Macy's Reviews in Philadelphia, PA | Glassdoor

Macy's Philadelphia Reviews

Updated October 13, 2018
228 reviews

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Philadelphia, PA Area

2.9
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Macy's CEO Jeff Gennette
Jeff Gennette
13 Ratings

228 Employee Reviews

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Pros
Cons
  • "Work life balance is nonexistent within a salaried position" (in 400 reviews)

  • "Did I mention the forceful pushing of Macy's credit cards" (in 875 reviews)

More Pros and Cons

  1. "loved this job got laid off due to closing of store there for 16 years"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Associate in Moorestown, NJ
    Former Employee - Sales Associate in Moorestown, NJ
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Macy's part-time (More than 10 years)

    Pros

    we were a family at this store

    Cons

    wish this store was still open, Cherry Hill was to far for me to go

    Advice to Management

    they were all great very accodomating


  2. "Not a bad place to work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Retail Sales Associate in Springfield, PA
    Former Employee - Retail Sales Associate in Springfield, PA
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Macy's full-time (More than 10 years)

    Pros

    Love my customers, sales, yearly inventory, 20 percent for discount items

    Cons

    Needs more staff, difficult to get everything done daily, cannot pay bills.

    Advice to Management

    Hire more permenent staff, maybe raise min wage

  3. "Macys"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Administrative in Philadelphia, PA
    Former Employee - Administrative in Philadelphia, PA

    I worked at Macy's (Less than a year)

    Pros

    Management was great and supportive

    Cons

    Pay, I was not able to successfully transfer, there is not an HR manager

    Advice to Management

    Please do better to support transfers for those who have to relocate and want to stay with the company/


  4. "Management"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Department Manager in Philadelphia, PA
    Former Employee - Department Manager in Philadelphia, PA
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at Macy's full-time (More than 5 years)

    Pros

    Great opportunity to learn about the retail industry within the various departments.

    Cons

    Long standing with full time positions.

    Advice to Management

    It's always best to accommodate the employee's schedules based on their availability to reduce high turn over and to increase retention.


  5. "Team Lead"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in North Wales, PA
    Former Employee - Anonymous Employee in North Wales, PA
    Recommends
    Neutral Outlook

    I worked at Macy's full-time (More than 3 years)

    Pros

    very reasonable and flexabile great manager and good supporting cast

    Cons

    pay could be better, fairness, professionalism

    Advice to Management

    stay backstage, dont ever turn into macys


  6. "Trying their best."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Beauty Advisor in Philadelphia, PA
    Former Employee - Beauty Advisor in Philadelphia, PA
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    I worked at Macy's part-time (More than 3 years)

    Pros

    Worked in a commission based department with no draw (Cosmetics and Fragrances) and the pay plan was fair and made sense, based on percent of the sale before tax. Very open to experimentation in my department when it came to makeup, hair, and wardrobe. Was awarded Gratis from my line and there were contests with free product as the prize. I was paid pretty well for not having prior professional cosmetic experience.

    Cons

    Treated unfairly as the youngest associate in my department. The store was messy in the back unless there was a visit from the GSM's higher ups. Little to no organization above my immediate department manager.

    Advice to Management

    Stop choosing favorites. Higher standards on organization even where guests can't see. Also - PLEASE higher sanitation standards for skincare and cosmetics!!


  7. "Room for improvement"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Business Manager in King of Prussia, PA
    Current Employee - Business Manager in King of Prussia, PA
    Recommends
    Negative Outlook
    No opinion of CEO

    I have been working at Macy's full-time (More than 10 years)

    Pros

    Room to grow. Macys is a great training ground for anyone eho wants to work in sales.

    Cons

    Hours, company restructuring, outsourcing of HR Department.

    Advice to Management

    Keep working hard to retain talent.

  8. "Friendly Environment"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Associate in Philadelphia, PA
    Former Employee - Sales Associate in Philadelphia, PA
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at Macy's (Less than a year)

    Pros

    Most of my coweorkers were friendly and fun to work with.

    Cons

    As with any retail job sometimes the guest get going.

    Advice to Management

    Keep up the good work


  9. "Macy's Flex Associate"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Flex Associate in Pennsauken, NJ
    Current Employee - Flex Associate in Pennsauken, NJ
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at Macy's (Less than a year)

    Pros

    Flexible hours and decent system of communication

    Cons

    Heavy work load and unreasonable expectations

    Advice to Management

    Listen to associates for comments and ideas for improvement


  10. "District Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - District Manager in Cherry Hill, NJ
    Former Employee - District Manager in Cherry Hill, NJ
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Macy's (More than 3 years)

    Pros

    Flexible Schedule, lots of promos to motivate staff, great customers!

    Cons

    Unmanageable workload, travel and unrealistic goals.

    Advice to Management

    Really listen to your districts. Work with them. They want to work for you. They want to produce and be successful. Give them the tools they need to do the job.


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