Macy's Reviews in New York City, NY | Glassdoor

Macy's New York City Reviews

Updated November 19, 2018
1,686 reviews

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New York City, NY Area

2.9
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Macy's CEO Jeff Gennette
Jeff Gennette
140 Ratings

1,686 Employee Reviews

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Pros
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  1. "Retail Merchandise"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Retail Merchandiser in New York, NY
    Former Employee - Retail Merchandiser in New York, NY
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Macy's full-time (More than a year)

    Pros

    It helps out your customer service skills and knowing about the different brands and qualities.

    Cons

    I did not have no downsides at that job I'd loved working there.

    Advice to Management

    Great Managing skills.


  2. "solid company to work for"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Creative in New York, NY
    Former Employee - Creative in New York, NY
    Recommends
    Approves of CEO

    I worked at Macy's full-time (More than 5 years)

    Pros

    good pay, lots of opportunity to grow and advance

    Cons

    kept some senior level people around much past their prime but that has started to change in the past year

    Advice to Management

    continue to keep senior level roles staffed with fresh ideas especially in creative

  3. "Great company!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Human Resource Manager in New York, NY
    Former Employee - Human Resource Manager in New York, NY
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Macy's full-time (More than 5 years)

    Pros

    Collaborative and Innovative company. Company culture was positive.

    Cons

    Work life balance was difficult at times


  4. Helpful (1)

    "Good perks if you ever get to use them"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Manager in Freehold, NJ
    Current Employee - Sales Manager in Freehold, NJ
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Macy's full-time (More than 5 years)

    Pros

    Salaried managers get 4 weeks paid vacation. Health benefits are okay and 401k is good. Paying a decent wage even if you don't have a college degree.

    Cons

    Depending on who you report to since you are salaried they will work you to death. You're scheduled to work 40 hours a week but mostly end up working 60 or more or working at least 10 or 20 hours from home all week.

    Advice to Management

    Be clear about what you want done and what you don't want done don't give people more projects and 15 minutes before they're supposed to leave for the day or three big projects before they go on vacation. Pay attention to your store managers that's why you have such a large turnover.


  5. "Macys"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Assistant Merchandise Planner in New York, NY
    Current Employee - Assistant Merchandise Planner in New York, NY
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    I have been working at Macy's full-time (More than a year)

    Pros

    Good work/life balance, benefits, good training

    Cons

    High turn-over, values younger employees over older talent, extremely corporate with strong office politics, unstable, lots of restructuring


  6. Helpful (1)

    "sales"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales in New York, NY
    Former Employee - Sales in New York, NY
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Macy's full-time (Less than a year)

    Pros

    good schedules, fellow coworkers were easy to work with

    Cons

    the pay was not that great


  7. "Sales associate"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    Former Employee - Sales Associate in New York, NY
    Former Employee - Sales Associate in New York, NY
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Macy's full-time (Less than a year)

    Pros

    Flexible schedule, fun, discounts and paid training. I learned a lot which opened new job opportunities.

    Cons

    Underpaid for sales associate staff

    Advice to Management

    I had a great manager

  8. "Good place to start career, but..."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Digital Merchandise Assistant in New York, NY
    Former Employee - Digital Merchandise Assistant in New York, NY
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Macy's full-time (More than a year)

    Pros

    Corporate Discount. Summer Fridays. Depending on department, great team support.

    Cons

    Employees with the job title "Digital Merchandise Assistant" is often not respected for their hard work. The role is limited and highly repetitive and it's difficult to be promoted from this role. The only path to promotion is the EDP program, however recent college grads and interns are more likely to be accepted into the program. Due to the low acceptance rate for this program, there is a "hunger games" like atmosphere among the DMAs. Employee promotions are often not merit based.
    Also, the title for this role is only digital in name, there is no emphasis on learning about business strategy. Business decisions are based on store performance first before online.

    Advice to Management

    Stop leading the DMAs on there is growth from this role, be honest. Internal systems and processes needs improvement.


  9. "Assistant CAD Designer Contract"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Contractor - Assistant CAD Designer in New York, NY
    Former Contractor - Assistant CAD Designer in New York, NY
    Recommends
    Neutral Outlook

    I worked at Macy's as a contractor (Less than a year)

    Pros

    Good place to gain experience if your new and have thick skin.

    Cons

    Most retail are struggling and Macy's is a large and old company with the typical leadership problems that burn out their employees and refuse to fully hire vs contract. I feel sorry for the salaried employees as anything not done by us hourly/contract workers falls on them


  10. "Macy’s New York"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in New York, NY
    Current Employee - Anonymous Employee in New York, NY
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at Macy's full-time

    Pros

    The employee discount is good

    Cons

    There is no growth and little engagement for executives


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