Macy's Reviews in Michigan | Glassdoor

Macy's Michigan Reviews

Updated Sep 19, 2019

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Found 197 reviews

3.1
StarStarStarStarStar
Rating TrendsRating Trends
48%
Recommend to a Friend
52%
Approve of CEO
Macy's CEO Jeff Gennette
Jeff Gennette
16 Ratings
  1. Helpful (1)

    "Decent place to work but no opportunity for advancement"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Asset Protection Detective in Novi, MI
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at Macy's full-time for less than a year

    Pros

    Guidelines in place that help prevent bad apprehensions Weekly pay Fun team and managers depending on location

    Cons

    No opportunity for growth as a detective Low base pay compared to other retailers Higher tier stores open earlier and close later

    Macy's2018-09-18
  2. Helpful (1)

    "Good place to work, but it has lots of drawbacks."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Retail Sales Associate in Novi, MI
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Macy's full-time for more than a year

    Pros

    Customers, coworkers are great and some managers are cool too. Corporate listens to suggestions. Good discounts for employees, decent health benefits for employees. Meetings everyday to let the team know how they are doing. New store manager is thoughtful, and speaks to employees with respect.

    Cons

    Not enough employees, high turnover, but there are some who have over 20 years of experience, however all staff is overworked and overwhelmed particularly the managers, lots of managers are leaving even upper management changes every two years. Moral is low, HR is a joke. Customers can’t use coupons too many sales are going on at one time. Corporate needs to take heed of suggestions. It would be great to have... corporate do an Under Cover Boss type of situation so that improvements can be made, not only for employees but customers too.

    Show More

    Advice to Management

    Keep your word to employees, don’t give them a lot of fluff then change things for the worst. Dig into different departments find the weakness and implement improvements from employees suggestions. Stop having concurrent sales, such as specials, regular sales and last act all together. “Under Cover Boss” will solve lots of issues.

    Macy's2018-07-11
  3. "Clerical support"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Clerical in Novi, MI
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at Macy's for more than 10 years

    Pros

    Great discount, great co-workers and generous paid time off.

    Cons

    Very tough work schedule, hard to make personal plans.

    Advice to Management

    Management is doing the best they can with the resources available.

    Macy's2018-07-10
  4. "Pros and Cons"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Beauty Advisor in Detroit, MI
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Macy's full-time for more than 3 years

    Pros

    Macy's offers a good discount and the opportunity to earn extra "Macy's Money" to spend on products.

    Cons

    Retail hours, especially long at Macy's which stays open later and often opens earlier than the rest of the mall.

    Advice to Management

    More can be done to make employees feel valuable and encourage greater teamwork and a sense of ownership.

    Macy's2018-05-16
  5. Helpful (1)

    "Great new opportunity"

    StarStarStarStarStar
    Former Employee - Sales Manager in Novi, MI
    Doesn't Recommend
    Neutral Outlook

    I worked at Macy's full-time for more than 10 years

    Pros

    Great sales and suppout team

    Cons

    Confusion on the direction the company is headed and responsibility guidelines

    Advice to Management

    Your people are the heartbeat of your organization. Learn who they are, coach them to amazing results, hold them accountable to their responsibilities, and see the customers' needs through the people in the building

    Macy's2018-05-08
  6. "Excellent retail job experience"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Seasonal Sales Associate in Westland, MI
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Macy's part-time for less than a year

    Pros

    Fun upbeat place to work, co-workers were fun to work with. Management was great to work with from department to general manager. The best retail job I have ever had sad to see places like this closing due the changing times

    Cons

    Had to leave due to major medical issue not related to job. Low wages

    Advice to Management

    Sad to see a great American retail going through hard times. This is one of great ones I hope doesn’t totally close up.

    Macy's2018-04-12
  7. "Business manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Cosmetics Counter Manager in Ann Arbor, MI
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Macy's full-time for more than 10 years

    Pros

    Great place to work awesome commission and overtime

    Cons

    Required overtime that can over extend your week

    Advice to Management

    Hire more help

    Macy's2018-04-18
  8. "Great Job"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Sales Associate in Flint, MI
    Recommends
    Neutral Outlook

    I worked at Macy's part-time for more than a year

    Pros

    Lots of hours and very friendly employees.

    Cons

    You will not last long. Macy’s have a high turnover.

    Advice to Management

    Your employees are humans with lives

    Macy's2018-04-03
  9. "SSA"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Harper Woods, MI

    I worked at Macy's full-time for more than 3 years

    Pros

    Worked with some really great people

    Cons

    Not the best pay for the amount of work that needs to done

    Macy's2018-04-17
  10. Helpful (1)

    "Makeup artist"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Clinique Consultant in Novi, MI
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Macy's full-time for more than a year

    Pros

    Clinique gives amazing gratis multiple times a year. Macys discounts are nice, coworkers are great, sales rock, you get your discount on everything.

    Cons

    Management sucks, they yell about everything. They have unrealistic expectations. All they care about is credit card loyalty, and goals.

    Advice to Management

    Don't just yell at employees. Coach them like you are suppose to.

    Macy's2018-03-09
Found 197 reviews