Macy's Reviews in Philadelphia, PA | Glassdoor

Macy's Philadelphia Reviews

Updated August 17, 2018
63 reviews

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Philadelphia, PA

3.6
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Macy's CEO Jeff Gennette
Jeff Gennette
4 Ratings

63 Employee Reviews

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Pros
Cons
  • "Work life balance is nonexistent within a salaried position" (in 398 reviews)

  • "Did I mention the forceful pushing of Macy's credit cards" (in 874 reviews)

More Pros and Cons

  1. "Management"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Department Manager in Philadelphia, PA
    Former Employee - Department Manager in Philadelphia, PA
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at Macy's full-time (More than 5 years)

    Pros

    Great opportunity to learn about the retail industry within the various departments.

    Cons

    Long standing with full time positions.

    Advice to Management

    It's always best to accommodate the employee's schedules based on their availability to reduce high turn over and to increase retention.


  2. "Trying their best."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Beauty Advisor in Philadelphia, PA
    Former Employee - Beauty Advisor in Philadelphia, PA
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    I worked at Macy's part-time (More than 3 years)

    Pros

    Worked in a commission based department with no draw (Cosmetics and Fragrances) and the pay plan was fair and made sense, based on percent of the sale before tax. Very open to experimentation in my department when it came to makeup, hair, and wardrobe. Was awarded Gratis from my line and there were contests with free product as the prize. I was paid pretty well for not having prior professional cosmetic experience.

    Cons

    Treated unfairly as the youngest associate in my department. The store was messy in the back unless there was a visit from the GSM's higher ups. Little to no organization above my immediate department manager.

    Advice to Management

    Stop choosing favorites. Higher standards on organization even where guests can't see. Also - PLEASE higher sanitation standards for skincare and cosmetics!!

  3. "Friendly Environment"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Associate in Philadelphia, PA
    Former Employee - Sales Associate in Philadelphia, PA
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at Macy's (Less than a year)

    Pros

    Most of my coweorkers were friendly and fun to work with.

    Cons

    As with any retail job sometimes the guest get going.

    Advice to Management

    Keep up the good work


  4. "Nice people"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Shoe Expeditor in Philadelphia, PA
    Former Employee - Shoe Expeditor in Philadelphia, PA
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Macy's part-time (Less than a year)

    Pros

    Coworkers are nice and will welcome you warmly
    But expect to keep up
    Managers are good at keeping morale up

    Cons

    Tiring physically and closing hours are late
    Can be extremely slow at times
    Switching shifts with others can be hard


  5. "Work smarter, not harder."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Philadelphia, PA
    Former Employee - Anonymous Employee in Philadelphia, PA
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at Macy's part-time (Less than a year)

    Pros

    Customers & Co-workers made it worthwhile.

    Cons

    Management does the bare minimum and somehow would get all the credit.

    Advice to Management

    If you don't like retail or working you should've quit 15-20 yrs ago instead of complaining, being miserable at work, being lazy. Shouldn't be cheap hiring people as part time who will work full time.


  6. "sales associate"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Part Time Sales Associate in Philadelphia, PA
    Former Employee - Part Time Sales Associate in Philadelphia, PA
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Macy's part-time (More than 3 years)

    Pros

    i gained much experience working here, made me ready for my next opportunity

    Cons

    not really too many cons

    Advice to Management

    be aware of those who are actually there for learning about the company and advancement, and would like an opportunity to grow, no disrespect to those who are trying to provide for their families but certain people went or are going to school for this.


  7. Helpful (1)

    "Sales associate"

    StarStarStarStarStar
    • Career Opportunities
    Former Employee - Sales Associate/Cashier in Philadelphia, PA
    Former Employee - Sales Associate/Cashier in Philadelphia, PA
    Doesn't Recommend
    Positive Outlook

    I worked at Macy's full-time (More than 5 years)

    Pros

    Team player and people person

    Cons

    Pattaya no room for advancement

    Advice to Management

    Very reliable and always tardy

  8. "Management"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Philadelphia, PA
    Former Employee - Anonymous Employee in Philadelphia, PA
    Neutral Outlook
    Approves of CEO

    I worked at Macy's full-time

    Pros

    Keep very busy, always on the move, never boring or repetitive. Good people to work with, both managers and associates. Room for advancement

    Cons

    Hours can be long, don't always get the resources you need to perform at the optimal level.


  9. "Sales Associate"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Associate in Philadelphia, PA
    Current Employee - Sales Associate in Philadelphia, PA
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at Macy's part-time (More than a year)

    Pros

    Discounts, dibs on new items.

    Cons

    Not too organized, management doesn't manage.


  10. "Sales associates"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Flex Sales Associate in Philadelphia, PA
    Former Employee - Flex Sales Associate in Philadelphia, PA
    Doesn't Recommend
    Positive Outlook
    Approves of CEO

    I worked at Macy's part-time (Less than a year)

    Pros

    Flexible schedule, in-house Macy's discounts. Rewards to go towards purchasing item's.

    Cons

    Restocking, the floor, from all day leftovers, close in the fitting room, and customers not having receipts.

    Advice to Management

    That employee, should continue to be informed about the top things going on because, everybody likes good service.


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