Macy's Reviews in Los Angeles, CA | Glassdoor

Macy's Los Angeles Reviews

Updated November 15, 2017
567 reviews

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Los Angeles, CA Area

3.1
StarStarStarStarStar
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Approve of CEO
Macy's CEO Jeff Gennette
Jeff Gennette
28 Ratings

567 Employee Reviews

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Pros
Cons
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  1. Helpful (1)

    "overall amazing experience from the jump"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Connection Center Associate in Santa Monica, CA
    Former Employee - Connection Center Associate in Santa Monica, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Macy's full-time (Less than a year)

    Pros

    amazing pay, great coworkers, amazing work environment

    Cons

    No cons honestly for macys jobs or management

    Advice to Management

    Nothing, i think you are an amazing company who treats their workers with the up most respect.


  2. "Cashier"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Los Angeles, CA
    Former Employee - Anonymous Employee in Los Angeles, CA
    Doesn't Recommend
    Positive Outlook
    Disapproves of CEO

    I worked at Macy's part-time (Less than a year)

    Pros

    They give you company credit!

    Cons

    They don't give good hours

    Advice to Management

    Stop randomly humiliating people

  3. "Plenty opportunity to grow"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Asset Protection Detective in Los Angeles, CA
    Current Employee - Asset Protection Detective in Los Angeles, CA
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at Macy's (Less than a year)

    Pros

    The opportunity to grow is there... but it can depend on how good you're management team is.

    Cons

    Technology is well below the market standard. Pay is below the market standard as well.

    Advice to Management

    If you want to stop people from moving to other companies, start paying your detectives as well as they do.


  4. "Sales Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Manager in Orange, CA
    Former Employee - Sales Manager in Orange, CA
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    I worked at Macy's full-time (More than a year)

    Pros

    - lots of exposure to different departments
    - good coworkers

    Cons

    - nature of retail is that there's no work-life balance
    - stores often understaffed


  5. Helpful (1)

    "Sales associate"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Associate in North Hollywood, CA
    Former Employee - Sales Associate in North Hollywood, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Macy's part-time (More than a year)

    Pros

    The hours are flexible you can make your own hours.

    Cons

    They push you too hard to try and make the customers get a Macy card


  6. "Sales associate is the best ever"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Associate in Los Angeles, CA
    Former Employee - Sales Associate in Los Angeles, CA
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Macy's part-time (More than a year)

    Pros

    fast-paced, hard, a lot of work, knowledge.

    Cons

    too much things to deal with on a busy day

    Advice to Management

    too critical on macy's cards


  7. "Seasonal Sales Associate"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Associate/Cashier in Costa Mesa, CA
    Former Employee - Sales Associate/Cashier in Costa Mesa, CA
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Macy's full-time

    Pros

    -The Discounts you get as a employee topped with the in store sales.
    -Good if your still in school you essentially assign your own shifts.

    Cons

    - Management really pushes employees to sign up customers to their abysmal credit card. If goals are not met expect to be pestered with wishy washy managers.

    Advice to Management

    Returns are downright abused by everyone and their mother. Macy's needs a stricter policy to avoid loss.

  8. "Impeccable Culture"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Seasonal in Topanga, CA
    Current Employee - Seasonal in Topanga, CA
    Recommends
    Approves of CEO

    I have been working at Macy's part-time

    Pros

    The professional culture and work ethics of staff and superiors are great. Teamwork is observed. The flexibility of schedule is one of the best systems with Macy's.

    Cons

    None so far. Working with Macy's offer great advancements.

    Advice to Management

    Thank you for your missions and visions!


  9. "Terrible, keep your options open"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Beauty Advisor in Los Angeles, CA
    Former Employee - Beauty Advisor in Los Angeles, CA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Macy's (Less than a year)

    Pros

    40 percent discount certain times a year in cosmetics and fragrances, gratis if you work for a particular line

    Cons

    They will sell you the job with commission which is 3 percent in cosmetics and by no means a stable form of income or benefits. You will not always have the necessary supplies to deliver the best customer service possible. The pay is bad and the clientele is terrible. You will be expected to perform impeccably and will not be recognized or compensated.
    You do not get health insurance, you pay for it. You must use a Macys credit or pre paid card to receive the employee discount. They will reimburse you on your statement and they will not always do it accurately. If you're a student or just someone who is looking to make a quick buck, part time or flex positions is the way to go. There is no work/life balance otherwise and it's not worth being there full time!

    Advice to Management

    The employees are not there to do favors or work for free. You will have better results if you value their hard work and will see less turnover and a better magic score!


  10. "Scheduling nightmare"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Fitting Room Associate in Brea, CA
    Current Employee - Fitting Room Associate in Brea, CA
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at Macy's part-time (More than a year)

    Pros

    -Great coworkers
    -Supportive environment
    -Usually left to preform work according to how you see best

    Cons

    -Scheduling disaster! Currently my department is running off a piece of paper with changes made in pen instead of the online schedule. We sometimes don't know our schedule for one day until the day before.

    -Zero flexibility. If you're a student or have children, don't expect them to be accommodating.

    -Weekends are always completely open availability.

    -Often workers are given the online schedule, then last minute given an altered paper schedule with increased hours some can't work because of previous commitments made based on the online schedule.

    -Safety hazards in this location (malfunctioning elevator/escalator) are not being addressed.

    Advice to Management

    Do not jerk your workers around with the scheduling. Give one schedule and stick with it.
    Ask workers if they want extended hours instead of forcing the hours on them.
    Fix the safety issues in the store.
    Encourage cross department unity.
    Be understanding of employee commitments outside work and of their needs.


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