Macy's Reviews in New York City, NY | Glassdoor

Macy's New York City Reviews

Updated September 19, 2018
1,664 reviews

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New York City, NY Area

2.9
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Approve of CEO
Macy's CEO Jeff Gennette
Jeff Gennette
128 Ratings

1,664 Employee Reviews

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Pros
Cons
  • "Work life balance is nonexistent within a salaried position" (in 398 reviews)

  • "Did I mention the forceful pushing of Macy's credit cards" (in 874 reviews)

More Pros and Cons

  1. "Sales Associate"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Associate in New York, NY
    Former Employee - Sales Associate in New York, NY
    Recommends
    Negative Outlook

    I worked at Macy's full-time (More than a year)

    Pros

    It was a very flexible and demanding job. Shifts flew by because it was so busy, especially working on 34th street.

    Cons

    Management is shaky. You never really know what you are walking into, and I personally like routine: and this was unstable with management. I was still meeting managers 5 months into working at Macy's.


  2. Helpful (1)

    "No Career Progession"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Marketing Director in New York, NY
    Former Employee - Marketing Director in New York, NY
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Macy's full-time (More than 10 years)

    Pros

    Great company events, People, Internal & External Education, Good benefits, Good employee discount. Being part of a legacy brand with such a strong influence in culture

    Cons

    Extreme micro management. No room for career advancementLack of diversity in the corporate office. Need to work on Work/Life Balance. It discusses but VP's don't care about it. Constant job cuts have had a negative effect on morale.

    Advice to Management

    Give directors more opportunities to grow in their career. All VP's should take leadership classes. Change Bonus structure for directors.

  3. "Great company overall"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Manager in New York, NY
    Former Employee - Manager in New York, NY
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at Macy's (More than a year)

    Pros

    Great company and puts a lot into employee development. Good pay as well and very good perks.

    Cons

    Not a lot of room for growth.

    Advice to Management

    Keep investing in your team and create a better pipeline for growth


  4. "Ok company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in New York, NY
    Current Employee - Anonymous Employee in New York, NY

    I have been working at Macy's full-time (More than 5 years)

    Pros

    Good employee discounts and company matches your 401k. Flexible hours.

    Cons

    Manager tend to micromanage a bit. And tend to play favoritism.


  5. "Assistant Store Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Assistant Store Manager in New York, NY
    Former Employee - Assistant Store Manager in New York, NY
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Macy's full-time (More than 5 years)

    Pros

    Great benefits, fun work environment- people will become your family. Great opportunities for advancement if you work hard.

    Cons

    Proven difficult to switch career paths if your interests change- there is favoritism to a certain extent and you must be able to manage through political environment to succeed and advance.

    Advice to Management

    Follow the same advice that you give and always recognize your hardest working employees.


  6. "Hectic"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Associate in Paramus, NJ
    Former Employee - Sales Associate in Paramus, NJ
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Macy's part-time (More than a year)

    Pros

    Customer service experience is good, you get to interact with the public.

    Cons

    Summer season, bathing suit department is horrible.

    Advice to Management

    Better staffing is needed to deal with the public.


  7. "Assistant Planner"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Assistant Planner in New York, NY
    Current Employee - Assistant Planner in New York, NY
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Macy's full-time (More than 3 years)

    Pros

    Great perks like flexible schedules, work from home, and summer hours. Excellent maternity leave, paid time off and unlimited sick days.

    Cons

    Company culture leaves a lot to be desired. Office politics heavily contribute to promotions, sometimes making it difficult to move around.

  8. "It’s Alright"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Associate in Wayne, NJ
    Current Employee - Sales Associate in Wayne, NJ

    I have been working at Macy's full-time (Less than a year)

    Pros

    Very flexible Schedule with a Points system that allows you track how you’re doing with attendance.
    20% discount
    Macy’s Money when you meet certain store goals or department goals
    1 hour long lunch Nd 30 minuites break is you have a long shift
    Okay benefits tbh
    Weekly pay

    Cons

    Long hours on your feet
    Cameras everywhere, almost as though all the employees are being watched very critically which is rather uncomfortable
    Starts out with a very little pay honestly 10.25hr which can’t do much if you have a family and what not

    Advice to Management

    Honestly I understand that things are the way they are for reasons that kind of make sense except for the pay: I think they can start at 12/hr instead


  9. "Reviews for Corporate and Non Corporate Staff"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in New York, NY
    Former Employee - Anonymous Employee in New York, NY
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Macy's full-time (Less than a year)

    Pros

    Although I didn't work for Corporate, it was a delight to engage with them while on the floor. Many of them introduced themselves to me, asked about my previous work experience and offered advice.

    Cons

    Some of the Non Corporate Staff(minorities especially) behaved unprofessional, was extremely jealous of my employment background, made ignorant statements and was aggressively controlling towards me. What a disgrace to the retail industry.

    Advice to Management

    There is a need for more diversity training, regulation and monitoring of staff behavior on the floor. After I resigned from Macy's, I remained a consumer to experience that many of the workers would target me while shopping at the Kings Plaza or 34th street location. I'm not sure who was doing it, but I know for sure the person watching the surveillance cameras was pointing these ill-behaved retail workers to harass me. I've been a consumer for over thirty years and don't plan to return because either Macy's doesn't know how to control or encourages the behavior of their staff, which paints Macy's in a negative light. My hard earned cash will remain in my pocket.


  10. "Retail Merchandise"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Retail Merchandiser in New York, NY
    Former Employee - Retail Merchandiser in New York, NY
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Macy's full-time (More than a year)

    Pros

    It helps out your customer service skills and knowing about the different brands and qualities.

    Cons

    I did not have no downsides at that job I'd loved working there.

    Advice to Management

    Great Managing skills.


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