Macy's Reviews in Dallas-Fort Worth, TX | Glassdoor

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Macy's Dallas Reviews

Updated January 12, 2018
170 reviews

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Dallas-Fort Worth, TX Area

2.8
StarStarStarStarStar
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Approve of CEO
Macy's CEO Jeff Gennette
Jeff Gennette
7 Ratings

170 Employee Reviews

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Pros
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  1. Helpful (1)

    "Sales Associate"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Associate in Dallas, TX
    Former Employee - Sales Associate in Dallas, TX
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Macy's (Less than a year)

    Pros

    Nice discount, also pay is based on commission.

    Cons

    commission rate is only 1%


  2. "Credit Cards were a pain. Coworkers were worse"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Associate in Plano, TX
    Former Employee - Sales Associate in Plano, TX
    Positive Outlook
    No opinion of CEO

    I worked at Macy's part-time (Less than a year)

    Pros

    Gained Retail Experience fairly easily
    Decent Discounts for employees through your own personal “prepaid card”
    Easy training on a POS system

    Cons

    Coworkers loved to make me do their work for them
    Managers couldn’t care less
    Getting people to open credit cards was a pain.
    Everyone already had a credit card or HAD one
    Managers and coworkers purposely sent all last minute customers to me, even though the lights were shutting off.

    Advice to Management

    Make sure your employees work as a TEAM, not so much a bunch of cliques who boss others around

  3. "More managers than associates and point system"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Associate/Cashier in Frisco, TX
    Current Employee - Sales Associate/Cashier in Frisco, TX
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at Macy's part-time (Less than a year)

    Pros

    Access to online scheduling
    Direct interaction with customers
    Good way to learn brands
    Creating a good relationship with customers.

    Cons

    No way to advance
    Computer hiring system makes it impossible to get hired
    $9/hr
    Takes a month to earn points, takes one sick day to lose up to 2

    Advice to Management

    Hire more associates and work with the ones you have to help accommodate their needs. This assures your workers can do their best while performing the Macy's magic.


  4. "Good"

    StarStarStarStarStar
    Current Employee - Retail Sales Associate in Arlington, TX
    Current Employee - Retail Sales Associate in Arlington, TX

    I have been working at Macy's part-time

    Pros

    Flexible hours
    Friendly coworkers
    Good managers
    Good lunch break policy

    Cons

    Stressful around holidays
    Sometimes difficult customers


  5. "Sales Associate"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Associate in Dallas, TX
    Current Employee - Sales Associate in Dallas, TX
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Macy's part-time (More than a year)

    Pros

    benefits, people, culture, the merchandise. you stay busy so day goes by fast!

    Cons

    hours, hours, hours, hours, hours.

    Advice to Management

    communicate with your associates and give us a flexible schedule if we are part time


  6. "Over-worked and under paid!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Manager in Dallas, TX
    Current Employee - Sales Manager in Dallas, TX
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Macy's full-time (More than a year)

    Pros

    -Competitive Pay(Salary)
    -Can accumulate a third week of vacation by working 6 day work weeks during Holidays.
    -Free gratis from vendors depending on your department.

    Cons

    -Manager are expected to work 7 days a week to maintain departments.
    -Can sometimes receive little to no support from Senior managers.
    -Alot of finger pointing amongst managers, due to lack of communication.
    - The company is consistently changing and increasing the Sales managers workload(but not pay).

    Advice to Management

    Value and support all managers work/life balance. Create a clear directive on what each managers role is, to save finger pointing and confusion. Also instead of increasing Sales Managers departments and roles, focus on retaining and keeping current employees engaged/happy.


  7. "Not a good place to work at"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Receiving Associate in Plano, TX
    Former Employee - Receiving Associate in Plano, TX
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Macy's part-time (More than a year)

    Pros

    -Nothing Really except the Management people were nice.

    Cons

    -Everything
    -No hours given (10 hours a week like seriously?)
    -Pay is low for the effort put into the job

    Advice to Management

    Don't hire so many people that you have to give people barely any hours. Increase pay!!

  8. "Sales associate"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Associate in Fairview, TX
    Former Employee - Sales Associate in Fairview, TX
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Macy's part-time (Less than a year)

    Pros

    Friendly staff that know their stuff.

    Cons

    Seasonal work is the worst

    Advice to Management

    Keep it going!


  9. "Fulfillment Associate"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Fulfillment Associate in Richardson, TX
    Former Employee - Fulfillment Associate in Richardson, TX
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Macy's part-time (More than a year)

    Pros

    Working conditions are pretty good. Very relaxed culture

    Cons

    Sometimes the tasks that can be given to you can be either very confusing and/or arduous

    Advice to Management

    Provide better more clear instruction of the task at hand


  10. "Bottom of the Department Store Chain"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Commissioned Sales Associate in Dallas, TX
    Former Employee - Commissioned Sales Associate in Dallas, TX
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Macy's full-time (Less than a year)

    Pros

    -One star for friendly supervisors and one star for friendly colleagues.
    -20 percent discount/Many opportunities to earn Macy's money to buy things on top of the discount.

    Cons

    It's not a mystery that Macy's stores are shutting down one after the other. Macy's is by far the cheapest department store out there with the worst upkeep in the retail world. The draw commission is basically designed for you to make the least amount of money possible despite your sales. In other words, if customers aren't walking through the door, then you're actually paying Macy's Inc. to work. The merchandise teams only focus on small tasks until things are almost falling apart and the management gets on their case about getting real jobs done. So, that leaves sales associates doing a lot of work when they should be selling, hence why you will pay Macy's to work. Many parts of the store are filthy. Going to Dillard's, Nordstrom, and Nieman Marcus, I was in tears of how beautiful of condition the stores were in compared to Macy's. I was actually ashamed to work there. The computer systems are often down, and the store even went a whole day without air conditioning once.

    The whole store is also workman's compensation waiting to happen. I was nearly crushed several times by things falling and slamming to the ground right next to me-- where the merchandise team is sloppy and leaves things everywhere, causing a very dangerous work environment.

    You can work your butt off, and you won't be recognized. All they care about is you convincing customers to sign up for credit cards so that they can buy merchandise that they can't afford. If you do beat your record of credit card applications one day, then will come by, give you a, "hey good job" and tell you to get twice as much tomorrow.

    Go to any other department store if you want to get into retail. Macy's is doomed to fail as a chain, and stores are closing down like dominoes fall.

    Advice to Management

    Start working on your resumés, because Macy's will cease to exist in 10 years.


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