Macy's Reviews in Dallas-Fort Worth, TX | Glassdoor

Macy's Dallas Reviews

Updated April 9, 2018
177 reviews

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Dallas-Fort Worth, TX Area

2.7
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Approve of CEO
Macy's CEO Jeff Gennette
Jeff Gennette
8 Ratings

177 Employee Reviews

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Pros
Cons
  • Work life balance is nonexistent within a salaried position (in 389 reviews)

  • Did I mention the forceful pushing of Macy's credit cards (in 861 reviews)

More Pros and Cons

  1. "Sales associate"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Home Health Aide in Fort Worth, TX
    Former Employee - Home Health Aide in Fort Worth, TX
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Macy's full-time (More than 5 years)

    Pros

    Loved the job,helping customers and also my coworkers make the job a great experience.

    Cons

    None I can say on my experience.

    Advice to Management

    None


  2. "Treat Part time workers better"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Seasonal Retail Sales Associate in Dallas, TX
    Former Employee - Seasonal Retail Sales Associate in Dallas, TX
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at Macy's part-time (Less than a year)

    Pros

    I enjoyed working with Macy's and helping customers. I enjoyed working in fulfillment and on the floor. People were friendly and welcoming. Managers/supervisors were helpful.

    Cons

    Limited pay. Limited hours. It was hard to find enough hours to make a decent paycheck.

    Advice to Management

    Hire more staff to work the floor. Keep more staff in recovery designated to keep the dressing room organized and clean. Have more registers open.

  3. "Sales manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Manager in Dallas, TX
    Current Employee - Sales Manager in Dallas, TX
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at Macy's full-time (More than 3 years)

    Pros

    Good benefits, relaxed at times and fun

    Cons

    Too much work on the managers

    Advice to Management

    Hire smarter


  4. "Great place to work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Associate/Cashier in Dallas, TX
    Former Employee - Sales Associate/Cashier in Dallas, TX
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at Macy's part-time (More than a year)

    Pros

    Paid training provided for new hires. Will work with your schedule if you are a student. Opportunity for growth and upward movement within the organization. Friendly working environment. Weekly paid which helps with money management.

    Cons

    Must be able to work on weekends and holidays. Overly competitive environment (sometimes). Long hours of standing.


  5. "Poor in-store Management"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Associate in Fairview, TX
    Former Employee - Associate in Fairview, TX
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Macy's part-time (More than a year)

    Pros

    Good customer service, friendly associates

    Cons

    Poor quality of management, and poor work ethic of management


  6. Helpful (1)

    "Sales Associate"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Associate in Dallas, TX
    Former Employee - Sales Associate in Dallas, TX
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Macy's (Less than a year)

    Pros

    Nice discount, also pay is based on commission.

    Cons

    commission rate is only 1%


  7. "Credit Cards were a pain. Coworkers were worse"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Associate in Plano, TX
    Former Employee - Sales Associate in Plano, TX
    Positive Outlook
    No opinion of CEO

    I worked at Macy's part-time (Less than a year)

    Pros

    Gained Retail Experience fairly easily
    Decent Discounts for employees through your own personal “prepaid card”
    Easy training on a POS system

    Cons

    Coworkers loved to make me do their work for them
    Managers couldn’t care less
    Getting people to open credit cards was a pain.
    Everyone already had a credit card or HAD one
    Managers and coworkers purposely sent all last minute customers to me, even though the lights were shutting off.

    Advice to Management

    Make sure your employees work as a TEAM, not so much a bunch of cliques who boss others around

  8. "It's ok"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Retail Sales Associate in Hurst, TX
    Current Employee - Retail Sales Associate in Hurst, TX
    Doesn't Recommend

    I have been working at Macy's part-time (More than 3 years)

    Pros

    You can kind of work around our availability. The other associates are very nice.

    Cons

    If you need some time off for an emergency, you will lose points no matter the situation.


  9. "More managers than associates and point system"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Associate/Cashier in Frisco, TX
    Current Employee - Sales Associate/Cashier in Frisco, TX
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at Macy's part-time (Less than a year)

    Pros

    Access to online scheduling
    Direct interaction with customers
    Good way to learn brands
    Creating a good relationship with customers.

    Cons

    No way to advance
    Computer hiring system makes it impossible to get hired
    $9/hr
    Takes a month to earn points, takes one sick day to lose up to 2

    Advice to Management

    Hire more associates and work with the ones you have to help accommodate their needs. This assures your workers can do their best while performing the Macy's magic.


  10. Helpful (1)

    "Not a good stable company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Counter Manager in Arlington, TX
    Former Employee - Counter Manager in Arlington, TX
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Macy's full-time (Less than a year)

    Pros

    benefits, 401k, PTO, great relationships with customers

    Cons

    environment, co workers, management and pay

    Advice to Management

    Always treat everyone fairly, give everyone a chance to be heard and move up within the comp.


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