Macy's Reviews in Detroit, MI | Glassdoor

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Macy's Detroit Reviews

Updated January 20, 2018
100 reviews

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Detroit, MI Area

2.8
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Macy's CEO Jeff Gennette
Jeff Gennette
3 Ratings

100 Employee Reviews

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Pros
Cons
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  1. "Great place to earn extra money at Christmas time!!!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Seasonal Sales Associate in Sterling Heights, MI
    Former Employee - Seasonal Sales Associate in Sterling Heights, MI
    Recommends
    Positive Outlook

    I worked at Macy's full-time (Less than a year)

    Pros

    I enjoyed working there because the staff was very friendly and helpful. Macy's employees got %20 off of purchases which included purchases directly from Macy's and restaurants affiliated with Macy's. Getting 20% off allowed me to buy name brand items that normally I would not have thought about buying. (Some stuff was way out of price range without the percentage off.)

    Cons

    Excessive walking. Customers can return merchandise anywhere in the store. If they bought it in homed goods they can return it at a make-up counter. So, when this was done, it was our jobs to return the item to the appropriate department. At Christmas time, a lot of returns means a lot of walking all over the store....ugh!


  2. "Worked in the food and candy department."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Associate in Troy, MI
    Former Employee - Sales Associate in Troy, MI
    Recommends
    Negative Outlook
    No opinion of CEO

    I worked at Macy's part-time (More than a year)

    Pros

    The people were nice, we eventually got in some good management after going through people for awhile. Good discount. They’ll keep you around if you’re willing.

    Cons

    Low hours, high turnover rate, Not enough pay. Not enough room to move up when everyone isn’t sure whether your store is closing or not. You end up spending all your money.

  3. "Ok"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Retail Merchandiser in Sterling Heights, MI
    Former Employee - Retail Merchandiser in Sterling Heights, MI
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Macy's (More than 3 years)

    Pros

    Macy’s offers a pretty good discount to their employees, when the friends and family discount is offered daring certain times of the year.

    Cons

    Managers will give hours to team members that are favored instead of equally. I worked there almost 3 years and was not offered a part time position.

    Advice to Management

    Add more motivating encouragement


  4. "Beauty Advisor"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Novi, MI
    Current Employee - Anonymous Employee in Novi, MI
    Neutral Outlook
    No opinion of CEO

    I have been working at Macy's full-time (More than a year)

    Pros

    associate discount, friendly coworkers interaction with clients

    Cons

    management at this location, outlook for brick and mortar stores makes business slow


  5. "Merchandising"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Troy, MI
    Current Employee - Anonymous Employee in Troy, MI
    Doesn't Recommend
    Negative Outlook

    I have been working at Macy's part-time (More than a year)

    Pros

    CoWorkers are friendly

    Cons

    Over worked with minimum wage pay


  6. "Sales"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales in Sterling Heights, MI
    Former Employee - Sales in Sterling Heights, MI
    Recommends
    Positive Outlook

    I worked at Macy's part-time

    Pros

    The pros to working at Macy's it was a Good working environment.

    Cons

    There were no cons to working at Macy's.


  7. "Returning Employee and A lot has Changed"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Backstage Team Member in Sterling Heights, MI
    Current Employee - Backstage Team Member in Sterling Heights, MI
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at Macy's full-time (Less than a year)

    Pros

    I like the benefit of getting paid weekly instead of bi-weekly, it saves me financially.

    Cons

    Having to have a Macys Credit card just to get the employee discount knowing I don't have good credit.

    Advice to Management

    Find another method of giving your employees the employee discount without a credit card or pre-paid card.

  8. "Cosmatics Counter Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Novi, MI
    Former Employee - Anonymous Employee in Novi, MI
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Macy's full-time (More than a year)

    Pros

    Good customers, nothing else I remember

    Cons

    Bad management, discrimination against success people, bad pay

    Advice to Management

    treat your good people well and don't let them look for another job


  9. "It was great at first!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Associate in Harper Woods, MI
    Former Employee - Sales Associate in Harper Woods, MI
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Macy's full-time (More than 3 years)

    Pros

    Building relationships with co workers, and the work and life balance. You get a discount and can earn macys money!

    Cons

    Your hard work goes unnoticed, they will use that to their advantage by giving you multiple titles without the pay, I worked there for 3 years and towards the end I really got fed up with being turned down from positions that they knew I was capable of doing! They will also make you believe you're good enough for positions but will outsource them! Oh and the pay sucks! Unless you have been their for 30+ years! Stay away unless you're desperate! Oh and it is all about numbers with them, thats how you get raises! Sales goals, credit goals is all they are concerned with!

    Advice to Management

    Communication is key! Half of them don't know how to speak to you like you are someone! They will treat you as if you are beneath them! They play favoritism towards certain employees, All they care about is a paycheck!


  10. "Great Company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Merchandiser in Dearborn, MI
    Former Employee - Merchandiser in Dearborn, MI
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at Macy's (Less than a year)

    Pros

    I worked here for about three months later year. Very welcoming work environment ,very sales driven, perks within flex option great for keeping employee morale up.

    Cons

    none, just coming in early, and not enough hours.


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