Macy's Reviews in Minneapolis-St. Paul, MN | Glassdoor

Macy's Minneapolis Reviews

Updated March 1, 2019
137 reviews

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Minneapolis-St. Paul, MN Area

3.3
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Macy's CEO Jeff Gennette
Jeff Gennette
9 Ratings

137 Employee Reviews

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  1. "Flex and shoe associate"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Senior Management
    Former Employee - Sales Associate in Maplewood, MN
    Former Employee - Sales Associate in Maplewood, MN
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Macy's part-time (More than a year)

    Pros

    Discount is of the best in the retail industry. Training is based on STAR principles which provide a lot of knowledge in costumer service that can be applied in many situations. They have flexible positions, and their work policies are very comprehensive.

    Cons

    Retail can be quite exhausting, breaks could have been implemented better, for the discount you must open a Macys account or have a prepaid account

    Advice to Management

    Value your good employees, that is how you build a strong team. Not everyone is the same, do not treat everyone with a blind eye.


  2. "Good experience"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Associate in Edina, MN
    Former Employee - Sales Associate in Edina, MN
    Recommends
    Neutral Outlook
    Approves of CEO

    I worked at Macy's part-time (More than 3 years)

    Pros

    -flexible schedule
    -easy to get the job
    -great benefits
    -great discount : 20% on top of coupons

    Cons

    -customers can be rude and there isn't much you can do
    -lots of entitled employees that have been there for a while
    -long hours during holiday season

    Advice to Management

    -Be more readily available when an issue arises

  3. Helpful (1)

    "Asset Protection"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Asset Protection in Minneapolis, MN
    Former Employee - Asset Protection in Minneapolis, MN
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Macy's (More than a year)

    Pros

    Relaxed and fun environment management is easy going

    Cons

    Low pay and slow to advance


  4. "Poor management"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Associate in Minneapolis, MN
    Former Employee - Sales Associate in Minneapolis, MN
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Macy's (More than 3 years)

    Pros

    Liked my regular customers ,

    Cons

    Management.
    Poor scheduling.
    Scheduled more than I was allowed to work.
    Disregarded needed time off.
    No Emoylee discount revived.

    Advice to Management

    Rethink why you are loving customers


  5. "Cosmetic department"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Beauty Advisor in Minneapolis, MN
    Former Employee - Beauty Advisor in Minneapolis, MN
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Macy's full-time (More than 3 years)

    Pros

    Higher wages compared to other cosmetic retailers, flexible breaks

    Cons

    Quarterly layoffs, nepotism, poor management, unprofessionalism, sexual harassment, overall negativity, no set standard for cosmetic consultations, minimal training

    Advice to Management

    I don’t even know where to begin. This was once a fair, unbiased, positive environment to work in. Start by evaluating employees on their job performance & how much they do for the department, not by the number of credit cards they can open for raises.


  6. "Visual Merchandiser"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Visual Merchandiser in Minneapolis, MN
    Former Employee - Visual Merchandiser in Minneapolis, MN
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Macy's full-time (Less than a year)

    Pros

    Both Team and Individual-based. Start early, end early.

    Cons

    Have to start early, not as creative as it could be. Everything is pretty much written out to what you need to have. It's very physical.

    Advice to Management

    Have more one on one time with new employees. Don't rely on just the people who work below you.


  7. Helpful (2)

    "Good management and engaging"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Associate in Saint Paul, MN
    Current Employee - Sales Associate in Saint Paul, MN
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Macy's part-time (More than a year)

    Pros

    Employee appreciation,great discounts. Friendly, Good managers.

    Cons

    I am working at macys for 2yrs now,and apparently there are ups and downs just like in a family, but By the end of the day we are all macys family and I consider macys as my second home. All it takes is being patient.

    Advice to Management

    All the managers in Macys Roseville are friendly, supportive and I am blessed to have a role model. Iam looking upto to them and become a great manager like them after I graduate.

  8. "Good Place to Start"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Associate in Minneapolis, MN
    Former Employee - Sales Associate in Minneapolis, MN
    Recommends
    Neutral Outlook
    Approves of CEO

    I worked at Macy's part-time (More than a year)

    Pros

    Macy's was my first job and I would recommend. Excellent management, great discounts, and usually great coworkers (besides holiday associates).

    Cons

    Some of the downsides I experienced was being asked last minute to come in or being scheduled last minute without my knowledge.

    Advice to Management

    Keep doing your employee appreciation events, they do help.


  9. "Flexible, Positive Management"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Merchandise Associate in Roseville, MN
    Former Employee - Merchandise Associate in Roseville, MN
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at Macy's part-time (More than a year)

    Pros

    Flexible schedules, opportunities for more or less hours, management creates friendly atmosphere

    Cons

    Pay is low for the amount of work

    Advice to Management

    Encourage communication between employees to better solve departmental issues


  10. "Fashion Jewelry Specialist - Good Experience at Macy's"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Fashion Jewelry Specialist in Minneapolis, MN
    Former Employee - Fashion Jewelry Specialist in Minneapolis, MN
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Macy's part-time (More than a year)

    Pros

    Sales incentives
    Easy scheduling and shift trading
    Approachable management
    Employee discount

    Cons

    Lots of standing
    Teammates may leave you with extra work

    Advice to Management

    Keep up the team building and incentive programs!


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