Macy's Reviews in Philadelphia, PA | Glassdoor

Macy's Philadelphia Reviews

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Found 235 reviews

2.9
StarStarStarStarStar
Rating TrendsRating Trends
51%
Recommend to a Friend
74%
Approve of CEO
Macy's CEO Jeff Gennette
Jeff Gennette
16 Ratings
Pros
Cons
More Pros and Cons
  1. Helpful (1)

    "Fullfillment"

    StarStarStarStarStar
    • Overall
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Fulfillment in Springfield, PA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Macy's

    Pros

    Products are great and so are my co workers

    Cons

    They make you take too many breaks

  2. "I love working here."

    StarStarStarStarStar
    • Overall
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Associate in Cherry Hill, NJ
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Macy's part-time for more than a year

    Pros

    Flex hours, good hourly pay and very understanding management.

    Cons

    Work life balance and early hours

    Advice to Management

    I like the management here

  3. Helpful (1)

    "retail sales"

    StarStarStarStarStar
    • Overall
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Sales in Langhorne, PA
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I worked at Macy's full-time for more than 6 years

    Pros

    Has a good discount on merchandise

    Cons

    get paid a low salary to start

  4. "Low Pay"

    StarStarStarStarStar
      Former Employee - Customer Service Representative in Phila, PA

      I worked at Macy's part-time for more than a year

      Pros

      Extra income and thorough training

      Cons

      low wage for part time

      Advice to Management

      raise pay rate

    • Helpful (3)

      "Not a whole lot of “magic” left..."

      StarStarStarStarStar
      • Overall
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Current Employee - Sales Supervisor in Cherry Hill, NJ
      Doesn't Recommend
      Positive Outlook
      No opinion of CEO

      I have been working at Macy's full-time for more than a year

      Pros

      So many good people to interact and learn with. The employees in your location can make all the difference as with anywhere. Potential to course correct and become a fashion destination again.

      Cons

      Zero work life balance. Ridiculous demands from above on employees that you “value” at $9.50 /hr. Not enough training on all levels. Poor communication. Pathetic employee benefits.

      Advice to Management

      Do some research. Stop blowing money on extravagant seminars, and conferences. Invest in the stores so customers WANT to return. More employees EVERYWHERE. You own these massive retail spaces, chain two people to a register and have them ring with no bathroom breaks. Then get upset with them for not processing orders, selling credit cards, recovering the floor etc. No one works that hard for $9.50 an hour. That’s why...

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    • "Macys should have a heart"

      StarStarStarStarStar
      • Overall
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Current Employee - Sales Associate in Willow Grove, PA
      Doesn't Recommend
      Neutral Outlook
      Disapproves of CEO

      I have been working at Macy's part-time for more than 4 years

      Pros

      I used to love the job It was like having a second family Very friendly atmosphere

      Cons

      Macys works on the points system. But if you have a family emergency or health issues there is no exception to the rule. Sometimes in life things happen that you have no control over this should be considered

      Advice to Management

      You need to consider the employee before telling them they are nobody special.This year my husband was diagnosed with Stage 4 cancer. I missed a few days of work out of my control. And your decision is to fire me. That is truly sad that you could not see past your point system

    • Helpful (4)

      "Confusing, Busy Job"

      StarStarStarStarStar
      • Overall
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Former Employee - Sales Lead in Philadelphia, PA
      Recommends
      Neutral Outlook
      Disapproves of CEO

      I worked at Macy's part-time for more than a year

      Pros

      The interview process is a breeze. Especially if you are just a temp this an easy job to not really care about. You are paid around $10/hr and are expected to work all the busy days during the holiday season, but really if you sign up for a temp holiday job what are you going to expect. There were also plenty of hours and even some overtime. The employee discount is great if you want to do your holiday shopping at Macys....

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      Cons

      The pay is pretty low compared to other retailers out there. Pay varies by store but don't expect more then around $10/hr. Shifts are long too and managers will try to hold you over if the store is busy when you are supposed to leave (if you challenge them though they usually back off), meal/breaks are skipped unless you advocate for yourself or just walk off the sales floor to take one, and you will sometimes get called...

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      Advice to Management

      If you want happy and bright temp workers think about paying them more of a living wage. It is tough and busy work to give away your holiday season to deal with difficult customers for around $10/hr.

    • "Not a bad place to work"

      StarStarStarStarStar
      • Overall
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Former Employee - Retail Sales Associate in Springfield, PA
      Recommends
      Positive Outlook
      Approves of CEO

      I worked at Macy's full-time for more than 20 years

      Pros

      Love my customers, sales, yearly inventory, 20 percent for discount items

      Cons

      Needs more staff, difficult to get everything done daily, cannot pay bills.

      Advice to Management

      Hire more permenent staff, maybe raise min wage

    • "Macys"

      StarStarStarStarStar
      • Overall
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Former Employee - Administrative in Philadelphia, PA

      I worked at Macy's for more than a year

      Pros

      Management was great and supportive

      Cons

      Pay, I was not able to successfully transfer, there is not an HR manager

      Advice to Management

      Please do better to support transfers for those who have to relocate and want to stay with the company/

    • "Management"

      StarStarStarStarStar
      • Overall
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Former Employee - Department Manager in Philadelphia, PA
      Recommends
      Positive Outlook
      Disapproves of CEO

      I worked at Macy's full-time for more than 6 years

      Pros

      Great opportunity to learn about the retail industry within the various departments.

      Cons

      Long standing with full time positions.

      Advice to Management

      It's always best to accommodate the employee's schedules based on their availability to reduce high turn over and to increase retention.

    Found 235 reviews