Macy's Reviews in Los Angeles, CA | Glassdoor

Macy's Los Angeles Reviews

Updated April 13, 2018
606 reviews

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Los Angeles, CA Area

3.0
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Macy's CEO Jeff Gennette
Jeff Gennette
44 Ratings

606 Employee Reviews

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Pros
Cons
  • Work life balance is nonexistent within a salaried position (in 384 reviews)

  • Did I mention the forceful pushing of Macy's credit cards (in 858 reviews)

More Pros and Cons

  1. "Lead Supervisor"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Lead in Costa Mesa, CA
    Former Employee - Lead in Costa Mesa, CA
    Recommends
    Neutral Outlook
    Approves of CEO

    I worked at Macy's full-time (More than 5 years)

    Pros

    Hours were great, and ins was good

    Cons

    Holidays and Inventory was very hard

    Advice to Management

    listen to employees they deal with the customers every day, they have alot more too do then just help customers.


  2. "Nice place"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Store Manager in Beverly Hills, CA
    Current Employee - Store Manager in Beverly Hills, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Macy's full-time (More than 5 years)

    Pros

    Wonderful place to work at all times

    Cons

    No cons at all, beautiful company

    Advice to Management

    great people

  3. "Staffing fiasco"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Fitting Room Associate in Brea, CA
    Current Employee - Fitting Room Associate in Brea, CA
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at Macy's (More than a year)

    Pros

    -Ability to advertise and offer covers for shifts online.
    -General sense of camaraderie among hourly staff.

    Cons

    -Staffing at this location is horrible, leaving other associates to take on more for lack of people. People are not being hired, and there are constant callouts.
    -I was referred to by a sexist term by a coworker and there have been no consequences for that employee.
    -Often pulled to work out of department in areas where there is no coverage. I have many times been stuck covering at a register when I'm a fitting room associate.
    -I've several times been scheduled outside of my given availability.

    Advice to Management

    Do not change schedules last minute.
    Respect employees given availability.
    Hire more people!
    Listen to and address employee concerns more effectively.


  4. "Sales Associate"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Associate in Costa Mesa, CA
    Current Employee - Sales Associate in Costa Mesa, CA
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at Macy's full-time (More than a year)

    Pros

    Flexible scheduling system done online

    Cons

    Low pay for the amount of work tasks given.

    Advice to Management

    Treat employees better, hire more staff


  5. "Unappreciative Store Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Associate in Brea, CA
    Current Employee - Associate in Brea, CA
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at Macy's full-time (Less than a year)

    Pros

    Flexible schedules. Good benefits. Great environment. Great discounts.

    Cons

    Bad Management. Unorganized. Rude managers. No day plans. Unappreciative.

    Advice to Management

    Respect your employees and take some management classes.


  6. "Nice Place to Start"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Floor Team Member in Los Angeles, CA
    Former Employee - Sales Floor Team Member in Los Angeles, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Macy's part-time (Less than a year)

    Pros

    Overall they are a laid back company so it is a nice place to start if you are looking for a temp job or new to retail.

    Cons

    Not always enough hours, information flowed down hill but it is kind of confusing at times, because people never leave it is hard to move up.

    Advice to Management

    Help employees develop the future they want to see while incorporating them into the future direction of the organization.


  7. "They won’t last long"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Commissioned Sales Associate in Brea, CA
    Former Employee - Commissioned Sales Associate in Brea, CA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Macy's part-time (More than a year)

    Pros

    Easy to swap or advertise your shifts. Good discounts.

    Cons

    Scheduling is a nightmare. Done by a computer who won’t care if you’re by yourself on Black Friday for 10 hours. No coverage when you’re alone, HR never calls people in if they want to pick up shifts. You’re required to work when they need you, you have no choice. Can’t even get someone to cover you who isn’t working if it’s a key day. Management is a joke. They let go so many employees so the stores are skeletons. Macy’s won’t last long.

    Advice to Management

    Treat your employees as people not cattle. You should be giving good employees raises.

  8. "Sales Associate"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in La Puente, CA
    Former Employee - Anonymous Employee in La Puente, CA

    Pros

    you can add your hours, call out, or request days off all online rather than submitting it in person

    Cons

    a lot of stealing, dirty, old Macys shopping center


  9. "Good place minus customers"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Asset Protection Associate in Cerritos, CA
    Former Employee - Asset Protection Associate in Cerritos, CA
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Macy's part-time (More than a year)

    Pros

    Flexible Schedule
    Helpful Co-Workers
    Good Management

    Cons

    Limited Chance to Move up
    Terrible Customers
    Loss Prevention have limited powers

    Advice to Management

    Have Asset Protection with more training
    More security


  10. "Seasonal Temporary Sales Associate"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Temporary Sales Associate in Westminster, CA
    Current Employee - Temporary Sales Associate in Westminster, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Macy's part-time (More than a year)

    Pros

    The atmosphere is beautiful which includes very friendly, patient, helpful, supportive staff which are great teachers except when they are extremely busy and over their heads during the holidays. I had to keep asking for help as I was somewhat thrown into the lion's den.

    Cons

    The pay could be better. We live in expensive big cities.

    Advice to Management

    Commissions!


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