Macy's Reviews in Philadelphia, PA | Glassdoor

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Macy's Philadelphia Reviews

Updated January 16, 2018
214 reviews

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Philadelphia, PA Area

2.9
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Macy's CEO Jeff Gennette
Jeff Gennette
9 Ratings

214 Employee Reviews

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Pros
Cons
More Pros and Cons

  1. "Macy's Experience"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Seasonal Sales Associate in King of Prussia, PA
    Former Employee - Seasonal Sales Associate in King of Prussia, PA

    I worked at Macy's part-time (More than a year)

    Pros

    Flexible Schedule
    Weekly Pay (for this position)
    Good Discounts
    Nice management
    Room to move up in the company

    Cons

    Rude customers
    Certain departments were unorganized


  2. "Crazy Managers"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Cosmetics Counter Manager in Newark, DE
    Former Employee - Cosmetics Counter Manager in Newark, DE
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I worked at Macy's full-time (Less than a year)

    Pros

    Discount
    Scheduling software
    Building clientele
    The other employees were super nice
    Commission was a fun bonus
    There is nothing more I can say

    Cons

    Macy’s customers
    Management
    Selling credit cards
    Poor pay
    Terrible hours
    All the sales
    Out of touch management
    Poor benefits
    The points system
    I could go on

    Advice to Management

    Be more respectful and appreciative of your own employees. The store shouldn’t only be focused on selling credit cards to customers.

  3. "my exsperince"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Macys Sales Associate in Langhorne, PA
    Former Employee - Macys Sales Associate in Langhorne, PA
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    I worked at Macy's part-time (Less than a year)

    Pros

    easy job, good pay for par time and friendly employees

    Cons

    not flexible, very hard to work with management, and will fire you if you cant work day after you get out of the hospital


  4. "sales associate"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Part Time Sales Associate in Philadelphia, PA
    Former Employee - Part Time Sales Associate in Philadelphia, PA
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Macy's part-time (More than 3 years)

    Pros

    i gained much experience working here, made me ready for my next opportunity

    Cons

    not really too many cons

    Advice to Management

    be aware of those who are actually there for learning about the company and advancement, and would like an opportunity to grow, no disrespect to those who are trying to provide for their families but certain people went or are going to school for this.


  5. "Not professional"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Cherry Hill, NJ
    Current Employee - Anonymous Employee in Cherry Hill, NJ
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at Macy's part-time (More than a year)

    Pros

    Regulary 20% discount; sometimes they give an extra 10%; before Christmas we get 2 weeks with 40% off of cosmetics and 50% off fragrances/ colognes. That's the only awesome part of working here.

    Cons

    understaffed, low pay, worried about numbers and star score

    Advice to Management

    Treat your employees the way you want them to treat you when you need something. Nearly every manger there are either rude or helpless.


  6. Helpful (1)

    "Sales associate"

    StarStarStarStarStar
    • Career Opportunities
    Former Employee - Sales Associate/Cashier in Philadelphia, PA
    Former Employee - Sales Associate/Cashier in Philadelphia, PA
    Doesn't Recommend
    Positive Outlook

    I worked at Macy's full-time (More than 5 years)

    Pros

    Team player and people person

    Cons

    Pattaya no room for advancement

    Advice to Management

    Very reliable and always tardy


  7. "On-call"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - On-Call Sales Associate in Springfield, PA
    Former Employee - On-Call Sales Associate in Springfield, PA

    I worked at Macy's part-time (More than a year)

    Pros

    Benefits even as on-call. Good co-workers.

    Cons

    Hard to sign up for available shifts. Gets botches by managers and work on various department

  8. "It was the best of times, it was the worst of times."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Supervisor in Newark, DE
    Former Employee - Sales Supervisor in Newark, DE
    Doesn't Recommend
    Positive Outlook
    No opinion of CEO

    I worked at Macy's full-time (More than 3 years)

    Pros

    fun and fast paced, loyal veterans, for the most part employee friendly

    Cons

    doesn't hire enough employees to efficiently manage workload, overworked, low salaries, low raises, too much corporate oversight, no work/life balance, 9 hour mandatory shifts.


  9. "Beauty advisor"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Clinique Beauty Advisor in Cherry Hill, NJ
    Current Employee - Clinique Beauty Advisor in Cherry Hill, NJ

    I have been working at Macy's full-time (Less than a year)

    Pros

    Easy, fun work if you like makeup.

    Cons

    My client is a system they expect you to use but it only works about half the time.
    Also the scheduling is always messed up.
    My counter managers is totally incompetent.. the training before you get brought on isn't great.

    Advice to Management

    Fix my client system. Allow department managers to fix schedules if/when need be. Have a stricter hiring process for management (mainly counter managers) i.e. A cosmetic manager should have to put makeup on a human being as a part of their interview to make sure they are comfortable familiar and competent.


  10. "Waste peoples time"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Facilities Manager in Cherry Hill, NJ
    Former Employee - Facilities Manager in Cherry Hill, NJ
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Macy's part-time

    Pros

    None except discount and thats it

    Cons

    After you give availablity they waste your time with hour phone interview then another hour interview with a bunch of paperwork. Again even after you already told them when u can work they then bring you in telling you no we need you for this time frame or u dont get the job..... so u try and strong arm people that need a job.... it would have been a second job so its a part time holiday thing and still they try and push u out of your reg job to work at a piece of crap department store???? Get real.

    Advice to Management

    Only interview people that want those time frames your looking for or perhaps tell them prior to putting people through hoops for nothing....


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