate in Santa Clara, CA
    Former Employee - Cosmetics/Fragrance Sales Associate in Santa Clara, CA
    Neutral Outlook
    No opinion of CEO

    I worked at Macy's part-time (More than a year)

    Pros

    such a great job for a student. I was able to pick up shifts when I wanted to and in whichever departments I wanted to. They understood that I was in school so didn't have high expectations for the # of hours I'd work in a week

    Cons

    other people on the fragrance/cosmetics department were severely racist; a couple of them made derogatory comments towards an Indian couple after they had rung them out, unaware that I'm Indian.

  8. "Retail life"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Cosmetics Sales Associate in Reno, NV
    Current Employee - Cosmetics Sales Associate in Reno, NV
    Doesn't Recommend
    Disapproves of CEO

    I have been working at Macy's part-time (More than 8 years)

    Pros

    People usually stay for the discount

    Cons

    They only care about sales

    Advice to Management

    Genuinely caring about your staff, better pay and benefits.


  9. Helpful (1)

    "Cosmetic"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Cosmetics Sales Associate in Poughkeepsie, NY
    Former Employee - Cosmetics Sales Associate in Poughkeepsie, NY
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Macy's (More than a year)

    Pros

    No pros. The posting for Lancome Counter Manager position is completely deceiving. They left out that the only other lancome staff member is one p/t employee. They forgot to mention that one person man's the entire cosmetic department because they are understaffed. They just latex off more employees and have the nerve to post this job as if it's a fabulous opportunity. MACYS is a joke. Shame on you for pretending you have a wonderful opportunity to offer when all you really have to offer is a understaffed , poorly run, over worked cashier .

    Cons

    Ridiculous scheduling system. Zero to none foot traffic . Poor management on all levels . Never solve in house problems . Low pay. If you work at one cosmetic counter, you will work at all the unmanned counters . Most counters have no employees so you run from brand to brand all day. There are never clothing cashiers so customers constantly complain . Sometimes hours will go by w out one customer . This store is physically outdated and the staff , all the way up to so called management is a joke . I guess that's why macys is on its way out. Get a clue macys .

    Advice to Management

    Try paying attention to the needs of your employees . Solve problems, don't ignore them. Make employees accountable for their behavior . Most of all, open your eyes . Your concept of what you expect in that ridiculous environment is a joke .


  10. "Cosmetics"

    StarStarStarStarStar
    Former Employee - Cosmetics Sales Associate in Macy, IN
    Former Employee - Cosmetics Sales Associate in Macy, IN

    I worked at Macy's full-time (More than a year)

    Pros

    Easy job, great employee discount

    Cons

    Different shifts, no stable shift