Macy's Reviews in Norwich, CT | Glassdoor

Macy's Norwich Reviews

6 reviews

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Norwich, CT Area

3.3
StarStarStarStarStar
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Approve of CEO
Macy's CEO Jeff Gennette
Jeff Gennette
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6 Employee Reviews

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Pros
Cons
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  1. "Great company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Support Staff in Waterford, CT
    Former Employee - Support Staff in Waterford, CT
    Recommends
    Neutral Outlook
    Approves of CEO

    Pros

    Macy's is a company that gives back to the community. I loved the hours and working with the staff. It was a very happy experience.

    Cons

    I did not get to stay on longer.

    Advice to Management

    Give a chance to people who need second chances. I am so sad I did not make the cut to return to this amazing company.


  2. "Support team member"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Support Associate in Waterford, CT
    Current Employee - Support Associate in Waterford, CT
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at Macy's (More than 3 years)

    Pros

    Like working with the people. Works not that hard

    Cons

    The hours or lack of

    Advice to Management

    Stop the beancounting and respect your employees efforts

  3. "Sales associate"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Associate in Waterford, CT
    Current Employee - Sales Associate in Waterford, CT
    Recommends
    Positive Outlook

    I have been working at Macy's part-time (More than a year)

    Pros

    Flexible schedule
    Associate discount
    Get to meet new people every day

    Cons

    Minimum wage
    Hard to advance
    Hard to maintain the floor and give good customer service

    Advice to Management

    Advance more people from inside the company instead of just hiring new people.


  4. "Always increasing expectations"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Manager in Waterford, CT
    Current Employee - Sales Manager in Waterford, CT
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at Macy's full-time (More than 5 years)

    Pros

    Discount, fast paced, chance for advancement if you are willing to travel or move.

    Cons

    Time management, work/life balance, the customer is "always" right attitude.

    Advice to Management

    Take some things off people's agendas. It's tough to balance everything that is expected.


  5. Helpful (1)

    "Underappreciated"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Manager in Waterford, CT
    Former Employee - Sales Manager in Waterford, CT
    Doesn't Recommend
    Positive Outlook
    Approves of CEO

    I worked at Macy's full-time (More than 3 years)

    Pros

    Discounts, the associates who work there are nice

    Cons

    Upper management...no appreciation for the job done. Constantly adding new things to do, not enough time to get them done.

    Advice to Management

    Start taking better care of your managers or you will continue to lose good people.


  6. "worst customer service job ever"

    StarStarStarStarStar
    Former Employee - Sales Associate in Waterford, CT
    Former Employee - Sales Associate in Waterford, CT

    I worked at Macy's part-time

    Pros

    you get a discount. that is all

    Cons

    they do not care about their employees

    Advice to Management

    Treat your associates like people and not just a number


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