Macy's Reviews in Phoenix, AZ | Glassdoor

Macy's Phoenix Reviews

Updated April 4, 2018
134 reviews

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Phoenix, AZ Area

3.2
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Macy's CEO Jeff Gennette
Jeff Gennette
9 Ratings

134 Employee Reviews

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Pros
Cons
  • Work life balance is nonexistent within a salaried position (in 384 reviews)

  • Did I mention the forceful pushing of Macy's credit cards (in 858 reviews)

More Pros and Cons

  1. "A very rewarding experience."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Seasonal Warehouse Associate in Goodyear, AZ
    Current Employee - Seasonal Warehouse Associate in Goodyear, AZ
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at Macy's part-time (Less than a year)

    Pros

    Fast paced. They encourage you to learn alot of different things. Working for macys is an excellent first job choice. It is pretty easy and can open the door for endless possibilities. Applying for a seasonal is the best way to go and test the waters to make sure its the right choice for you.

    Cons

    Keeping your numbers high. Trying to memorize all of the different steps for each and every task you learn. Staying on your feet constantly is really hard at first but you get used to it.

    Advice to Management

    Increase your safety.


  2. "Could be better, but definitely not the worst."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Associate in Glendale, AZ
    Former Employee - Sales Associate in Glendale, AZ
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Macy's part-time (More than a year)

    Pros

    Employee discount
    Flexible hours (I was PT 5, scheduled for only 3-8 hours but was pretty much able to pick up any shift I wanted in almost every department, essentially picked my schedule)
    Good environment
    Great coworkers as well as managers (in my location)

    Cons

    Selling credit & meeting your sales goals is heavily pushed, even when not on commission. The fact of the matter is they're not really happy if you're ringing all day long or if all you do is talk to customers and do go-backs / organizing.... So there's not a lot of way to win.

    Advice to Management

    Recognize the hours your employees are working and how hard they are working. I pushed very hard to at least be promoted to 12-20 and was denied every time despite exceeding all performance standards. Ultimately why I left. Nobody can live on essentially one shift a week (or 2 4 hour shifts).

  3. "Inductor"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Inductor in Goodyear, AZ
    Current Employee - Inductor in Goodyear, AZ
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at Macy's part-time (More than 3 years)

    Pros

    Consistent schedules for full-time employees
    Ability to advertise or pick up shifts

    Cons

    Little flexibility in the type of work
    Not many opportunities to move up


  4. "Dissolving some full time positions"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Cosmetics Counter Manager in Scottsdale, AZ
    Current Employee - Cosmetics Counter Manager in Scottsdale, AZ
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at Macy's full-time (Less than a year)

    Pros

    Cosmetics department, Management, coworkers, customers, discount

    Cons

    Dissolving successful positions
    not clear explanation
     still in shock

    Advice to Management

    Give employee the option of finishing out after telling them the beloved job they had is dissolved
    Give them a phone number so that they can talk to someone and try and understand


  5. "Customer Service"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Customer Service Representative in Gilbert, AZ
    Former Employee - Customer Service Representative in Gilbert, AZ
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Macy's part-time (Less than a year)

    Pros

    Scheduling system allows you to choose your own schedule, with tenure it becomes more convenient. Some of the discounts are pretty hefty as well.

    Cons

    Management blatantly talked bad about employees, and treated them with no respect. A WHOLE lot of gossip going around constantly.

    Advice to Management

    Don’t talk bad about your employees, or at least not on the floor where they are there to witness it


  6. "Your coworkers Beauty Consultant"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Beauty Advisor in Surprise, AZ
    Former Employee - Beauty Advisor in Surprise, AZ
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Macy's part-time (More than 3 years)

    Pros

    All coworkers help each other

    Cons

    Management is very poor, all to the top
    And HR

    Advice to Management

    Clean house, hire people that will help the lower associates that work hard.


  7. "Macys Jobs"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Customer Service Agent in Tempe, AZ
    Current Employee - Customer Service Agent in Tempe, AZ
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Macy's part-time (More than 3 years)

    Pros

    Very easy job to do, love the environment

    Cons

    This job is sort of underpaid

  8. "Fraud Rep"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Tempe, AZ
    Former Employee - Anonymous Employee in Tempe, AZ

    I worked at Macy's full-time (More than 3 years)

    Pros

    Awesome Staff, very flexible shifts available

    Cons

    Poor Moral, dismissed HR issues most of the time

    Advice to Management

    Get up to date with the times


  9. "NOT THE HAPPIEST PLACE"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Impulse Beauty Advisor in Scottsdale, AZ
    Current Employee - Impulse Beauty Advisor in Scottsdale, AZ
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at Macy's part-time (More than a year)

    Pros

    Macys money: you get macys money whenever you open a credit account or when you get customers to sign up for macys special events.

    Backdoor Discounts: Ocassionally macys will give employees a extra 10-30% off merchandice on top of the standing 20%

    Cons

    Management is all jubbled. Everyone just follows the leader, and the leader is constantly changing making for some hectic work days. Managers will say one thing one day then its completely different the next. To many mixed messages.

    I was fired, due to finishing a transaction of a coworker had started for me (2 months prior to getying fired) When I was called to AP, I was completely intimidated being told "Theres cameras everywhere." "Were always watching you." Thimgs like that. And though i expressed complete honestly and apologised for the actions I was still fired. Doesnt matter how great of a employee you are or how many satisfied clients you have, they see everyone as "indisposible." Management comes off as helpful but dont ask for to much help or you become one of the ignored or brushed off.


  10. "horrible"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Fraud Specialist in Tempe, AZ
    Former Employee - Fraud Specialist in Tempe, AZ
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    I worked at Macy's (Less than a year)

    Pros

    there are none at all

    Cons

    they make it seem like the best place to work but as soon as you get upstairs from training it is everything but great


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