Macy's Reviews in Miami, FL | Glassdoor

Macy's Miami Reviews

Updated March 19, 2018
169 reviews

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Miami, FL

3.2
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Macy's CEO Jeff Gennette
Jeff Gennette
7 Ratings

169 Employee Reviews

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Pros
Cons
  • Work life balance is nonexistent within a salaried position (in 384 reviews)

  • Did I mention the forceful pushing of Macy's credit cards (in 858 reviews)

More Pros and Cons

  1. "Im respectful and can do decent jobs"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - FLORIDA in Miami, FL
    Current Employee - FLORIDA in Miami, FL

    I have been working at Macy's part-time (Less than a year)

    Pros

    Young and work at a fast paced

    Cons

    I dont really know yet


  2. "Sales Associate"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Retail Sales Associate in Miami, FL
    Current Employee - Retail Sales Associate in Miami, FL
    Recommends
    Positive Outlook

    I have been working at Macy's full-time (More than 3 years)

    Pros

    Best reason to work at Macys is to engage with people ,interact with customers, suggest new styles. Flexibility in the schedule, great managers. Fun environment

    Cons

    Remuneration is low compared to the work done

    Advice to Management

    Commissions and or salary needs to be revised.

  3. "College Graduates Beware"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Executive Development Program in Miami, FL
    Former Employee - Executive Development Program in Miami, FL
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    I worked at Macy's full-time (More than a year)

    Pros

    Great Benefits, Paid Time Off, 401K

    Cons

    No work life balance, 6 day work week, 12+hour days

    Advice to Management

    Get it together, and eliminate your EDP program.


  4. Helpful (1)

    "Meh"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Seasonal Sales Associate in Miami, FL
    Former Employee - Seasonal Sales Associate in Miami, FL
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Macy's part-time

    Pros

    A visually appealing work environment
    Great Amenities
    Nice management
    Friendly coworkers
    Commission potential

    Cons

    False employee empowerment
    Little hours
    Bad Commision policy
    Lying loss prevention

    Advice to Management

    Don't give employee empowerment, if they are going to get reprimanded for it


  5. "Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Manager in Miami, FL
    Former Employee - Manager in Miami, FL
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Macy's full-time (More than 10 years)

    Pros

    Competitive Salaries, People, Macy's Thanksgiving Parade, Retirement Benefits

    Cons

    Diminished job security, Hours, Having to work on Thanksgiving Day

    Advice to Management

    Need to invest in your front line instead of in top - level executives who tend to be disconnected from your real consumers.


  6. Helpful (1)

    "Iffy"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Associate in Miami, FL
    Current Employee - Sales Associate in Miami, FL
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at Macy's part-time (More than a year)

    Pros

    Experience, decent job. Better for younger individuals who are looking for experience. Will teach you to respect others and customers won’t respect you.

    Cons

    Customers are ignorant, deficit system is horrible, barely any real commission. Management is horrible. Nobody cares for the working associates.

    Advice to Management

    Change the commission system or pay more to your employees, one sales associate does the job of 5 other associates while not getting paid for it.


  7. Helpful (1)

    "A company colliding with itself"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Management Trainee in Miami, FL
    Current Employee - Management Trainee in Miami, FL
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Macy's full-time (Less than a year)

    Pros

    Technology-wise - one of the most updated retailers
    Great stepping stone to move into other companies

    Cons

    Management contradicts itself
    Management loves using big words and fancy business terminology, but has minimal follow-through
    Work/life balance is nearly impossible (asking for a weekend or even a weekend day is like asking for a S10k raise)
    Benefits are sub-par
    Pay is terrible--even for managers (compared to other retailers)
    Their EDP (management training program) is a scam. You can find better jobs coming out of university.
    The company finances and metrics are declining.
    Company has been cutting back for years and will continue to do so.

    Advice to Management

    Less talking, more doing.
    Practice the life/work balance and understand the needs of the employees come first-NOT THE NEEDS OF THE BUSINESS. Your employees drive your business and you are there for your employees.

  8. "Great discount"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Macys Sales Associate in Miami, FL
    Former Employee - Macys Sales Associate in Miami, FL
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Macy's part-time (Less than a year)

    Pros

    Discount and interaction with customers, enjoyed getting to know customers, their likes and dislikes, ability to pick up hours and work different departments

    Cons

    Pay compared to time your worked, little to no training, management often not available to help out when extremely busy, no longevity

    Advice to Management

    Best way to manage is to pitch in when needed.


  9. Helpful (1)

    "flexible part-time job"

    StarStarStarStarStar
    • Work/Life Balance
    • Comp & Benefits
    Current Employee - Holiday Sales Associate in Miami, FL
    Current Employee - Holiday Sales Associate in Miami, FL
    Doesn't Recommend

    I have been working at Macy's part-time

    Pros

    Flexible schedule for Holiday work, pick your own hours and sometimes your days off. Employee discount is 20% off, sometimes get an additional 10 or 20% on top of that.

    Cons

    Low pay. You can make more $$ working at Target or Home Depot! Training is computer based, boring and not enough. Current employees were not very welcoming to holiday associates. Even after holiday associates were hired, they still seemed understaffed. They need to update their technology, cash registers are slow and outdated.

    Advice to Management

    More training should be offered to new hires. They need to work along other employees more than just 2 hours on the first day. They need to be with them for a few days. The computer training is not enough.


  10. "Average work enviornment."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Representative in Miami, FL
    Former Employee - Sales Representative in Miami, FL

    I worked at Macy's full-time

    Pros

    Great place to work for students. Management matains an organized enviornment although it may feel hectic at times.

    Cons

    In order to move up in the ranks you must prove yourself by signing people up for credit cards. Horrible way to measure an employees work ethic and leadership.


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