Macy's Reviews in New York City, NY | Glassdoor

Macy's New York City Reviews

Updated January 20, 2019
1,704 reviews

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New York City, NY Area

2.9
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Approve of CEO
Macy's CEO Jeff Gennette
Jeff Gennette
151 Ratings

1,704 Employee Reviews

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  1. "Senior assistant merchandise planner"

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in New York, NY
    Current Employee - Anonymous Employee in New York, NY
    Recommends
    Positive Outlook

    I have been working at Macy's full-time (More than a year)

    Pros

    Room for growth is excellent

    Cons

    Not agile enough to compete

    Advice to Management

    Be faster and trendier ASAP


  2. "everything good overall"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    Former Employee - Seasonal Makeup Artist MAC in New York, NY
    Former Employee - Seasonal Makeup Artist MAC in New York, NY
    Recommends
    Approves of CEO

    I worked at Macy's part-time (More than a year)

    Pros

    You choose your own schedule and hours online

    Cons

    I work for the holidays and they have a lot of people so the first two weeks i didn't have good hours

  3. "Seasonal Sculptor at Macy's Parade Studio"

    StarStarStarStarStar
    Current Contractor - Seasonal Sculptor in Moonachie, NJ
    Current Contractor - Seasonal Sculptor in Moonachie, NJ
    Doesn't Recommend

    I have been working at Macy's as a contractor (Less than a year)

    Pros

    The work is really cool

    Cons

    They like to skirt safety requirements.


  4. "Great flexibility for students"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Associate in Yonkers, NY
    Former Employee - Sales Associate in Yonkers, NY
    Recommends
    Positive Outlook
    Disapproves of CEO

    I worked at Macy's full-time (More than 3 years)

    Pros

    good managers
    Good flexibility

    Cons

    customers can be rude at times.


  5. "Eh, not the greatest but ok."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Associate in Bronx, NY
    Former Employee - Sales Associate in Bronx, NY
    Recommends
    Neutral Outlook
    Disapproves of CEO

    I worked at Macy's full-time (More than a year)

    Pros

    Being able to “ADVERTISE” your shift so someone else can pick it up.. works for last minute plans.

    Cons

    Attendance point system . Absolutely sucks!

    Advice to Management

    Treat you’re employees like you’d want to be treated. Stop trying to push Macys cards so much.. the business has enough money.. and everyone ALREADY have a card!!


  6. "receiving"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Receiving in Fort Monmouth, NJ
    Current Employee - Receiving in Fort Monmouth, NJ
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Macy's (More than a year)

    Pros

    flexible hours good job for high school students

    Cons

    everything they will screw you over

    Advice to Management

    organize better


  7. Helpful (1)

    "Business Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Business Manager in New York, NY
    Former Employee - Business Manager in New York, NY
    Doesn't Recommend
    Positive Outlook
    Approves of CEO

    I worked at Macy's full-time (More than 3 years)

    Pros

    You work on a ton of projects, which can be fun and keeps the role from becoming to routine.

    Cons

    After over 30 emails to HR regarding my boss' bullying (which they agreed he was bullying me) I was asked what I could do to change his behaviour? I can only assume they were afraid of going up against someone that high up in the company. After I was called a homophobic slur and HR again did nothing, I left the company.

    Advice to Management

    Clean house of people that have that many complains against them or rename "Human Resources" to "personnel" as there was no "human" or humanity in the people I dealt with. Show zero tolerance for those that are blatantly discriminatory and take complaints / accusations seriously.

  8. "Store Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in New York, NY
    Former Employee - Anonymous Employee in New York, NY

    I worked at Macy's full-time (More than 3 years)

    Pros

    Opportunities for growth exist and they do support succession planning to next level positions

    Cons

    Schedule is typical retail nights, weekends, holidays. There is a lot of “coaching” meetings about meetings and excessive reporting that can bog down simply investing time on the floor working with associates and customer facing.


  9. Helpful (3)

    "Read this before thinking about working for Macys. It will save you a lot of heartache."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Wayne, NJ
    Current Employee - Anonymous Employee in Wayne, NJ
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Macy's full-time (Less than a year)

    Pros

    Discounts are nice. They are generous with hours and fairly flexible. Little perks help here and there like coupons for opening up credit cards and a little bonus for meeting monthly and annual quotas.

    Cons

    Expect WAYYY too much out of you for an $11 an hour job. You have to bend over backwards for them for almost minimum wage. Managers are always on your case about opening credit cards. God forbid you have a day without opening one up, all Hell breaks loose. I tried to explain myself when this happened to me one day, saying most people either have one already or dont want to add credit cards to their name for a measly 20% discount. I was shocked when I was told this was "unacceptable". They expect you to make people sign up by FORCE. It is a common theme for them to forget that you are one person with 2 hands. And me, working in Mens Polo, I have a lot on my plate. If im by myself, I am expected to greet customers, man the register, recover merchandise off the floors and put it all back neatly, AND make sure I am doing it with a smile on my face. This may sound impossible, but its whats expected. Why is this place a mess they ask? I dont know, maybe its because I couldnt get off the register for 6 hours straight. Countless times I have not been able to take my break that I am entitled to. And God forbid you dont take your lunch before a certain time. I could go on and on but ill stop here. Definitely dont work here unless you have to

    Advice to Management

    YOUR EMPLOYEES ARE PEOPLE NOT MACHINES


  10. "Sales"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in New York, NY
    Former Employee - Anonymous Employee in New York, NY

    I worked at Macy's full-time (More than a year)

    Pros

    Discounts on clothing...fun atmosphere

    Cons

    Micro managing and low pay are the norm here.

    Advice to Management

    Low pay..micromanagement.


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