Macy's Reviews in Portland, OR | Glassdoor

Macy's Portland Reviews

Updated September 13, 2017
58 reviews

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Portland, OR

3.4
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Macy's CEO Jeff Gennette
Jeff Gennette
3 Ratings

58 Employee Reviews

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  1. "Great experience!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Retail Sales Associate in Portland, OR
    Current Employee - Retail Sales Associate in Portland, OR
    Recommends
    Negative Outlook
    Approves of CEO

    I have been working at Macy's full-time (Less than a year)

    Pros

    The day goes by quickly, fast paced, social environment

    Cons

    On your feet entire shift, long shifts, inconsistent days off

    Advice to Management

    Keep up the good work!


  2. "Asset Protection"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Loss Prevention Detective in Portland, OR
    Former Employee - Loss Prevention Detective in Portland, OR
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Macy's full-time (Less than a year)

    Pros

    I honestly can't think of anything besides the discount. If you want some experience on your resume, I guess it would be considered a Pro. Hopefully you get lucky with some cool employee's.

    Cons

    Policies are unreasonable
    Horrible management
    Terrible benefits
    Not so great pay
    Employee's will throw you under the bus
    Worst job I've ever had

    Advice to Management

    I was told if you don't have anything nice to say, don't say it at all. I can't help it here, don't ever get a job here. Nobody likes coming to work here.

  3. "Flexible schedule, few hours"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Chief Operating Officer in Portland, OR
    Former Employee - Chief Operating Officer in Portland, OR
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Macy's full-time (More than 3 years)

    Pros

    Flexible hours with their online bidding system.

    Cons

    If you don't "bid" for the good shifts at the moment they are available (usually midnight) you could find yourself with 5 of the 7 days in a week off... shifts go fast. Pay is also low, and women associates in the same position have confirmed their salary is $1/hr less (if not worse). The highest priority is convincing customers to sign up for a credit card.

    Advice to Management

    Pay your employees better, and offer more hours.


  4. Helpful (1)

    "Unfair, untrained and unprofessional environment."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Cosmetics Counter Manager in Portland, OR
    Former Employee - Cosmetics Counter Manager in Portland, OR
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Macy's full-time (More than 8 years)

    Pros

    Customers were fantastic. Co workers were sympathetic and understanding of each other due to the mutual unhappiness. The work in itself is rewarding and fun.

    Cons

    Pay was less than disentangle for the amount of work that it takes to manage a counter. The upper management refuses to take responsibility for the inequities of their staff and the teams tend to disrespect the counter managers due to the disconnect between the counter managers and store management. It's a very thankless position. Macy's does not have a successful relationship with the people in these positions

    Advice to Management

    Give your middle management more autonomy to run the business


  5. "Origins Account Coordinator"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Origins Account Coordinator in Portland, OR
    Former Employee - Origins Account Coordinator in Portland, OR
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Macy's full-time (More than 5 years)

    Pros

    It was a great job I traveled to a different store everyday to work with the teams to drive sales. We had really fun events. I loved working with beauty advisors training them on new products and services.

    Cons

    I do not have any it was a great job!

    Advice to Management

    Cosmetic Account Coordinator's are very important to drive sales and service! The counters need the support.


  6. Helpful (1)

    "I enjoy the challenge and people"

    StarStarStarStarStar
    Current Employee - Merchandise Team Manager in Portland, OR
    Current Employee - Merchandise Team Manager in Portland, OR

    Pros

    The people on the teams are very dedicated and hardworking but corporate refuses to give proper staffing which means customers are always frustrated by lack of help.

    Cons

    It's physically hard work. You are never caught up on the work. Corporate expects to much without stepping into help. Very frustrating!


  7. "It's retail, it's okay"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Associate in Portland, OR
    Former Employee - Sales Associate in Portland, OR
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at Macy's part-time (Less than a year)

    Pros

    You can manage your schedule online. You can swap shifts or advertise them when you weren't able to go to work. You can also call out your shift online.

    Cons

    If your attendance score reached zero you are fired. I don't see a problem with this, you just need to be there and on time.

  8. "Lack of communications and organization create problems"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - COSMETICS in Portland, OR
    Current Employee - COSMETICS in Portland, OR
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Macy's full-time (More than a year)

    Pros

    I work with incredible people.

    Cons

    Lack of compensation, support, communication and organization.

    Advice to Management

    Create a better communication model that ensures each employee feels engaged and 'in the know'.


  9. "Need a lot of improvement on management"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Seasonal Sales Associate in Portland, OR
    Current Employee - Seasonal Sales Associate in Portland, OR

    I have been working at Macy's (Less than a year)

    Pros

    I like the inSite website for Macy's very convenience and easy to use.

    Cons

    The managers never really on the employee's side, sometimes it feel really unfair. Always racks of clothes to put back, really messy. The system and computer is very old.

    Advice to Management

    Please treat your employees better, we also your loyal customers.


  10. "Estée Lauder Beauty Advisor"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Estee Lauder Beauty Advisor in Portland, OR
    Former Employee - Estee Lauder Beauty Advisor in Portland, OR
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Macy's (More than a year)

    Pros

    Good salary and ability to create repeat business because of consistent traffic.

    Cons

    Terrible management who is very unfair with employee feedback.

    Advice to Management

    Listen to the employees that are creating repeat client business rather than the employees that are all talk not action.


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