Macy's Reviews in Duluth, GA | Glassdoor

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Macy's Duluth Reviews

18 reviews

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Duluth, GA

2.8
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Macy's CEO Jeff Gennette
Jeff Gennette
1 Rating

18 Employee Reviews

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Pros
Cons
  • Work life balance is nonexistent within a salaried position (in 372 reviews)

  • Poor management - pushing Macys credit cards - doesn't care about their associates (in 848 reviews)

More Pros and Cons

  1. "ok"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Cashier in Duluth, GA
    Current Employee - Cashier in Duluth, GA

    I have been working at Macy's part-time (Less than a year)

    Pros

    great work environment FOR ME

    Cons

    none REALLY, HAD A GREAT TIME

    Advice to Management

    none


  2. "Operations Analyst"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Operations Analyst in Duluth, GA
    Current Employee - Operations Analyst in Duluth, GA
    Recommends
    Negative Outlook
    Approves of CEO

    I have been working at Macy's full-time (More than a year)

    Pros

    Competitive Salaries and clean work areas

    Cons

    some teams lack diversity, lack of training, a lot of flux in leadership, struggling retail market

  3. "Sales Associate"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Retail Sales Associate in Duluth, GA
    Current Employee - Retail Sales Associate in Duluth, GA

    Pros

    Low pressure sales position; easy sales goals and taking credit applications

    Cons

    Not much opportunity for advancement; tend to favor younger, lower paid employees

    Advice to Management

    Take better account of associates needs and interests


  4. "Commission shoes sales"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Commission Sales Associate in Duluth, GA
    Former Employee - Commission Sales Associate in Duluth, GA
    Recommends

    I worked at Macy's part-time

    Pros

    Enjoyed working with fellow coworkers.
    Department managers were understanding and promoted healthy sales goals.
    Enjoyed the employee discounts and incentives.

    Cons

    Retail hours.
    Hard to schedule personal time due to working all different hours.
    Did not like being on commission

    Advice to Management

    Keep up the good work.


  5. "Solid company, has it's share of issues but can be good."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - ECommerce Operations Analyst in Duluth, GA
    Current Employee - ECommerce Operations Analyst in Duluth, GA
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at Macy's full-time (More than 3 years)

    Pros

    Work Culture, PTO time is decent, unlimited sick days, Work/Life Balance is good.

    Cons

    No Vision insurance. Upward movement can be stifled and subject to politics. Benefits are about average but used to be above average.

    Advice to Management

    Don't make it so that it is easier to move up by leaving the company and being re-hired rather than just being promoted from within.


  6. "Nice products, bad customers"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Retail Sales Associate in Duluth, GA
    Current Employee - Retail Sales Associate in Duluth, GA
    Doesn't Recommend
    Positive Outlook
    No opinion of CEO

    I have been working at Macy's part-time (More than a year)

    Pros

    I find really great deals on most of the Michael Kors items. That's about all there is for pros wise.

    Cons

    The customers are the worst. Not all but some. Most of them are really cheap, Macy's is kind of expensive so why shop at Macy's if you don't have Macy's money. They expect so much from you and the pay isn't that great. Managers barely help. And when you call them, they say the customer is right so it's pointless to even call them. The discount it 20% and it's like a credit card. Which is the dumbest thing ever! We have to take back garbage products that aren't even ours. They can be worn, torn, dirty. Macy's does not car. And the point system is whack. You get 2 points taken away for calling out on the weekends. And 1/2 if your late or if you call out on a week day. You only get 10 points and it takes 2-3 weeks to earn 1/2 a point back. You also have to open so many credit cards it's annoying.

    Advice to Management

    Take care of your employees instead of the customers. Yeah they come to spend money but we work our butts off and get treated like crap.


  7. "Place just to start"

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    Current Employee - Fine Jewelry Sales Associate in Duluth, GA
    Current Employee - Fine Jewelry Sales Associate in Duluth, GA

    Pros

    Flexible hours and great environment

    Cons

    low pay, manager don't care about their employees, no place for improvement, its more of who you know and not what you qualified for

    Advice to Management

    Take everyone equally, do your reviews on time, encourage your employees to do more and reward them for doing an excellent job

  8. Helpful (2)

    "AST Associate"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Administrative Support Team Member in Duluth, GA
    Current Employee - Administrative Support Team Member in Duluth, GA
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at Macy's part-time (Less than a year)

    Pros

    Good stepping stone for single individual looking for HR experience.

    Cons

    Work schedule unpredictable and not given far enough in advance.


  9. Helpful (1)

    "Overall it was good, liked the people I worked with, but there was too much pressure to sell their department store card"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Associate in Duluth, GA
    Former Employee - Sales Associate in Duluth, GA
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at Macy's part-time (More than a year)

    Pros

    The atmosphere was good, co-workers were like family, they treated everyone equally and respectfully, they were flexible with personal time and understanding about any complaints.

    Cons

    Too much pressure to sell the store card, rotational schedulals,


  10. "Advacement is slow and Managers are from old school way of thinking"

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Analyst II in Duluth, GA
    Current Employee - Analyst II in Duluth, GA

    Pros

    Techonology - tries to stay on the almost cutting edge
    Environment - people are very friendly and helpful, upto to a certain point
    Opportunity - advancement is possible but you have to be well liked and low keyed

    Cons

    Environment - old school mentality - people can be protective of knowledge, would rather do for you than show you how to
    People - too many cliques - old talent has a you against me mentality with new talent
    Advancement Opportunity - you have to know someone, have the goods on someone, or be well liked to advance. Even some of the managers do not like each other

    Advice to Management

    New way of thinking. Receognize folks for their ability and reward achievements on a personal level, not just in groups. Managers get all the glory when things are done well, but defacation meanders downhill and the finger pointing starts when otherwise.
    Senior management needs new way of thinking - i.e. working from home is still not officially sacntioned - even though the average commute is over an hour each way...


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