Macy's Reviews in Dallas, TX | Glassdoor

Macy's Dallas Reviews

Updated November 9, 2017
68 reviews

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Dallas, TX

3.1
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Macy's CEO Jeff Gennette
Jeff Gennette
3 Ratings

68 Employee Reviews

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  1. "Sales Associate"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Associate in Dallas, TX
    Current Employee - Sales Associate in Dallas, TX
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Macy's part-time (More than a year)

    Pros

    benefits, people, culture, the merchandise. you stay busy so day goes by fast!

    Cons

    hours, hours, hours, hours, hours.

    Advice to Management

    communicate with your associates and give us a flexible schedule if we are part time


  2. "Over-worked and under paid!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Manager in Dallas, TX
    Current Employee - Sales Manager in Dallas, TX
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Macy's full-time (More than a year)

    Pros

    -Competitive Pay(Salary)
    -Can accumulate a third week of vacation by working 6 day work weeks during Holidays.
    -Free gratis from vendors depending on your department.

    Cons

    -Manager are expected to work 7 days a week to maintain departments.
    -Can sometimes receive little to no support from Senior managers.
    -Alot of finger pointing amongst managers, due to lack of communication.
    - The company is consistently changing and increasing the Sales managers workload(but not pay).

    Advice to Management

    Value and support all managers work/life balance. Create a clear directive on what each managers role is, to save finger pointing and confusion. Also instead of increasing Sales Managers departments and roles, focus on retaining and keeping current employees engaged/happy.

  3. "Bottom of the Department Store Chain"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Commissioned Sales Associate in Dallas, TX
    Former Employee - Commissioned Sales Associate in Dallas, TX
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Macy's full-time (Less than a year)

    Pros

    -One star for friendly supervisors and one star for friendly colleagues.
    -20 percent discount/Many opportunities to earn Macy's money to buy things on top of the discount.

    Cons

    It's not a mystery that Macy's stores are shutting down one after the other. Macy's is by far the cheapest department store out there with the worst upkeep in the retail world. The draw commission is basically designed for you to make the least amount of money possible despite your sales. In other words, if customers aren't walking through the door, then you're actually paying Macy's Inc. to work. The merchandise teams only focus on small tasks until things are almost falling apart and the management gets on their case about getting real jobs done. So, that leaves sales associates doing a lot of work when they should be selling, hence why you will pay Macy's to work. Many parts of the store are filthy. Going to Dillard's, Nordstrom, and Nieman Marcus, I was in tears of how beautiful of condition the stores were in compared to Macy's. I was actually ashamed to work there. The computer systems are often down, and the store even went a whole day without air conditioning once.

    The whole store is also workman's compensation waiting to happen. I was nearly crushed several times by things falling and slamming to the ground right next to me-- where the merchandise team is sloppy and leaves things everywhere, causing a very dangerous work environment.

    You can work your butt off, and you won't be recognized. All they care about is you convincing customers to sign up for credit cards so that they can buy merchandise that they can't afford. If you do beat your record of credit card applications one day, then will come by, give you a, "hey good job" and tell you to get twice as much tomorrow.

    Go to any other department store if you want to get into retail. Macy's is doomed to fail as a chain, and stores are closing down like dominoes fall.

    Advice to Management

    Start working on your resumés, because Macy's will cease to exist in 10 years.


  4. Helpful (2)

    "Multiple Management Roles, I am very grateful for the 10 years I spent at Macy's."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - District Merchant in Dallas, TX
    Former Employee - District Merchant in Dallas, TX
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    I worked at Macy's full-time (More than 8 years)

    Pros

    Macy's is advanced in its technology and does embrace change. I feel management is behind their employees. They want to develop you and give you the tools to succeed. Overall, I learned invaluable business driving techniques I'll take where I go and created life long friendships.

    Cons

    The biggest Con I saw over the years is if you do not want to be a store manager there is no opportunity for growth for you. This is at the store/district level, I can't speak to the corporate level.

    Advice to Management

    Put your resources back into the stores so those teams can create the customer experience people are looking for these days. Such as clean shopping environment, cheerful associates who want to help the customers and are trained on how to help the customer. Give the customers a reason to keep coming back into the store. If you can fix that and combine it with the current initiatives you are taking on you will win in the long run.


  5. "Good company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Receiving Associate in Dallas, TX
    Former Employee - Receiving Associate in Dallas, TX

    I worked at Macy's part-time

    Pros

    Long lunch breaks, very friendly coworkers

    Cons

    Long hours and requires much physical demand

    Advice to Management

    try to distribute the hours evenly among employees


  6. Helpful (1)

    "BA"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - COSMETICS in Dallas, TX
    Current Employee - COSMETICS in Dallas, TX
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at Macy's full-time (More than a year)

    Pros

    Paid weekly, 20 percent employee discount,

    Cons

    Management is incompetent at best! Never go to them with genuine problems as far as coworkers treatment toward customers that prefer to browse. THEY do absolutely nothing to resolves issues!!!!! They let you "choose" three unavailable days per month (many of which I have been forced to work!), flexibile schedule is a complete lie!!!! By far the most horrid place I have ever worked!!!!!!

    Advice to Management

    Re-evaluate and replace incompetent managers!!!! "Magic" is impossible to create if the managers lack the skills to make it themselves.


  7. "Love It"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Help in Dallas, TX
    Current Employee - Sales Help in Dallas, TX
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Macy's part-time (Less than a year)

    Pros

    Just the BEST place.

    Cons

    The stock room lights are dim.

    Advice to Management

    More bulbs in the stock room.

  8. "Management"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Dallas, TX
    Former Employee - Anonymous Employee in Dallas, TX
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Fare company to work for. Macys have structure

    Cons

    I could not find any cons

    Advice to Management

    Good management


  9. "Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Dallas, TX
    Current Employee - Anonymous Employee in Dallas, TX
    Recommends

    I have been working at Macy's full-time (More than a year)

    Pros

    Flexible hours and great pay

    Cons

    Holiday hours, low training less support

    Advice to Management

    Segregation of job duties


  10. Helpful (1)

    "loss prevention"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Loss Prevention Detective in Dallas, TX
    Former Employee - Loss Prevention Detective in Dallas, TX
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Macy's full-time (More than a year)

    Pros

    Flexible hours and good experience depending what you want to do later. It was a good job during college.

    Cons

    The pay sucks for what you have to deal with (I worked in a bad area, lots of fights and no help)
    Management is ALL ABOUT THE NUMBERS (4th quarter is crazy!)
    I had managers get fired or move to another location (we had a crazy area).
    Some people I worked with were awesome but they chose another path, its funny how the lazy and bad ones are kept because management loves them. Too much favoritism!

    Advice to Management

    Increase pay and add other benefits.


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