Macy's Reviews in Indianapolis, IN | Glassdoor

Macy's Indianapolis Reviews

33 reviews

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Indianapolis, IN Area

3.7
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Macy's CEO Jeff Gennette
Jeff Gennette
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33 Employee Reviews

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  1. "assistant mgr"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Indianapolis, IN
    Former Employee - Anonymous Employee in Indianapolis, IN
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Macy's full-time (More than a year)

    Pros

    g0od benefits for the associates

    Cons

    long hours thru entire year

    Advice to Management

    ask about work life balance


  2. "Cosmetics Business Manger"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Cosmetics Sales Associate in Indianapolis, IN
    Current Employee - Cosmetics Sales Associate in Indianapolis, IN

    I have been working at Macy's full-time (More than a year)

    Pros

    Coworkers, extra employee discount, and great Human Resource department

    Cons

    Slower and slower retail, stock is not replenished for small cosmetics counters in middle America

    Advice to Management

    It is a shame they way Macys is trending and recording their business. All the stores are basically becoming warehouse jobs.

  3. Helpful (4)

    "Sales Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Manager in Indianapolis, IN
    Former Employee - Sales Manager in Indianapolis, IN
    Recommends
    Negative Outlook
    No opinion of CEO

    I worked at Macy's full-time (More than a year)

    Pros

    As a manager you actually have a lot a freedom to be creative to come up with ways to be successful. You get a lot of training and you get to work with your teams to successful. There are a lot of good benefits and rewards working there.

    Cons

    The company puts more value in hiring young college grads with no experience over seasoned retail veterans. I saw the company go from being focused on brands to focus on discounts. Stores became messy.

    Advice to Management

    Realize your most important asset is your people and stores that are understaffed do not look good or run well.


  4. "Great place to grow a retail career."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Private Brand Field Supervisor in Whitestown, IN
    Current Employee - Private Brand Field Supervisor in Whitestown, IN
    Recommends
    Negative Outlook
    No opinion of CEO

    I have been working at Macy's full-time (More than 10 years)

    Pros

    Great coworkers. Keeps you busy. Ability for upward mobility. Fast paced challenging environment. Great opportunity for customer service. Good place to grow a retail career.

    Cons

    Weak communication throughout the company on changes. Work many hours for visits and not as much for actual customer service reasons.


  5. "Super friendly... training unorganized"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Macy's Seasonal Sales Associate in Greenwood, IN
    Current Employee - Macy's Seasonal Sales Associate in Greenwood, IN
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Macy's part-time (Less than a year)

    Pros

    Everyone there is very friendly and they put a large focus on making sure there are accommodations for everyone

    Cons

    The training was very unorganized and sometimes unprofessional

    Advice to Management

    Make training a more effective process


  6. "Men's shoes sales associate"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Indianapolis, IN
    Current Employee - Anonymous Employee in Indianapolis, IN
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    Commission is nice to have (only happens when we're busy)

    Cons

    Low hourly rate
    Inconsistent shift scheduling
    Little incentive to progress with company

    Advice to Management

    Train your employees with a more hands on approach. Give more incentive to sell more shoes and progress within the company


  7. "Cosmetics Sales"

    StarStarStarStarStar
    Former Employee - Cosmetics Sales Associate in Indianapolis, IN
    Former Employee - Cosmetics Sales Associate in Indianapolis, IN

    I worked at Macy's (Less than a year)

    Pros

    Working with lovely ladies helping them find the right skincare products & makeup.

    Cons

    Management constantly pushing for sales...if you only sell one product...you are reprimanded for not selling one or two more products in addition.

    Advice to Management

    Be positive & encouraging when you talk to employees.

  8. "Contract"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Contractor - Anonymous Contractor in Indianapolis, IN
    Former Contractor - Anonymous Contractor in Indianapolis, IN
    Doesn't Recommend
    Negative Outlook

    I worked at Macy's as a contractor (More than a year)

    Pros

    Great teamwork, dedicated staff members

    Cons

    Upper management transitioned frequently, no dedication


  9. "Associate"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Associate in Indianapolis, IN
    Current Employee - Sales Associate in Indianapolis, IN
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at Macy's (More than a year)

    Pros

    Nice discount percentage on purchases.

    Cons

    Low hourly wage yet high level of responsibility.

    Advice to Management

    Stop having sales on top of sales.


  10. "Casier"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Associate/Cashier in Indianapolis, IN
    Former Employee - Sales Associate/Cashier in Indianapolis, IN
    Recommends
    Neutral Outlook
    No opinion of CEO

    Pros

    It's a good environment friendly people

    Cons

    People always calling off there not enough help


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