Macy's Reviews in Pittsburgh, PA | Glassdoor

Macy's Pittsburgh Reviews

Updated October 18, 2018
96 reviews

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Pittsburgh, PA Area

3.1
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Approve of CEO
Macy's CEO Jeff Gennette
Jeff Gennette
6 Ratings

96 Employee Reviews

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Pros
Cons
  • "Work life balance is nonexistent within a salaried position" (in 400 reviews)

  • "Did I mention the forceful pushing of Macy's credit cards" (in 875 reviews)

More Pros and Cons

  1. "costmer servise"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Representative in Pittsburgh, PA
    Current Employee - Sales Representative in Pittsburgh, PA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Macy's full-time (More than a year)

    Pros

    love this job Im working in the fasahion industry more than 8 years

    Cons

    to be pressed to sell more and more

    Advice to Management

    I dont have any advice


  2. "Associate"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Associate in Westland, PA
    Current Employee - Sales Associate in Westland, PA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Macy's part-time (More than a year)

    Pros

    Very flexible schedule for students

    Cons

    When the customer returns merchandise

  3. "Macy's Sales Associate"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Associate in Pittsburgh, PA
    Current Employee - Sales Associate in Pittsburgh, PA
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at Macy's full-time (More than a year)

    Pros

    Flexible schedule
    Great managers
    Nice team environment

    Cons

    Hard to get a pay raise


  4. "Sales Associate"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Full Time Sales Associate in Pittsburgh, PA
    Former Employee - Full Time Sales Associate in Pittsburgh, PA
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Macy's full-time (More than a year)

    Pros

    I enjoyed using the employee discount

    Cons

    longer hours than rest of the mall

    Advice to Management

    Support your employees.


  5. "Job performance"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Retail Sales Associate in Pittsburgh, PA
    Current Employee - Retail Sales Associate in Pittsburgh, PA
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at Macy's part-time (More than 10 years)

    Pros

    Love the beautiful merchandise and the employee discount. Enjoy engaging with customers during transactions.

    Cons

    Not enough employees on per shift to handle all work required.

    Advice to Management

    Need to hire more recovery people for fitting rooms.


  6. "So far so good"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Beauty Advisor in Pittsburgh, PA
    Current Employee - Beauty Advisor in Pittsburgh, PA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Macy's (Less than a year)

    Pros

    Good Pay, nice management, and sees potential for growth, benefits

    Cons

    Nothing so far is bad


  7. "Terrible place to work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Pittsburgh, PA
    Former Employee - Anonymous Employee in Pittsburgh, PA
    Doesn't Recommend

    I worked at Macy's part-time (More than a year)

    Pros

    I don’t even like to give them one star. But after working for 8-10 hours a week on call with no respect, little pay etc. There were no pros.

    Cons

    Management treats the minimum wage earners like slaves. The environment is horrible. Forced to dress up in only black and take breaks at odd times.

    Advice to Management

    Because of my experiences here I have left and attended college and earned 2 degrees. This place was motivation for me to not be stuck in such a dead end job in a company that truly cares about nothing but profits.

  8. "Not worth it in the long run"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Pittsburgh, PA
    Former Employee - Anonymous Employee in Pittsburgh, PA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Macy's full-time (More than 5 years)

    Pros

    If you're a people person, this is the job for you. You interact with many different people and are really there to help them out.

    Cons

    Lack of help when needed. No HR when you have questions. Lack of empathy for the associates by senior management. Have to try all day to have someone cover your breaks. Corporate policy continuously being overridden to 'satisfy' the customer even when it is wrong.

    Advice to Management

    Stick to the areas you are to manage and help and assist associates in their mission to make the customer happy. Develop break coverage lists to make sure associate gets their breaks. Adhere to corporate policy and only make exceptions on a limited basis. Pizza parties aren't the only way to let your associates know they are appreciated. Remind them from time to time that when they are successful, we are and it's one big circle.


  9. "High Stress, Low Pay"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Merchandising Team Lead in Tarentum, PA
    Former Employee - Merchandising Team Lead in Tarentum, PA
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Macy's full-time (More than a year)

    Pros

    Great discount, can use it on top of sales and coupons; they hire from within, so you’re able to move up in the company

    Cons

    I am 24 years old with a degree in fashion merchandising. I spent my days babysitting older women who did not like to listen to my direction. I was never taught what I should be doing when my boss wasn’t around, which is what resulted in me being asked to resign. Very high stress. I felt as though I should eat, sleep, and drink Macy’s, if I didn’t I didn’t deserve to be there.

    Advice to Management

    Don’t take it so seriously, it makes your team uncomfortable and stressed.


  10. "Sales associate"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Associate in Pittsburgh, PA
    Current Employee - Sales Associate in Pittsburgh, PA
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at Macy's part-time (More than 5 years)

    Pros

    Flexible schedule, mobile application technology, location close to home, employee discount program.

    Cons

    Pay rate not competetive( much lower), compared to other retailers in the area, specifically increases over a period of time

    Advice to Management

    Less task oriented and more people focused.


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