Macy's Reviews in Kansas City, MO | Glassdoor

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Macy's Kansas City Reviews

Updated January 10, 2018
52 reviews

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Kansas City, MO Area

2.7
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Approve of CEO
Macy's CEO Jeff Gennette
Jeff Gennette
2 Ratings

52 Employee Reviews

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Pros
Cons
  • Work life balance is nonexistent within a salaried position (in 372 reviews)

  • Poor management - pushing Macys credit cards - doesn't care about their associates (in 848 reviews)

More Pros and Cons

  1. "Selling Associate"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Selling Specialist in Overland Park, KS
    Current Employee - Selling Specialist in Overland Park, KS
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Macy's part-time (More than 10 years)

    Pros

    Flexible work hours and a nice work atmosphere.

    Cons

    Pay is lower than other area retailers.


  2. "Rotten company to work for"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Associate in Leawood, KS
    Current Employee - Sales Associate in Leawood, KS
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Macy's full-time (More than 8 years)

    Pros

    Coworkers and thats about all

    Cons

    Managers, lack of honest pay raises, Last Act, fulfillment, corporates attitude toward brick and mortar stores, no integrity, always cutting jobs, no room to advance, managers and directors get paid for medical Leave of Absence.(associates dont), Company would rather you leave than accommodate a Dr's request.

    Advice to Management

    Get rid of the overpaid directors and managers who sit in their NY or OH offices all day and really don't have a clue of how things work in the stores. Stick them behind a register by themselves and let them deal with angry customers all day. Show the hard working associates some appreciation (my store didn't while other stores celebrated their employees). Get rid of the Last Act garbage as it cheapens the feel of the store.

  3. "Merchandising team lead"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Merchandising Team Lead in Kansas City, MO
    Current Employee - Merchandising Team Lead in Kansas City, MO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Macy's full-time (More than a year)

    Pros

    Retail offers flexible hours if you need it, coworkers are close and friendly, some management are very helpful and patient during training.

    Cons

    lack of growth, wage gaps, vacation time, benefits

    Advice to Management

    better wages for those who have been there longer.


  4. "Easy Money"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Specialist in Overland Park, KS
    Current Employee - Specialist in Overland Park, KS
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at Macy's full-time (Less than a year)

    Pros

    decent pay for first job $9/hour

    Cons

    customers are insane, very strenuous work, policy always changing,favoritism to those who open credit cards with customers.

    Advice to Management

    communicate better with your staff


  5. "Not worth the time"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Associate in Independence, MO
    Former Employee - Sales Associate in Independence, MO
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Macy's full-time (Less than a year)

    Pros

    Discounts are decent as they are on top of sale prices

    Cons

    Very little opportunity for career advancement
    Gave little notice concerning benefits.


  6. "Time at Macy's"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Support Specialist in Prairie Village, Johnson, KS
    Former Employee - Support Specialist in Prairie Village, Johnson, KS
    Doesn't Recommend
    Negative Outlook

    I worked at Macy's part-time (More than 3 years)

    Pros

    Learn to work in a corporate environment, working as a team to get the job done. Learn to rely on co-workers, and when to ask for help from others. Satisfaction helping others, including customers and co-workers throughout the store.

    Cons

    No real direction overall of keeping standards. The hierarchy of leadership was poor. Hours could be pretty inflexible and availability only goes so far. Dissatisfaction internally was dealt with poorly. Department employees had problems being asked to do something outside what they considered they spectrum of tasks, even though it was stressed that everyone needed to be able to do most tasks. Would not recommend for upward mobility.

    Advice to Management

    Find managers that are willing to sell the idea of working as a whole store to get the job done. Do not rely on a few individuals that will be willing to do the jobs while everyone else stands around. Make sure your leaders are able to do the work they want others to do.


  7. "GREAT MANAGERS!"

    StarStarStarStarStar
    Former Employee - Full Time Sales Associate in Overland Park, KS
    Former Employee - Full Time Sales Associate in Overland Park, KS
    Recommends

    I worked at Macy's (Less than a year)

    Pros

    Great co-workers all are team players. The managers are very approachable and fun to work with.

    Cons

    They need someone to work on fitting rooms. It's always a mess, especially on big sales day.

  8. Helpful (1)

    "Racist employees"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Seasonal Sales Associate in Kansas City, MO
    Former Employee - Seasonal Sales Associate in Kansas City, MO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Macy's part-time (Less than a year)

    Pros

    Employee discount, the store is indoors

    Cons

    At the Kansas City Metro North store the human resource person and a male manager couldn't believe I a part time seasonal black female had a Macy's credit card. They both asked me twice. The fragrance and makeup counter was so hostile for me as well as the black customers.

    Advice to Management

    Try to do seminars for the employees on diversity and inclusion. It's the reason I quit, it was the most overtly racist place I had ever worked.


  9. "Stock lead manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Overland Park, KS
    Former Employee - Anonymous Employee in Overland Park, KS
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Macy's full-time (More than 3 years)

    Pros

    Working with people and learning.

    Cons

    Working 22 hours straight thats about it

    Advice to Management

    Geting along having patience and making sure to over look what you do and everybody


  10. "Best place to start the carrier"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Lancome Beauty Advisor in Kansas City, KS
    Former Employee - Lancome Beauty Advisor in Kansas City, KS
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Macy's full-time (More than 5 years)

    Pros

    You get to practice your English if you're newbie in US. If you smile and greet the customers , you always be the best employee . Because customers like good smiling employers to help them even your English is bad. Benefits are awesome! You get to
    Pay very little amount for clothes and other stuffs after your Employee discounts, coupons , and employers only macys money .loved using those macys money 👍🏼

    Cons

    Didn't like forcing every each customers to open a macys credit card


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