Macy's Reviews in Philadelphia, PA | Glassdoor

Macy's Philadelphia Reviews

Updated August 5, 2018
225 reviews

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Philadelphia, PA Area

2.9
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Macy's CEO Jeff Gennette
Jeff Gennette
12 Ratings

225 Employee Reviews

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Pros
Cons
  • "Work life balance is nonexistent within a salaried position" (in 397 reviews)

  • "Did I mention the forceful pushing of Macy's credit cards" (in 870 reviews)

More Pros and Cons

  1. "sales associate"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Part Time Sales Associate in Philadelphia, PA
    Former Employee - Part Time Sales Associate in Philadelphia, PA
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Macy's part-time (More than 3 years)

    Pros

    i gained much experience working here, made me ready for my next opportunity

    Cons

    not really too many cons

    Advice to Management

    be aware of those who are actually there for learning about the company and advancement, and would like an opportunity to grow, no disrespect to those who are trying to provide for their families but certain people went or are going to school for this.


  2. "Team Lead"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in North Wales, PA
    Former Employee - Anonymous Employee in North Wales, PA
    Recommends
    Neutral Outlook

    I worked at Macy's full-time (More than 3 years)

    Pros

    very reasonable and flexabile great manager and good supporting cast

    Cons

    pay could be better, fairness, professionalism

    Advice to Management

    stay backstage, dont ever turn into macys

  3. "Trying their best."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Beauty Advisor in Philadelphia, PA
    Former Employee - Beauty Advisor in Philadelphia, PA
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    I worked at Macy's part-time (More than 3 years)

    Pros

    Worked in a commission based department with no draw (Cosmetics and Fragrances) and the pay plan was fair and made sense, based on percent of the sale before tax. Very open to experimentation in my department when it came to makeup, hair, and wardrobe. Was awarded Gratis from my line and there were contests with free product as the prize. I was paid pretty well for not having prior professional cosmetic experience.

    Cons

    Treated unfairly as the youngest associate in my department. The store was messy in the back unless there was a visit from the GSM's higher ups. Little to no organization above my immediate department manager.

    Advice to Management

    Stop choosing favorites. Higher standards on organization even where guests can't see. Also - PLEASE higher sanitation standards for skincare and cosmetics!!


  4. "Room for improvement"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Business Manager in King of Prussia, PA
    Current Employee - Business Manager in King of Prussia, PA
    Recommends
    Negative Outlook
    No opinion of CEO

    I have been working at Macy's full-time (More than 10 years)

    Pros

    Room to grow. Macys is a great training ground for anyone eho wants to work in sales.

    Cons

    Hours, company restructuring, outsourcing of HR Department.

    Advice to Management

    Keep working hard to retain talent.


  5. "Friendly Environment"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Associate in Philadelphia, PA
    Former Employee - Sales Associate in Philadelphia, PA
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at Macy's (Less than a year)

    Pros

    Most of my coweorkers were friendly and fun to work with.

    Cons

    As with any retail job sometimes the guest get going.

    Advice to Management

    Keep up the good work


  6. "loved this job got laid off due to closing of store there for 16 years"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Associate in Moorestown, NJ
    Former Employee - Sales Associate in Moorestown, NJ
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Macy's part-time (More than 10 years)

    Pros

    we were a family at this store

    Cons

    wish this store was still open, Cherry Hill was to far for me to go

    Advice to Management

    they were all great very accodomating


  7. "Macy's Flex Associate"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Flex Associate in Pennsauken, NJ
    Current Employee - Flex Associate in Pennsauken, NJ
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at Macy's (Less than a year)

    Pros

    Flexible hours and decent system of communication

    Cons

    Heavy work load and unreasonable expectations

    Advice to Management

    Listen to associates for comments and ideas for improvement

  8. "District Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - District Manager in Cherry Hill, NJ
    Former Employee - District Manager in Cherry Hill, NJ
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Macy's (More than 3 years)

    Pros

    Flexible Schedule, lots of promos to motivate staff, great customers!

    Cons

    Unmanageable workload, travel and unrealistic goals.

    Advice to Management

    Really listen to your districts. Work with them. They want to work for you. They want to produce and be successful. Give them the tools they need to do the job.


  9. "Look Elsewhere..."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Associate in Phila, PA
    Current Employee - Sales Associate in Phila, PA
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at Macy's full-time (More than a year)

    Pros

    Discount
    Enjoyable Colleagues
    Special Events

    Cons

    Severely Overworked
    No work life balance for full timers
    Many unreliable colleagues for every good one

    Advice to Management

    Hire more people or Macy's will fail as a company. One person doing the job of 3-4 people only makes for high turnover and associates of less quality.


  10. "Nice people"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Shoe Expeditor in Philadelphia, PA
    Former Employee - Shoe Expeditor in Philadelphia, PA
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Macy's part-time (Less than a year)

    Pros

    Coworkers are nice and will welcome you warmly
    But expect to keep up
    Managers are good at keeping morale up

    Cons

    Tiring physically and closing hours are late
    Can be extremely slow at times
    Switching shifts with others can be hard


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