Macy's Reviews in Memphis, TN | Glassdoor

Macy's Memphis Reviews

Updated May 24, 2018
41 reviews

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Memphis, TN Area

3.0
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Macy's CEO Jeff Gennette
Jeff Gennette
5 Ratings

41 Employee Reviews

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Pros
Cons
  • "Work life balance is nonexistent within a salaried position" (in 393 reviews)

  • "Did I mention the forceful pushing of Macy's credit cards" (in 867 reviews)

More Pros and Cons

  1. "retail manager"

    StarStarStarStarStar
    Current Employee - Paint Sales Associate in Memphis, TN
    Current Employee - Paint Sales Associate in Memphis, TN

    I have been working at Macy's full-time (More than 5 years)

    Pros

    Love there discounts and employees

    Cons

    Working holidays and weekends


  2. "Area Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Area Manager in Memphis, TN
    Former Employee - Area Manager in Memphis, TN
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Macy's full-time (More than a year)

    Pros

    Great business administration and mamagement education.

    Cons

    Not appreciated by upper management.

    Advice to Management

    Appreciate your employees.

  3. "Don't do it"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Fine Jewelry Sales Associate in Memphis, TN
    Former Employee - Fine Jewelry Sales Associate in Memphis, TN
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Macy's full-time (Less than a year)

    Pros

    Most of the employees are nice. Notice I said most.

    Cons

    long hours, no breaks, low paying for the amount of work, not being allowed to sit down even after many hours, your personal belongings go in a communal closet, the only refrigerator is in the basement so if you work on the third floor at least 15 minutes of your break are taken up searching for your food, if it's still there. Verbal abuse and little training. You are thrown out on the floor by yourself with no help available. Long hours.

    Advice to Management

    Fill positions. Trying to help customers in other departments while leaving your department uncovered will result in customer complaints and more


  4. "A review of Macy's part-time seasonal employee"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Merchandiser in Memphis, TN
    Former Employee - Merchandiser in Memphis, TN
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Macy's part-time

    Pros

    Overall, I had a great experience as a seasonal employee. Everyone (senior management to associates) was welcoming. I didn't feel out of place.

    Cons

    The rate of pay could be a little higher considering the amount of work that has to be done.

    Advice to Management

    At this location, management was great. They kept the team motivated and excited. If there was anything negative said, it didn't reach the sales associate.


  5. "Area Sales Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - AREA SALES MANAGER in Memphis, TN
    Current Employee - AREA SALES MANAGER in Memphis, TN
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at Macy's full-time (Less than a year)

    Pros

    competitive salary and advancement opportunities

    Cons

    hours and staffing / work/life balance


  6. "Full time RTM"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Collierville, TN
    Former Employee - Anonymous Employee in Collierville, TN
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Macy's full-time (More than a year)

    Pros

    Became adept at accomplishing a lot with a little. Recognition from divisional management. Was only RTM in the district to pass the safety inspection. Received award for coming in 2nd and then 1st for having best matrixs in the district.

    Cons

    Not much upper management support. My immediate supervisor/peer had been moved to my store because of issues she had caused problems in her previous location. After a couple of years, they finally fixed the issue by transferring her again. Also, having to conduct interviews for other dept managers (sales,) because they were busy or didn't want to do it. (Therefore cutting into my productivity. I inherited a terrible team and it was an uphill battle every day to keep things improving.

    Advice to Management

    Ensure that the right people are in the right jobs. When multiple managers are coming to you with complaints, take care of the problem. Do more to make all of your managers feel like they are supported, and part of a team.


  7. "Horrible management"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Beauty Advisor in Memphis, TN
    Current Employee - Beauty Advisor in Memphis, TN
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Macy's full-time (Less than a year)

    Pros

    Decent pay in cosmetics

    Cons

    Lifting boxes, taking boxes to trash compactor in a disgusting area, management adds hours to your schedule without asking you, incompetent management who don’t know anything

    Advice to Management

    Obtain some people skills and understand that employees are not robots and your business is only as good as we are

  8. "Lance Counter Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Lancome Counter Manager in Collierville, TN
    Current Employee - Lancome Counter Manager in Collierville, TN
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Macy's full-time (More than a year)

    Pros

    Great work environment. Good management.

    Cons

    Pay is lower than other stores. Hours aren't great. As a manager you are expected to work on event days and key days.

    Advice to Management

    More work life balance!!


  9. "Pretty ok job"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Customer Support in Memphis, TN
    Former Employee - Customer Support in Memphis, TN
    Recommends
    Neutral Outlook
    Approves of CEO

    I worked at Macy's part-time (Less than a year)

    Pros

    Nice benefits on the store products.

    Cons

    The management had a couple of problems here and there.


  10. "Sales Associate"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Memphis, TN
    Current Employee - Anonymous Employee in Memphis, TN
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Macy's part-time

    Pros

    Flexible Online Scheduling so that you can swap, advertise shifts, or call out
    ability to pick up shifts in other areas to learn new skills
    associate discounts

    Cons

    Management changes often
    Holiday hours and Black Friday is inflexible
    You have to use a Macy's card to get the discount

    Advice to Management

    Better communication between management and staff


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