Macy's Reviews in Philadelphia, PA | Glassdoor

Macy's Philadelphia Reviews

Updated August 15, 2017
57 reviews

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Philadelphia, PA

3.3
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Macy's CEO Jeff Gennette
Jeff Gennette
2 Ratings

57 Employee Reviews

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Cons
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  1. "Sales associates"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Flex Sales Associate in Philadelphia, PA
    Former Employee - Flex Sales Associate in Philadelphia, PA
    Doesn't Recommend
    Positive Outlook
    Approves of CEO

    I worked at Macy's part-time (Less than a year)

    Pros

    Flexible schedule, in-house Macy's discounts. Rewards to go towards purchasing item's.

    Cons

    Restocking, the floor, from all day leftovers, close in the fitting room, and customers not having receipts.

    Advice to Management

    That employee, should continue to be informed about the top things going on because, everybody likes good service.


  2. "Management"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Philadelphia, PA
    Former Employee - Anonymous Employee in Philadelphia, PA
    Neutral Outlook
    Approves of CEO

    I worked at Macy's full-time

    Pros

    Keep very busy, always on the move, never boring or repetitive. Good people to work with, both managers and associates. Room for advancement

    Cons

    Hours can be long, don't always get the resources you need to perform at the optimal level.

  3. "Sales Associate"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Associate in Philadelphia, PA
    Current Employee - Sales Associate in Philadelphia, PA
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at Macy's part-time (More than a year)

    Pros

    Discounts, dibs on new items.

    Cons

    Not too organized, management doesn't manage.


  4. Helpful (1)

    "Seasonal employment"

    StarStarStarStarStar
    Former Employee - Anonymous Employee in Philadelphia, PA
    Former Employee - Anonymous Employee in Philadelphia, PA

    Pros

    Good place for entry level worker

    Cons

    Payrate, Lack of incentives


  5. Helpful (1)

    "Macy's Employee"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Retail Sales Associate in Philadelphia, PA
    Former Employee - Retail Sales Associate in Philadelphia, PA
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Macy's (More than a year)

    Pros

    20% off employee discount, very customer focused, ability to pick up hours

    Cons

    Bad work/life balance, not a studnet friendly job,


  6. "Associate"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Retail Sales Associate in Philadelphia, PA
    Former Employee - Retail Sales Associate in Philadelphia, PA
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    Pros

    Coworkers and employee discount amount

    Cons

    Hours and no schedule flexibility

    Advice to Management

    Associates have lived outside of macys!


  7. Helpful (1)

    "COSMETICS DEPARTMENT NE PHILADELPHIA: worked as holiday help. Not as a 'ringer' but sales. Cruelest employees ever"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Associate in Philadelphia, PA
    Former Employee - Sales Associate in Philadelphia, PA
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Macy's part-time (Less than a year)

    Pros

    Quick money for holidays and hours accommodate personal/school/work schedule. Good if you only need a short term income boost for holidays.

    Cons

    THE ABSOLUTE WORST, NASTY, VICIOUS EMPLOYEES I HAVE EVER HAD TO WORK WITH. I COULDN'T BELIEVE GROWN WOMEN BEHAVED IN THE WAY THEY DID. DOWNRIGHT THIEVES AND PURE VICIOUSNESS. THEY REALLY SHOULD BE ASHAMED OF THEMSELVES. To my knowledge this Behavior was not dealt with where they should have been written up and or terminated.

    Advice to Management

    Management needs to keep an eye on their permanent employees when it comes to their treatment of holiday help. They actually trick holiday employees and steal their sales by reverting to childlike behavior and can definitely be described as bullies. It borders on Criminal Behavior. They need to have some sort of repercussion for their behavior comma written up for disciplinary action and or terminated. Believe me I've told many people about that department at that location and at least 30 of my friends refuse to shop there because of it. That behavior should never be rewarded.

  8. Helpful (1)

    "sales clerk"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Associate in Philadelphia, PA
    Former Employee - Sales Associate in Philadelphia, PA
    Recommends
    Positive Outlook

    I worked at Macy's part-time (Less than a year)

    Pros

    store discount great coworkers to work with

    Cons

    eve/weekends nothing else to mention


  9. Helpful (1)

    "Retail management is a difficult job. You have a lot on your plate at all times."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Business Manager in Philadelphia, PA
    Former Employee - Business Manager in Philadelphia, PA
    Recommends
    Negative Outlook
    No opinion of CEO

    I worked at Macy's full-time (More than 5 years)

    Pros

    I can honestly say though that after working at 3 very different Macy's locations and working at a variety of other retailers... Macy's employs some of the best people I know. If you can find a Macy's with a solid team working there your job will be much more manageable. Box stores are better about divvying up job roles, lots of options for promotion/advancement as they love to promote from within, family atmosphere even though it is a large company, good pay

    Cons

    Just like any retailer- customers take advantage of Macy's focus on outstanding customer service. We've allowed customers to return everything and get coupons on everything and are now having to lay a lot of people off. I get yelled at/disrespected every day because I tell a customer no and then upper management makes me do whatever the customer wants even though it is completely against "policy"

    Advice to Management

    Stick to the policies. Why have them if you don't actually follow them? And appreciate those who work hard for you. Don't just expect those who work hard for you to do more. Also, don't forget where you came from. Almost every manager came from an associate role. Some upper level managers forget what it was like to be an associate. Remember how hard it is to smile 24/7 and always be tasking.


  10. "SEASONAL"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Seasonal Recovery Lead in Philadelphia, PA
    Former Employee - Seasonal Recovery Lead in Philadelphia, PA
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Macy's part-time (Less than a year)

    Pros

    Great job for the holidays if youre looking to earn some extra cash for presents..
    great schedules always able to add or drop...shifts

    Cons

    People not doing there shareof work...so sometimes you gotta do your work and thers to ake sure the department stays together..


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