The consistency of the day-to-day processes is among the best reasons to work for Macy's Logistics and Operations. Very rarely do things outside the norm occur. While this can seem monotonous, there is a sense of security in knowing what needs to be done and processes can be managed very effectively.
The mentality of senior management is that the higher the stress levels, the more productive managers are and they will work at artificially creating situations just to do so, usually through unrealistic service or financial goals. Retail's busy holiday season is known in advance so do not plan a life outside of work for the last fiscal quarter. Additionally, the abject fear of unions by HR leads to their continual interference in the day-to-day operations.
Advice to Management
Listen to your managers, really listen! Facilities that consistently meet/or exceed goals do not happen by accident nor are they facilitated by just one director.
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