Macy's Reviews in Honolulu, HI | Glassdoor

Macy's Honolulu Reviews

Updated August 7, 2017
39 reviews

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Honolulu, HI

2.8
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Macy's CEO Jeff Gennette
Jeff Gennette
2 Ratings

39 Employee Reviews

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Pros
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More Pros and Cons

  1. "Flexible Scheduling Perks"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Associate in Honolulu, HI
    Former Employee - Sales Associate in Honolulu, HI
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at Macy's part-time (More than a year)

    Pros

    -Flex scheduling
    -Ease of ability to pick up and offer shifts
    -Recognition for effort to assist customers

    Cons

    -Pressure to sign up customers for Macy's credit card with 20% interest rate
    -Customers placing income information into keypad to see if they qualify... in full view of other customers

    Advice to Management

    -More secure options of signing up for credit card
    -Offer initial discount if the customer is interested in signing up without having them input personal income at the time


  2. Helpful (1)

    "Okay job for a company with no future."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Cosmetics Sales Associate in Honolulu, HI
    Former Employee - Cosmetics Sales Associate in Honolulu, HI
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Macy's full-time (More than 3 years)

    Pros

    Coworkers are amazing, flexible schedules, options for hours worked for the week.

    Cons

    The company has no future, advancement opportunities are extremely limited, pay rate is low, management is disorganized, sales goals are disporportionate to store traffic... Could keep going.

    Advice to Management

    Value employees and reduce the number of random sales throughout the year.

  3. "Low Pay, Cutting positions"

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    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Honolulu, HI
    Current Employee - Anonymous Employee in Honolulu, HI
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I have been working at Macy's part-time

    Pros

    It has nice coworkers. Nice discount. Easy Job. Customers can be nice.

    Cons

    The pay is low.
    Part time positions are being cut like crazy.
    Safety hazards everywhere.
    Cosmetics have to do clothing work being we are severely understaffed.
    Pushy customers always get the win because the manager gives them what the want. And they always come back to push again.

    Advice to Management

    Alright I have sooo many.
    First of all, management should not get mad at us for not 'doing anything' if there's no customers. It's not our fault the store is practically dead.
    Secondly, have people who buy stuff from the internet (especially make up) return it on the internet only. POST THE RETURN POLICIES CLEARLY. I don't know what is up with you guys being addicted to overly complicated wording. ENFORCE YOUR POLICIES BECAUSE WHY ELSE WOULD YOU HAVE THEM. TOO MANY EXCEPTIONS FOR 'CUSTOMER SERVICE'.
    Thirdly, GIVE A RIP AND CLEAN UP THE STORE. Just because we are one of the smaller stores doesn't mean you should completely ignore renovating us. If you clean up the store like other locations, maybe we can attract more customers.
    Next, stop cutting part time positions. Do you guys even want to be in business anymore? I just don't get it.
    Lastly, don't blame us if we get stuff stolen. Hire more than two AP people. Have them actually work. YOU HAVE US SHORTHANDED AND EXPECT US TO CATCH PEOPLE WHO ARE STEALING???? Logical.
    Bonus: RAISE THE PAY. WE NEED TO LIVE. ALSO CHANGE THE MUSIC. IT'S EITHER POP SONGS LIKE BRITTANY SPEARS AND JUSTIN TIMBERLAKE OR SOME WEIRD TRANCE JAZZ MUSIC. SERIOUSLY.


  4. "Support Team"

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    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Head Housekeeper in Honolulu, HI
    Current Employee - Head Housekeeper in Honolulu, HI
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Macy's full-time (More than 3 years)

    Pros

    Benefits and Flexibiliy Status

    Cons

    Company losing Revenue due to online shopping .


  5. "I loved the friendly, helpful, supportive work environment at Macy's."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Intern - Fliater in Honolulu, HI
    Former Intern - Fliater in Honolulu, HI
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Macy's as an intern (Less than a year)

    Pros

    I loved the friendly, helpful, supportive work environment at Macy's. I was impressed with how the workers were treated - they even had massage chairs in the employee lounge.
    Breaks were mandatory. . Good benefits. Flexible work schedules. Great Parade.

    Cons

    Doesn't pay as much as I liked.
    I don't have 20 words to write here, thank you very much. I don't like being told I have to write 20 words in cons if I don't feel I have cons!!!

    Advice to Management

    Keep it up! Kudos!


  6. Helpful (1)

    "Sales Managers"

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    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Manager in Honolulu, HI
    Former Employee - Sales Manager in Honolulu, HI
    Recommends
    Neutral Outlook
    No opinion of CEO

    Pros

    great pay and management. Very supportive con-workers and colleagues

    Cons

    Lack of proper and necessary Training !

    Advice to Management

    Provide the necessary training to succeed in the role


  7. "Associate"

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    Former Employee - Anonymous Employee in Honolulu, HI
    Former Employee - Anonymous Employee in Honolulu, HI

    I worked at Macy's part-time (More than a year)

    Pros

    Friendly environment, discount, shifts went by quickly

    Cons

    Not enough coverage during peak sale hours, demanding customers

  8. "Decent hourly PT job"

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    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Human Resources in Honolulu, HI
    Former Employee - Human Resources in Honolulu, HI
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    Nice people, merchandise discount, very fast paced, great if you're looking for a PT job to supplement another income or just for a little spending cash.

    Cons

    Training program needs to be revisited, screen salaried applicants better, provide development opportunities for hourly staff, required to opening credit cards, turnover is really high, hours varied from week to week and benefits are super expensive.

    Advice to Management

    Set and balanced schedules for hourly staff. Have people on the bench to hire so you don't have to screen, interview, hire on the fly.


  9. "Retail"

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    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Freelancer - Part Time Sales Associate in Honolulu, HI
    Former Freelancer - Part Time Sales Associate in Honolulu, HI
    Recommends
    Positive Outlook

    I worked at Macy's (More than 10 years)

    Pros

    Worked at Macy's in Cali early 90s had to set up sales and display

    Cons

    Hard work long hours very physical good for younger person

    Advice to Management

    Do not take your employees for granted


  10. "Macy's"

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    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Honolulu, HI
    Current Employee - Anonymous Employee in Honolulu, HI
    Recommends
    Positive Outlook

    Pros

    Macy's is investing in their people and technology to advance towards the future. They have kept up with the Jones' and still has innovating processes coming in the future. This is an exciting time for Macy's and its employees!

    Cons

    None to share at this time.


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