Macy's Reviews in Detroit, MI | Glassdoor

Macy's Detroit Reviews

To filter reviews, or .

Found 114 reviews

3.1
StarStarStarStarStar
Rating TrendsRating Trends
47%
Recommend to a Friend
33%
Approve of CEO
Macy's CEO Jeff Gennette
Jeff Gennette
7 Ratings
Pros
Cons
More Pros and Cons
  1. "Excellent retail job experience"

    StarStarStarStarStar
    • Overall
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Seasonal Sales Associate in Westland, MI
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Macy's part-time for more than a year

    Pros

    Fun upbeat place to work, co-workers were fun to work with. Management was great to work with from department to general manager. The best retail job I have ever had sad to see places like this closing due the changing times

    Cons

    Had to leave due to major medical issue not related to job. Low wages

    Advice to Management

    Sad to see a great American retail going through hard times. This is one of great ones I hope doesn’t totally close up.

  2. "Westland Is shut down Finally"

    StarStarStarStarStar
    • Overall
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Westland, MI
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Macy's part-time for more than a year

    Pros

    people you worked with were great and helpful

    Cons

    pay was low manager was a witch

  3. "Sales associate"

    StarStarStarStarStar
    • Overall
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Sales Associate in Westland, MI
    Recommends
    Neutral Outlook
    Disapproves of CEO

    I worked at Macy's part-time for more than 6 years

    Pros

    Great environment, people nice, fun, catch good deals, flexible schedule.

    Cons

    Employee discounts, over worked.

  4. Helpful (1)

    "Decent place to work but no opportunity for advancement"

    StarStarStarStarStar
    • Overall
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Asset Protection Detective in Novi, MI
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Macy's full-time for more than a year

    Pros

    Guidelines in place that help prevent bad apprehensions Weekly pay Fun team and managers depending on location

    Cons

    No opportunity for growth as a detective Low base pay compared to other retailers Higher tier stores open earlier and close later

  5. Helpful (1)

    "Good place to work, but it has lots of drawbacks."

    StarStarStarStarStar
    • Overall
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Retail Sales Associate in Novi, MI
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at Macy's full-time for more than 2 years

    Pros

    Customers, coworkers are great and some managers are cool too. Corporate listens to suggestions. Good discounts for employees, decent health benefits for employees. Meetings everyday to let the team know how they are doing. New store manager is thoughtful, and speaks to employees with respect.

    Cons

    Not enough employees, high turnover, but there are some who have over 20 years of experience, however all staff is overworked and overwhelmed particularly the managers, lots of managers are leaving even upper management changes every two years. Moral is low, HR is a joke. Customers can’t use coupons too many sales are going on at one time. Corporate needs to take heed of suggestions. It would be great to have corporate...

    Show More

    Advice to Management

    Keep your word to employees, don’t give them a lot of fluff then change things for the worst. Dig into different departments find the weakness and implement improvements from employees suggestions. Stop having concurrent sales, such as specials, regular sales and last act all together. “Under Cover Boss” will solve lots of issues.

  6. "Clerical support"

    StarStarStarStarStar
    • Overall
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Clerical in Novi, MI
    Recommends
    Positive Outlook
    Disapproves of CEO

    I worked at Macy's for more than 20 years

    Pros

    Great discount, great co-workers and generous paid time off.

    Cons

    Very tough work schedule, hard to make personal plans.

    Advice to Management

    Management is doing the best they can with the resources available.

  7. "Pros and Cons"

    StarStarStarStarStar
    • Overall
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Beauty Advisor in Detroit, MI
    Recommends
    Positive Outlook
    Disapproves of CEO

    I have been working at Macy's full-time for more than 4 years

    Pros

    Macy's offers a good discount and the opportunity to earn extra "Macy's Money" to spend on products.

    Cons

    Retail hours, especially long at Macy's which stays open later and often opens earlier than the rest of the mall.

    Advice to Management

    More can be done to make employees feel valuable and encourage greater teamwork and a sense of ownership.

  8. Helpful (1)

    "Great new opportunity"

    StarStarStarStarStar
      Former Employee - Sales Manager in Novi, MI
      Doesn't Recommend
      Neutral Outlook

      I worked at Macy's full-time for more than 20 years

      Pros

      Great sales and suppout team

      Cons

      Confusion on the direction the company is headed and responsibility guidelines

      Advice to Management

      Your people are the heartbeat of your organization. Learn who they are, coach them to amazing results, hold them accountable to their responsibilities, and see the customers' needs through the people in the building

    • "SSA"

      StarStarStarStarStar
      • Overall
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Former Employee - Anonymous Employee in Harper Woods, MI

      I worked at Macy's full-time for more than 4 years

      Pros

      Worked with some really great people

      Cons

      Not the best pay for the amount of work that needs to done

    • Helpful (1)

      "Makeup artist"

      StarStarStarStarStar
      • Overall
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Current Employee - Clinique Consultant in Novi, MI
      Recommends
      Positive Outlook
      Approves of CEO

      I have been working at Macy's full-time for more than 2 years

      Pros

      Clinique gives amazing gratis multiple times a year. Macys discounts are nice, coworkers are great, sales rock, you get your discount on everything.

      Cons

      Management sucks, they yell about everything. They have unrealistic expectations. All they care about is credit card loyalty, and goals.

      Advice to Management

      Don't just yell at employees. Coach them like you are suppose to.

    Found 114 reviews