Macy's Reviews in Jersey City, NJ | Glassdoor

Macy's Jersey City Reviews

33 reviews

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Jersey City, NJ

2.5
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Macy's CEO Jeff Gennette
Jeff Gennette
2 Ratings

33 Employee Reviews

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Pros
Cons
  • "Work life balance is nonexistent within a salaried position" (in 398 reviews)

  • "Did I mention the forceful pushing of Macy's credit cards" (in 870 reviews)

More Pros and Cons

  1. Helpful (1)

    "My experience working for Macys was very challenging for me , I learned many things in the retail industry"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Support Associate in Jersey City, NJ
    Current Employee - Sales Support Associate in Jersey City, NJ

    I have been working at Macy's full-time (More than a year)

    Pros

    The best thing was meeting new people and helping customers.

    Cons

    my challenings were learning all the aspects of retail and a fast pace environment.


  2. "Sales Associate"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Associate in Jersey City, NJ
    Former Employee - Sales Associate in Jersey City, NJ
    Doesn't Recommend

    I worked at Macy's part-time (More than a year)

    Pros

    There are hardly any positive points

    Cons

    - The managers make you work way too much than you are expected to work.
    - Staff is not friendly at all. They make inside jokes which makes you feel uncomfortable
    - If you work with full heart and soul, the will start to misuse you
    - Pay is very less compared to the work quantity

  3. "Good experience"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Customer Service Associate in Jersey City, NJ
    Former Employee - Customer Service Associate in Jersey City, NJ
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at Macy's full-time (More than a year)

    Pros

    Macy money and good sales
    Chance to make friends and get some experience in sales
    Working with multiple brands
    A good chance of moving up the ladder
    Working for a huge,reputable, and well recognized store

    Cons

    Stress of working retail
    Management could be more on the same page
    When you first start seasoned employees that have been there a long time really size you up and aren't the most welcoming but it gets better if they realize you aren't useless

    Advice to Management

    Get it together


  4. "IT worker"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Field Service Technician in Jersey City, NJ
    Former Employee - Field Service Technician in Jersey City, NJ
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Macy's full-time (More than 8 years)

    Pros

    Steady work, could choose shifts, steady pay check enjoyed my job.

    Cons

    Overbearing store mngmt, company is doing bad. Remaining people don't know what day will be their last. Layoffs every year. More stores will close not if its when. When stores close in your area you will be laid off. Macy's not what it use to be.

    Advice to Management

    Was alright till you get laid off unexpectedly out of no where than escorted to your car. The company as a whole is doing bad and expect more layoffs. The only people that are safe are upper mngmt. Being on the team is good till its your time to get laid off.


  5. Helpful (2)

    "Operation Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Operations Manager in Jersey City, NJ
    Current Employee - Operations Manager in Jersey City, NJ
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Macy's full-time (More than a year)

    Pros

    Store discount and I worked with some great people who are dedicated.

    Cons

    The financial status of Macy's has created a panic situation with regard to resources to accomplish the workload. Expectations are beyond unrealistic. Work/life balance dos not exist. Running out of bags, paper, pens, and most supplies because supply budgets are drastically cut. Store leaders are burdened with impossible expectations and give no support from executive leadership. In fact by contrast, store leaders are constantly being slammed with negative feedback and threats.

    Advice to Management

    Recognize that you have dedicated ad talented people working for you that are not responding to being blamed for the failure of the company.


  6. "Not a place to work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Associate/Cashier in Jersey City, NJ
    Former Employee - Sales Associate/Cashier in Jersey City, NJ
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Macy's part-time (More than a year)

    Pros

    Their are no pros little pay with expectations that's too high for managers that don't train properly and the managers are so unprofessional they will gossip and tell the whole store your business

    Cons

    The managers don't care about their employees they don't explain anything to you they just show you videos and put you on the floor they expect to much from you with broken equipment an low staff managers are never on the floor they fire people for reasons that could have been prevented if they did they job right and gave them proper training

    Advice to Management

    Stop firing people because you don't do your job correctly if you train and you have an employee that goes above mad beyond and you still fire they because you didn't do your job right. It wrong


  7. "Macys Experience"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Jersey City, NJ
    Current Employee - Anonymous Employee in Jersey City, NJ

    I have been working at Macy's (More than 3 years)

    Pros

    They have a great flexible schedule

    Cons

    Employees at the Jersey City, NJ location are not appreciated, trying to get a promotion and move up is EXTREMELY hard, they rather have people from other stores and from outside take positions that employees from the same store can benefit from.

    Advice to Management

    Take care of the employees there.

  8. "Asset Protection"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Asset Protection Officer in Jersey City, NJ
    Former Employee - Asset Protection Officer in Jersey City, NJ
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Macy's full-time (More than a year)

    Pros

    20% Discount. Access to some good resources and other discounts. Learned a lot. Get to see all sides of the businesss.

    Cons

    High turnover for officers and management so always hiring. Lack of communication. Little work life balance. Low pay. Expensive health benefits.


  9. "Hours and flexability"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Associate (Seasonal) in Jersey City, NJ
    Former Employee - Sales Associate (Seasonal) in Jersey City, NJ
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Its very easy to pick your own hours and change them . the most flexible system I've seen giving the employee charge of their own time slots.

    Cons

    you can move around so much that the new sales person in the new department doesn't have a goal or set of job responsibilities.

    Advice to Management

    give every one a task at start of shift so there are no arguments over who does what.


  10. "Senior Assistant Merchant"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Jersey City, NJ
    Current Employee - Anonymous Employee in Jersey City, NJ
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at Macy's (Less than a year)

    Pros

    Good work life balance. Respectable upper level management.

    Cons

    Not enough assistance. No benefits. Not enough money.

    Advice to Management

    More benefits & incentives.


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