Macy's Part Time Retail Sales Reviews | Glassdoor

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Macy's Part Time Retail Sales Reviews

Updated October 31, 2018
661 reviews

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Part Time Retail Sales

3.3
StarStarStarStarStar
Rating TrendsRating Trends
Recommend to a friend
Approve of CEO
Macy's CEO Jeff Gennette
Jeff Gennette
36 Ratings

Employee Reviews

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Pros
Cons
  • "Work life balance is nonexistent within a salaried position" (in 405 reviews)

  • "Did I mention the forceful pushing of Macy's credit cards" (in 879 reviews)

More Pros and Cons

  1. "Sales Associate"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Retail Sales Associate in Miami, FL
    Current Employee - Retail Sales Associate in Miami, FL
    Recommends
    Positive Outlook

    I have been working at Macy's full-time (More than 3 years)

    Pros

    Best reason to work at Macys is to engage with people ,interact with customers, suggest new styles. Flexibility in the schedule, great managers. Fun environment

    Cons

    Remuneration is low compared to the work done

    Advice to Management

    Commissions and or salary needs to be revised.


  2. Helpful (1)

    "Junior sales associate"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Retail Sales Associate in Ann Arbor, MI
    Former Employee - Retail Sales Associate in Ann Arbor, MI
    Recommends
    Neutral Outlook
    Approves of CEO

    I worked at Macy's part-time (More than a year)

    Pros

    Good experience with overall staff and supervisors.

    Cons

    Honestly, the pay could improve, and more flexible hours on weekends.

    Advice to Management

    Need to train new staff better to prepare for sales floor customer service experience concerns/issues.

  3. Helpful (1)

    "Macy's Helped Me"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Retail Sales Associate in Tigard, OR
    Former Employee - Retail Sales Associate in Tigard, OR
    Recommends

    I worked at Macy's full-time (More than 5 years)

    Pros

    Macy's was very helpful during a family crisis, giving me the much needed time off.

    Cons

    Those "Loyalty" cards and their weekly goals!

    Advice to Management

    Please do not ask daily about loyalty quota.


  4. Helpful (1)

    "sales"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Retail Sales Associate in Tigard, OR
    Current Employee - Retail Sales Associate in Tigard, OR
    Recommends
    Negative Outlook
    Approves of CEO

    I have been working at Macy's part-time (Less than a year)

    Pros

    large store, lots of products, nice coworkers, flex work, easy interview process

    Cons

    large store, lots of product, few registers eat, lots of hours

    Advice to Management

    more training


  5. "Retail Sales Associate"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Retail Sales Associate in Bedford, NH
    Former Employee - Retail Sales Associate in Bedford, NH
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Macy's part-time (More than a year)

    Pros

    Convenient hours, pleasant work atmosphere

    Cons

    None that I can think of

    Advice to Management

    None


  6. "Not a bad place to work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Retail Sales Associate in Springfield, PA
    Former Employee - Retail Sales Associate in Springfield, PA
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Macy's full-time (More than 10 years)

    Pros

    Love my customers, sales, yearly inventory, 20 percent for discount items

    Cons

    Needs more staff, difficult to get everything done daily, cannot pay bills.

    Advice to Management

    Hire more permenent staff, maybe raise min wage


  7. "Think Again"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Retail Sales Associate
    Former Employee - Retail Sales Associate
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Macy's (More than a year)

    Pros

    Great work experience.
    Potential to having great in-store teams.

    Cons

    Management did not have their priorities straight.
    Competiveness gets ridiculous because of outdated comissions system
    Flexible schedule can be decieving.

    Advice to Management

    If you say flexible schedule, actually work with your employee to ensure that.
    Make the scheduling process less complicated.

  8. "retail sales associate"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Retail Sales Associate in Houston, TX
    Former Employee - Retail Sales Associate in Houston, TX
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Macy's (Less than a year)

    Pros

    they give you good benefits as an employee like discounts and its a fun and safe working environment

    Cons

    i really don't have any cons , just when holidays come around you have to have a faster work pace than usual because it's so crowded

    Advice to Management

    i absolutely loved the management team they are so considerate and understanding


  9. "Sales/customer service"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Retail Sales Associate in Saint Cloud, MN
    Former Employee - Retail Sales Associate in Saint Cloud, MN
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Macy's part-time (More than 3 years)

    Pros

    Shopping is fun! With the right staff, it could be a decent place to work.

    Cons

    Management in some stores is unreasonable.

    Advice to Management

    Give all of your employees the same opportunities.


  10. "Stressful place for low pay."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Retail Sales Associate
    Current Employee - Retail Sales Associate
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I have been working at Macy's part-time

    Pros

    -Coworkers can be great.
    -Can get good discounts with your employee discount.
    -Does provide fun events like 4th of July cookouts.

    Cons

    -Low pay, even for entry level.
    -Constant staffing shortages that lead to managers constantly calling you on your day off.
    -Very stressful due to poor staffing levels, and asking you to do more tasks at once.
    -High turnover rate (both staff and managers).
    -Benefits not great.
    -Employee discount only works if you sign up for their card.

    Advice to Management

    Focus on bringing the MAGIC back to the stores. HQ is constantly cutting back on anything to make a profit. But in doing so they put more pressure on managers, and the staff that leads to unhappy workers. You have to due about 12 different tasks, all the while with little to no help because of poor staffing, and high turnover doesn't help anyone, especially the customers.