Macy's Part Time Retail Sales Reviews | Glassdoor

Macy's Part Time Retail Sales Reviews

Updated August 4, 2018
647 reviews

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Part Time Retail Sales

3.3
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Macy's CEO Jeff Gennette
Jeff Gennette
27 Ratings

Employee Reviews

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Pros
Cons
  • "Work life balance is nonexistent within a salaried position" (in 397 reviews)

  • "Did I mention the forceful pushing of Macy's credit cards" (in 870 reviews)

More Pros and Cons

  1. Featured Review

    Helpful (4)

    "Sales Associate"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Retail Sales Associate in Kenner, LA
    Former Employee - Retail Sales Associate in Kenner, LA
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Macy's part-time (Less than a year)

    Pros

    Worked around school and work schedule
    Company discount
    Exciting customers
    Team oriented coworkers
    Pleasant orientation and training
    Helpful staff and HR

    Cons

    Invest in a good pair of work shoes if you love your feet

    Advice to Management

    None. I had a good experience.


  2. "It is what you make it!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Retail Sales Associate in Fort Lauderdale, FL
    Current Employee - Retail Sales Associate in Fort Lauderdale, FL
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at Macy's part-time (More than 3 years)

    Pros

    Macy's has many opportunities for anyone who wants to work hard in customer service. As a sales associate I love who I work with and what I do. The money is not great but with commission and you have to really sell to make commission, its not bad! If you do your job you are left alone. Don't make waves!

    Cons

    Standing all day. Restrooms are usually dirty, lunch room is depressing.

    Advice to Management

    Stores are old and dirty.

  3. "Sales Associate"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Retail Sales Associate
    Former Employee - Retail Sales Associate
    Doesn't Recommend
    Negative Outlook

    I worked at Macy's full-time (More than a year)

    Pros

    Working environment, breaks, pto

    Cons

    Backstabbing, unorganized, they will find ways to fire you. Do not trust AP they are bias and do not care.

    Advice to Management

    Listen to your associates, help them when you can.


  4. "Job performance"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Retail Sales Associate in Pittsburgh, PA
    Current Employee - Retail Sales Associate in Pittsburgh, PA
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at Macy's part-time (More than 10 years)

    Pros

    Love the beautiful merchandise and the employee discount. Enjoy engaging with customers during transactions.

    Cons

    Not enough employees on per shift to handle all work required.

    Advice to Management

    Need to hire more recovery people for fitting rooms.


  5. "Senior associate"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Retail Sales Associate in Douglaston, NY
    Former Employee - Retail Sales Associate in Douglaston, NY
    Doesn't Recommend
    Positive Outlook
    No opinion of CEO

    I worked at Macy's part-time (More than 10 years)

    Pros

    The associate discount and the socializing

    Cons

    Low pay, management that work you like slaves

    Advice to Management

    Don't take yourself so seriously


  6. "Good place to work, but it has lots of drawbacks."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Retail Sales Associate in Novi, MI
    Current Employee - Retail Sales Associate in Novi, MI
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Macy's full-time (More than a year)

    Pros

    Customers, coworkers are great and some managers are cool too. Corporate listens to suggestions. Good discounts for employees, decent health benefits for employees. Meetings everyday to let the team know how they are doing. New store manager is thoughtful, and speaks to employees with respect.

    Cons

    Not enough employees, high turnover, but there are some who have over 20 years of experience, however all staff is overworked and overwhelmed particularly the managers, lots of managers are leaving even upper management changes every two years. Moral is low, HR is a joke. Customers can’t use coupons too many sales are going on at one time. Corporate needs to take heed of suggestions. It would be great to have corporate do an Under Cover Boss type of situation so that improvements can be made, not only for employees but customers too.

    Advice to Management

    Keep your word to employees, don’t give them a lot of fluff then change things for the worst. Dig into different departments find the weakness and implement improvements from employees suggestions. Stop having concurrent sales, such as specials, regular sales and last act all together. “Under Cover Boss” will solve lots of issues.


  7. "Love Macy’s"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Retail Sales Associate in Douglaston, NY
    Former Employee - Retail Sales Associate in Douglaston, NY
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Macy's (More than a year)

    Pros

    The benefits are limited but great

    Cons

    Sometimes you have to go beyond your areas in order to make your job pleasant

    Advice to Management

    Keep everything and everyone working fairly.

  8. "Mattress and furniture sales"

    StarStarStarStarStar
    Current Employee - Retail Sales Associate in Newport News, VA
    Current Employee - Retail Sales Associate in Newport News, VA

    I have been working at Macy's full-time (More than 5 years)

    Pros

    Working with people and commission

    Cons

    I love sells but not crazy about the hours.


  9. "Great for students"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Retail Sales Associate in Las Vegas, NV
    Former Employee - Retail Sales Associate in Las Vegas, NV
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Macy's part-time (Less than a year)

    Pros

    Great work life balance! Scheduling was always convenient

    Cons

    long hours during holidays,starting pay, and raises are very low

    Advice to Management

    Pay attention to employee questions and needs


  10. "Sales Associate"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Retail Sales Associate in Lees Summit, MO
    Former Employee - Retail Sales Associate in Lees Summit, MO
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Macy's full-time (More than 3 years)

    Pros

    Discount, contests, nice co-workers, Starbucks and beautiful store.

    Cons

    Pay is low, even if you have a degree and years of retail experience. Thanksgiving was always ruined by going to work right after dinner. Change managers like underwear.

    Advice to Management

    Pay according to experience, put more people on the floor because customers feel like it’s better to shop online. Stock stores with product. Don’t make the customer wait for merch to be delivered, or they might as well go to online shopping only.
    Support the staff and treat them like humans.