Macy's Reviews in Philadelphia, PA | Glassdoor

Macy's Philadelphia Reviews

Updated September 14, 2017
204 reviews

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Philadelphia, PA Area

3.2
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Approve of CEO
Macy's CEO Jeff Gennette
Jeff Gennette
5 Ratings

204 Employee Reviews

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Pros
Cons
More Pros and Cons

  1. "Love my job"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Fitting Room Associate in Willow Grove, PA
    Current Employee - Fitting Room Associate in Willow Grove, PA

    I have been working at Macy's full-time (More than a year)

    Pros

    Co workers Leads and managers are the best

    Cons

    It would be perfect if the pay was just a couple extra dollars

    Advice to Management

    Doing a great job


  2. "Was once promising"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Associate in Newark, DE
    Current Employee - Sales Associate in Newark, DE
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at Macy's part-time (Less than a year)

    Pros

    Consistent pay, provides a lot of customer service experience, can be a fast paced work environment, provide a lot of employee initiative

    Cons

    Managers do not take your needs seriously, Very little communication between management and associates, Lack of accountability with certain employees. They do not honor your requests, will cut your hours for little to no reason, always understaffed.

    Advice to Management

    Use your portals properly (Macy's Insite) , learn to communicate with your department and your associates better, if you say you are going to do something actually do it. Treat all employees the same.

  3. "Working at Macys"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Associate in Newark, DE
    Former Employee - Sales Associate in Newark, DE
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Macy's part-time (More than a year)

    Pros

    very flexible with scheduling and time off

    Cons

    Not organized concerning neatness of departments

    Advice to Management

    no


  4. "Management"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Philadelphia, PA
    Former Employee - Anonymous Employee in Philadelphia, PA
    Neutral Outlook
    Approves of CEO

    I worked at Macy's full-time

    Pros

    Keep very busy, always on the move, never boring or repetitive. Good people to work with, both managers and associates. Room for advancement

    Cons

    Hours can be long, don't always get the resources you need to perform at the optimal level.


  5. "Unfair treatment"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Associate in Wilmington, DE
    Current Employee - Sales Associate in Wilmington, DE
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at Macy's full-time (More than a year)

    Pros

    Some flexibility adequate lunch break

    Cons

    Labor laws not enforced

    Advice to Management

    Follow labor laws


  6. "Sales Associate"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Associate in Philadelphia, PA
    Current Employee - Sales Associate in Philadelphia, PA
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at Macy's part-time (More than a year)

    Pros

    Discounts, dibs on new items.

    Cons

    Not too organized, management doesn't manage.


  7. Helpful (1)

    "An okay place to work."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Cosmetics Counter Manager in Cherry Hill, NJ
    Former Employee - Cosmetics Counter Manager in Cherry Hill, NJ
    Recommends
    Positive Outlook

    I worked at Macy's (More than a year)

    Pros

    Fun job, fast paced, decent benefits.

    Cons

    management only cares about opening up credit cards

    Advice to Management

    don't micro manage as much. have faith in the people you hired to do the job that you hired them to do.

  8. Helpful (1)

    "Seasonal employment"

    StarStarStarStarStar
    Former Employee - Anonymous Employee in Philadelphia, PA
    Former Employee - Anonymous Employee in Philadelphia, PA

    Pros

    Good place for entry level worker

    Cons

    Payrate, Lack of incentives


  9. "Sales associates"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Flex Sales Associate in Philadelphia, PA
    Former Employee - Flex Sales Associate in Philadelphia, PA
    Doesn't Recommend
    Positive Outlook
    Approves of CEO

    I worked at Macy's part-time (Less than a year)

    Pros

    Flexible schedule, in-house Macy's discounts. Rewards to go towards purchasing item's.

    Cons

    Restocking, the floor, from all day leftovers, close in the fitting room, and customers not having receipts.

    Advice to Management

    That employee, should continue to be informed about the top things going on because, everybody likes good service.


  10. "Great beginner sales experience"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Associate in Newark, DE
    Former Employee - Sales Associate in Newark, DE
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at Macy's part-time (Less than a year)

    Pros

    Applying during the holidays makes it easy to snag the job, because they are looking for lots of seasonal employees

    Cons

    May not be placed in one department as a seasonal SA. Even if you are you may be asked to move around to cover other areas that need the help.


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