Macy's Reviews in Los Angeles, CA | Glassdoor

Macy's Los Angeles Reviews

Updated January 14, 2019
648 reviews

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Los Angeles, CA Area

3.1
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Macy's CEO Jeff Gennette
Jeff Gennette
61 Ratings

648 Employee Reviews

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Pros
Cons
More Pros and Cons

  1. "Shoe expeditor"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Cerritos, CA
    Current Employee - Anonymous Employee in Cerritos, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Macy's part-time

    Pros

    Pay is decent, store discount, easy and fun

    Cons

    Very little hours they give you, everything else is great.

    Advice to Management

    It would be nice if you gave us more hours and not hire more people


  2. "I really enjoyed working here"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Retail Sales Associate in Glendale, CA
    Former Employee - Retail Sales Associate in Glendale, CA
    Recommends
    Positive Outlook

    I worked at Macy's part-time (More than 5 years)

    Pros

    The discounts and benefits were awesome

    Cons

    Only women were promoted most of the time

    Advice to Management

    Please be on the floor more often, talk to your associates and see what they need, most of the times most associates go over their 5th hr because their is no coverage

  3. "Seasonal Sales Associate"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Seasonal Sales Associate in Brea, CA
    Current Employee - Seasonal Sales Associate in Brea, CA
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at Macy's part-time (Less than a year)

    Pros

    Schedule flexibility, lengthy breaks, always something new

    Cons

    No sense of team, low pay


  4. "Corporate"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Manager in Westminster, CA
    Current Employee - Sales Manager in Westminster, CA
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    I have been working at Macy's full-time (More than 3 years)

    Pros

    Advancement opportunities available due to high turnover

    Cons

    Inflexible scheduling, understaffed, expect more and more with fewer tools

    Advice to Management

    Be more sensitive to your hard working people


  5. "Not a relaxed setting, not terrible"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Retail Sales Associate in Sherman Oaks, CA
    Former Employee - Retail Sales Associate in Sherman Oaks, CA
    Doesn't Recommend
    Positive Outlook
    No opinion of CEO

    I worked at Macy's part-time (Less than a year)

    Pros

    Spacious environment for hands-on work. Micro management is a thing, there will be co-workers who will offer input or direction if you lack. Maybe not in the best way at times, but not awful if you are assertive to your needs.

    Cons

    It’s easy to get treated like just another employee here. Hard work is overlooked if there is seniority against it. Negative environment. It felt like high school and the management seemed clueless like they were just rehearsing lines over and over with no meaning.

    Advice to Management

    Don’t convince yourself it’s amazing here when there is a lot of important values getting oversees from young employees. I think the split of customer service and basic organization of store can get lost in translation easily.


  6. Helpful (1)

    "Good experience, not my cup of tea"

    StarStarStarStarStar
    Former Employee - Management Intern in Los Angeles, CA
    Former Employee - Management Intern in Los Angeles, CA

    Pros

    learn a lot in a short period of time

    Cons

    unpredictable schedule, inconsistent mentorship, relatively low pay


  7. Helpful (1)

    "can be a good first job"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Associate in Northridge, CA
    Former Employee - Sales Associate in Northridge, CA

    I worked at Macy's full-time (Less than a year)

    Pros

    friendly coworkers, dress code and a decent break room.

    Cons

    no real management, low pay, they overwork you, and they get mad if you work over time.

  8. "Retail associate"

    StarStarStarStarStar
    • Career Opportunities
    • Comp & Benefits
    Former Employee - Retail Sales Associate in Culver City, CA
    Former Employee - Retail Sales Associate in Culver City, CA
    Recommends
    Positive Outlook

    I worked at Macy's part-time (More than 3 years)

    Pros

    Potential commission
    Flexible hours
    Transfer between departments
    Pay increase

    Cons

    Other employees steal customers
    High competition due to commission

    Advice to Management

    make everyone commission or none at all
    Too many associates taking other employees customers


  9. Helpful (1)

    "Sales Associate"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Associate in Newport Beach, CA
    Former Employee - Sales Associate in Newport Beach, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Macy's full-time (More than 5 years)

    Pros

    Seeing what is new in the fashion industry before it comes out!
    Getting to know clients and help them find the best fashions!
    Flexible hours!

    Cons

    Not enough sales associates to help customers!
    Pressured to open credit cards!

    Advice to Management

    Can be a fun place to work,but pressure to open credit cards is a real downer!
    Not enough sales associates makes customers grumpy!


  10. "Okay"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Associate in Lawndale, CA
    Former Employee - Sales Associate in Lawndale, CA
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Macy's full-time (More than a year)

    Pros

    Opportunity to grow, perks, discounts.

    Cons

    A lot of the employees can be catty.

    Advice to Management

    Learn to listen to listen when employees are having issues.
    HR could be better as well.


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