Macy's Reviews in Napa, CA | Glassdoor

Macy's Napa Reviews

Updated September 29, 2017
13 reviews

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Napa, CA Area

3.4
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Macy's CEO Jeff Gennette
Jeff Gennette
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13 Employee Reviews

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Pros
Cons
More Pros and Cons

  1. "On call sales"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - On-Call Sales Associate in Santa Rosa, CA
    Current Employee - On-Call Sales Associate in Santa Rosa, CA
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at Macy's part-time (More than 5 years)

    Pros

    Co workers , customers and the generous discount , great flex hours for school of a 2nd job sales support supervisors and visual and dock staff work very hard and have a great team comradely attitude

    Cons

    Seriously Under staffed, lack of adequate training for new hires, low pay for the area, no fitting room attendants and often no coverage for breaks

    Advice to Management

    Pay your hourly employees what they are worth so you do not have such a large turnover look at the missing pieces of the client experience and fix them asap


  2. "Intimate Apparel"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Intimate in Santa Rosa, CA
    Current Employee - Intimate in Santa Rosa, CA
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at Macy's full-time (Less than a year)

    Pros

    Management was really involved. Pushed you to do better in sales/credit goals with fun incentives. Work schedule flexible. Friendly co workers. Good benefits

    Cons

    Lack of proper staffing led to mis managed/messy department. Sometimes difficult to keep up with work load.

    Advice to Management

    N/A

  3. "Seasonal Sales assoc"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Associate in Santa Rosa, CA
    Former Employee - Sales Associate in Santa Rosa, CA
    Recommends
    Positive Outlook

    Pros

    You get good discounts and they have need for seasonal work

    Cons

    Customers can be nasty, but I enjoyed working here.


  4. "Macys not all stores with the red star are equal"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Macys Sales Associate in Santa Rosa, CA
    Current Employee - Macys Sales Associate in Santa Rosa, CA
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    I have been working at Macy's part-time (More than 8 years)

    Pros

    Staff are friendly ,good employee discount , flex hours

    Cons

    Understaffed and under paid , customers complain of store being too hot every summer ,no fitting room attendant ,broken fixtures ,staff often miss breaks and have to do the work of 3 employees

    Advice to Management

    Give raises to all your employees not just full time employees .clean the store . Registers areas ,rugs, fitting rooms are disgusting


  5. Helpful (1)

    "Conflicted!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Senior Management
    Former Employee - Sales Associate in Santa Rosa, CA
    Former Employee - Sales Associate in Santa Rosa, CA
    Recommends
    Approves of CEO

    I worked at Macy's part-time (More than 3 years)

    Pros

    I loved my time working at Macy's as a Sales Associate. My location had great managers and fun co-workers. The sales were awesome and my discounts saved me hundreds of $$.

    Cons

    With the mandated minimum wage increase at the beginning of year, most the new hires were making as much as I was after 5 years. So suffice it to say that retail pay increases are very hard to come by. I can find jobs making more easily but I miss my retail family.

    Advice to Management

    Do your salary comps to keep the pay fair.


  6. Helpful (1)

    "Retail sales manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Retail Sales Manager in Santa Rosa, CA
    Current Employee - Retail Sales Manager in Santa Rosa, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Macy's full-time (More than 8 years)

    Pros

    The up side to working at Macy's: very stable, good benefits, great opportunity for growth in company and seasonal training. There are also many locations country wide, transferring is easy.

    Cons

    The down side to working at Macy's are unreliable schedule, health benefits change from state to state, and can be very stressful.

    Advice to Management

    In my career at Macy's I have had an average of one promotion per year, and made it to management quickly and easily with good work ethic.


  7. "Beauty Advisor"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Beauty Advisor in Santa Rosa, CA
    Current Employee - Beauty Advisor in Santa Rosa, CA
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at Macy's full-time (More than 3 years)

    Pros

    Macy's is like a big family. Great managers. Good training. If you want, they promote from within.

    Cons

    Not enough challenges. No consistent access to sales numbers. A little behind the times regarding local social media. Some displays are old and out of date. Macy's building itself at Coddingtown Mall needs updating. The exterior is in need of some TLC. Not a great quality clothing selection, so the Clarins customer tends to go to Marin to shop. Working retail is not good for a balanced work life.

    Advice to Management

    Thanks for the support, great management.

  8. "Good part time job"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Human Resources Associate in Santa Rosa, CA
    Current Employee - Human Resources Associate in Santa Rosa, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Macy's part-time (More than a year)

    Pros

    Self service scheduling is great for those with a primary job, good communication and friendly work environment.

    Cons

    Not enough full time hours

    Advice to Management

    Good Job!


  9. "Great Experience"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Merchandise Team Associate in Santa Rosa, CA
    Former Employee - Merchandise Team Associate in Santa Rosa, CA
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at Macy's part-time (Less than a year)

    Pros

    Interview process was a piece of cake, job was reasonably easy, you get out of the job what you put in to it.

    Cons

    Lack of hands on training, and you were kind of just thrown into the job. I was used to that but I assumed that a big department store would have more rules.

    Advice to Management

    Try to take time out of your day to really help guide the employees. You do have some employees that really have a passion for what they do and want to know and learn more.


  10. "pleasant memories"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Assistant Sales Manager, Cosmetics in Santa Rosa, CA
    Former Employee - Assistant Sales Manager, Cosmetics in Santa Rosa, CA
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Macy's full-time (More than a year)

    Pros

    fabulous product. great structure. effective HR team. plenty of room for advancement

    Cons

    High pressure to open in-house credit, HIGH turnover, competition for sales overwhelming is bad economy

    Advice to Management

    It would help morale, retention, time and attendance, customer satisfaction and revenues if executive team connected with their team and spent more time on the floor


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