Macy's Management Reviews | Glassdoor

Macy's Management Reviews

Updated December 27, 2018
55 reviews

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Management

3.2
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Macy's CEO Jeff Gennette
Jeff Gennette
6 Ratings

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  1. "Macy's Sales Culture"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Management Intern in Boston, MA
    Former Employee - Sales Management Intern in Boston, MA
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Macy's full-time (More than a year)

    Pros

    - Supervisors who care about your success
    - Close team interactions
    - Growth opportunities
    - Value engagement and collaboration
    - Rewards for sales performance

    Cons

    - Not enough emphasis on the connection to everyday sales goals and overall company success


  2. Helpful (1)

    "Good experience, not my cup of tea"

    StarStarStarStarStar
    Former Employee - Management Intern in Los Angeles, CA
    Former Employee - Management Intern in Los Angeles, CA

    Pros

    learn a lot in a short period of time

    Cons

    unpredictable schedule, inconsistent mentorship, relatively low pay

  3. "Management"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Management in Reno, NV
    Former Employee - Management in Reno, NV
    Recommends
    Neutral Outlook
    Approves of CEO

    I worked at Macy's full-time (More than 10 years)

    Pros

    Great people; Corporate support available; Training & Development programs

    Cons

    hours; work-life balance; excessive meetings

    Advice to Management

    n/a


  4. "Mixed bag"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Product Management in San Francisco, CA
    Current Employee - Product Management in San Francisco, CA
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at Macy's full-time (More than a year)

    Pros

    Great people. Life Balance. Super easy to maintain flow. Moral compass in tact. Super power, iconic brand.

    Cons

    Refuses to share upside. Too much cream only at the top. Lower than expected salaries for tech talent. Missing the formula for rewards on the tech side of the house. New leadership from pure-play tech not that impressive. Idea that bonus drive growth y/y is outdated.

    Advice to Management

    Learn about the tech talent you've hired. Grow them. Share the upside and open the option pool.


  5. Helpful (1)

    "A company colliding with itself"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Management Trainee in Miami, FL
    Current Employee - Management Trainee in Miami, FL
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Macy's full-time (Less than a year)

    Pros

    Technology-wise - one of the most updated retailers
    Great stepping stone to move into other companies

    Cons

    Management contradicts itself
    Management loves using big words and fancy business terminology, but has minimal follow-through
    Work/life balance is nearly impossible (asking for a weekend or even a weekend day is like asking for a S10k raise)
    Benefits are sub-par
    Pay is terrible--even for managers (compared to other retailers)
    Their EDP (management training program) is a scam. You can find better jobs coming out of university.
    The company finances and metrics are declining.
    Company has been cutting back for years and will continue to do so.

    Advice to Management

    Less talking, more doing.
    Practice the life/work balance and understand the needs of the employees come first-NOT THE NEEDS OF THE BUSINESS. Your employees drive your business and you are there for your employees.


  6. "Director Financial planning"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Director, Finance Management in New York, NY
    Former Employee - Director, Finance Management in New York, NY
    Recommends
    Neutral Outlook
    Approves of CEO

    I worked at Macy's full-time (More than 10 years)

    Pros

    I have nothing but good things to say about Macys in my 24 year career

    Cons

    the changing retail landscape and customer buying patterns


  7. "Store Management Intern"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Store Management Trainee in Plantation, FL
    Former Employee - Store Management Trainee in Plantation, FL
    Recommends
    Neutral Outlook
    Approves of CEO

    I worked at Macy's full-time (Less than a year)

    Pros

    Take great care of their executives, lots of vacation time, pay weekly, quick and easy expense reimbursements, tons of growth opportunities

    Cons

    Do not pay associates well, do not offer as many growth opportunities for non-executive positions

  8. "Not the same Macy's"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Middle Management in Cincinnati, OH
    Former Employee - Middle Management in Cincinnati, OH
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Macy's full-time (More than 8 years)

    Pros

    Good work/family balance
    Company discount is good, though average for retail.
    Good place to learn.

    Cons

    Overall they mirror the benefit package with the retail brick & mortar giants. Not on the generous side.
    Insurance benefits are below average. Expect to pay a lot out of pocket before you get any benefit.
    Raises are typically limited to 1-3%. With the difficult sales numbers they are moving to a low scale.
    No bonuses unless you are in upper management.
    401K match is low and has a low maximum.
    Expect long, stressful hours from September through December.
    Company is trying desperately to fight the loss of sales to online competitors.


  9. "Great internship experience"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Intern - Store Management Intern in Columbus, OH
    Former Intern - Store Management Intern in Columbus, OH
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at Macy's as an intern (Less than a year)

    Pros

    Great people and culture; plenty of opportunities to move up if you show a good work ethic and interest;

    Cons

    Disconnect between different departments leads to mistakes from miscommunication (lack of awareness on coupons/discounts, price difference between store and website); lack of associate socialization

    Advice to Management

    Make sure you know how to do what you are telling other people to do; otherwise, you have less respect from your team!


  10. "Learned A Massive Amount"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Intern - Store Management Intern
    Current Intern - Store Management Intern
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at Macy's as an intern (Less than a year)

    Pros

    - Learned a great amount
    - Depending on your location, you will get a lot of experience
    - Good pay for interns
    - Structured intern program

    Cons

    - On your feet for 8-10 hours with little to no breaks
    - Again, depending on your store you might get a low volume/low quality store

    Advice to Management

    - Keep doing what you're doing and make sure and keep the interns involved.