Macy's Reviews in New York City, NY | Glassdoor

Macy's New York City Reviews

Updated February 24, 2017
1,348 reviews

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New York City, NY Area

3.1
Star Star Star Star Star
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Approve of CEO
Macy's Chairman & CEO Terry J. Lundgren
Terry J. Lundgren
478 Ratings

1,348 Employee Reviews

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Pros
Cons
  • Work life Balance cab be a challenge at times (in 290 reviews)

  • A lot of pressure to get people to open Macy's credit cards (in 750 reviews)

More Pros and Cons

  1. "Manager"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Manager in Paramus, NJ
    Former Employee - Manager in Paramus, NJ
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Macy's full-time (More than a year)

    Pros

    Great working environment. Really good people to work with.

    Cons

    Company in transition. Laying off management.

    Advice to Management

    Find a balance between stores and online selling.


  2. "Great Company"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Systems Analyst in New York, NY
    Former Employee - Systems Analyst in New York, NY
    Recommends
    Neutral Outlook
    Approves of CEO

    I worked at Macy's full-time (More than 8 years)

    Pros

    Great people, believe in the concept of teams and working hard. Never saw an issue is recognition of success and there are plenty of challenges to help you keep growing in the business.

    Cons

    Benefits are not that great. Sometimes they play favorites, session planning seems to be a topic of an issue here. They can really work on this more.

    Advice to Management

    Look for your diamonds in the rough because those are your future leaders of the company.


  3. "Poor training and retention"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Associate Inventory Planner in New York, NY
    Current Employee - Associate Inventory Planner in New York, NY
    Doesn't Recommend
    Positive Outlook
    Approves of CEO

    I have been working at Macy's full-time (More than 3 years)

    Pros

    Pros include there are good benefits, it's a large company that is an American icon, and they offer at market salaries.

    Cons

    - Poor training and retention: There is a reason why the company is at a shortage of Associates. They are doing a poor job of training Assistants well enough and Associates who are qualified are leaving for better opportunities.
    - No cohesive culture: Every business area has a completely different vibe and there is little consistency.


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  5. "Great entry-level job."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Fulfillment Associate in Edison, NJ
    Former Employee - Fulfillment Associate in Edison, NJ
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at Macy's full-time (More than 3 years)

    Pros

    Able to work individually or as a team without a manager or supervisor constantly hassling you. Flexible schedule.

    Cons

    Low pay for the type of work you're doing. Especially if you work in the back in Receiving/Fulfillment.

    Advice to Management

    Give employees more opportunities to rise up in the company and be promoted or get a raise.


  6. "Cosmetic Manager"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Manager in New York, NY
    Former Employee - Sales Manager in New York, NY
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Macy's full-time (More than a year)

    Pros

    Great staff, awesome store manager, good support

    Cons

    long hours for one day sales

    Advice to Management

    Keep positive reinforcement going


  7. "District Merchant"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - District Merchant in Whitestone, NY
    Current Employee - District Merchant in Whitestone, NY
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Macy's full-time (More than 10 years)

    Pros

    Prominent Company with many growth opportunities. Allows for self development and the ability to work in a diverse environment, and learn from experience.

    Cons

    Continuing to grow and develop from within and offering different opportunities to grow in other interests and jobs within the Company.

    Advice to Management

    Bigger investment in employees and their growth development. Offering competitive salary to all.


  8. "Omni Associate Merchandise Planner"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in New York, NY
    Former Employee - Anonymous Employee in New York, NY
    Recommends
    Neutral Outlook
    Approves of CEO

    I worked at Macy's full-time (More than 5 years)

    Pros

    A great place to learn the business, with ample opportunities to try new things.

    Cons

    Poor Management. Not many opportunities to move up ,


  9. "Sales in the Women's Shoe Salon"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Contractor - Seasonal Shoe Sales Associate in New York, NY
    Former Contractor - Seasonal Shoe Sales Associate in New York, NY
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at Macy's as a contractor (Less than a year)

    Pros

    The second largest floor space of women's shoes in the world. An international vibe with people from all over the world. It was truly an exciting experience to meet so many guests and serve them. The Management in the Shoe Salon is the most experienced, and best individuals to work with. Employees are respectful and very helpful.

    Cons

    The employees coat check was chaos during the busy season. It took 15-30 minutes on line to get my things after a long shift. However, I spoke up, and towards the end of my seasonal work there was an improvement. Also, a permanent employee asked me to stay on my side of the selling floor. My motto: Sorry, customers always come first!

    Advice to Management

    Keep doing what you are doing! However, there is always room for improvement. For example, in customer service, keeping floor tidy, increasing sales, and rewards for sales associates that can be tweaked a bit. Therefore, get management to hire secret shoppers/employees to evaluate on slow and busy days what can be improved. Best wishes for continued success!


  10. "Seasonal Sales Associate"

    Star Star Star Star Star
    • Culture & Values
    • Career Opportunities
    • Senior Management
    Former Employee - Anonymous Employee in New York, NY
    Former Employee - Anonymous Employee in New York, NY
    Recommends

    I worked at Macy's part-time (Less than a year)

    Pros

    Excellent seasonal job opportunities. Great for making extra money when most needed.

    Cons

    Holiday shopping crowds are a bit hectic and overwhelming.


  11. "customer service"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Customer Service Representative in New York, NY
    Former Employee - Customer Service Representative in New York, NY
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    I worked at Macy's full-time (More than 8 years)

    Pros

    I am a well rounded individual ready to become a team player and a good asset to the company.

    Cons

    Communicating with an individual who is unruly may only cause determinant how polite i can be



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