Macy's Reviews in Dallas-Fort Worth, TX | Glassdoor

Macy's Dallas Reviews

Updated March 15, 2019
189 reviews

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Dallas-Fort Worth, TX Area

3.2
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Macy's CEO Jeff Gennette
Jeff Gennette
15 Ratings

189 Employee Reviews

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  1. "Sales associate"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Home Health Aide in Fort Worth, TX
    Former Employee - Home Health Aide in Fort Worth, TX
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Macy's full-time (More than 5 years)

    Pros

    Loved the job,helping customers and also my coworkers make the job a great experience.

    Cons

    None I can say on my experience.

    Advice to Management

    None


  2. "linedeader"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Recovery in Arlington, TX
    Former Employee - Recovery in Arlington, TX
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Macy's part-time (Less than a year)

    Pros

    Great job to work for and great salary

    Cons

    There is no cons no complaints

    Advice to Management

    Great management I work alone with little supervison

  3. "Company went off the rails in Operations/Asset Protection starting 2018"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Operations and Asset Protection Manager (OAPM) in Dallas, TX
    Former Employee - Operations and Asset Protection Manager (OAPM) in Dallas, TX
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Macy's full-time (More than 5 years)

    Pros

    Generous PTO (4 weeks new hire, 5 upon 2 years service). That’s if you are even able to take any personal vacations.

    Cons

    0 chance of Work/Life Balance
    12-15 hour days
    Minimal promotion opportunity
    Reduced staffing mode leading to disheveled stores and messy and unhelpful shopping environment for guests.

    Dallas/Fort Worth district has the WORST district management and shows by the metrics and high turnover. Everyone looking for new jobs or started to leave.

    Advice to Management

    Corporate needs to learn that two 50 hour a week jobs (Operations and Asset Protection Manager) SHOULD NOT be combined. 45-50 hour weeks turned into 70 minimum to even get close to metrics. High turnover in OAPM and hard to hire for company. Majority leaving this sinking ship fast. Upper management highly disconnected, especially in the joke of the corporate office.


  4. "Good entry level job"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Associate in Dallas, TX
    Current Employee - Sales Associate in Dallas, TX
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at Macy's full-time (Less than a year)

    Pros

    They have workers compensation and benefits if you are full time employee. You are guaranteed a day off and a morning off. They have a decent amount of hours available and the staff is friendly.

    Cons

    There are times when there will be little to nothing to do because it could be a slow period of the day as far as customer foot traffic.

    Advice to Management

    Provide more incentives to excel at our work and make sure all employees feel welcomed to participate in company events and awards ceremonies.


  5. "Knowledge leads to success."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Training Manager in Dallas, TX
    Former Employee - Sales Training Manager in Dallas, TX
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Macy's full-time (More than 3 years)

    Pros

    Associate development toward outstanding customer relations.

    Cons

    The holiday schedules could become exhausting.

    Advice to Management

    Make sure all sales associate are informed of every days special sales and all available discounts.


  6. Helpful (1)

    "Aggressive Coworkers"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Associate/Cashier in Hurst, TX
    Former Employee - Sales Associate/Cashier in Hurst, TX
    Doesn't Recommend
    Positive Outlook
    No opinion of CEO

    I worked at Macy's full-time (Less than a year)

    Pros

    I liked the 20% employee discount, I could always find good deals. And I really liked the store manager as well, she seemed to be the only one that cared.

    Cons

    The associates that have been working there 10+ years tend to be extremely rude to newcomers. It's like someone is going to steal their territory and they will really fight for it, aka they will make your life impossible there. Did I mention that I am talking about positions that are not even commission. They will even teach you to do things wrong on purpose.

    The associates are overloaded with work for that super low hourly pay. The fitting rooms are always a mess.

    Advice to Management

    Listen to the associates and try to hear their ideas and suggestions, because they are the ones who are in contact every day with customers. Find a system to make the fitting rooms more organized, don't throw all the weight into the sales person's shoulders, they can only do so much at a time.


  7. Helpful (1)

    "Sales lead"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Jewelry Sales Lead in Fort Worth, TX
    Former Employee - Jewelry Sales Lead in Fort Worth, TX
    Recommends
    Negative Outlook
    Disapproves of CEO

    I worked at Macy's full-time (More than a year)

    Pros

    Most coworkers were great and enjoyed selling.job itself wasn’t hard except really mean customers sometimes. Pay was good.

    Cons

    Managers don’t support you and expect outrageous sales numbers

    Advice to Management

    Be more humble

  8. Helpful (1)

    "Decent places nice people"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Cashier in Dallas, TX
    Former Employee - Cashier in Dallas, TX
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Macy's part-time

    Pros

    I did like it out of college. It helped pay bills.

    Cons

    Lots of nights and weekends. But I did like it.


  9. "Not great, but not horrible"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Operations Manager in Dallas, TX
    Current Employee - Operations Manager in Dallas, TX
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Macy's full-time (More than 3 years)

    Pros

    Nice amount of vacation and good work/life balance

    Cons

    Too much put onto your plate with extreme lack of training, not enough pay


  10. "Good company, GREAT people."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Supervisor in Dallas, TX
    Current Employee - Sales Supervisor in Dallas, TX
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Macy's (More than 3 years)

    Pros

    5 Weeks of PTO as a new Executive
    Colleagues

    Cons

    The pay is not great, specially for internal promotions.
    Hours, some weeks you'll have to work 50+ hours


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