Macy's Reviews in Newark, NJ | Glassdoor

Macy's Newark Reviews

6 reviews

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Newark, NJ

2.5
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Macy's CEO Jeff Gennette
Jeff Gennette
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6 Employee Reviews

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Pros
Cons
  • "Work life balance is nonexistent within a salaried position" (in 398 reviews)

  • "Did I mention the forceful pushing of Macy's credit cards" (in 874 reviews)

More Pros and Cons

  1. "When I started retail was different, better."

    StarStarStarStarStar
    Former Employee - Lingerie Coordinator in Newark, NJ
    Former Employee - Lingerie Coordinator in Newark, NJ
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    Pros

    Great opportunity if your a millennial and want to be fast tracked.

    Cons

    Wouldn't recommend for anyone other than a millennial, especially if your looking to have long term career (retire).


  2. Helpful (1)

    "Nice team environment. No work-life balance."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Director FP&A in Newark, NJ
    Former Employee - Director FP&A in Newark, NJ
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Macy's full-time (More than 10 years)

    Pros

    Collaborative environment. 20% discount. Parade and fireworks tickets. Dotcom up and coming. Many different avenues to move around the company.

    Cons

    Lack of work life balance. No flexible work schedule. There's only a work from home policy when they want/need you to work from home. Senior management has old-school way of thinking.

  3. Helpful (1)

    "Commission vs draw results...."

    StarStarStarStarStar
    Current Employee - Commissioned Sales Associate in Newark, NJ
    Current Employee - Commissioned Sales Associate in Newark, NJ

    Pros

    6 years part-time, small and large stores ("doors" they are called). Transfer from closed store to larger mall store. Traditonal commission dept (shoes) with modest wage (draw of 10.55/hr). Instead of 10% comm., is 5+ to 9.51%.

    Cons

    Draw against commission produces deficit result therefore no commission ever paid. Problem begins with sommission difference bewteed FT and PT, for same work. Customers are survyed scores on scale of 1-10 produce MAgic Score. Unless a 9 or 10, no score recorded. That score is used to measure employee performance, which is never high enough to produce a raise. All employees are punished for store's score from customers who never realize their subjective opinion effects employees income. Example: escalator was down for 2 days, customer ratings low for the inconveniece, producing low Magic score. Employees have no control over broken escalator. Low score for store means no raise for all employees. Or, customer complains "have to wait in line for service," means low score. So store hires more employees to reduce wait time, which means lower sales per employee and no chance to make commission to get out of deficit. Result is commission intended to be incentive to work better, smarter is gone. All commission people not given equal shot at custiemers; whoever can grab most customers results in higher rate of dissafisfaction because of poorer service due to wait time.

    Advice to Management

    Stop using customer surveys to justifiy low employee performances and no raises. It ius fundementally unfair. Equalize pay for same work, FT and PT.


  4. "Store Manager/Visual Manager/Operations Manager/LP Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Newark, NJ
    Current Employee - Anonymous Employee in Newark, NJ
    Doesn't Recommend
    Positive Outlook
    Approves of CEO

    I have been working at Macy's full-time

    Pros

    Pros depend on who you work for

    Cons

    There are many. People at the district level are all about politics and do not know how to teach/coach and develop people. You either are liked or you are reprimanded. People only care about what the report reflects, no one cares about how to get those results. There is constant yelling by district and regional partners. There are no thank-you's or recognition. The recognition and promotions are a joke as there arent any. Store Managers and Disctrict partners that are not doing well are kept around so the seniors can pretent that there are no problems in the districts. Huge problems in New Jersey Central districts.

    Advice to Management

    Dive deep into your districts and regions to get a better understanding of what is going on at the ground level. People are extremely unhappy, and there are a lot of biases.


  5. Helpful (1)

    "Biggest retailer in the world, worst company to work for. You'll make more money working at McDonalds"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Support Associate in Newark, NJ
    Current Employee - Support Associate in Newark, NJ
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I have been working at Macy's part-time (More than 3 years)

    Pros

    Schedule flexibility
    20% discount on most items

    Cons

    Little (very little) base pay
    No benefits
    Almost no hours during the spring/summer (4hrs/wk????). If it's not btwn Thanksgiving & New Years, don't expect good hours.
    Mandatory work on Black Friday, Christmas & New Years (they say it's voluntary but if you refuse to work a major holiday, you get reprimanded)
    Must get their card in order to receive employee discount
    No raises, no incentives, no recognitions, no company gifts during the holidays.
    Purely a numbers-driven type company.

    Advice to Management

    Not that what I type here will make a difference but push for higher pay for good employees. No one can live off working 4-10hrs/wk for minimum wage. It's an insult to hard working employees & the main reason Macy's is losing employees left & right.


  6. "Overall, a decent place to work."

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Newark, NJ
    Former Employee - Anonymous Employee in Newark, NJ
    No opinion of CEO

    Pros

    Employee discount is very generous

    Cons

    Long hours and standing on feet

    Advice to Management

    more feedback to employees


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