Macy's Reviews in Portland, OR | Glassdoor

Macy's Portland Reviews

Updated May 8, 2017
94 reviews

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Portland, OR Area

3.4
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Macy's CEO Jeff Gennette
Jeff Gennette
1 Rating

94 Employee Reviews

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  1. "Origins Account Coordinator"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Origins Account Coordinator in Portland, OR
    Former Employee - Origins Account Coordinator in Portland, OR
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Macy's full-time (More than 5 years)

    Pros

    It was a great job I traveled to a different store everyday to work with the teams to drive sales. We had really fun events. I loved working with beauty advisors training them on new products and services.

    Cons

    I do not have any it was a great job!

    Advice to Management

    Cosmetic Account Coordinator's are very important to drive sales and service! The counters need the support.


  2. "Sales Associate"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Associaate in Tigard, OR
    Former Employee - Sales Associaate in Tigard, OR
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Macy's part-time (More than a year)

    Pros

    Nice people to work with, Scheduling online was fairly easy to add and drop shifts.

    Cons

    SELLING THE MACY'S CARD! They want you to sell that card to every single person. It's terrible difficult to, when you, yourself, would not buy the card.


  3. "Flexible schedule, few hours"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Chief Operating Officer in Portland, OR
    Former Employee - Chief Operating Officer in Portland, OR
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Macy's full-time (More than 3 years)

    Pros

    Flexible hours with their online bidding system.

    Cons

    If you don't "bid" for the good shifts at the moment they are available (usually midnight) you could find yourself with 5 of the 7 days in a week off... shifts go fast. Pay is also low, and women associates in the same position have confirmed their salary is $1/hr less (if not worse). The highest priority is convincing customers to sign up for a credit card.

    Advice to Management

    Pay your employees better, and offer more hours.


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  5. Helpful (1)

    "Unfair, untrained and unprofessional environment."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Cosmetics Counter Manager in Portland, OR
    Former Employee - Cosmetics Counter Manager in Portland, OR
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Macy's full-time (More than 8 years)

    Pros

    Customers were fantastic. Co workers were sympathetic and understanding of each other due to the mutual unhappiness. The work in itself is rewarding and fun.

    Cons

    Pay was less than disentangle for the amount of work that it takes to manage a counter. The upper management refuses to take responsibility for the inequities of their staff and the teams tend to disrespect the counter managers due to the disconnect between the counter managers and store management. It's a very thankless position. Macy's does not have a successful relationship with the people in these positions

    Advice to Management

    Give your middle management more autonomy to run the business


  6. "Sales Associate"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Associate in Hillsboro, OR
    Current Employee - Sales Associate in Hillsboro, OR
    Recommends
    Approves of CEO

    I have been working at Macy's part-time (More than 3 years)

    Pros

    Flexible working hours, nice work environment and company culture

    Cons

    very little opportunity to upgrade career


  7. Helpful (1)

    "I enjoy the challenge and people"

    Star Star Star Star Star
    Current Employee - Merchandise Team Manager in Portland, OR
    Current Employee - Merchandise Team Manager in Portland, OR

    Pros

    The people on the teams are very dedicated and hardworking but corporate refuses to give proper staffing which means customers are always frustrated by lack of help.

    Cons

    It's physically hard work. You are never caught up on the work. Corporate expects to much without stepping into help. Very frustrating!


  8. "It's retail, it's okay"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Associate in Portland, OR
    Former Employee - Sales Associate in Portland, OR
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at Macy's part-time (Less than a year)

    Pros

    You can manage your schedule online. You can swap shifts or advertise them when you weren't able to go to work. You can also call out your shift online.

    Cons

    If your attendance score reached zero you are fired. I don't see a problem with this, you just need to be there and on time.


  9. "Lack of communications and organization create problems"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - COSMETICS in Portland, OR
    Current Employee - COSMETICS in Portland, OR
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Macy's full-time (More than a year)

    Pros

    I work with incredible people.

    Cons

    Lack of compensation, support, communication and organization.

    Advice to Management

    Create a better communication model that ensures each employee feels engaged and 'in the know'.


  10. "Sales associate"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Shoe Salesman in Clackamas, OR
    Current Employee - Shoe Salesman in Clackamas, OR
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at Macy's part-time (More than 3 years)

    Pros

    Fast pace work day. Keeps your mind off the clock. Good social environment that there's not many dull moments.

    Cons

    Revolving door. They can't obtain good employees there because they don't give them enough raises or appreciation for their work. There's always something to work on so no matter how hard you work there's always more waiting for you to do. Managers are robots and the one's that aren't don't last long.

    Advice to Management

    Appreciate your sale's teams because those are your troops. They won't go to war for you unless you go to war for them. Care more about your employees and less about ridiculous statistics.


  11. "Need a lot of improvement on management"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Seasonal Sales Associate in Portland, OR
    Current Employee - Seasonal Sales Associate in Portland, OR

    I have been working at Macy's (Less than a year)

    Pros

    I like the inSite website for Macy's very convenience and easy to use.

    Cons

    The managers never really on the employee's side, sometimes it feel really unfair. Always racks of clothes to put back, really messy. The system and computer is very old.

    Advice to Management

    Please treat your employees better, we also your loyal customers.


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