Macy's Reviews in Phoenix, AZ | Glassdoor

Macy's Phoenix Reviews

Updated November 14, 2017
128 reviews

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Phoenix, AZ Area

3.1
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Approve of CEO
Macy's CEO Jeff Gennette
Jeff Gennette
9 Ratings

128 Employee Reviews

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Pros
Cons
More Pros and Cons

  1. "Macys Jobs"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Customer Service Agent in Tempe, AZ
    Current Employee - Customer Service Agent in Tempe, AZ
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Macy's part-time (More than 3 years)

    Pros

    Very easy job to do, love the environment

    Cons

    This job is sort of underpaid


  2. "Your coworkers Beauty Consultant"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Beauty Advisor in Surprise, AZ
    Former Employee - Beauty Advisor in Surprise, AZ
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Macy's part-time (More than 3 years)

    Pros

    All coworkers help each other

    Cons

    Management is very poor, all to the top
    And HR

    Advice to Management

    Clean house, hire people that will help the lower associates that work hard.

  3. "Fraud Rep"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Tempe, AZ
    Former Employee - Anonymous Employee in Tempe, AZ

    I worked at Macy's full-time (More than 3 years)

    Pros

    Awesome Staff, very flexible shifts available

    Cons

    Poor Moral, dismissed HR issues most of the time

    Advice to Management

    Get up to date with the times


  4. "NOT THE HAPPIEST PLACE"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Impulse Beauty Advisor in Scottsdale, AZ
    Current Employee - Impulse Beauty Advisor in Scottsdale, AZ
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at Macy's part-time (More than a year)

    Pros

    Macys money: you get macys money whenever you open a credit account or when you get customers to sign up for macys special events.

    Backdoor Discounts: Ocassionally macys will give employees a extra 10-30% off merchandice on top of the standing 20%

    Cons

    Management is all jubbled. Everyone just follows the leader, and the leader is constantly changing making for some hectic work days. Managers will say one thing one day then its completely different the next. To many mixed messages.

    I was fired, due to finishing a transaction of a coworker had started for me (2 months prior to getying fired) When I was called to AP, I was completely intimidated being told "Theres cameras everywhere." "Were always watching you." Thimgs like that. And though i expressed complete honestly and apologised for the actions I was still fired. Doesnt matter how great of a employee you are or how many satisfied clients you have, they see everyone as "indisposible." Management comes off as helpful but dont ask for to much help or you become one of the ignored or brushed off.


  5. "horrible"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Fraud Specialist in Tempe, AZ
    Former Employee - Fraud Specialist in Tempe, AZ
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    I worked at Macy's (Less than a year)

    Pros

    there are none at all

    Cons

    they make it seem like the best place to work but as soon as you get upstairs from training it is everything but great


  6. "Absolutely wonderful"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Warehouse Packer in Avondale, AZ
    Former Employee - Warehouse Packer in Avondale, AZ
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at Macy's full-time (Less than a year)

    Pros

    Management is so nice and the work is super easy and enjoyable schedules are flexible online and the pay is great

    Cons

    I really had no bag experiences here the only thing is I had to quit last minute and they don't let you come back after that probably the only downside to Macy's I feel former employees should be given another opportunity if things come up and they have to quit without putting in a 2 week notice

    Advice to Management

    None


  7. "Bloomingdale's Client Services"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Client Specialist in Tempe, AZ
    Current Employee - Client Specialist in Tempe, AZ
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Macy's full-time (Less than a year)

    Pros

    Very easy, Customer Service type work, seasonal work is busy, Feburary - September is SO SLOW that you can just read a book waiting for incoming calls. I love it.

    Cons

    Sit down in one place all day long.

    Advice to Management

    Keep on hosting special event, they make work fun!

  8. "Macy's workplace has potential but lacks goodchanges for the workers."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Credit Analyst in Phoenix, AZ
    Current Employee - Credit Analyst in Phoenix, AZ
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at Macy's full-time (More than a year)

    Pros

    A lot of time offered off. Great for student's.

    Cons

    Terrible benefits. Almost none and favoritism.

    Advice to Management

    Empower the agents instead of micromanage.


  9. "Middle of the Road"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Phoenix, AZ
    Current Employee - Anonymous Employee in Phoenix, AZ
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at Macy's full-time (More than 3 years)

    Pros

    Flexible Schedule
    Associate Discount is great
    Can focus on tasks and be pretty independant

    Cons

    Promotion ability is very small, and very few go on a promotion track
    Raises are tiny and non-negotiable
    Directors are stuck in ruts
    Outdated, windowless buidling

    Advice to Management

    Switch up Directors, Management, even leads- everyone gets too cosy and cliquish. Stop hiring recent grads to be Managers without giving leads a change to go for management- it is the very definition of sabotage to give outside people jobs that should go to current employees first
    Pay more- way more


  10. "Relaxed attendance policy"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Customer Service Agent in Tempe, AZ
    Current Employee - Customer Service Agent in Tempe, AZ
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Macy's part-time (More than 8 years)

    Pros

    Very flexible attendance policy, many different positions

    Cons

    No growth within company, underpaid

    Advice to Management

    Promote from within


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