Macy's Reviews in Norfolk, VA | Glassdoor

Macy's Norfolk Reviews

33 reviews

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Norfolk, VA Area

3.2
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Approve of CEO
Macy's CEO Jeff Gennette
Jeff Gennette
3 Ratings

33 Employee Reviews

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  1. "great"

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales in Norfolk, VA
    Current Employee - Sales in Norfolk, VA
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    very nice place ,good management ,wonderful team

    Cons

    i have nothing to say except good place


  2. "Macys review"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    Current Employee - Sales Associate in Chesapeake, VA
    Current Employee - Sales Associate in Chesapeake, VA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Macy's full-time (Less than a year)

    Pros

    You have the opportunity to pick up great hours. Also, you have the flexibility to to swap shifts or give away shifts, or pick up shifts.

    Cons

    They don't schedule enough workers to put away clothes so tons of racks form by the end of the week.

    Advice to Management

    Schedule atleast 3 people to come in from 7a.m. to 11 a.m. two to three times a week to work on put backs. Particularly at the VA Greenbrier location.

  3. "Mattress and furniture sales"

    StarStarStarStarStar
    Current Employee - Retail Sales Associate in Newport News, VA
    Current Employee - Retail Sales Associate in Newport News, VA

    I have been working at Macy's full-time (More than 5 years)

    Pros

    Working with people and commission

    Cons

    I love sells but not crazy about the hours.


  4. "Customer service associate"

    StarStarStarStarStar
    Current Employee - Anonymous Employee in Chesapeake, VA
    Current Employee - Anonymous Employee in Chesapeake, VA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Macy's full-time (More than 3 years)

    Pros

    Awesome co-workers!

    Cons

    Lowest pay ever! Demanding you get 5 credits a day. Then changing it to one credit app a shift. I had one slow month and one manager threatened to fire me. Extremely stressful job! Pay starts at $8.00 and barely goes up from there. You get a few cent raise each year which they use the excuse it’s based on how well your store is doing. Many people lose their jobs as there is no sick leave and if you run out of attendance points you’re fired. I’ve even gone to work with the flu. They fired 20 people for no reason in January and now they have 4 people per floor.

    Advice to Management

    Corporate says don’t take last act back after 30 days, so we tell the customer that, then you over ride the purchase and take it back anyways. It’s become a used clothing store because you allow people to buy, borrow and return anything. Then you wonder why sales are horrific and you have the audacity to base our raise on your destruction of the Company. Yet you still can’t figure out why your stores are closing. Get a clue!


  5. "Support Team"

    StarStarStarStarStar
    Current Employee - Anonymous Employee in Virginia Beach, VA
    Current Employee - Anonymous Employee in Virginia Beach, VA

    I have been working at Macy's part-time

    Pros

    Have more freedom than other companies

    Cons

    Very bad at communication. The support teams are like the stepchild


  6. "Seasonal sales associate"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Seasonal Sales Associate in Virginia Beach, VA
    Former Employee - Seasonal Sales Associate in Virginia Beach, VA
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Atmosphere in the store is cheerful

    Cons

    Store can get hectic with all the sales and rush.

    Advice to Management

    Great job


  7. "Better for those who want to have no life."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Associate in Newport News, VA
    Former Employee - Sales Associate in Newport News, VA
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Macy's full-time (More than 5 years)

    Pros

    20% Discount
    There really isn't anything else so these words are here to fill up space so I can move on

    Cons

    Lack of training
    Lack of management with back bones
    Scheduling sucks
    Cooperate has head up headquarters
    Pay is terrible.
    No ways to move up.

    Advice to Management

    Learn to take the side of your associates instead of giving stuff away.

  8. Helpful (1)

    "Macy's Sales Associate"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Associate in Virginia Beach, VA
    Former Employee - Sales Associate in Virginia Beach, VA
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Macy's full-time (More than 3 years)

    Pros

    The employee discount is really great and the holiday season creates a fun environment.

    Cons

    Very low pay for the amount of work done by sales associates. Managers use any method possible (including threatening your job) for you to get your customers to open a credit card. I was once told by a manager that if I didn't get more credits they were going to start getting rid of the weak employees (i.e. the ones behind on credits, i.e. me). They only do yearly evaluations/raises and it's usually nothing significant, especially with the company going downwards.

    Advice to Management

    Recognize the amount of work your employees are doing and try not to talk down to them or threaten them, it doesn't work as a positive motivator for the employee.


  9. "entertaning"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Associate in Virginia Beach, VA
    Former Employee - Sales Associate in Virginia Beach, VA
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    discounts, macys money, friendly, nice environment, diverse

    Cons

    cut hours, not much pay, not many work days,


  10. "District Merchant"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - District Merchant in Virginia Beach, VA
    Current Employee - District Merchant in Virginia Beach, VA
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at Macy's full-time (More than 5 years)

    Pros

    Fun and rewarding position. Requires a lot of travel and working doing something different everyday

    Cons

    So much travel and pay opportunity

    Advice to Management

    Reduce number of Vice Presidents and add selling staff. Work to create a stress free environment for shoppers


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