Macy's Reviews in Dallas, TX | Glassdoor

Macy's Dallas Reviews

Updated June 7, 2018
73 reviews

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Dallas, TX

3.2
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Approve of CEO
Macy's CEO Jeff Gennette
Jeff Gennette
4 Ratings

73 Employee Reviews

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Pros
Cons
  • "Work life balance is nonexistent within a salaried position" (in 393 reviews)

  • "Did I mention the forceful pushing of Macy's credit cards" (in 868 reviews)

More Pros and Cons

  1. "Love It"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Help in Dallas, TX
    Current Employee - Sales Help in Dallas, TX
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Macy's part-time (Less than a year)

    Pros

    Just the BEST place.

    Cons

    The stock room lights are dim.

    Advice to Management

    More bulbs in the stock room.


  2. "Beauty advisor"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Macy’s Lancôme Beauty Advisor in Dallas, TX
    Current Employee - Macy’s Lancôme Beauty Advisor in Dallas, TX
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Macy's part-time (Less than a year)

    Pros

    Paid weekly
    Makeovers
    Commission

    Cons

    I can’t name any cons good job

  3. "Treat Part time workers better"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Seasonal Retail Sales Associate in Dallas, TX
    Former Employee - Seasonal Retail Sales Associate in Dallas, TX
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at Macy's part-time (Less than a year)

    Pros

    I enjoyed working with Macy's and helping customers. I enjoyed working in fulfillment and on the floor. People were friendly and welcoming. Managers/supervisors were helpful.

    Cons

    Limited pay. Limited hours. It was hard to find enough hours to make a decent paycheck.

    Advice to Management

    Hire more staff to work the floor. Keep more staff in recovery designated to keep the dressing room organized and clean. Have more registers open.


  4. "Great place to work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Associate/Cashier in Dallas, TX
    Former Employee - Sales Associate/Cashier in Dallas, TX
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at Macy's part-time (More than a year)

    Pros

    Paid training provided for new hires. Will work with your schedule if you are a student. Opportunity for growth and upward movement within the organization. Friendly working environment. Weekly paid which helps with money management.

    Cons

    Must be able to work on weekends and holidays. Overly competitive environment (sometimes). Long hours of standing.


  5. "Sales manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Manager in Dallas, TX
    Current Employee - Sales Manager in Dallas, TX
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at Macy's full-time (More than 3 years)

    Pros

    Good benefits, relaxed at times and fun

    Cons

    Too much work on the managers

    Advice to Management

    Hire smarter


  6. Helpful (1)

    "Sales Associate"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Associate in Dallas, TX
    Former Employee - Sales Associate in Dallas, TX
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Macy's (Less than a year)

    Pros

    Nice discount, also pay is based on commission.

    Cons

    commission rate is only 1%


  7. "Sales Associate"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Associate in Dallas, TX
    Current Employee - Sales Associate in Dallas, TX
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Macy's part-time (More than a year)

    Pros

    benefits, people, culture, the merchandise. you stay busy so day goes by fast!

    Cons

    hours, hours, hours, hours, hours.

    Advice to Management

    communicate with your associates and give us a flexible schedule if we are part time

  8. "Over-worked and under paid!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Manager in Dallas, TX
    Current Employee - Sales Manager in Dallas, TX
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Macy's full-time (More than a year)

    Pros

    -Competitive Pay(Salary)
    -Can accumulate a third week of vacation by working 6 day work weeks during Holidays.
    -Free gratis from vendors depending on your department.

    Cons

    -Manager are expected to work 7 days a week to maintain departments.
    -Can sometimes receive little to no support from Senior managers.
    -Alot of finger pointing amongst managers, due to lack of communication.
    - The company is consistently changing and increasing the Sales managers workload(but not pay).

    Advice to Management

    Value and support all managers work/life balance. Create a clear directive on what each managers role is, to save finger pointing and confusion. Also instead of increasing Sales Managers departments and roles, focus on retaining and keeping current employees engaged/happy.


  9. "Bottom of the Department Store Chain"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Commissioned Sales Associate in Dallas, TX
    Former Employee - Commissioned Sales Associate in Dallas, TX
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Macy's full-time (Less than a year)

    Pros

    -One star for friendly supervisors and one star for friendly colleagues.
    -20 percent discount/Many opportunities to earn Macy's money to buy things on top of the discount.

    Cons

    It's not a mystery that Macy's stores are shutting down one after the other. Macy's is by far the cheapest department store out there with the worst upkeep in the retail world. The draw commission is basically designed for you to make the least amount of money possible despite your sales. In other words, if customers aren't walking through the door, then you're actually paying Macy's Inc. to work. The merchandise teams only focus on small tasks until things are almost falling apart and the management gets on their case about getting real jobs done. So, that leaves sales associates doing a lot of work when they should be selling, hence why you will pay Macy's to work. Many parts of the store are filthy. Going to Dillard's, Nordstrom, and Nieman Marcus, I was in tears of how beautiful of condition the stores were in compared to Macy's. I was actually ashamed to work there. The computer systems are often down, and the store even went a whole day without air conditioning once.

    The whole store is also workman's compensation waiting to happen. I was nearly crushed several times by things falling and slamming to the ground right next to me-- where the merchandise team is sloppy and leaves things everywhere, causing a very dangerous work environment.

    You can work your butt off, and you won't be recognized. All they care about is you convincing customers to sign up for credit cards so that they can buy merchandise that they can't afford. If you do beat your record of credit card applications one day, then will come by, give you a, "hey good job" and tell you to get twice as much tomorrow.

    Go to any other department store if you want to get into retail. Macy's is doomed to fail as a chain, and stores are closing down like dominoes fall.

    Advice to Management

    Start working on your resumés, because Macy's will cease to exist in 10 years.


  10. Helpful (2)

    "Multiple Management Roles, I am very grateful for the 10 years I spent at Macy's."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - District Merchant in Dallas, TX
    Former Employee - District Merchant in Dallas, TX
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    I worked at Macy's full-time (More than 8 years)

    Pros

    Macy's is advanced in its technology and does embrace change. I feel management is behind their employees. They want to develop you and give you the tools to succeed. Overall, I learned invaluable business driving techniques I'll take where I go and created life long friendships.

    Cons

    The biggest Con I saw over the years is if you do not want to be a store manager there is no opportunity for growth for you. This is at the store/district level, I can't speak to the corporate level.

    Advice to Management

    Put your resources back into the stores so those teams can create the customer experience people are looking for these days. Such as clean shopping environment, cheerful associates who want to help the customers and are trained on how to help the customer. Give the customers a reason to keep coming back into the store. If you can fix that and combine it with the current initiatives you are taking on you will win in the long run.


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