Macy's Reviews in Portland, OR | Glassdoor

Macy's Portland Reviews

Updated April 23, 2018
61 reviews

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Portland, OR

2.8
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Macy's CEO Jeff Gennette
Jeff Gennette
5 Ratings

61 Employee Reviews

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Pros
Cons
  • "Work life balance is nonexistent within a salaried position" (in 393 reviews)

  • "Did I mention the forceful pushing of Macy's credit cards" (in 867 reviews)

More Pros and Cons

  1. "Origins Account Coordinator"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Origins Account Coordinator in Portland, OR
    Former Employee - Origins Account Coordinator in Portland, OR
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Macy's full-time (More than 5 years)

    Pros

    It was a great job I traveled to a different store everyday to work with the teams to drive sales. We had really fun events. I loved working with beauty advisors training them on new products and services.

    Cons

    I do not have any it was a great job!

    Advice to Management

    Cosmetic Account Coordinator's are very important to drive sales and service! The counters need the support.


  2. "If you care about people don’t work here"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Manager in Portland, OR
    Current Employee - Sales Manager in Portland, OR
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    I have been working at Macy's full-time (More than a year)

    Pros

    Meet all kinds of people
    Good education in retail and business acumen
    Chances for promotion

    Cons

    Zero work life balance
    Company sees associates as numbers not people
    Mandatory six day work weeks twice a quarter
    Black Friday is hellish

    Advice to Management

    Keep promises and standards, specifically with staffing. Don’t set a store up for failure by cutting their staffing in half.
    Listen to the customer

  3. Helpful (1)

    "Very poor salary"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Associate in Portland, OR
    Current Employee - Sales Associate in Portland, OR
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Macy's part-time (More than 3 years)

    Pros

    The only good reason to work for minimum wage is the discounts provided.

    Cons

    The amount of work put on sales associates is staggering. If you're not constantly running around, the manager will come down as they monitor you on camera. No joke, you couldn't stop for minutes to take a breath. We had to beg for supplies like bags and merchandise. For the most part, we restocked out own departments when we were allowed near the storages areas but if the restocking staff put out the merchandise, it wasn't stocked correctly. Asking for bags was a nightmare, the stockroom manager would hold them from us because they cost 5 cents per bag. Our customers found that delightful!

    Advice to Management

    Stop being so cheap and appreciate the staff that works so hard for you. It's like you set staff up for failure.


  4. "APD"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Portland, OR
    Former Employee - Anonymous Employee in Portland, OR

    I worked at Macy's full-time

    Pros

    Fun job if you are in the right area. You learn alot.

    Cons

    Pay isnt very well and room to grow is minimal


  5. "Flex"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Associate in Portland, OR
    Former Employee - Sales Associate in Portland, OR
    Recommends
    Positive Outlook

    I worked at Macy's (More than 3 years)

    Pros

    Commission working the jewelry counter was awful. Was made to transfer to cosmetics because a conflict of interest. ( I sold jewelry part-time online).

    Cons

    Switching over to cosmetics and fragrance was the best the best. Commission was great. Loved being flex meaning I worked when I wanted.


  6. "Great experience!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Retail Sales Associate in Portland, OR
    Current Employee - Retail Sales Associate in Portland, OR
    Recommends
    Negative Outlook
    Approves of CEO

    I have been working at Macy's full-time (Less than a year)

    Pros

    The day goes by quickly, fast paced, social environment

    Cons

    On your feet entire shift, long shifts, inconsistent days off

    Advice to Management

    Keep up the good work!


  7. "Asset Protection"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Loss Prevention Detective in Portland, OR
    Former Employee - Loss Prevention Detective in Portland, OR
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Macy's full-time (Less than a year)

    Pros

    I honestly can't think of anything besides the discount. If you want some experience on your resume, I guess it would be considered a Pro. Hopefully you get lucky with some cool employee's.

    Cons

    Policies are unreasonable
    Horrible management
    Terrible benefits
    Not so great pay
    Employee's will throw you under the bus
    Worst job I've ever had

    Advice to Management

    I was told if you don't have anything nice to say, don't say it at all. I can't help it here, don't ever get a job here. Nobody likes coming to work here.

  8. Helpful (1)

    "Unfair, untrained and unprofessional environment."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Cosmetics Counter Manager in Portland, OR
    Former Employee - Cosmetics Counter Manager in Portland, OR
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Macy's full-time (More than 8 years)

    Pros

    Customers were fantastic. Co workers were sympathetic and understanding of each other due to the mutual unhappiness. The work in itself is rewarding and fun.

    Cons

    Pay was less than disentangle for the amount of work that it takes to manage a counter. The upper management refuses to take responsibility for the inequities of their staff and the teams tend to disrespect the counter managers due to the disconnect between the counter managers and store management. It's a very thankless position. Macy's does not have a successful relationship with the people in these positions

    Advice to Management

    Give your middle management more autonomy to run the business


  9. "Flexible schedule, few hours"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Chief Operating Officer in Portland, OR
    Former Employee - Chief Operating Officer in Portland, OR
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Macy's full-time (More than 3 years)

    Pros

    Flexible hours with their online bidding system.

    Cons

    If you don't "bid" for the good shifts at the moment they are available (usually midnight) you could find yourself with 5 of the 7 days in a week off... shifts go fast. Pay is also low, and women associates in the same position have confirmed their salary is $1/hr less (if not worse). The highest priority is convincing customers to sign up for a credit card.

    Advice to Management

    Pay your employees better, and offer more hours.


  10. Helpful (1)

    "I enjoy the challenge and people"

    StarStarStarStarStar
    Current Employee - Merchandise Team Manager in Portland, OR
    Current Employee - Merchandise Team Manager in Portland, OR

    Pros

    The people on the teams are very dedicated and hardworking but corporate refuses to give proper staffing which means customers are always frustrated by lack of help.

    Cons

    It's physically hard work. You are never caught up on the work. Corporate expects to much without stepping into help. Very frustrating!


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