Macy's Reviews in Los Angeles, CA | Glassdoor

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Macy's Los Angeles Reviews

Updated February 16, 2018
591 reviews

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Los Angeles, CA Area

3.1
StarStarStarStarStar
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Recommend to a friend
Approve of CEO
Macy's CEO Jeff Gennette
Jeff Gennette
37 Ratings

591 Employee Reviews

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Pros
Cons
  • Work life balance is nonexistent within a salaried position (in 372 reviews)

  • Poor management - pushing Macys credit cards - doesn't care about their associates (in 848 reviews)

More Pros and Cons

  1. "Great place to start"

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Associate in Long Beach, CA
    Former Employee - Sales Associate in Long Beach, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Macy's full-time

    Pros

    Great owners, amazing place to work

    Cons

    None- over great place for someone starting in the work place


  2. "Good environment"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Associate in Azusa, CA
    Current Employee - Sales Associate in Azusa, CA

    I have been working at Macy's part-time (More than a year)

    Pros

    Good environment to work;

    Cons

    Don 't get good hours to work. Really slow

    Advice to Management

    Give chance to hard workers; not dumb people and don't be racist

  3. "Lead Supervisor"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Lead in Costa Mesa, CA
    Former Employee - Lead in Costa Mesa, CA
    Recommends
    Neutral Outlook
    Approves of CEO

    I worked at Macy's full-time (More than 5 years)

    Pros

    Hours were great, and ins was good

    Cons

    Holidays and Inventory was very hard

    Advice to Management

    listen to employees they deal with the customers every day, they have alot more too do then just help customers.


  4. "Human Resources"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Human Resources in Los Angeles, CA
    Former Employee - Human Resources in Los Angeles, CA
    Recommends
    Neutral Outlook
    Approves of CEO

    I worked at Macy's full-time (More than 10 years)

    Pros

    There is room for advancement and if you are relocatable you can move quickly thru the positions. Always something different each day which is great, lots of exposure to different aspects within HR.

    Cons

    Work life balance is a struggle, you will always work the holidays and it gets tedious working on Thanksgiving when you want to be home with your family.


  5. "Beauty Advisor"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Beauty Advisor in Simi Valley, CA
    Former Employee - Beauty Advisor in Simi Valley, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Macy's part-time (More than a year)

    Pros

    Very sociable, friendly staff and employees, awesome environment!

    Cons

    Pay is not amazing, got fired for an innocent mistake

    Advice to Management

    Let employees make mistakes and teach them to be better, don't throw them out.


  6. "Receiving"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Shipping and Receiving Associate in Los Angeles, CA
    Former Employee - Shipping and Receiving Associate in Los Angeles, CA
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at Macy's part-time (Less than a year)

    Pros

    Paid Breaks, Works with your schedule , motivated by co workers, Knowing you satisfied the customers shopping experience is a good feeling !

    Cons

    Gets slow after the season which means less hours for you. You have to have patience in this job and have deadlines.


  7. Helpful (1)

    "Positive Experience"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Receiving Associate in Arcadia, CA
    Former Employee - Receiving Associate in Arcadia, CA
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Macy's part-time (More than a year)

    Pros

    Hours were flexible, Management was effective. Working conditions were good.

    Cons

    Hours may be extended due to lack of workers on hand.

  8. "Seasonal Ringer"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Macy's Seasonal Sales Associate in Arcadia, CA
    Former Employee - Macy's Seasonal Sales Associate in Arcadia, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Macy's part-time (Less than a year)

    Pros

    Some of the best reasons to work at Macys is because you get ate learn a lot of new things in different areas.

    Cons

    Some of the downsides working at Macys was getting rude customers.

    Advice to Management

    Give more hours.


  9. "support associate"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Support Associate in Pasadena, CA
    Former Employee - Support Associate in Pasadena, CA
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at Macy's part-time (More than a year)

    Pros

    good management, supportive environment, showed effort to display employee appreciations

    Cons

    scheduling conflicts, lack of hours


  10. "Sales Associate"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Associate in Burbank, CA
    Current Employee - Sales Associate in Burbank, CA
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at Macy's part-time (More than a year)

    Pros

    The people in my store are friendly, and the associate discount is nice. Macy's has the structure in place to be a really great employer with social and community impact.

    Cons

    That said, the resources within that structure are underutilized. Corporate pressure for profit causes local managers to make decisions that leave stores under-staffed and, therefore, staff overworked. It is impossible to provide the best service possible when doing the job of three people, and the customers feel the lack, shop less, then corporate says make more profits, so the managers cut spending (staff)... it's a whole cycle. On-boarding, training, and staff communication are also areas in need of improvement.

    Advice to Management

    Develop a more consistent training process independent of the corporate training videos. Develop better departmental and inter-departmental communication methods. Schedule more staff if you want your customer satisfaction score to go up. It just won't happen with an under-staffed store.


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