Macy's Reviews in Dallas-Fort Worth, TX | Glassdoor

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Macy's Dallas Reviews

Updated February 22, 2018
173 reviews

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Dallas-Fort Worth, TX Area

2.8
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Macy's CEO Jeff Gennette
Jeff Gennette
8 Ratings

173 Employee Reviews

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Pros
Cons
  • Work life balance is nonexistent within a salaried position (in 375 reviews)

  • Poor management - pushing Macys credit cards - doesn't care about their associates (in 849 reviews)

More Pros and Cons

  1. "Great opportunity to advance. If you put in the effort, you can see reward."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Vice President/Store Manager in Dallas, TX
    Former Employee - Vice President/Store Manager in Dallas, TX
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Macy's full-time (More than 10 years)

    Pros

    Advancement, compensation, work life balance. Build relationships. They give you the tools needed to be successful in your role. Fun

    Cons

    Long hours during holidays. Not enough staffing to support service expectations. Long days. Lack of support from assortment to satisfy customer needs

    Advice to Management

    Don’t cut staffing too deep to allow the customer service expected from corporate and customers


  2. "Poor in-store Management"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Associate in Fairview, TX
    Former Employee - Associate in Fairview, TX
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Macy's part-time (More than a year)

    Pros

    Good customer service, friendly associates

    Cons

    Poor quality of management, and poor work ethic of management

  3. Helpful (1)

    "Sales Associate"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Associate in Dallas, TX
    Former Employee - Sales Associate in Dallas, TX
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Macy's (Less than a year)

    Pros

    Nice discount, also pay is based on commission.

    Cons

    commission rate is only 1%


  4. "Credit Cards were a pain. Coworkers were worse"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Associate in Plano, TX
    Former Employee - Sales Associate in Plano, TX
    Positive Outlook
    No opinion of CEO

    I worked at Macy's part-time (Less than a year)

    Pros

    Gained Retail Experience fairly easily
    Decent Discounts for employees through your own personal “prepaid card”
    Easy training on a POS system

    Cons

    Coworkers loved to make me do their work for them
    Managers couldn’t care less
    Getting people to open credit cards was a pain.
    Everyone already had a credit card or HAD one
    Managers and coworkers purposely sent all last minute customers to me, even though the lights were shutting off.

    Advice to Management

    Make sure your employees work as a TEAM, not so much a bunch of cliques who boss others around


  5. "More managers than associates and point system"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Associate/Cashier in Frisco, TX
    Current Employee - Sales Associate/Cashier in Frisco, TX
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at Macy's part-time (Less than a year)

    Pros

    Access to online scheduling
    Direct interaction with customers
    Good way to learn brands
    Creating a good relationship with customers.

    Cons

    No way to advance
    Computer hiring system makes it impossible to get hired
    $9/hr
    Takes a month to earn points, takes one sick day to lose up to 2

    Advice to Management

    Hire more associates and work with the ones you have to help accommodate their needs. This assures your workers can do their best while performing the Macy's magic.


  6. "Not a good stable company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Counter Manager in Arlington, TX
    Former Employee - Counter Manager in Arlington, TX
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Macy's full-time (Less than a year)

    Pros

    benefits, 401k, PTO, great relationships with customers

    Cons

    environment, co workers, management and pay

    Advice to Management

    Always treat everyone fairly, give everyone a chance to be heard and move up within the comp.


  7. "Good"

    StarStarStarStarStar
    Current Employee - Retail Sales Associate in Arlington, TX
    Current Employee - Retail Sales Associate in Arlington, TX

    I have been working at Macy's part-time

    Pros

    Flexible hours
    Friendly coworkers
    Good managers
    Good lunch break policy

    Cons

    Stressful around holidays
    Sometimes difficult customers

  8. "Sales Associate"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Associate in Dallas, TX
    Current Employee - Sales Associate in Dallas, TX
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Macy's part-time (More than a year)

    Pros

    benefits, people, culture, the merchandise. you stay busy so day goes by fast!

    Cons

    hours, hours, hours, hours, hours.

    Advice to Management

    communicate with your associates and give us a flexible schedule if we are part time


  9. "Over-worked and under paid!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Manager in Dallas, TX
    Current Employee - Sales Manager in Dallas, TX
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Macy's full-time (More than a year)

    Pros

    -Competitive Pay(Salary)
    -Can accumulate a third week of vacation by working 6 day work weeks during Holidays.
    -Free gratis from vendors depending on your department.

    Cons

    -Manager are expected to work 7 days a week to maintain departments.
    -Can sometimes receive little to no support from Senior managers.
    -Alot of finger pointing amongst managers, due to lack of communication.
    - The company is consistently changing and increasing the Sales managers workload(but not pay).

    Advice to Management

    Value and support all managers work/life balance. Create a clear directive on what each managers role is, to save finger pointing and confusion. Also instead of increasing Sales Managers departments and roles, focus on retaining and keeping current employees engaged/happy.


  10. "Not a good place to work at"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Receiving Associate in Plano, TX
    Former Employee - Receiving Associate in Plano, TX
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Macy's part-time (More than a year)

    Pros

    -Nothing Really except the Management people were nice.

    Cons

    -Everything
    -No hours given (10 hours a week like seriously?)
    -Pay is low for the effort put into the job

    Advice to Management

    Don't hire so many people that you have to give people barely any hours. Increase pay!!


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