Macy's Reviews in Los Angeles, CA | Glassdoor

Macy's Los Angeles Reviews

Updated October 16, 2018
635 reviews

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Los Angeles, CA Area

3.1
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Macy's CEO Jeff Gennette
Jeff Gennette
59 Ratings

635 Employee Reviews

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Pros
Cons
  • "Work life balance is nonexistent within a salaried position" (in 400 reviews)

  • "Did I mention the forceful pushing of Macy's credit cards" (in 875 reviews)

More Pros and Cons

  1. "Shoe expeditor"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Cerritos, CA
    Current Employee - Anonymous Employee in Cerritos, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Macy's part-time

    Pros

    Pay is decent, store discount, easy and fun

    Cons

    Very little hours they give you, everything else is great.

    Advice to Management

    It would be nice if you gave us more hours and not hire more people


  2. "sales associate"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    Current Employee - Sales Associate in Costa Mesa, CA
    Current Employee - Sales Associate in Costa Mesa, CA

    I have been working at Macy's full-time (More than 3 years)

    Pros

    Potential advancement with in company

    Cons

    Long hours, crazy shifts. Not so flexible.

  3. "Ladies Shoes Sales Associate (Commission) of Macy - Hourly"

    StarStarStarStarStar
    Former Employee - Ladies Shoes Sales Associate (Commission) of Macy in Santa Clarita, CA
    Former Employee - Ladies Shoes Sales Associate (Commission) of Macy in Santa Clarita, CA

    I worked at Macy's part-time (Less than a year)

    Pros

    The hours were relatively flexible and the coworkers were willing to answer any questions I had. The employee discount was great.

    Cons

    Didn't spend a lot of time training. There was one time where I was asked to come in before opening and was asked to do a task that I had not been trained on. (Scanning the RFID on the shoes that out on display).


  4. "Sales associate"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Associate in Brea, CA
    Former Employee - Sales Associate in Brea, CA
    Disapproves of CEO

    I worked at Macy's full-time (More than 3 years)

    Pros

    Employee discount. Meet new people. Easy and fast paced. Benefits were good.

    Cons

    New management. Needs work especially the store manager. not flexible with school.

    Advice to Management

    Store manager needs to be more friendlier. Management needs to stop micromanaging. Support associates. Less district visits whom dont appreciate associates hard work. Treat everyone equal. And look at the associate hard work and recognize them. Not just one person. .let people grow in the company based on their work ethics and not based on how many points they have.


  5. Helpful (1)

    "Fun job as a college student"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Holiday Sales Associate in Downey, CA
    Former Employee - Holiday Sales Associate in Downey, CA
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Macy's part-time (Less than a year)

    Pros

    Flexible, works with student life balance, fun

    Cons

    Short hours, not enough pay, you do work outside of fragrances if they need you

    Advice to Management

    Don’t hire too many people into seasonal fragrances, there were too many people who didn’t know what to do while at work. Finish the Associate training. Did not receive on the floor training.


  6. "Horrible"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Cosmetics Sales Associate in Glendale, CA
    Former Employee - Cosmetics Sales Associate in Glendale, CA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Macy's part-time (Less than a year)

    Pros

    Good discount, easy uniform, great with breaks and lunches

    Cons

    Horrible department managers, lack of hours, brand coordinators are so demanding and dont follow procedures.

    Advice to Management

    Be more open minded


  7. "Macy's review"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Receiving Associate in Valencia, CA
    Former Employee - Receiving Associate in Valencia, CA
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Macy's part-time (Less than a year)

    Pros

    Discount and room to move

    Cons

    fast pace, too much work too little pay

  8. "Too much work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Laguna Hills, CA
    Former Employee - Anonymous Employee in Laguna Hills, CA
    Neutral Outlook
    No opinion of CEO

    I worked at Macy's part-time (Less than a year)

    Pros

    You get 20% employee discount

    Cons

    They do not schedule enough staff, and they expect you to do the tasks that require 2-3 people, so you are always busy and the customers are always angry at you cause they have waited along time for your help


  9. "Sales Associate"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Santa Clarita, CA
    Former Employee - Anonymous Employee in Santa Clarita, CA
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Macy's full-time (More than a year)

    Pros

    The Commission was amazing if you can handle the competitive environment and build your clientele. Great option to pick up more hours when you want. Great position if you are self-sufficient.

    Cons

    Cosmetic manager is completely inexperienced especially in sales and never stepped up to customer complaints. Counter manager would say one thing when brand representative was there and the complete opposite when she left. Super slow on the cosmetic and fragrance part of the store during the week except during special events.

    Advice to Management

    Management needs to step up more in every aspect. Cosmetic manager should put more effort into sales because a big part of store revenue is made from that department. I have never seen her interact with a customer. Cosmetic manager creates an environment of favoritism and needs to work on relationships with customers as well as her own team.


  10. "Cool Coworkers, Horrible Corporate Expectations"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Associate in Westminster, CA
    Current Employee - Sales Associate in Westminster, CA
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I have been working at Macy's full-time (More than a year)

    Pros

    Decent discounts, decent benefits, 1 hour lunches

    Cons

    Too much work for one sales associate to effectively work their area; constant battle between maintaining area or only checking out customers, especially in high traffic areas of the store.

    Advice to Management

    Management in store needs to be more proactive with associates to give associates much needed attention, but I do know managers and the like have a lot on their plate as well. For higher ups- a better work force would be a thing if their was more workers during peak hours of the store to help elevate the pressure.


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