Macy's Reviews in Los Angeles, CA | Glassdoor
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    Macy's Los Angeles Reviews

    Updated April 13, 2018
    606 reviews

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    Los Angeles, CA Area
    3.0
    StarStarStarStarStar
    Rating TrendsRating Trends
    Recommend to a friend
    Approve of CEO
    Macy's CEO Jeff Gennette
    Jeff Gennette
    44 Ratings

    606 Employee Reviews

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    Pros
    Cons

    • Work life balance is nonexistent within a salaried position (in 384 reviews)

    • Did I mention the forceful pushing of Macy's credit cards (in 858 reviews)

    More Pros and Cons

    1. "Lead Supervisor"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Former Employee - Lead in Costa Mesa, CA
      Former Employee - Lead in Costa Mesa, CA
      Recommends
      Neutral Outlook
      Approves of CEO

      I worked at Macy's full-time (More than 5 years)

      Pros

      Hours were great, and ins was good

      Cons

      Holidays and Inventory was very hard

      Advice to Management

      listen to employees they deal with the customers every day, they have alot more too do then just help customers.

    2. "Nice place"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Current Employee - Store Manager in Beverly Hills, CA
      Current Employee - Store Manager in Beverly Hills, CA
      Recommends
      Positive Outlook
      Approves of CEO

      I have been working at Macy's full-time (More than 5 years)

      Pros

      Wonderful place to work at all times

      Cons

      No cons at all, beautiful company

      Advice to Management

      great people

      3. Join the Macy's team
      See Our Latest Jobs

    3. "Staffing fiasco"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Current Employee - Fitting Room Associate in Brea, CA
      Current Employee - Fitting Room Associate in Brea, CA
      Doesn't Recommend
      Negative Outlook
      No opinion of CEO

      I have been working at Macy's (More than a year)

      Pros

      -Ability to advertise and offer covers for shifts online.
      -General sense of camaraderie among hourly staff.

      Cons

      -Staffing at this location is horrible, leaving other associates to take on more for lack of people. People are not being hired, and there are constant callouts.
      -I was referred to by a sexist term by a coworker and there have been no consequences for that employee.
      -Often pulled to work out of department in areas where there is no coverage. I have many times been stuck covering at a register when I'm a fitting room associate.
      -I've several times been scheduled outside of my given availability.

      Advice to Management

      Do not change schedules last minute.
      Respect employees given availability.
      Hire more people!
      Listen to and address employee concerns more effectively.

    4. "Sales Associate"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Current Employee - Sales Associate in Costa Mesa, CA
      Current Employee - Sales Associate in Costa Mesa, CA
      Doesn't Recommend
      Neutral Outlook
      No opinion of CEO

      I have been working at Macy's full-time (More than a year)

      Pros

      Flexible scheduling system done online

      Cons

      Low pay for the amount of work tasks given.

      Advice to Management

      Treat employees better, hire more staff

    5. "Unappreciative Store Manager"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Current Employee - Associate in Brea, CA
      Current Employee - Associate in Brea, CA
      Doesn't Recommend
      Negative Outlook
      No opinion of CEO

      I have been working at Macy's full-time (Less than a year)

      Pros

      Flexible schedules. Good benefits. Great environment. Great discounts.

      Cons

      Bad Management. Unorganized. Rude managers. No day plans. Unappreciative.

      Advice to Management

      Respect your employees and take some management classes.

    6. "Nice Place to Start"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Former Employee - Sales Floor Team Member in Los Angeles, CA
      Former Employee - Sales Floor Team Member in Los Angeles, CA
      Recommends
      Positive Outlook
      Approves of CEO

      I worked at Macy's part-time (Less than a year)

      Pros

      Overall they are a laid back company so it is a nice place to start if you are looking for a temp job or new to retail.

      Cons

      Not always enough hours, information flowed down hill but it is kind of confusing at times, because people never leave it is hard to move up.

      Advice to Management

      Help employees develop the future they want to see while incorporating them into the future direction of the organization.

    7. "They won’t last long"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Former Employee - Commissioned Sales Associate in Brea, CA
      Former Employee - Commissioned Sales Associate in Brea, CA
      Doesn't Recommend
      Negative Outlook
      Disapproves of CEO

      I worked at Macy's part-time (More than a year)

      Pros

      Easy to swap or advertise your shifts. Good discounts.

      Cons

      Scheduling is a nightmare. Done by a computer who won’t care if you’re by yourself on Black Friday for 10 hours. No coverage when you’re alone, HR never calls people in if they want to pick up shifts. You’re required to work when they need you, you have no choice. Can’t even get someone to cover you who isn’t working if it’s a key day. Management is a joke. They let go so many employees so the stores are skeletons. Macy’s won’t last long.

      Advice to Management

      Treat your employees as people not cattle. You should be giving good employees raises.

    8. "Sales Associate"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Former Employee - Anonymous Employee in La Puente, CA
      Former Employee - Anonymous Employee in La Puente, CA

      Pros

      you can add your hours, call out, or request days off all online rather than submitting it in person

      Cons

      a lot of stealing, dirty, old Macys shopping center

    9. "Good place minus customers"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Former Employee - Asset Protection Associate in Cerritos, CA
      Former Employee - Asset Protection Associate in Cerritos, CA
      Doesn't Recommend
      Negative Outlook
      No opinion of CEO

      I worked at Macy's part-time (More than a year)

      Pros

      Flexible Schedule
      Helpful Co-Workers
      Good Management

      Cons

      Limited Chance to Move up
      Terrible Customers
      Loss Prevention have limited powers

      Advice to Management

      Have Asset Protection with more training
      More security

    10. "Seasonal Temporary Sales Associate"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Current Employee - Temporary Sales Associate in Westminster, CA
      Current Employee - Temporary Sales Associate in Westminster, CA
      Recommends
      Positive Outlook
      Approves of CEO

      I have been working at Macy's part-time (More than a year)

      Pros

      The atmosphere is beautiful which includes very friendly, patient, helpful, supportive staff which are great teachers except when they are extremely busy and over their heads during the holidays. I had to keep asking for help as I was somewhat thrown into the lion's den.

      Cons

      The pay could be better. We live in expensive big cities.

      Advice to Management

      Commissions!

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