Macy's Reviews in Pasadena, CA | Glassdoor

Macy's Pasadena Reviews

Updated May 26, 2018
19 reviews

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Pasadena, CA

1.7
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Approve of CEO
Macy's CEO Jeff Gennette
Jeff Gennette
2 Ratings

19 Employee Reviews

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Pros
Cons
  • "Work life balance is nonexistent within a salaried position" (in 405 reviews)

  • "Did I mention the forceful pushing of Macy's credit cards" (in 879 reviews)

More Pros and Cons

  1. "support associate"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Support Associate in Pasadena, CA
    Former Employee - Support Associate in Pasadena, CA
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at Macy's part-time (More than a year)

    Pros

    good management, supportive environment, showed effort to display employee appreciations

    Cons

    scheduling conflicts, lack of hours


  2. Helpful (1)

    "Macy's sucks"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Beauty Advisor in Pasadena, CA
    Former Employee - Beauty Advisor in Pasadena, CA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Macy's (Less than a year)

    Pros

    there are no pros to working at Macys

    Cons

    This company is a company that exploits it's retail associates on every level. Lets start with the pay. The pay is horrible and no one could live on what they deem 'good' pay. Besides the pay, this company is a controlling dictatorship type regime. The rules are extensive, detailed and suffocating. They literally live to suck the very life out of their employees and crush their souls one day at time. You can only enter and exit through certain doors, you can't talk with your fellow associates, you must do the tasks they tell you to do but if you are in the middle of one and a customer walks up you are supposed to drop what you are doing even if that includes cash handling and opening a register. Co workers, though some are nice some can be bullies and downright nasty. They try to motivate associates with "Macys money" in the lowest amounts (I'm talking $5 folks) which is nothing but insulting to us while the store rakes in millions of dollars off our backs. Offer a real bonus or some time off and then see employees get motivated. Stop the credit card madness. Nobody wants your stupid 25% APR credit card. And you guys are practically criminal for shoving it down every customers throat with not an ounce of shame. What an ugly, ugly company.

    Advice to Management

    You guys do not know how to manage people or motivate them. Let your employees breathe a little. We are grown adults and can handle ourselves without the stifling rules and communist-esque atmosphere of the store. Pay us better and then you will see more loyalty and harder workers. Work on your stupid point system which is a load of crap and another weapon used against employees. Don't let people get bullied. PERIOD. This is 2018, bullying should be addressed and handled. Stop micromanaging people while they are trying to do their jobs! And get better computers/registers instead of the slow dinosaurs you currently have which slows down productivity and customer service.

  3. Helpful (1)

    "DON'T DO IT!!! WASTE YOUR TIME"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Support in Pasadena, CA
    Former Employee - Support in Pasadena, CA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Macy's part-time (More than 5 years)

    Pros

    Hours and thats the only good thing, if you like only working 12 hours and going in at 6:30am

    Cons

    You will waste 10 years of your life working with lazy people, people don't know how to do anything , don't bother, working hard because you will never get appreciated. I would never recommend this place to anyone, even if you want extra money for christmas,

    Advice to Management

    you will never move up to management


  4. "Sales associate"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Retail Sales Associate in Pasadena, CA
    Former Employee - Retail Sales Associate in Pasadena, CA
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Macy's full-time (Less than a year)

    Pros

    It is one of the most popular department stores.

    Cons

    The scheduling could have been better.

    Advice to Management

    We work as a team to accomplish our goals


  5. "Beauty advisor / Mua"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Esthetician/Mua in Pasadena, CA
    Former Employee - Esthetician/Mua in Pasadena, CA
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Macy's full-time (Less than a year)

    Pros

    Great meet new friends / coworkers
    Gratis awards / learning lab awesome

    Cons

    Counter manager changing schedule
    Always absent

    Advice to Management

    Be at your job


  6. "average"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Seasonal Support Associate in Pasadena, CA
    Former Employee - Seasonal Support Associate in Pasadena, CA
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Macy's part-time (Less than a year)

    Pros

    Fast-paced
     always something to be done

    Cons

    Support associates were always being pulled in different directions by the different department managers.

    Advice to Management

    Make up your mind when sending the associates!


  7. "Holiday Part-time"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Holiday Associate in Pasadena, CA
    Former Employee - Holiday Associate in Pasadena, CA
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Macy's part-time (Less than a year)

    Pros

    Friendly associates, easy to get hours, those on commission seem to be ok with the system, great location (Pasadena), work well with holiday temps

    Cons

    Not ideal if you've never worked in retail before - job is fast-paced from your first day and can be overwhelming. By the time I was getting the hang of it, the holidays were over. It's retail at a giant corporation so it was about what I expected in terms of excitement, support etc.

    Advice to Management

    Be patient with new employees, especially those just getting into retail. The other associates were happy to help me out but my supervisor wasn't always receptive to my questions.

  8. "Sales Assoicate"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Associate in Pasadena, CA
    Former Employee - Sales Associate in Pasadena, CA
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    Pros

    Had some control of your hours, if a coworker wanted to, they can pick up your hours without need of consultation with the manager.

    Cons

    No sense of individuality, personal concerns with job were never listened or addressed


  9. "Great place for experience."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Beauty Advisor in Pasadena, CA
    Former Employee - Beauty Advisor in Pasadena, CA
    Recommends
    Neutral Outlook
    No opinion of CEO

    Pros

    Great coworkers.
    Discount.
    Easy-going managers.
    Got free makeup once in awhile after training. I liked the customers.

    Cons

    Too much pressure to push Credit Cards.


  10. "Worked in Beauty Department, fun, lots of pressure to push Macys Cards"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Beauty Advisor in Pasadena, CA
    Current Employee - Beauty Advisor in Pasadena, CA
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Beauty department was fun, customers were respectful most of the time, got to be creative in a sales environment, easy uniform (all black all the time), sometimes free products. Discount on makeup and perfumes as well as other macys products.

    Cons

    They kind of make you sign up for a macys credit card in order for you to get the store discount. A lot of pressure to sign people up for Macys cards. One per day was hard sometimes. Daily goals seems impossible to reach for some counters.


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