Macy's Merchandiser Reviews | Glassdoor

Macy's Merchandiser Reviews

Updated May 24, 2018
421 reviews

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Merchandiser

3.2
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Approve of CEO
Macy's CEO Jeff Gennette
Jeff Gennette
31 Ratings

Employee Reviews

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Pros
Cons
  • Work life balance is nonexistent within a salaried position (in 389 reviews)

  • Did I mention the forceful pushing of Macy's credit cards (in 861 reviews)

More Pros and Cons

  1. "good job"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Merchandise Assistant
    Former Employee - Merchandise Assistant
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Macy's part-time (More than a year)

    Pros

    good first job little qualifications

    Cons

    no extra hours tight payroll

    Advice to Management

    you're good


  2. "Seasonal visual merchandiser"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Contractor - Seasonal Visual Merchandiser in Columbia, MD
    Former Contractor - Seasonal Visual Merchandiser in Columbia, MD
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Macy's as a contractor (Less than a year)

    Pros

    Good working environment. Great experience working on Holiday setup. The visual manager had given enough flexibility to manage the tasks in the time frame.

    Cons

    The company Only hires seasonally for the holidays. The setup took only one month to complete. There should be more scope for seasonal projects round the year.

  3. "Merchandise Coordinator"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Merchandise Coordinator in New York, NY
    Former Employee - Merchandise Coordinator in New York, NY
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Macy's full-time (More than 3 years)

    Pros

    Great people to work with overall.

    Cons

    The store level personnel in many cases were stressed, unhappy and overworked. Removing staff, increasing responsibilities, etc. Also, the overall store structures (inside the stores, i.e. receiving depts, stock rooms, even rest rooms (for customers and employees) are dysfunctional in a lot of the branches I visited across the U.S., especially bad in the Metro NY stores.

    Advice to Management

    An old fashion industry tale: When the fish stinks, it stinks from the head.


  4. "Merchandiser"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Merchandiser in San Antonio, TX
    Former Employee - Merchandiser in San Antonio, TX
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Macy's part-time (Less than a year)

    Pros

    Early hours
    Lots to learn about how a store functions
    Opportunity to work with visual merchandisers

    Cons

    Pay isn’t enough
    Lots of heavy lifting
    Crazy manager


  5. Helpful (2)

    "After working here, I knew this would be my last time in Retail..."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Visual Merchandiser in Springfield, VA
    Former Employee - Visual Merchandiser in Springfield, VA
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Macy's full-time (More than a year)

    Pros

    Great to develop skills, especially if you’re a college graduate. However, this location became a “top 50” store, so they only bring in talent internally. The current Visual manager is a gem.

    Cons

    The Merchandising team as a whole was a mess, which held up our work. Literally only one or two people that knew what they were doing. Sales staff did the minimum to help maintain our displays during weekend rushes (even daily.) The company as a whole is just not fun to work for anymore. The pay just isn’t sufficient for the role. The store’s HR/Admin department was also a hot mess and most of the time, not helpful at all.

    Unfortunately, their healthcare and LOA departments are trash. I was held up from coming back from work after a surgery because that team kept losing paperwork, never picked up the phone after multiple calls a day. It was atrocious and solidified my decision to leave long before I was able to.

    Advice to Management

    More development classes for management, improve merchandising team, more learning and development classes for visual associates, not just their managers. All managers aren’t equal.


  6. "Sexual harrasment"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Retail Merchandiser in Westfield, CA
    Former Employee - Retail Merchandiser in Westfield, CA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Macy's part-time (More than a year)

    Pros

    I do not see any pros. For a young woman here!

    Cons

    Male employees can make remarks about how titties look good and they just deny it!

    Advice to Management

    Maybe have the hr department handle it physically and verbally and not have hr hand it over to a male manager who lets them down easy. I quit because he just denied it and this was not a legit way to handle my case!


  7. "merchandiser"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Retail Merchandiser in Hyannis, MA
    Current Employee - Retail Merchandiser in Hyannis, MA
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at Macy's full-time (More than 10 years)

    Pros

    hours working on own

    Cons

    lack of appreciation low pay

    Advice to Management

    value your longtime employees

  8. "Omni Merchant Assistant/Digital Merch Asst are not treated fairly"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Digital Merchandise Assistant in New York, NY
    Former Employee - Digital Merchandise Assistant in New York, NY
    Neutral Outlook
    No opinion of CEO

    I worked at Macy's full-time (More than a year)

    Pros

    -around 20 PTO days
    -20% discount
    -40% makeup discount twice a year
    -trying workplace flexibility program

    Cons

    -not all managers encourage workplace flexibility/WFH
    -Being an OMA/DMA is very belittling. When you are hired they say you can move up you just have to go through EDP program. That program is only offered once a year to OMA/DMA but offered almost 20 times a year for college grads. They will not promote within, they would rather higher a college grad which is extremely frustrating. You are hourly employee and have to clock your every min. in a very old program. I missed the chance for the EDP program since they announced it 2 weeks before the program start date and I already had a PTO day planned so I could not participate and I was told to wait another year for the next one.
    -They are not truthful when you are hired about growth

    Advice to Management

    treat all employees fairly and help them grow instead of saying "you are not ready"


  9. "Don’t bother"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Retail Merchandiser
    Former Employee - Retail Merchandiser
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Macy's (Less than a year)

    Pros

    Discount, a job, decent pay,

    Cons

    Schedule, poor training, rude managers


  10. "Merchandise Reciever"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Merchandiser Receiver
    Former Employee - Merchandiser Receiver
    Recommends

    I worked at Macy's part-time

    Pros

    Pretty lax and fun enviroment to work in

    Cons

    Hours were very inconsistent sometimes