Macy's Reviews in Houston, TX | Glassdoor

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Macy's Houston Reviews

Updated January 28, 2018
172 reviews

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Houston, TX

3.4
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Macy's CEO Jeff Gennette
Jeff Gennette
14 Ratings

172 Employee Reviews

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Pros
Cons
  • Work life balance is nonexistent within a salaried position (in 372 reviews)

  • Poor management - pushing Macys credit cards - doesn't care about their associates (in 848 reviews)

More Pros and Cons

  1. Featured Review

    Helpful (66)

    "Fantastic Company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Manager in Houston, TX
    Current Employee - Sales Manager in Houston, TX
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Macy's full-time (More than a year)

    Pros

    Macy's is RICH with tradition and heritage which makes you feel very proud to be a member of an American Icon. Macy's has a lot of power and weight in the industry which makes it fun to do your job. Macy's understands how important it is to truly focus on the customer and make "Magic" with everything you do. It isn't all about numbers, its about positive customer experiences which ultimately lead to results.

    Cons

    Like any huge company, there are redundancies with jobs, which makes it difficult to get an answer to a problem or question. Although Macy's tries to move faster, due to the companies size, we often miss business opportunities that smaller competitors act quicker on. Macy's size and power is its greatest strength but also its greatest weakness.

    Advice to Management

    Macy's is a truly fun company to work for however Macy's executives (not all) have difficulty embracing change, especially tenured members, making it difficult to innovate.


  2. "Very easy but sometimes stressful"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Connect @macy's in Houston, TX
    Former Employee - Connect @macy's in Houston, TX
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Macy's full-time (More than 3 years)

    Pros

    Not something that no one can do just need to be fast and quick because you will have a lot of customers waiting for you

    Cons

    Sometimes it's hard to find online orders for customers and that can be toughwhat do you need to make sure the order is ready and it didn't get canceled

    Advice to Management

    I wish customers could make sure the order is ready to pick up before they come to the store

  3. "Picking"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Contractor - Picker/Packer in Houston, TX
    Former Contractor - Picker/Packer in Houston, TX
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Macy's as a contractor

    Pros

    They have a well-trained staff to train new members who join the company.

    Cons

    The time I spent the job was somewhat disconcerting. I would have preferred it to last a longer time.


  4. "Part time"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Associate in Houston, TX
    Current Employee - Sales Associate in Houston, TX
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at Macy's part-time (More than 5 years)

    Pros

    Flexible hours and very rarely early mornings

    Cons

    Poor management - pushing Macys credit cards - doesn't care about their associates

    Advice to Management

    Treat your employees like people, not just a number.


  5. "fitting room associate"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Fitting Room Associate in Houston, TX
    Current Employee - Fitting Room Associate in Houston, TX
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at Macy's part-time (More than a year)

    Pros

    very flexible with hours that you are available, you get to put your availability

    Cons

    every time i go in i have to look for someone to tell me where to go, there is not list or organized way to know. Also don't get insurance unless you make certain amount of hours per week


  6. "Seasonal worker"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    Former Employee - Shoe Department Associate in Houston, TX
    Former Employee - Shoe Department Associate in Houston, TX
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Macy's part-time (Less than a year)

    Pros

    The only thing I liked about working at Macy’s was the pay. I made commission there which was great I made some good money there. I met a couple of good people there as well who were patient with me while I was still in training. Thank you ,Marvin, Naghem, Nawal, Randolph and George.

    Cons

    The manager I had was huge pain. I honestly couldn’t stand him, it felt like he was always out to get me some how. He would usually make me want to quit. But the assistant manager was down to earth and seemed to actually care about the employees.

    Advice to Management

    Don just throw us on the floor after we watch thanks dreaded videos. We need hands on experience not perfect case sceneries you twats. That’s how I got suspended for scanning a fraudulent coupon with out knowing ( my mistake ) but still there were no managers on the floor for me to go to.


  7. "Great Benefits"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Administrative Supervisor in Houston, TX
    Current Employee - Administrative Supervisor in Houston, TX
    Recommends
    Negative Outlook
    Approves of CEO

    I have been working at Macy's full-time (More than 3 years)

    Pros

    This company has great benefits such as PTO, LOA among many others. The district Management is great and supportive.

    Cons

    Communication and changes from the top of the company down the line is not timely or effecient.

    Advice to Management

    Keep the lines of communication from the top to the bottom open, clear and communicate changes in a more timely manner, to ensure employees can work proactive rather than reactive.

  8. "Macy's"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Associate in Houston, TX
    Current Employee - Sales Associate in Houston, TX
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at Macy's part-time (More than a year)

    Pros

    I get to do what I love

    Cons

    The management is not understanding or supportive or positive and uplifting.


  9. Helpful (1)

    "Sales associate"

    StarStarStarStarStar
    Former Employee - Sales in Houston, TX
    Former Employee - Sales in Houston, TX

    I worked at Macy's full-time (More than a year)

    Pros

    great employee discounts, i enjoyed staying busy and working extra overtime:)

    Cons

    adapting to different schedules

    Advice to Management

    Great management team


  10. "I had an Outstanding experience at Macy’s"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Associate in Houston, TX
    Former Employee - Sales Associate in Houston, TX
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at Macy's part-time (Less than a year)

    Pros

    Good pay. Friendly Workers. Everyone helped one another. Great Scheduling system. Managers are very motivating. The environment is relaxing. Morning meetings are exciting.

    Cons

    No Cons No Cons No Cons NA NA NA NA NA NA. Management is really helpful and understanding. Love shopping here and giving customers great service


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