Macy's Human Resources Reviews | Glassdoor

Macy's Human Resources Reviews

Updated November 12, 2017
59 reviews

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Human Resources

3.5
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Macy's CEO Jeff Gennette
Jeff Gennette
3 Ratings

Employee Reviews

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  1. "Lots of changes"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Human Resources Manager in New York, NY
    Current Employee - Human Resources Manager in New York, NY
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Macy's full-time (More than 10 years)

    Pros

    Leadership is intentionally changing! New president and CHRO. Strong BRAND Plan and people. On target north star strategy. Wall Street onboard. . Great online app. Stores are inconsistent.

    Cons

    Perception. Still perceived as your mothers store. Slow opportunity for growth in existing areas. Strong for new areas data analytics, ai and machine learning

    Advice to Management

    Increase social media presence utilizing the change agents in the company and leverage external sources FAST!


  2. "Could be better with better managers"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Retail Sales Associate to Human Resources in Minneapolis, MN
    Former Employee - Retail Sales Associate to Human Resources in Minneapolis, MN
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Macy's part-time (More than 3 years)

    Pros

    Employee discount, being able to pick up and advertise shifts to meet ypur need.

    Cons

    PAY, managers are always on you to do something when they do nothing. Opening really late during the holiday even when there are barely customers around. HR staying open until store close.

    Advice to Management

    Do your job, period. Stop telling your associates what to do like a dog and listen to them and work with them. Try to push higher up when you get the chance to voice your employees concern instead of trying to sweep everything under the rug and make things look glassy when there is a walk through.

  3. Helpful (1)

    "Human Resources"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Human Resources Manager in San Francisco, CA
    Current Employee - Human Resources Manager in San Francisco, CA
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at Macy's full-time (More than 8 years)

    Pros

    Large, stable company with continued growth and opportunities.
    Great people
    Lots of job growth opportunities for hard workers

    Cons

    Pay
    Benefits
    Slow progress towards change
    Some long service employees discourage change and innovation

    Advice to Management

    upgrade the pay and benefits for the support divisions


  4. Helpful (1)

    "HR Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Human Resources Manager in Portland, TN
    Former Employee - Human Resources Manager in Portland, TN
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Macy's full-time (More than a year)

    Pros

    The people on the floor make this company! I loved working with each and everyone of them. They made me want to come into work and make a difference for them each and everyday

    Cons

    HR leadership team and Management puts on a good front of getting along. There is a lot of back stabbing, lying and gossip. No one trust anyone, all at the expense of the employees which is so sad.

    Advice to Management

    Go back to the hotel business, where you came from


  5. Helpful (1)

    "Amazing Growth opportunities, very structured company and always changing."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Human Resources Manager in Mountlake Terrace, WA
    Former Employee - Human Resources Manager in Mountlake Terrace, WA
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Macy's full-time (More than 10 years)

    Pros

    Lots of great growth opportunities, they like to promote from within. Great employee benefits like PTO, employee discount, 401k, and flexible work schedule. Executives receive additional benefits as well. I enjoyed being an HR Business Partner for Macys and for the most part I was able to make my own schedule. Occasionally I would work from home which was really nice too.

    Cons

    It's somewhat of a lonely thankless position. While we are business partners and a big part of our job is developing leaders we are not recognized very often and we are not bonus eligible. In addition, the pay is not very good for HRBP's. The best way to make money is to come in from the outside, negotiate a high salary and once you make it "in" get promoted A LOT!

    Advice to Management

    Pay your most loyal talented HR employees a wage that matches their experience external or not.


  6. Helpful (1)

    "Lots of potential to advance if you work hard"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Human Resources Manager
    Former Employee - Human Resources Manager
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Macy's full-time (More than 3 years)

    Pros

    Macy's is a great place to advance your career if you are willing to work super hard.

    Cons

    It's not easy to miss family holidays and have low work/life balance but you will definitely be rewarded for the hard work you put in

    Advice to Management

    Keep employee burn-out in mind


  7. Helpful (1)

    "Great to gain experience, no growth potential"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Human Resources Administrator in Secaucus, NJ
    Former Employee - Human Resources Administrator in Secaucus, NJ
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Macy's full-time (More than 3 years)

    Pros

    resume builder, meet great people, employee discount, close to major highways.

    Cons

    no growth potential, lack of good leadership, trickle down effect when it came to annual merit.

    Advice to Management

    Invest resources in hourly associates that ate interested to grow within company

  8. Helpful (1)

    "Poor Leadership"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Human Resources Manager in Owasso, OK
    Former Employee - Human Resources Manager in Owasso, OK
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Macy's full-time (More than a year)

    Pros

    Hourly employees work hard and care

    Cons

    Poor Leadership at all levels

    Advice to Management

    Treat people with respect and enforce policy fairly and consistently.


  9. Helpful (1)

    "Very driven, yet supportive organization."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Human Resources Manager in Houston, TX
    Current Employee - Human Resources Manager in Houston, TX
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Macy's full-time (More than 3 years)

    Pros

    Great culture of support, driven for excellence. Intentional development of people. Lots of focus on engagement and total team environment.

    Cons

    It's very intense, your job title is not your only job (not necessarily a bad thing though), you will learn many facets of retail. There are moments I'm overwhelmed with the political correctness and tolerance. Everything offends someone, and this company works very hard to take care this doesn't happen - sometimes that can be difficult. Technology is still a little behind the times.


  10. "Seasonal HR Associate"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Human Resources Assistant in Goodyear, AZ
    Current Employee - Human Resources Assistant in Goodyear, AZ
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at Macy's full-time (Less than a year)

    Pros

    Working with Macy's logistics was a nice change from any company I've been with because they do a tremendous job focusing on company moral

    Cons

    The HR department is very busy and great on staying above water but terrible with organization techniques.