Macy's Reviews in New York State | Glassdoor

Macy's New York State Reviews

Updated May 23, 2018
1,437 reviews

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New York State

2.9
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Macy's CEO Jeff Gennette
Jeff Gennette
96 Ratings

1,437 Employee Reviews

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Pros
Cons
  • Work life balance is nonexistent within a salaried position (in 390 reviews)

  • Did I mention the forceful pushing of Macy's credit cards (in 862 reviews)

More Pros and Cons

  1. "sesonal sales associate"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Contractor - Seasonal Sales Associate in Middletown, NY
    Former Contractor - Seasonal Sales Associate in Middletown, NY
    Recommends
    Positive Outlook

    I worked at Macy's as a contractor (More than a year)

    Pros

    it was a fun working environment people in Macy's were very pleasant and kind. a good place to work. nobody doesn't start anything. Great experience

    Cons

    you get a lot of tough customers. you can't be a high school to work there you have to be in college . its a better idea if you are out of high school because you will have great schedule

    Advice to Management

    the management is very nice. it is very laid back environment.


  2. "It's what you make of it"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Senior Marketing Manager in New York, NY
    Former Employee - Senior Marketing Manager in New York, NY
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Macy's (More than 5 years)

    Pros

    Your work will always impact millions of customers
    Opportunity to move across departments
    Being part of a legacy brand with such a strong influence in culture

    Cons

    Very beurocratic, lots of red tape everywhere
    Young, forward-thinking people are the minority

    Advice to Management

    Give more decision power to young managers. If you can't trust them with those, they shouldn't be there

  3. "Not the job I had hoped for"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Associate in Brooklyn, NY
    Current Employee - Sales Associate in Brooklyn, NY
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at Macy's (More than 3 years)

    Pros

    Great people that work really hard

    Cons

    sad raise after working really hard


  4. "Merchandise Coordinator"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Merchandise Coordinator in New York, NY
    Former Employee - Merchandise Coordinator in New York, NY
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Macy's full-time (More than 3 years)

    Pros

    Great people to work with overall.

    Cons

    The store level personnel in many cases were stressed, unhappy and overworked. Removing staff, increasing responsibilities, etc. Also, the overall store structures (inside the stores, i.e. receiving depts, stock rooms, even rest rooms (for customers and employees) are dysfunctional in a lot of the branches I visited across the U.S., especially bad in the Metro NY stores.

    Advice to Management

    An old fashion industry tale: When the fish stinks, it stinks from the head.


  5. "A great company"

    StarStarStarStarStar
    Current Employee - Anonymous Employee in New York, NY
    Current Employee - Anonymous Employee in New York, NY
    Approves of CEO

    I have been working at Macy's full-time (More than a year)

    Pros

    unlimited resources to learn, many different opportunities and the support to switch between different career paths multiple times, lots of friendly people who genuinely care about their work

    Cons

    upper management stuck in their old school ways, unwilling to adapt to more current ways of thinking and management style


  6. "Sales Associate in Woman's Department"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in New York, NY
    Former Employee - Anonymous Employee in New York, NY
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Macy's full-time (More than a year)

    Pros

    Flexible hours, Easy to do work

    Cons

    Had to open minimal accounts each week and hit sales quotas daily, on your feet

    Advice to Management

    Pay those who encourage positive environment and connect with customers


  7. Helpful (1)

    "Macys"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Retail Sales Associate in Garden City, NY
    Former Employee - Retail Sales Associate in Garden City, NY

    I worked at Macy's (More than a year)

    Pros

    great discounts. know first hand the latest fasion

    Cons

    too much gossip among other co workers

    Advice to Management

    they are doing a good job.

  8. "Pricing and Signing"

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    Former Employee - Pricing and Signing in Bronx, NY
    Former Employee - Pricing and Signing in Bronx, NY

    I worked at Macy's part-time (More than 3 years)

    Pros

    Good second job, weekends off

    Cons

    Early hours, mostly 20 hour work weeks


  9. Helpful (2)

    "Rock bottom!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Financial Planner in New York, NY
    Current Employee - Financial Planner in New York, NY
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Macy's full-time (More than 5 years)

    Pros

    Company discount is great at 20% with additional 10% one weekend a month.

    Cons

    Everything. Work life balance is non-existent. HR was minimized, managers are abusing their power and creating toxic environments with no support for employees. Company policies are not well regulated or enforced equally throughout the company. Sometimes the disparity is team by team within the same family of business. Working from home isn't really allowed (up to your individual supervisor) and is more so just used as a talking point for the execs. They say you own you can go anywhere in the company and want you to have a well rounded experience, but then never actually allow you to move on to a new role. The company culture and morale has plummeted in the last 6 months to a year. The company I once knew and loved is unrecognizable and horrible at retaining talent. People are fleeing like rats off a sinking ship.


  10. "Sales associate"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Associate in Lake Grove, NY
    Current Employee - Sales Associate in Lake Grove, NY
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I have been working at Macy's part-time (More than 10 years)

    Pros

    Employee discount, decent hours and they sell good products.

    Cons

    Managers are lazy and moody because they hate their job.Not enough associates on the selling floor.

    Advice to Management

    Be consistent on policy because the customers know we are weak and take advantage.


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