Macy's Operation Reviews | Glassdoor

Find jobs for Operation

Macy's Operation Reviews

Updated April 18, 2019
67 reviews

Filter

Filter

Operation

2.9
StarStarStarStarStar
Rating TrendsRating Trends
Recommend to a friend
Approve of CEO
Macy's CEO Jeff Gennette
Jeff Gennette
10 Ratings

Employee Reviews

Sort: PopularRatingDate

Pros
Cons
More Pros and Cons

  1. "Great Company to work for"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Operations and Asset Protection Manager in Santa Rosa, CA
    Current Employee - Operations and Asset Protection Manager in Santa Rosa, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Macy's full-time (More than 10 years)

    Pros

    Work life balance
    Personal Development
    Benefits
    People relationship

    Cons

    Career opportunities
    Bonus opportunities
    Relocation flexibility
    Talent benched

    Advice to Management

    Great place to work


  2. "Company went off the rails in Operations/Asset Protection starting 2018"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Operations and Asset Protection Manager (OAPM) in Dallas, TX
    Former Employee - Operations and Asset Protection Manager (OAPM) in Dallas, TX
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Macy's full-time (More than 5 years)

    Pros

    Generous PTO (4 weeks new hire, 5 upon 2 years service). That’s if you are even able to take any personal vacations.

    Cons

    0 chance of Work/Life Balance
    12-15 hour days
    Minimal promotion opportunity
    Reduced staffing mode leading to disheveled stores and messy and unhelpful shopping environment for guests.

    Dallas/Fort Worth district has the WORST district management and shows by the metrics and high turnover. Everyone looking for new jobs or started to leave.

    Advice to Management

    Corporate needs to learn that two 50 hour a week jobs (Operations and Asset Protection Manager) SHOULD NOT be combined. 45-50 hour weeks turned into 70 minimum to even get close to metrics. High turnover in OAPM and hard to hire for company. Majority leaving this sinking ship fast. Upper management highly disconnected, especially in the joke of the corporate office.

  3. "Not great, but not horrible"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Operations Manager in Dallas, TX
    Current Employee - Operations Manager in Dallas, TX
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Macy's full-time (More than 3 years)

    Pros

    Nice amount of vacation and good work/life balance

    Cons

    Too much put onto your plate with extreme lack of training, not enough pay


  4. "Operations"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Operations in Irvine, CA
    Former Employee - Operations in Irvine, CA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Macy's part-time (More than a year)

    Pros

    Employee discount was about it

    Cons

    Management
    Lazy employees
    Black Friday was terrible

    Advice to Management

    Good thing you closed the Irvine location


  5. "Warehouse Supervisor"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Operations Supervisor in Minooka, IL
    Former Employee - Operations Supervisor in Minooka, IL
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    I worked at Macy's full-time (More than a year)

    Pros

    Great experience in logistics , rotations to different parts of the business

    Cons

    Hours, benefits, advancement, development , training

    Advice to Management

    Update technology to be more efficient and monitor goals


  6. Helpful (2)

    "Vice President"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Vice President Operations in Secaucus, NJ
    Former Employee - Vice President Operations in Secaucus, NJ
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Macy's full-time (More than 10 years)

    Pros

    Large nationally known company

    Cons

    In a state of turmoil, limited growth currently

    Advice to Management

    Would hold off to see if company stabilizes


  7. "Salesman"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Owner Operator in Buffalo, NY
    Former Employee - Owner Operator in Buffalo, NY
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Macy's full-time

    Pros

    Lots of hours and discount

    Cons

    Management didn't listen. Mad when you tell them you need day off. For family needs they don't understand.

    Advice to Management

    Listen to customers, listen to your employees

  8. "Great Company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Operations Manager
    Current Employee - Operations Manager
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at Macy's full-time (More than 3 years)

    Pros

    Company culture is best I've ever worked in.

    Cons

    Pay could be better, and upward mobility can be difficult if not in the inner circle.

    Advice to Management

    Focus more on your internal customers, and they'll take care of the external ones


  9. "Operations Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Operations Manager in Boston, MA
    Current Employee - Operations Manager in Boston, MA
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    I have been working at Macy's full-time (More than 8 years)

    Pros

    Big company, great opportunities to learn retail from the very best and good opportunity to grow

    Cons

    Changes to fast without actually having a culture of change and therefore gives the impression of instable

    Advice to Management

    Need to be more open to the new way of doing retail


  10. "Operations Analyst"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Operations Analyst in Duluth, GA
    Current Employee - Operations Analyst in Duluth, GA
    Recommends
    Negative Outlook
    Approves of CEO

    I have been working at Macy's full-time (More than a year)

    Pros

    Competitive Salaries and clean work areas

    Cons

    some teams lack diversity, lack of training, a lot of flux in leadership, struggling retail market